First, strengthen the nurse in-service education, improve the nursing staff to improve the health of the community. Nurses on-the-job education, improve the overall quality of nursing staff
(a), according to the standardized training of nurses and nurses in the implementation of on-the-job continuing education program to grasp the nurses of the "three basics" and specialist skills training and assessment
1, focusing on strengthening the assessment of the new nurses, nurses, employed nurses, nurses of the lower seniority, strengthen their sense of learning, the Department of Nursing, the Department of Nursing, the Ministry of Health, the Ministry of Health and the Ministry of Education. Strengthen their sense of learning, nursing department work plan in the first half of the year to strengthen the basic nursing knowledge, increase the number of assessments, until the standard.
2, basic skills assessment: belonging to the standardized training object of the nurses, in the year 16 basic skills must all meet the standard, the assessment requirements in the actual work of the sampling test. Other levels of nurses plan to arrange for the operation of a test, the theory of the second test.
3, to strengthen the training of specialist skills: each department to develop a cycle of specialist theory and skills training and assessment plan, the annual organization of the examination, assessment 2-3 times, the theory of the examination to have a questionnaire and closed-book examination organized by the head nurse, the requirements of the effectiveness, not a formality, in order to cultivate specialist nurses to lay a solid foundation.
4, to strengthen the learning and mastery of relevant knowledge, the organization of a practical assessment of the rules and regulations, theoretical examination and clinical application of the combination of checking compliance with the implementation of the rules.
(2), update professional theoretical knowledge, improve the level of specialized nursing technology. With the current situation of imbalance between the nursing level and the development of medical technology, the head nurse of each department organizes the study of specialist knowledge, such as the development of new technology projects and special difficult diseases, can be updated by asking doctors to teach, retrieve the literature, the Department of Nursing to organize nursing check-ups and nursing consultation and discussion of the form of knowledge and skills. At the same time, there is a plan to send some nurses out for further training and study to improve the academic level.
(C), strengthen the learning of humanities knowledge, improve the overall quality of nurses
Organize learning hospital service etiquette culture, strengthen the nurses' awareness of the modern nursing culture, first discussed within the level of the head of the nurses, reached *** knowledge in the hospital-wide activities to enhance the quality of the development of the training program and the implementation of specific plans.
Arranging hospital-wide lectures and striving to send out and invite in to learn nurses' social etiquette and professional service etiquette. Nurses etiquette competition activities, the use of "5.12" Nurses' Day during the month to set off learning etiquette, speaking of the activities of the month, the organization of festive evening party for fun and education.
Second, strengthen nursing management, rigorous work plan for the head nurse, improve the management level of the head nurse
(a), the beginning of the year to hold a hospital management of the head nurse class, mainly to update the management concept, management skills and nursing services in the cultivation of the spirit of humanism, the current population of the community on the demand for nursing services, the outlook for nursing work in the new year, as well as the head of the nurses, such as feelings and communication.
(2), to strengthen the target management assessment of the head nurse, monthly evaluation and year-end evaluation combined with the quality of nursing care in the department and the head nurse evaluation linked to the management indicators.
(3), to promote learning and exchange between the head nurse and the inter-departmental, quarterly organization of nursing quality cross-checking, and held the head nurse work experience exchange meeting, draw on to improve the level of nursing management.
Third, strengthen the nursing quality process control, to ensure safe and effective nursing
(a), continue to implement the nursing quality of the secondary management system, in particular, the need to develop and improve the ability of the head nurse to find problems, problem solving ability, but also to play the role of the quality control team of the department of quality control of the role of the quality control, to clarify their respective quality control points, and to enhance the participation of the whole staff in the quality of management awareness to improve the quality of care.
(2), the establishment of inspection, evaluation, feedback system, the establishment of a traceability mechanism, the nursing department staff often in-depth inspection of each department, supervision, evaluation. Evaluation mode to the site assessment of nurses and view patients, check records, listen to doctors, found that the nursing work in the problem, put forward corrective measures.
(C), to further standardize the writing of nursing documents, from the details, to strengthen the quality control of each nursing document to take - the head nurse - the nursing department of the three-tier appraisal system, regular nursing record defects in the analysis and improvement of the increase in the defects of the discharge medical records weighting, emphasizing that the unqualified nursing documents are not filed. The year-end nursing paperwork evaluation rated the collective first, second and third.
(D) to strengthen the nursing process of safety management:
1, continue to strengthen the nursing safety of the three-level monitoring management, the department and the Department of Nursing Monthly nursing safety hazards and do a good job of nursing error defects, nursing complaints attribution analysis, more from their own point of view and the department to analyze the reasons for the occurrence of the lessons to be learned, and put forward preventive and improvement measures. The same problem recurring departments and individuals, the nurse manager management and personal responsibility.
2, the strict implementation of the checking system, emphasizing the implementation of the second check in place, strengthen the management of nursing students, clear teaching teacher safety management responsibility, to eliminate serious errors and accidents.
3, strengthen the head nurse to the department of hardware and facilities of the routine inspection of awareness, usually strengthen the performance and safety checks, timely detection of problems and timely maintenance, to maintain the integrity of the equipment.
Fourth, deepen the intimate service, improve the quality of service
(a), in the training of nurses on the basis of daily etiquette, to further standardize the nursing operation language, nurse-patient communication skills. Cultivate nurses to establish a good professional image.
(ii), focus on collecting information on nursing service needs, the nursing department through the understanding of the return card comments, talk to outpatients and inpatients, the distribution of satisfaction questionnaires, etc., to obtain the patient's needs and feedback information, and put forward timely improvement measures, while giving incentives to nurses to mobilize their work enthusiasm.
Fifth, do a good job in teaching, research
(a), designated with the title of nurse or above is responsible for the internship of the nurses to teach work, regularly held a review of the evaluation of the Church, listen to the views of the teachers and interns.
(2), the head nurse of each department is the total teaching teacher, pay attention to the teaching work, often check the teaching attitude, responsibility and business level of the teaching teacher, arrange for small lectures, to understand the completion of the internship program, and to do a good job of the theory and operation of the discharge examination.
(C), the Department of Nursing to do a good job of pre-service training of interns, from time to time under the department to check the quality of teaching, each internship before the end of the internship, the organization of an excellent teacher selection activities.
(D), enhance the awareness of scientific research, and strive to introduce or carry out new technology projects 1-2 items during the year.
(e), plans to produce nursing garden network, uploading our hospital nursing dynamics, timely delivery of nursing learning materials, to play the space advantage of the LAN, enriching the learning life of nurses.
We believe that the above work plan for all nursing staff as long as it is strictly implemented, we will be able to achieve good results in the middle of 2011.
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