Method 1: forget the device password and use it healthily. After verifying the secret protection question, you can click "Forgot Password" to reset and modify the password.
If you don't remember the verification answer, please back up the data, and then enter the recovery mode-clear data-clear all data and reset the password. This operation will clear the device data, please pay attention to the backup.
Method 2: For models with the version of healthy use equipment of 4.2.0.0 or above, you can enter Settings-Healthy Use Equipment-Password Settings-Associated vivo Account. When you forget the password, you can click Modify the password of the health equipment in the interface, and click Forgotten Password in the lower left corner of the password to verify the account information of vivo and modify the password.
Note: If the path of Method 2 is not displayed, the version of healthy use equipment does not meet the requirements. To view the version of healthy devices, please go to Settings-Applications and Permissions-Application Management.
How to enter recovery mode:
1. Folding screen: unfold the operation in the power-off state, press and hold the "power button" and "volume plus button" for about 5 seconds to enter the fast boot mode, press the volume button to select "Enter recovery", and press the power button to confirm the entry.
2.2065438+Equipment listed after September, 2007: Press and hold the "power button" and "volume plus button" for about 5 seconds when shutting down, enter the fast boot mode, press the volume button to select "Enter Recovery", and press the power button to confirm entry? .
NEX？ 3/NEX？ 3S: Press and hold the top wheel key for about 1.5 seconds in the power-off state, then press and hold the volume plus key to enter the quick start mode, and press the volume key to select "Enter Recovery"? Press the power button to confirm the input.
4.2065438+Vehicles listed before September 2007: Press and hold the "Power button" and "Volume Plus button" for about 5 seconds at the same time to enter the recovery mode.
If you have more questions, you can enter vivo official website-My-Online Customer Service-Sliding Bottom-Online Customer Service-Enter Manual Customer Service and enter the consultation.