In the past, in the medical equipment after-sales service market, due to the limitations of the technology and supply of spare parts, at the same time, self-maintenance of medical
Therapeutic equipment for medical and engineering personnel requirements are very high, after-sales service of hospital equipment is mainly responsible for the original factory, and the early third-party service providers of medical equipment is in the stage of "small workshop type", the original factory in the field of medical equipment services, the original factory in the field of medical equipment services. In the early days, third-party service providers of medical equipment were in a "small workshop" stage, and the original manufacturers had a monopoly in the field of medical equipment service
. Overseas, due to the government's anti-monopoly regulation, the third-party service providers of medical equipment are in a period of gradual and steady development. Domestically, for a variety of reasons, resulting in the development of medical equipment third-party service providers step by step
hard. The "small workshop" is the beginning of the domestic medical equipment third-party services and has continued to this day, due to the lack of uniform industry standards, many of the "small workshop" whether it is the professional level of practitioners, quality of service
quantity, fee system, or the standardization of the operating site, the medical equipment third-party service providers are in a period of steady development, but the development of the domestic medical equipment third-party service providers are in a period of steady development. The company's business is also a major player in the medical device industry, and the company has a lot of problems with the standardization of its operations. It is also a shackle on the development of third-party service providers of medical equipment.
The status quo of third-party services
International Status:
In foreign countries, especially in Europe and the United States developed countries, the government strictly control monopoly behavior, manufacturers are subject to policy constraints
about the inability to form a monopoly position, the third-party service enterprises of medical equipment to get a good development, the hospital in the choice of after-sales service enterprises have more choices. Manufacturers and third parties are in a level playing field in economic activities
In order to win customers, they have to improve their service quality and reduce service costs, which promotes the benign development of the medical equipment service field.
Status quo in China:
Currently, there are three main forces undertaking after-sales related services for medical equipment, one is the hospital medical engineering department technicians, the second is the manufacturer's technicians, and the third is the social forces with maintenance services as the core competitiveness. [1]
In recent years, some small and medium-sized medical equipment service enterprises have emerged, they have their own customer base, usually for small and medium-sized hospitals, and are penetrating into large hospitals. Because foreign companies still monopolize the core
technology of equipment production and maintenance, for hospitals, the after-sales service of high-end medical equipment also have to resort to manufacturers, only to allow third-party service providers to serve less technically demanding medical equipment. From the current point of view, the manufacturer to provide after-sales service is still dominant
position, a monopoly, the domestic third-party service companies are generally small, the lack of a certain degree of competitiveness, exacerbating the formation of the manufacturer's monopoly, resulting in the rise in the cost of maintenance of hospital equipment.
Future
With the development of the industry, the domestic medical equipment third-party service providers are also growing, and gradually by the "one-man
combat" of the "small workshop" to "scale effect. Scale effect", a lot of medical equipment third-party service providers in the search for a better way to develop the forward-looking. On the one hand, the government should provide a better environment for market competition; on the other hand:
The third-party service providers of medical equipment continue to improve their own capabilities, and learn from the advanced experience of Europe and the United States and other developed countries to promote the development of third-party services for medical equipment.