24-hour hotline of National Health Commission

12320 is the complaint hotline of the National Health and Family Planning Commission.

12320 The health hotline adheres to the service concept of "building a health consultant around the people", and receives citizens' consultation, complaints and suggestions through telephone, Weibo WeChat and portal websites, including health policy answers, health knowledge consultation, vaccination consultation, smoking cessation consultation and intervention, medical service complaints, illegal medical practice reports, public health emergencies reports, health care and so on.

According to the first meeting of the 13th National People's Congress approved the "the Central Committee of the Communist Party of China's Decision on Deepening the Reform of Party and State Institutions", "Deepening the Reform of Party and State Institutions" and "the State Council Institutional Reform Plan", these Provisions are formulated. ?

The National Health and Wellness Commission is an integral part of the State Council and has ministerial status. ?

The National Health and Wellness Committee implements the principles, policies and decision-making arrangements of the CPC Central Committee on health and wellness work, and adheres to and strengthens the centralized and unified leadership of the Party on health and wellness work in the process of performing its duties.