In the progressive society, can be utilized to the letter of commitment more and more occasions, the letter of commitment must be made by the offeree, only the offeree can obtain the right of commitment, the offeree outside the third party does not enjoy the right of commitment. How to write a letter of commitment to avoid stepping on the mine? In order to make you more simple and convenient in the process of writing, a reference to how it is written! Here to share with you about the quality of equipment and after-sales service commitment letter, welcome to read!
Equipment quality and after-sales service commitment letter 1
Our after-sales service and product warranty to make the following commitments:
1, we are committed to the use of the unit to provide products, to ensure compliance with the corresponding industry standards, regulations and norms promulgated by the state.
2, we provide products to ensure compliance with the bidding documents and contract requirements, such as discrepancies, the use of units can be returned unconditionally, the loss caused by us to bear.
3, if we win the bid, to ensure that we will not subcontract or unauthorized changes in the design, will not reduce the quality requirements. In the actual construction, do need to make further adjustments to the program, to ensure that the use of units confirmed in writing before making adjustments, the winning price does not change, price changes, to ensure that the use of units agreed.
4, the project is guaranteed to be completed within 20 days after the signing of the contract, such as can not be completed on time (in addition to force majeure factors), we are willing to assume the responsibility for breach of contract, every day late, the penalty of 1% of the winning bid to the purchaser. If our project can not be completed on time, due to the use of units caused by the extension of the project, the construction period is extended accordingly.
5, we go to the site of the construction of all labor expenditures, safety insurance, accommodation, transportation and other costs are included in the bidding price, by our own responsibility.
6, we agree with the bidder's payment requirements, after the signing of the contract, pay 10% of the total purchase price, equipment installation and acceptance, pay 75% of the total purchase price, the building is completed and used for one year to pay 95% of the total purchase price, the remaining 5% in the expiration of the product warranty period to pay off.
7, we promise: the product warranty period of three years from the goods acceptance. During the warranty period, is responsible for free maintenance, if the product itself is defective and cause losses to the user unit, we are willing to compensate for the losses caused by the user unit. We guarantee to provide maintenance services after the warranty period program.
8, other special concessions Measures: After the completion of the project, will send professional maintenance personnel to live in Xinchang, and regularly check and repair the relevant equipment.
Bidder (seal)
August 24, 20__
Commitment to equipment quality and after-sales service 2
Dear users:
Thank you for using Weida floor heating! "Do everything possible, sincere service for you" is our Weida floor heating company to treat the customer's consistent purpose. We pursue: your needs, is our mission, dedicated to new and old customers to implement the principle of quality after-sales service. From the beginning of your use of Weida floor heating, our company will provide you with perfect and high-quality after-sales service, and provide consultation and technical services for a long time. To this end, we have developed the following after-sales service measures, please users to give supervision.
First, the content of technical services:
1, to provide users with technical guidance and technical advice.
2, the organization of engineering services to carry out regular tracking service.
3, responsible for the user's equipment installation and daily maintenance of the guidance, long-term provision of heating system spare parts.
Second, the warranty period service:
1, where completed by the company's system engineering, since the date of completion of the installation from the date of acceptance of the project will be guaranteed for two years (i.e., three heating season). The entire system in the warranty period of two years free repair, lifelong maintenance. Warranty period can be provided (party commitment) for free door-to-door maintenance services. After the warranty period, the floor heating project completed by our company, floor heating buried system are entitled to lifetime maintenance, 24-hour door-to-door service.
2, according to my company's after-sales commitment, since the date of system installation and operation of one year, the electromechanical part (thermostat, pumps, flow switches, etc.) quality problems, will be implemented free of charge replacement, warranty service. One year after the problem, the company gives technical support, only charge the cost of replacement materials, labor free.
3, the user by phone, fax letter to the company's technical service center to declare, declare the response, within 24 hours of the agreed time to provide services and troubleshooting, so that the user's equipment to return to normal operation. Maintenance response time of 24 hours or less; special emergencies after receiving the notice that the scene to deal with.
4, in order to enable users to correctly use the company's products, and to understand the structure of the company's floor heating system, performance, installation procedures and maintenance standards, to correctly grasp the operation, routine maintenance and accident prevention and treatment methods, the company's professional and technical personnel in the installation is completed for the user to provide underfloor heating technology guidance and system debugging, to learn until.
Third, the system failure
If there is a system failure, my company to "first to ensure the normal operation of the user's heating system, after checking the cause" for the purpose of the system failure, my company can first provide services and spare parts to ensure that the basic function of the system and the normal operation of the failure of the equipment and accessories to bring back to the company to find out the cause of the failure, and then repair. Identify the cause of the failure, and then repair, to be the faulty equipment Repair completed, and then replaced back.
