Healthy experience

The summary is as follows: 1. Carry out in-depth study and education activities. In the process of establishing people's satisfaction grass-roots stations, the health system thoroughly studied the spirit of the 16th National Congress of the Communist Party of China and Theory of Three Represents, thoroughly studied the Outline for the Implementation of Civic Morality, vigorously advocated the professional ethics of caring for one's post, being honest and trustworthy, doing justice, serving the masses and contributing to society, and strived to practice the basic civic ethics of "patriotism, law-abiding, courtesy, honesty, unity and friendship, diligence and self-improvement, and willingness to contribute". The study and education activities will be integrated into the education activities to maintain the advanced nature of party member and the series of activities to create "civilized industries" and "civilized units", so as to promote the activities to create grass-roots stations that satisfy the people and promote the in-depth development of the health system. In terms of learning and education, each unit has established a learning system, adopted the form of combining individual self-study with concentrated learning, and combined with the reality of health system reform, conducted in-depth discussions on health reform and development, and unified their ideological understanding. Two, from the source, strengthen the system and style construction of grass-roots stations. Since the people's satisfaction grassroots station activities were launched, all units have further improved their systems and strengthened their work style. Starting from the system construction, we will introduce the "innovation" activity into the standardized track. At present, all units have established a series of systems, such as the dean (director) responsibility system, the comprehensive target management responsibility system, the competition system for middle-level cadres, the full employment contract system, the performance salary system, and the open government affairs system. Especially in the case of full employment system, all staff of public institutions are engaged in competitive recruitment and two-way selection. The implementation of this system has greatly enhanced the vitality and vitality of the unit, and basically established a personnel management and distribution system with personnel being able to enter and leave, positions being able to go up and down, treatment being able to be high and low, and talent structure being reasonable. The implementation of the system of open government affairs, all units will publish the major decisions and large expenditures of their own units on the wall, so as to be open and transparent. In foreign services, all units have always adhered to the service commitment system, and the content of the commitment has been posted on the wall and accepted by the masses. In terms of work style construction, all units have carried out special rectification activities in the health system and set up a special rectification leading group headed by the main responsible comrades. Medical institutions have also set up a rectification leading group accordingly, with the top leaders taking overall responsibility. Improve the special governance organization and clarify the division of responsibilities. At the same time, the focus of rectification activities is to standardize charges, and hospitals such as municipal hospitals implement a list system of hospitalization expenses. Our bureau has strengthened the financial internal audit of medical institutions. In order to reduce the cost of drugs, further standardize the centralized bidding and purchasing activities of drugs, strengthen the management of two lines of drug revenue and expenditure, and effectively reduce the burden of drug expenses for the masses. At the same time, various medical institutions have carried out the rectification of unhealthy practices such as accepting "red envelopes" and "billing commissions", formulated work plans and governance measures, and implemented the "one-vote veto" of medical ethics. While carrying out comprehensive management, we should strive to improve the service level, strengthen the communication between doctors and patients, and establish a new doctor-patient relationship of mutual respect, understanding and trust. In this special rectification campaign, the outstanding problems existing in medical institutions have been effectively rectified, and the people's comprehensive satisfaction with the medical industry has been improved. Third, do more practical things to facilitate the masses and improve service quality. In the activities of creating people's satisfaction grass-roots stations, grass-roots stations have long insisted on taking measures to facilitate the people and benefit the people as a system and doing practical things for the masses. The Second Hospital of the City is located in the urban-rural fringe, and most of the people who come to see a doctor are farmers in the surrounding areas. For the convenience of farmers, they send medical backbones from various departments from time to time, go deep into rural areas to carry out free clinics and send health consultation and treatment services to the masses, which really makes the masses feel convenient. At the same time, municipal hospitals, traditional Chinese medicine hospitals and the Second Hospital of the City launched price-limited surgery to effectively reduce the burden on patients and let patients benefit from specific actions. The "poverty ward" launched by municipal hospitals and municipal traditional Chinese medicine hospitals will give appropriate relief to the certified poor households at or above the township level in terms of hospitalization fees, operation fees, inspection fees and other items. In view of the inconvenience caused by the suspension of clinic at noon, the municipal hospital took the lead in implementing non-stop clinic at noon and specialist clinic at night to provide special services such as diagnosis, consultation and health education for the majority of patients. * * Community Health Service Center (Municipal Eye Prevention Institute) organizes ophthalmologists and experts to provide services at the grassroots level and people's homes. They went to * *, * *, * * and other township nursing homes to give the elderly a free eye examination, and also sent some medicines. At the same time, they provide free treatment and services to cataract patients found in the examination until they see the light again. In the activity of creating grass-roots stations that people are satisfied with, medical and health units also organized medical personnel to take to the streets, enter factories and mines, enter villages and households, publicize health and disease prevention knowledge to the masses, and carry out voluntary consultation and free clinic activities, which were welcomed by the masses and achieved good results. Guohua Community Health Service Center was awarded the honorary title of "People's Satisfaction Grassroots Station" by Hangzhou last year, and was awarded the title of "Provincial Demonstration Health Service Center" by the Provincial Health Department and the Provincial Civil Affairs Department this year.