◇ Beginning
As with an ordinary letter, it is written with the appellation at the top, i.e., the honorific title of the inquirer. The title is followed by a colon.
◇Body
Three steps to complete: answer the questions in the letter of inquiry, questions and answers; a warm welcome to the other side as soon as possible to order; can provide some of the other side asked outside the scope of the information, both reflecting the warmth of the service and thoughtful, but also to play a role in the promotion.
◇Ending
The same as ordinary letters, for the drop and date. Paragraph marked with a reply to the letter of the person's. name, date for the time of reply. Name, date for the time of reply, to the year, month, day are complete.
Model 1
The Ministry of Geology and Minerals produced in the management of geothermal resources in the reply letter
(letter 184)
Shandong xx Municipal People's Government:
xx City Tangtou Underground Hot Water Station responsible for the Comrade Wang Zecheng letter reflecting the problems in the management of geothermal heat, the Ministry of the Ministry of the following reply.
Geothermal resources are mineral resources, classified as energy minerals. Geothermal energy is the crust of the earth in the rock (solid phase), and fluid (liquid, gas phase) in the heat that can be developed by humans economically and rationally. Underground hot water in the water is only a medium to transfer geothermal energy, carrier, it can only bring out 20% of the geothermal energy, therefore, underground hot water should be mineral resources. This conclusion in the State Council Legislative Affairs Bureau in August xxx and the Ministry of Geology and Mining jointly held an expert demonstration of the meeting was attended by experts and the vast majority of departmental representatives of the affirmative.
xx Tangtou's underground hot water is of high value because of its temperature and beneficial elements, which is the key to distinguishing it from ordinary groundwater. For underground hot water, a valuable mineral resource, should be in accordance with the "Mineral Resources Law" on a reasonable development, utilization and protection, so as to maximize its economic benefits.
In summary, the mining activities of underground hot water must be incorporated into the legal track of the Mineral Resources Law. Our ministry hopes that the people's government of XX city will solve the problem of underground hot water management station in Yaitou as soon as possible according to the law.
Model 2
×××× Commerce and Trade Company:
Thank you for your inquiry letter of August 13th. We are pleased to quote you on leather shoes and bags.
In the previous letter we have stated the varieties that can be shipped immediately from our warehouse. As for the other varieties, the date of shipment we have mentioned is only an approximate estimate, but not more than one month beyond the said date.
All the varieties quoted by us are made of high quality leathers in a variety of designs and colors, and are capable of meeting the requirements of a high class fashionable trade like yours.
We look forward to receiving your order and sending you a copy of our catalog, as you may be interested in some of our other products. They include leather gloves and women's purses. The catalog will give you a basic idea of our goods, but it is not possible to answer all your questions. If you write to us again with a detailed inquiry, we will be happy to answer it.
× × × × Leather Products Marketing Department
20 × × × year × × × month ×
Note:
We know that the response letter (offer letter) is written in response to the letter of request for quotations, so the letter of response must be targeted, can not answer the wrong questions.
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This offer letter is not only relevant, but also very well worded.
Because it's a response letter, the tone is a bit more humble than an inquiry letter. "Glad", "happy" and other words, not only to the other side of the good service attitude, but also expressed the other side of the due respect.
In addition, the writer in the question and answer at the same time, but also to leave room for maneuver. For example: "We said the shipment date is only a rough estimate, but will not exceed the said date a month." Both answered the other side, but did not say the words to death; both show their sincerity, but also for their own left room for maneuver.
Finally, after answering the other party's question, the writer also skillfully introduced the other party to other products, thus increasing the capacity of the letter. ;