How to call 3 15 to complain?

There is only one consumer complaint telephone number 3 15 in China, namely 123 15. Just dial the complaint hotline 123 15 with your mobile phone, and pay attention to adding the area code in front. 123 15 belongs to the national hotline and provides 24-hour service. 9: 00-2 1:00 is a manual service, and 2 1:00- 9:00 the next day can record complaints. 3 15 is a complaint platform dedicated to safeguarding consumers' rights and interests, exposing dishonest behaviors of merchants, and setting up complaints exchange for consumers. There are many ways to complain:

1, calling the 123 15 complaint hotline is the most convenient and direct way to complain;

2. You can enter the national complaint platform of official website, 123 15, and make a complaint after registering and logging in;

3. You can also install nationwide 123 15APP on your mobile phone, open the software, click "Consumer Complaint", and then select the content to complain about.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 37

Consumers' associations shall perform the following public welfare duties:

(a) to provide consumers with consumption information and consulting services, improve the ability of consumers to safeguard their legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns;

(two) to participate in the formulation of laws, regulations, rules and mandatory standards related to the rights and interests of consumers;

(three) to participate in the supervision and inspection of goods and services by the relevant administrative departments;

(four) to reflect, inquire and make suggestions to the relevant departments on issues related to the legitimate rights and interests of consumers;

(five) to accept consumer complaints, and to investigate and mediate the complaints;

(six) complaints involving the quality of goods and services, you can entrust a qualified appraiser to identify, the appraiser shall inform the expert opinion;

(seven) to support the injured consumers to bring a lawsuit against acts that harm the legitimate rights and interests of consumers or to bring a lawsuit in accordance with this law;

(eight) through the mass media to expose and criticize acts that harm the legitimate rights and interests of consumers.

People's governments at all levels shall provide necessary funds and other support for consumer associations to perform their duties.

Consumers' associations should conscientiously perform their duties of protecting the legitimate rights and interests of consumers, listen to their opinions and suggestions, and accept social supervision.

Other consumer organizations established according to law shall carry out activities to protect the legitimate rights and interests of consumers in accordance with the provisions of laws and regulations and their articles of association.