Summary report of the work of the Research Department of the company 2020
The summary is an evaluation of past work, must adhere to the principle of seeking truth from facts. Exaggerate the achievements, report the good news but not the bad news, violate the purpose of the summary of the bad behavior, we should abandon. The following is the annual personal work summary template I brought to you, welcome to read!
The company's research department work summary (a)
Time flies, 2019 left us. (We lived through 2019, experienced the Mayan legend of the end of the century ushered in ? New Era?) Looking back on the work of the past year, there are sour and sweet, tears and joy, right and wrong? In the year 2019, although the work is not considered to have any great achievements, but every piece of work handled is seriously completed. As a member of the R & D center for the team, for the company to contribute their own modest contribution to the work of my higher requirements, must be done to the extent that they are satisfied with their own work in the future, I will always be so demanding of themselves.
First, the work situation
Specifically to the daily work, mainly two parts:
1, the topic: the company's internal meeting topics and corporate topics effect design and page cut.
2, enterprise station: daily maintenance, revision, construction.
Every day before work, I fill out the day's work progress in a maintenance record form, and then sent to the project manager on a regular basis. Compared to last year, this form contains a lot more information. (Last year there were three people working on this form, this year I was working on it in June/July. There may be errors in the numbers, and there may be omissions.)
The statistics in the Maintenance Record Form are roughly a graphical representation of the proportion of enterprise station maintenance that may be higher in reality, given the errors in the records. However, all of this work has been completed in quality and quantity, in addition to individual projects have special circumstances.
Second, my view of the work
1, happy work
Since the assignment of maintenance and construction of the enterprise station, the topic of this task, a blink of an eye for more than a year. During the period has done a lot of enterprise station and the work of the topic, the specific number of their own can not remember, a lot of a lot of it! During this period of time I learned a lot of knowledge, grew a lot of insight, the most important thing is to let me understand the communication with people and deal with things and skills. From the work of continuous summarization and learning to the knowledge of my work to help a lot, which is unable to learn from books to a wealth!
Back to?
Back to the happy work? This topic above, I used to think that to achieve this state of happy work is the most important thing is a good state of mind, now I would like to add, just have a good state of mind is not enough, but also need to be your pursuit of future goals and beliefs about life. Correct state of mind can make you clear-headed, firm position; persistent pursuit can make your goal clear, do not move for profit; pious faith can make your mind strong, desperate to survive. In my opinion, the mentality, the pursuit, the faith of these three is really to achieve the three important factors of happy work.
In the work I have had happy and unhappy times, but the work must continue, only to let their hearts into the work of the moment from all the unpleasant things will be left behind. I'm sure you'll be able to find a way to get the most out of it.
Most of the colleagues in the R&D center are very young, and there is still a long way to go in these directions of program and design. The road ahead to how to go on depends on their own with what mentality, pursuit, faith to face, comfortable work environment will not allow you to be complacent for a long time. Rowing a boat against the current, not to advance is to retreat! Most people do not have 2019 experience , they only have 1 year of experience, only used over and over again 2019 Don't be this kind of person? So there is no need to nitpick too much in the middle of the work, down-to-earth work, serious study, no matter what you do you will eventually succeed !
2, the joy of work
Enterprise station and the topic of these two parts of the day is something to modify, large and small modifications to be forwarded to me to deal with. I have been alone for so long, I realized a lot of their own had not experienced the work experience and experience, but I also feel that I have some aspects of the ability to lack.
My design skills are not strong. I don't like design, I don't have much experience in design, and I don't have my own style and creativity. Later on, when I did the theme and enterprise station, I needed to design a lot of effects and pictures, and slowly transformed myself into a person with a lot of ideas about design. Now I like to look at some award-winning photography or design works of the website, in each award-winning works of the following there will be some description, can let readers clearly understand the work behind how to step by step to complete. And I will follow these instructions to complete a copy, I like this approach, review the operation of each shortcut key on the design software, the grasp of the color, the overall style of coordination, the rational selection of design elements, keying skills and so on. Whenever I successfully complete a rendering, a column picture design, usually adhere to the process of practice and learning is very worthwhile.
