Past
In the past, in the after-sales service market of medical equipment, due to the limitation of technology and spare parts supply, and at the same time, self-repairing medical equipment for medical and engineering personnel with high requirements, the after-sales service of the hospital equipment is mainly responsible for the original factory, and the early The third-party service provider of medical equipment is in the stage of "small workshop", and the original manufacturer is in the monopoly position in the field of medical equipment service. In foreign countries, due to the government's anti-monopoly regulation, the third-party service providers of medical equipment
are in a period of steady development. And domestic, due to a variety of reasons, resulting in the development of medical equipment third-party service provider pace difficult. The "small workshop" is the domestic medical equipment third-party services
beginning state and has continued to this day, due to the lack of uniform industry standards, many of the "small workshop" whether it is the professional standards of practitioners, quality of service, charging system, or the standardization of the operating site, and the third-party services. It is also a shackle on the development of third-party service providers of medical equipment.
The status of third-party services
International status:
In foreign countries, especially
Europe and the United States developed countries, the government strictly control monopoly behavior, manufacturers are subject to policy constraints, can not form a monopoly position, the third-party service enterprises of medical equipment to get good development, hospitals in the choice of after-sales service enterprises have more
More options! The hospitals have more choices when choosing after-sales service enterprises. Manufacturers and third parties are in a level playing field in economic activities, and in order to win customers, they have improved their service quality and lowered their service costs, promoting the benign development of the medical equipment service field.
Status quo in China:
At present, there are three main forces to undertake after-sales related services for medical equipment, one is the hospital medical engineering department technicians, the second is the manufacturer's technicians, and the third is the social forces with the core competitiveness of the maintenance service.
In recent years, some small and medium-sized medical equipment service enterprises came into being, they have their own customer base, usually for small and medium-sized hospitals, and are being infiltrated into large hospitals. As foreign companies are still monopolizing the core
technology of equipment production and maintenance, for hospitals, high-end medical equipment, after-sales service also resort to manufacturers, can only let the third-party service providers to serve the technical requirements of medical equipment is not too high. From the current point of view, the manufacturer to provide after-sales service is still dominant
position, a monopoly, the domestic third-party service companies are generally small, the lack of a certain degree of competitiveness, exacerbating the formation of the manufacturer's monopoly, resulting in the rise in the cost of maintenance of hospital equipment.
3, the future
With the development of the industry, the domestic medical equipment third-party service providers are also growing, and gradually by the "one-man operation" of the "small workshop" to the "scale effect". "Scale effect", many medical equipment third-party service providers of the forward-looking in the groping
seeking a better way to develop. On the one hand: the government to provide a better market competition environment; on the other hand: the medical equipment third-party service provider's own ability to continue to improve, learning from Europe and the United States and other developed countries, advanced experience, to promote the development of
medical equipment third-party services.