As we all know, the fastest express delivery now is from JD.com, which is the only one in the country that offers "next-day delivery" service. JD Logistics is so fast, so what is its delivery process? Let’s take a look.
According to the official customer service of JD Logistics, products generally delivered by JD Express have a shorter delivery cycle, and the estimated arrival time will generally be informed in the logistics information. If the order is delivered by a third-party merchant, the delivery cycle will be 3-7 days, and there may be delays in third-tier cities and areas below the county level. The main distribution process of JD Logistics is:
1. Customer places an order.
2. JD.com will issue a delivery order to the logistics provider after completing the daily production tasks.
3. After the logistics provider receives the order, the on-site customer service will contact the customer for the delivery time.
4. On-site dispatch will make a reasonable loading list based on the delivery time, delivery location and volume of goods contacted by customer service.
5. After the loading list is completed, hand it over to JD.com for shipment and arrange for the vehicle to be loaded at the designated warehouse location.
6. After loading is completed, the driver and delivery person will deliver the goods to the customer in a timely and safe manner according to the loading list.
7. After the delivery is completed and returned to the site, hand the customer's "signature receipt" and the collected cash to the on-site dispatcher.
8. On-site dispatch will register the cash received every day and promptly deposit it into the company's designated bank account, and return the "signature receipt" of the goods to JD.com to complete the delivery task.
The reason why JD.com’s logistics is fast is that it has many warehouses. Last year, JD Logistics operated more than 800 warehouses across the country. Including the cloud warehouse area, the total warehouse area managed by JD Logistics was approximately 20 million square meters. At present, JD Logistics has put into operation 30 "Asia No. 1" smart logistics parks and more than 70 unmanned warehouses at different levels, forming the largest smart warehouse group in Asia. JD Logistics' network of large and small and medium-sized items has achieved coverage in nearly 100 administrative districts and counties in mainland China, and 90 districts and counties can achieve 24-hour delivery. Its self-operated distribution service covers 99% of the country's population, and more than 90% of its self-operated orders can be delivered within 24 hours.
The delivery process of JD Logistics is roughly the same as that of other express delivery companies, but it has many warehouses and high efficiency, so it is loved by everyone. In addition, damaged items in JD Logistics will be sent to JD's warehouse through reverse logistics, which is very convenient.