Day after day, the work of the accumulative total so that I have some income and creativity, but I still feel that I design this aspect of the weak a little. In the face of the corporate station page design and corporate station revamp page, pictures, etc., these problems are not big. But for company meetings, activities on the topic is a headache, one is more demanding, the design of things to be changed again and again until satisfied; two is the topic page content changes are not fixed, often have content modification.
2019 company meeting planning also came out, a **** there are 13 important meeting activities, which means there are 13 meeting topics to design and production. Therefore, in 2019, I hope that there is a strong design ability can be responsible for the design of the work of the topic, the direction of my work more on the enterprise station above, and at the same time, I implore the leadership of the company can be in the spring of the coming year to recruit front-end development talent to join our R & D center.
Third, on the work of the proposal
1, a reasonable distribution of workload between members. Members of the work of the project manager should be clear in mind. Which people task is heavier, so that the workload is a little smaller colleagues to help complete. It is recommended that a form be developed and placed in svn to record the workload of each member, and that members update the form in svn to complete what they should do. When the project manager checks, he can see who has completed the work, who has not, and who is available to help others.
Everyone has their own things to do, and it's not always easy to do things for someone else. You can justifiably say that this is your work, and I have nothing to do, always let me help you, I do not do. Work does not care that this is your, that is his task, are a company, do are company things, there is no difference between you and me. I think, if we all think we are a collective, is a team, work on things to help each other, there is not so much care, and finally the work will be able to successfully complete.
The team spirit must be exemplary, someone needs to set such an example, you can monthly appraisal of the time to refer to this point.
2, reward and punishment. According to the work, there are penalties. Reward and punishment standards refer to the work assigned by the project manager and requirements!
3, about the regular meetings.
① meeting should be more than half of the time to speak on the work of the report, it is best to speak each person.
② Increase the time to discuss a problem, come up with a problem to analyze and explain.
③ news broadcasts to go, we usually pay attention to the news must not have to speak at the meeting to be less.
④ The game part can also be removed, the time will sometimes be used more, the significance is not great.
⑤ Video sharing can be retained, play some positive, helpful to the work of the short film.
Fourth, New Year's blessings
New Year's new weather, the new year I hope the company's performance steady growth, all colleagues work happy!
Summary of the work of the company's research department (II)
2019 is about to pass, and we will usher in a new and challenging 2019. As a technology research and development department, we have a lot of gains in the past year, and there are also shortcomings. Looking back on the year that has passed, there are unforgettable gratification, there are also unforgivable past events. Review the past, look to the future, so that people wake up, so that people are wise, and urge people to move forward.
The so-called? Aspirations should be stored high, sincere write spring and fall? The following I will report to the leaders of the main work in 2019.
First, efforts to coordinate various departments, according to the sales plan to arrange production
According to the company's sales plan, the overall consideration of raw materials, production equipment, personnel arrangements and other factors to determine the sequence of production products. Formulate the production process parameters of the product, and arrange the production of various departments.
Second, the work of pragmatic, pioneering and innovative
In the innovation of new products in 2019, we have a new breakthrough. After a long time of research and practical attempts, we have successfully produced a beautiful appearance, wear-resistant quartz sand flooring and antibacterial, waterproof flocking flooring; previously need to buy embossed surface layer, we have gone through independent research and development, can be produced by themselves; in 2019, through the continuous summarization of the declaration of a number of patents. In the process of continuous experimentation and practice, we boldly use new materials to reduce costs and improve product quality, in order to bring greater benefits to the company.In 2019, the quartz sand flooring is still in the initial trial production state, this year's production of 3,550 meters, about 7,100 square meters, the research and development costs of about 500,000 yuan. Flocking flooring produces 1,600 meters this year, about 2,400 square meters, and the research and development cost is about 100,000 yuan. Pool pattern series of products produced 2800 meters, about 5040 square meters, research and development costs about 2019 commercial flooring new products include natural series, Du Shang series, Carle series, Hill series, Fury series, Renaud series.
Third, continuous learning, serious conclusion
Whether it is the improvement of old products or the development of new products require me to constantly learn new knowledge to improve their theoretical level. For the development of new products, we need to consider a variety of factors before the production of new products, and then through the experiment to determine the preliminary parameters of the process, and then through the actual production to test the correctness of the process parameters, and then through the experiments, summarize, think and repeat the practice, and finally to get our process parameters to ensure that the production of qualified products.
