(A), telephone conversation (standard)
Hello, sir (madam)! (Brother/Sister/General) You can address me kindly! Smile! Give customers gifts, send blessings, and sincerely invite them.
Can you talk now? I only need a minute of your time. All right! Thank you! First of all, I wish you and your family a happy weekend in advance! I'm decorating on the 9th, and we'll turn in the key next month. This month, we will hold the "20xx Global Top Ten Home Fashion Trends Conference". Did you get the short message we sent you yesterday?
-We want to share good news with you. This Saturday, we invited Ms. AMY LI, the chief researcher of international home trends, to release this announcement, which will deeply interpret the combination of international design and China's home lifestyle and the most recognized decoration methods in China at present. This knowledge will definitely provide a good reference for your home decoration! People like you who pay attention to life will not miss such a good opportunity.
-This time, we also joined forces with Zhongqing International Home Furnishing First-line Main Material Merchants and XX Home Appliances City to share profits with the owners. The overall home improvement solution can save you 200-65438+ 10,000 yuan in decoration expenses. The group headquarters also strongly supports this grand ceremony! Because this is the first all-round and super-large-scale decoration ceremony in Dazhou history, not only can you get the treatment of 10 times the decoration quota, but you can also get the privilege of returning the decoration and paying for the household appliances. I have been in the company for so long, and this is the first time I have encountered such a large-scale activity. It's really worth it. We are all looking forward to it. You must come! We invited the top design team in Chongqing to do special research and development for your apartment. Here is your overall home solution for your reference!
[No.9 Decoration is a high-quality decoration company that can provide the best overall home improvement solution in our local area, and it is very influential among the middle and high-end customer groups in XX! We chose more than half of XX Building 1 period, and many customers reported that the decoration effect was very good and the reputation was very good. The customer return rate reaches 88.6%, so the decoration on the 9th is for you, don't worry! ]
It is conditional to attend this grand ceremony, and there must be an invitation letter, because there are many people coming and the seats are limited. Do you think it is enough to reserve two people for you in advance?
Are there any friends and relatives 1-2 who are interested in coming? Do you think it is convenient for you to come to our store to get the invitation, or should we send it to you? Where shall I send it to you? When is it convenient to send it! Ok, I'll arrange it. If there are too many customers to deliver to you, I will send you a message. You can come to XX Hotel at 8: 28 on the same day with the SMS reservation number. I'll reserve an invitation for you in advance. Call me when you come that day, and I'll wait for you at the door of the hall.
It doesn't matter whether you sign the bill or not, what matters is that it will be very helpful to your family and home in the future (convenient and practical life, classic but outdated design, sound insulation, temperature and humidity, intelligence, etc.). ).
All right! I am very happy to talk with you today, and I especially cherish the opportunity to meet you. I'm especially looking forward to talking to you, so you must come anyway!
Remarks: Be sure to send a text message to the customer after the call to remind him to come and get the invitation, and let the customer know his reservation number.
Your reservation invitation number is YS- 1 * *). Please send a text message to xx Hotel at 8:28 this Saturday to attend the biggest ceremony in XX, "20xx Global Top Ten Home Fashion Trends Conference", and win the grand prize of 10000 yuan. Seats are limited to that day. Tel: XXXXXX
Telephone conversation (oral)
Happy New Year, Sister Li! I'm Xiao Wang, decorated on the 9th. First of all, on behalf of the company, I wish you good health and all the best in the new year! Secondly, I want to share a good news with you. This month, there is a press conference on the fashion trend of home design. We are honored to invite Ms. Emily, the first person in the research and development of global home trends. I think you not only know the latest home trends, but also have such good taste. You must have your own unique ideas about the decoration of the new house. You can also discuss the shortcomings of your new house with the designer in detail. Do you think you will be free tomorrow morning or afternoon? Ok, let's make it 9: 00 a.m., and I'll arrange it for you in advance. See you then!
Follow-up SMS: Hello, Sister Li! We only have the last half day to release the first international home fashion trend in 20xx. Teacher Zhang of your community 303 chose us, and I also reserved tickets for you. The lucky draw will officially start at 3 pm. I hope you can come after your busy work, and I will wait for you at the meeting. Be there or be square (Shang Yi Xiao Li)
Telephone conversation (oral)
Hello, Mr./Ms. XX! Are you from XX Community? Hello, I wish you a good news from XXXXX. Beijing Shang Yi International Decoration will hold the 20xx International Design Trend Conference this month. I called you today to invite you to participate in this activity as a guest. We also invited the group's chief designer to personally explain the style. All the guests participating in this activity can enjoy one-on-one service from the chief designer, construction by the gold medal foreman and follow-up by the general manager. See if you can arrange a time to get the invitation. We need to participate in this activity by invitation. If you are interested, I can make an appointment for you and wait for you at the company tomorrow. Address: XXX. Just come and look for it, and be there or be square.
Text message: 1. Time: international design masters visited XX, and 20XX design trends were released. Chongqing No.9 decoration and first-line home building materials offer ultra-low profits. We will meet you at XX Hotel on March 7th, and the address is XX.