(2) Solutions: ① State: strengthen macro-control, effectively strengthen the construction of social credit, improve the social credit system, in particular, to speed up the establishment of credit supervision and punishment system for breach of trust. ② enterprises: adhere to the unity of economic and social benefits, more for the sake of consumers, establish a sense of integrity, legal business, honest business. ③ Consumers: to learn the law, understand the law, abide by the law, use the law, establish a sense of rights and legal awareness, the use of law to protect their legitimate rights and interests.