For a long time, there have been some chaos in the domestic industry. Nannies abuse children, the elderly and steal property from time to time, and even extreme cases such as poisoning the elderly and arson have taken the lives of a family of four. "Employers don't trust them, and nannies are unhappy at work" has become a dilemma in the development of China's domestic industry. Of course, we can't doubt the whole nanny group because of a few extreme cases of "bad nannies", let alone stigmatize the whole domestic industry. Compared with venting emotions, it is more worth asking: What is the root cause of the chaos in the domestic industry? Where can we start to standardize the domestic industry in order to avoid the recurrence of similar tragedies?
It should be said that although the domestic service industry belongs to the service industry, it has some characteristics that other service industries do not have. First of all, the micro-attribute of economic behavior, the practitioners and demanders in the domestic industry are micro-families or individuals, and most domestic intermediary companies connecting the supply and demand sides are small in scale and blossom everywhere. Secondly, the stickiness of social relations, where employers and nannies live under the same roof, will inevitably form some social relations other than economic transactions, so trust is very important. Specific families or individuals are microscopic, but tens of millions of subjects have formed a huge domestic market, which makes the domestic industry have macro attributes. To standardize domestic industries, we should not only establish a solid micro foundation, but also establish a macro mechanism.
From the micro level, domestic intermediary plays a core role between family and nanny, which is also the key to straighten out the micro-market mechanism. Nowadays, the popular employment mode is that the employer finds a nanny from an intermediary company and pays the intermediary fee, and then the employer and the nanny become an employment relationship, which has nothing to do with the intermediary. In order to earn agency fees, many domestic companies set the entry threshold for nannies very low, as long as they have "ID cards, can communicate normally and can do basic housework", and some don't even need health certificates. There is no training in the early stage and no management in the later stage. As long as you sign the bill and earn the agency fee, everything will be fine. Domestic companies are like shopkeepers, and the micro-soil of the domestic market lacks the elements of responsibility, which leads to market chaos.
To regulate the micro-subject, the state should also exert its strength from the macro level. On-the-job training, credit records, and industry standards, if these institutional norms can be gradually established, can change the distorted state that domestic companies only take money and are not responsible, let domestic companies assume the responsibility of market players, and gradually cultivate the trust relationship between employers and nannies. In fact, the action plan jointly launched by 17 department, whether it is to guide domestic enterprises to become bigger and stronger, improve domestic service standards, or establish a credit punishment mechanism, aims to make the "visible hand" and "invisible hand" jointly protect the domestic industry through supply-side reform.
With the advent of an aging society and the full liberalization of the two-child policy, the demand for domestic service will increase day by day, which is related to the "small fortunate" of countless families. It is not only a reservoir for employment, but also a new blue ocean for economic growth. Only by forming market norms at the national level and rationalizing market relations at the micro level can domestic industries embark on the road of benign development, releasing economic dividends and bringing care and comfort to countless people.
Remind everyone that housekeeping is best to go to a regular company and try to avoid unnecessary trouble.