Fourth, the direction of future efforts
1. Study hard, the courage to practice, theory combined with practice, to improve the overall quality and business capacity, to make their greatest contribution to the work.
2. Strengthen the sense of innovation, strengthen the cooperation between departments, and constantly open up, bold innovation.
I am confident that together with all departments, we will study hard and develop new products. Through the efforts of all of us to make our enterprise in front of the industry, let us for the enterprise tomorrow, *** with efforts, *** create a better tomorrow.
Summary of the work of the company's research department (three)
Time passes, busy and fruitful 2019 passed with the wind, the value of this resignation and welcome the new year, our company all up and down to gather together at this moment will be the R & D department in 2019 to do a review of the work in order to make up for the shortcomings, to update the concept of the 2019 In 2019, under the correct scientific leadership of the company's leadership, under the guidance and assistance of the personnel department, our department will adhere to the spirit of striving for excellence, pioneering and advancing with the times, in line with the scientific concept of seeking truth from facts and adhere to the prudent and careful work attitude leading the overall work. In accordance with the requirements of the scientific concept of talent, to grasp the professional R & D talent team building, and has made certain achievements. At the same time, there are certain shortcomings in the work, now will do the following four-point summary of the work in 2019:
First, is building up a strong professional R & D team
Due to the immaturity of the company's personnel in accordance with procedural norms, all departments have a shortage of procedures to deal with the incident, the R & D department is no exception. However, under the strong support of the company's leadership, in the company's personnel department's strong assistance, for the company to recruit a large number of R & D talent, according to the company's needs, in line with the principle of meritocracy, in the continuous efforts of the R & D Department is gradually left and consolidated a strong professional R & D team. However, due to the unfamiliarity of newcomers to the company's products and the weakness of the basic knowledge of the profession, the training task for next year is still relatively heavy. However, I believe that under the support of the company's leadership, my department will overcome the difficulties, remove the problem, so that all personnel in the Department of all the personnel in the new year to achieve professional R & D of the rapid improvement.
Second, the completion of the company's work tasks
The work of this year because of various reasons, there is a heavy task, time constraints of the difficulties. But after the correct guidance of the company's leadership and all the personnel of the whole department are united, sincere cooperation, unremitting efforts, basically to ensure that the tasks in the company's specified time, high standards, strict requirements for the completion. This and the company's leadership of the correct guidance, strong support, all the staff of the department's unremitting efforts are inseparable. But sometimes also because of the schedule, drawings appear a certain omission of size, mislabeling of the size of the error, which is the next year should vigorously address the issue, and strive to avoid and reduce the drawings in the new year should not be made mistakes.
Third, this aspect of the product
Fast and safe completion of the product transition, next year, CBB65 capacitor is our company's seedling, on the real seedling, we have dereliction of duty also have to make up for the place.
Fourth, revolutionized the process
After the establishment of the new concept, the purchase of high-precision equipment for the reform of the process to create the conditions. Due to the original equipment is relatively backward, the original production process has not been able to meet the current production reality, in the company's strong cooperation of various departments, my department of the original process of bold reforms, the innovation, reducing unnecessary production processes, improve production efficiency, but also for the company to save costs. Currently to, the original welding production process has been completed process innovation.
However, there is still welding cover process needs to be revolutionized, which is also a focus of next year's work.
Looking back, the results are gratifying, but the results belong to the past, the future task will be more difficult. At the same time look at the results, my department also has some problems that need to be solved, such as: new employees to improve professional knowledge needs a long process, the original old process of innovation is still heavy (such as filling workshop), the production of R & D innovation is slower, less research and development of new technologies and so on, next year's work is the focus of the problem. I believe that in the new year, the R & D department will make greater achievements, but also wish the company to achieve more brilliant achievements!