The following reasons occur, the company will provide paid maintenance, only charge the cost of materials:
1, due to man-made or irresistible natural phenomena and the occurrence of damage;
2, due to improper operation of the malfunction or damage;
Fourth, in addition to this, the state of the applicable laws and regulations are otherwise clearly defined, the company will follow the relevant laws and regulations.
V. In addition, the company will comply with the relevant laws and regulations.
V. After the replacement of the floor heating system accessories, the warranty period is calculated separately from the date of replacement.
1, service response time: after receiving the user service notification, __ minutes to the customer to give an accurate answer, __ hours to the scene for repair;
2, if there is a breach of contract, according to the main contract penalty provisions.
3, the company's after-sales service hotline: ___ - ____ - ____
4, 24-hour technical support, after-sales phone: ___________
5, maintenance, complaints, telephone: ___ - ____ - ____
equipment quality and after-sales service commitment 3
In order to strengthen quality management, the user to provide safe and effective medical devices, test reagents, consumables and other used to establish a good corporate image, based on the "Supervision and Administration of Medical Devices Regulations", "Medical Device Business License Management Measures," and other laws and regulations and relevant provisions of the industry, the company made the following assurances:
a. To ensure that all medical devices, Consumables and other appliances 'quality standards should be in line with national standards and industry standards.
Second, medical equipment, supplies and other appliances packaging, identification, labeling, instructions, etc. should be consistent with national standards and industry standards.
Third, the first purchase of medical equipment, supplies and other appliances, should provide a complete license and authorization procedures, has been for sale for the record. And the authenticity of the information provided, the legitimacy of the legal responsibility. And timely provision of test reports, product registration, registration forms and other valid documents.
Fourth, because of the exaggerated function and efficacy of the product, product quality problems, resulting in disputes and economic losses caused by the user, the supply company to bear.
Fifth, responsible for the products operated by the unqualified and non-compliant products package return package replacement, in the operation of any quality problems occurring by the supply company.
Six, the products supplied to provide technical guidance, market maintenance and promotion.
__ Sales Co., Ltd (seal):
December 20__
Equipment quality and after-sales service commitment 4
Dear customer:
First of all, thank you for choosing the products of our company.
Since the establishment of our company, in the spirit of mutual trust, mutually beneficial cooperation, *** with the development of the concept, has been the product quality positioning for the company to participate in market competition at the core.
The company has established a strict quality management system according to the requirements of product quality. Strict control and management of all links related to product quality, the establishment of a scientific inspection procedures, and quantification of inspection indicators, responsibility to ensure that the company's continuous and stable production of qualified products. The company from the raw materials strict control, to prevent the flow of substandard products into the production site, and establish a good supply and demand relationship with the supplier.
Our company has established a regular staff quality training system, learning new knowledge of quality management, new information, to establish each employee's quality awareness, standardize their own behavior, as small as a screw, as large as a whole machine are meticulous, excellence. Quality assurance department has established a standardized inspection procedures, with perfect detection means, and in strict accordance with the procedures for inspection, product quality inspection of each link, do not let a unqualified products out of the factory.
2, in the contract signed by both parties, the technical agreement in the warranty period, the user in the normal use of the product quality problems occurring in non-human damage, I provide warranty;
3, in the warranty period, the following cases will be implemented paid maintenance services;
(1) due to man-made or irresistible natural phenomena and the occurrence of damage;
( 2) Failure or damage due to improper operation;
(3) Failure or damage due to the transformation, decomposition, assembly of the product.
__ Power Co.
December 20__
Equipment Quality and After-sales Service Commitment 5
To Public Transportation Group Co.
1, our company in the bidding for the products are strictly in accordance with the national standards of the implementation of the three packages, strictly in accordance with the manufacturer's Warranty period for warranty.
2, the goods purchased for this project, such as quality problems, "three packages" commitment is as follows:
① seven days free return;
② eight to fifteen days free replacement;
3, in the product quality assurance period, we are responsible for the quality of the product and bear all the economic losses caused;
3, in the product quality assurance period, we are responsible for the quality of the product and bear all the economic losses caused;
3, in the product quality assurance period, we are responsible for the quality of the product and bear all the economic losses caused by the product. In the product quality assurance period, we are responsible for the quality of the product, and bear all the economic losses caused by this; products beyond the quality assurance period, the product failure requires maintenance, our company is responsible for free maintenance.
4, in strict accordance with the bidding documents, the relevant provisions and the contract to seriously fulfill our responsibilities and obligations.
5, to ensure that the goods provided by the manufacturer of formal channels new original goods, in full compliance with the contract provisions of the quality, specifications and performance requirements;
6, the user of the company's product quality complaints, we will be half a working day to deal with the views of the company, such as the situation requires, the company's relevant service personnel will arrive at the scene in a timely manner to deal with.
7, our company is responsible for providing users with product-related technical support oh technical support.
Bidding unit name:
Date:
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