1. The medical insurance consultation phone number in Hohhot is 12395 or 12345.
2. On May 31, 2021, Hohhot City officially opened the 12393 medical insurance convenience service hotline. This hotline is a hotline that specializes in providing medical insurance services and solving people's medical insurance problems. Insured persons can obtain consultation services by dialing "12393" or "12345" government service hotline. In order to better meet the consultation needs of insured persons on medical insurance policies and business management, the state has launched the construction of the 12393 national medical insurance medical service hotline. Hohhot City actively participated in and rapidly advanced in accordance with the work arrangements of the country and the autonomous region, building a "connecting bridge" between the medical insurance department and the masses. The masses can call the 12393 service hotline to easily handle medical insurance policy consultation, business inquiries and other services.
3. The Hohhot Municipal Medical Security Bureau announced on September 3 that on August 20, the Hohhot Municipal Medical Security Bureau officially launched an omni-channel intelligent customer service system for the medical security convenience service hotline "12393". Promote the integration of the Internet, big data, artificial intelligence and medical insurance information construction, achieve innovative breakthroughs in medical insurance consulting services and handling affairs, and open up the "last mile" of serving insured people. The hotline provides 7*24-hour service, and robot customer service provides services during non-working hours to achieve non-stop service. The opening of this hotline will further smoothen the communication channels between the masses and the medical insurance department, making medical insurance services more beneficial to the people.
About Hohhot
Hohhot, commonly known as the city and formerly known as Guisui, is the capital of the Inner Mongolia Autonomous Region and is located in the central part of the Inner Mongolia Autonomous Region. Located at 110°46′--112°10′ east longitude and 40°51′--41°8′ north latitude, it is the political, economic, cultural, scientific, educational and financial center of the region. The terrain gradually slopes from northeast to south-west. Hohhot has a mid-temperate continental monsoon climate, with obvious climate changes throughout the four seasons. The total area of ??Hohhot is 17,200 square kilometers, of which the built-up area is 260 square kilometers. It currently governs 4 districts, 4 counties, 1 banner and 1 national economic and technological development zone. Hohhot is rich in tourism resources. It is surrounded by grasslands in the north and the Yellow River in the south. It has a long history and splendid culture. It is one of the birthplaces of Chinese civilization. It is the forefront of the intersection and integration of grassland culture and Yellow River culture, nomadic civilization and farming civilization. Hohhot is also a transit place on the Silk Tea Camel Road and a place where Zhaomiao culture flourishes.