1. Optimize the allocation of healthcare resources: Shirking of patients usually occurs in areas or time periods where healthcare resources are tight. This can be alleviated by optimizing the allocation of healthcare resources, such as rationalizing the allocation of resources such as doctors, nurses and medical equipment.
2. Establishing a referral system: When medical resources are limited, establishing an effective referral system can help transfer patients to more appropriate medical institutions. For example, transferring some patients with less serious conditions to primary care, or transferring more serious patients to a higher level of care.
3. Strengthening publicity and education: Through publicity and education, public awareness and understanding of healthcare resources can be enhanced to help them better understand and cooperate with healthcare work. This may include publicizing the hazards and adverse consequences of shirking patients, as well as providing information on the allocation and utilization of healthcare resources.
4. Building social trust: Healthcare organizations and doctors need to strengthen communication and exchange with the public, build mutual trust, and increase public trust and satisfaction with healthcare organizations. This will reduce the shirking of patients due to mistrust.
5. Strengthening regulation and punishment: For shirking patients, regulation and punishment should be strengthened. This may include the establishment of a complaint mechanism to pursue and deal with medical organizations or individuals who shirk patients, in order to maintain the fairness and impartiality of medical services.
Overall, the handling of patient shirking needs to be approached from a number of aspects, including optimizing resource allocation, establishing a referral system, strengthening publicity and education, building social trust, and strengthening regulation and punishment. Through these measures, the public's demand for healthcare services can be better met and the quality and efficiency of healthcare services can be improved.