Summary of the work of the company's research department (four)
With the ticking of the hour hand and the second hand running alternately, the year of the pig has passed quietly, is about to usher in the year of the pig, the year of the pig, the year of China. Looking back on the past year, the product development department under the correct guidance of the company's leadership, in the close cooperation of the sister departments, in the department of colleagues *** with the efforts of the company to successfully complete the company's development of the various pre-preparatory tasks. Now the 2019 work summary is as follows:
1, detailed study of the general regulations, understand the core of the operation: after joining the company, the company's leadership first organized seriously on the project text version of the planning of the general regulations to learn. And through untimely discussions in the study, discussion in the way of learning, deepen the understanding of the overall project planning. So that we have a comprehensive understanding of the project is located in Zhangshu City, Yanghu Township and Ge Shan Township junction, about 4 kilometers from Zhangshu City, with a total investment of 3.165 billion yuan, is the province's 37th major scheduling project. The company focuses on the use of Zhangshu's unique ? Salt, medicine, Taoism, wine? Four core tourism resources, with the national culture of health and wellness as the background, salt springs as the core pillar, the integration of wine, medicine, salt and other health resources; China's first new concept of salt springs health tourism, so that tourists in the delightful journey to nourish the body, mind, heart, and nature, will create a paradise-like beautiful, comfortable health tourism resort environment, to create the country's first composite health tourism project, the international first-rate health Tourism vacation base. At the same time, it is centered around the "Salt? Salt As the core, the depth of salt development, do enough salt culture, to create China's most distinctive salt springs health tourism resort, a new landmark in Jiangxi tourism.
2, based on the project master plan, refine the product design: in a full understanding of the master plan on the basis of the previous copy planning, according to the company's principle of phased construction of the project in batches, under the guidance of the relevant leaders, a business supporting projects for the quantification of local programs. According to the general plan of the first phase of the business projects involved in the sorting and improvement, so that the product is more competitive and practical. And in the relevant departments to work together, the successful completion of a phase (a phase) of the Oriental Dead Sea health area, tourist food and beverage centers, tourist lodging centers, logistical service buildings, such as business support projects, engineering design mission statement and the minimum operating manpower to prepare demand for program work.
3, out to study, improve product design: in order to make the product more unique and ahead of the domestic, participate in the company organized several times with the relevant departments to go out to study. Successively to Zhejiang, Hunan, Hubei, Sichuan, Chongqing, Guizhou, Guangdong, Shanxi and other salt springs and hot springs resource enterprises to study, focusing on the industry's Daying Dead Sea and Yuncheng Dead Sea, as well as Zigong's salt culture and tourism resources and business characteristics of the corresponding detailed understanding. On the basis of the successful experience of the same industry, and according to the project's source market positioning, as well as regional resource advantages, the product design and product features to make organic adjustments. Dead Sea bathing and health mainly, water recreation interaction for summer supplement, hot springs for winter supplement, so that the product form seasonal complementary advantages. In the product design to meet the market demand for sources at the same time, into the hot springs service concept to create a new brand of Oriental Dead Sea tourism.
4, reception of leaders at all levels, preparing for the opening of the project: the project since its inception, by the province at all levels and the relevant leadership of the concern, and in the policy to give great support. During the reception of the scene of the provincial government of Jiangxi Province, vice governor Zhu Hong, the provincial land department director Hu Xian, Yichun municipal party committee deputy secretary Ren Taoying and other provincial and municipal leaders of the inspection and guidance, after listening to the company's planning and preparation of the project progress, they have given a high degree of evaluation. At the same time also on the project in the preparatory process of government coordination issues, listen carefully to the report and record for the record, after the meeting item by item in a timely manner to solve and respond to speed up the progress of the project to play a positive role. At all levels of government *** with the attention and support, under the correct guidance of the Group's leadership and cooperation, the successful completion of the 6.19 "China's first salt hot springs health resort ceremony" pre-planning and on-site reception program. The complete success of the foundation ceremony was praised by the participating guests, and at the same time, the social influence in Zhangshu was also large, laying a good foundation for the rapid advancement of the project.
5, the collection of product information, do a good job of information collection: according to the project a (a phase) product market positioning and business needs, in order to match the good project engineering design phase to promote the needs of the corresponding business project equipment for the network information collection. The information collection mainly focuses on the origin, brand, specification, power, characteristics and other data of the equipment, as well as the use of instructions and other textual information, to provide a detailed basis for the project local hardware design needs. At the same time also for the development of equipment and facilities to use the maintenance process, reduce the loss of equipment and facilities to extend the service life of equipment and facilities, and comprehensively enhance the comprehensive business skills of employees in their daily work.
6, collect talent information, do a good job of manpower reserves: the tourism industry is a labor-intensive industry, a variety of business subjects, the need for different categories of professionals to join. For a period of (a phase) project positions and talent needs, in order to deal with some of the positions urgently needed, the problem of recruitment of special talents difficult to adopt the intention of the appointment of the approach ahead of time. In advance of the core positions of talent telephone appointment, will be part of the job requirements in line with the standard, the intention to join the company's work resume collection reserves. Then according to the real-time progress of the project, reasonable arrangements for the timely stage to join the company's services. After the supply and demand sides to fully understand and cognitive, so that the required talent to do? Called to come, come to be able to fight, the war is bound to win? Talent use off.
7, to assist in the first phase of the revision of regulations, to complete the program review: based on the Group's project development principles: a focus on the development of mass, popularity, investment in provincial projects, the second phase of the development of personalized, large-scale investment in the project, the second phase of the development of the normal operation of a period of time to be able to not affect the requirements of the work. The department actively participates in assisting the planning and design of the first phase of the Oriental Dead Sea supporting projects in the early stage of follow-up work. In the group's leadership of the full support and design company's full cooperation, the successful completion of the first phase of the business supporting the project construction of detailed planning for approval, and through the project related expert review and adoption.
8, active participation in activities to create a harmonious atmosphere: efficient and orderly work efficiency, inseparable from the company's various departments to collaborate with each other, but also need to work and live in a happy and harmonious atmosphere. In order to create a good working atmosphere, the department actively participate in various recreational activities organized by the company, such as: May 4th Youth Day Karaoke Competition, Mid-Autumn Festival Invitation Party, Hanukkah Gourmet Party, Command Green Leveling and other related activities. Not only enhance the understanding between the departmental positions, closer to the partnership between the departments, but also enhance the collective sense of honor and sense of enterprise mission of the whole team.
Seriously review and analyze the past year, the department also exists in the following shortcomings:
1, conservative planning ideas, lack of innovation in the product: to assist in the first phase of the project copywriting planning process in the early days of sticking to the stereotypes of the product design program in accordance with the traditional hot springs planning and layout, without highlighting the unique characteristics of the salt springs themselves. After the group leadership and team members of the ideas continue to collision, through field observation and study foreign books and information, in the summary of the business characteristics of the same industry project on the basis of the members of the department of the product ideas open, *** with the reached? Oriental Dead Sea? Project new design *** knowledge.
2, lack of resources *** enjoy, lack of communication and understanding: in the daily promotion of the project and major activities, did not have a good use of the Group's internal advantageous resources *** enjoy, the lack of communication between the departments, resulting in part of the work is very hard, but the work results are not very obvious. For example, in the process of the foundation ceremony, the Group appointed the best people to come to assist, everyone in the advance work to promote their own business, there is no serious and effective communication for the progress of the ceremony. During the intersection of the two sides of the work often tug of war, both affecting the mood of the work of everyone, has affected the progress of the work.
Summarize the past year, is for the new year's work successfully launched to lay a solid foundation. 2019 is the product research and development department project product research and development to improve the year, the backbone of the team set up to form the year, prepare for the implementation of the special year to promote. At the same time also shoulder group company Zhangshu project brand promotion and brand shaping heavy responsibility, product development department work plan as follows:
1, set up a core team, active project promotion: with the implementation of the project to promote, as well as the project engineering design tasks continue to deepen, the product development department will be phased in batches of the introduction of the relevant professional backbone personnel, so as to ensure that the project task on time, quality and quantity of the completion of the project. The initial core backbone will be introduced by the 2019 pipeline. Initial core backbone by the 2019 pipe level or above, the main task is to help with the completion of a phase (a phase) of business supporting the deepening of the project design task book, as well as pilot projects marketing department, Dead Sea health department, catering department, housekeeping department and other preparatory work for the preparatory work of the preparations and product deepening;
2, the establishment of a marketing network, expanding the brand publicity: resolutely implement the Group? Marketing is king? The market management concept, no market, no customers are all empty talk. There is no marketing and then good ideas, the implementation of the system is good, are empty words. On the basis of the establishment of a sound marketing elite team, with the help of group companies, partners, government agencies and other good market resources platform, combined with the network, radio, television, newspapers and other forms of media publicity and promotion, to expand the market visibility and influence of products in the target market. At the same time, strengthen the key target market? Sweep the streets and buildings? The seamless publicity of the visit, and further seize the market share.
3, the development of institutional documents, clear scope of responsibility: the document is divided into "departmental rules and regulations" and "departmental duties" two chapters, standardized and rigorous rules and regulations and job responsibilities, is the quality of work and behavioral norms of the important assessment basis. According to the relevant system documents, clear personal terms of reference, so that ? Everyone has something to do, everything has someone to do; responsibility to a person, a package in the end? Tools, is the premise of quality service to customers to reflect the conditions of protection. Standardized and unified operating standards, both star hotel software assessment of the indicators, but also the market on the brand? Value for money, value for money? The important consideration of the basis.
5, the development of procurement class items, material selection research: the project a (a phase) the need to purchase a wide range of materials, there are different materials, the number of different, different production cycles, such as a number of factors. The department will be based on the actual operation of the project positioning, in ? Satisfy the existing demand, but also has the forward-looking? Under the principle of purchasing, the organization will formulate the hardware and software equipment and facilities purchasing requirements for each department. Procurement categorized as "equipment procurement class", "furniture procurement class", "glass and porcelain procurement class", "fabric procurement class", "low-value consumables procurement class" and so on.
6, summary of the procurement program, the preparation of the procurement budget: and based on the procurement type of demand table on the market to conduct a comprehensive research, choose more cost-effective products, or more in line with the project business needs of the product. After full market research, the research information will be unified summary tabulation, and the product materials, specifications, power, price, after-sales information comparison, and ultimately develop a reasonable procurement budget. For the company to invest in every money, save every penny to do a good job of data measurement.
7, the preparation of training programs, the preparation of training lesson plans: the preparation of training lesson plans is one of the important work in the preparation of the project, the training program and the preparation of lesson plans for good or bad, will affect the interest of the staff to learn the business knowledge; indirectly affecting the promotion of the service brand. The training program will be based on "business theory lesson plan courseware", "business practice training courseware", "team interaction game courseware" composed of three parts, according to the training form of the required scene, the flexible use of PPT, practical demonstration or video playback mode of courseware. Different forms of expression to drive the staff's interest in business learning, the formation of a good comparison, learning, catch up, help, super learning atmosphere.
8, with the engineering design, follow up construction supervision: according to the project real-time advancement needs, and actively cooperate with the work of the relevant engineering design units, timely communication of the stage of the advancement of the results, as soon as possible to complete the design tasks. At the same time with the supervision of the site construction progress and quality of the project, real-time communication with the construction side, strictly in accordance with the construction drawings, to ensure that the construction indicators to meet the business needs.
9, to assist in talent recruitment, follow up the training program: in the recruitment of talent, and actively assist the Ministry of Human Resources to develop the position of talent standards and personnel selection and recruitment work. At the same time, with the help of the department in the industry's human resources advantages, to assist in directional recruitment of some of the important positions of the staff. In assisting the recruitment at the same time, but also with the Ministry of Human Resources to do a good job of staff onboarding and training. Let every employee in the company, can be familiar with the company as soon as possible after entering the company, love the company, willing to take the company as a home, for the company's future contribution to a hot blood.
10, to create a cultural atmosphere, to create ace team: a team with ? culture? Theme, there? Legend? story of the team, is a real cohesion, combat team. Department in the preparations for the promotion will be centered on? Create a first-class team, create ace team? For the core of the work, through the enterprise internal magazine, departmental newspaper, group forums, martial arts training, expansion of learning, competition and other forms of recreation; popularization of professional knowledge of the industry, publicize the post of touching deeds, convey the staff's voice, show the charm of the staff and other content. Actively cultivate employees? Strive to learn advanced, strive to be advanced? The company is for me, and I am for the company. Enterprise for me, I for the enterprise? The company is for me and I am for the company. Through different forms of team meetings, performance interviews, manager mailboxes and other means of communication, the establishment of a platform for employee communication, listening to employees, and timely relief for employees to establish a strong sense of corporate responsibility.
11, the establishment of group organizations, create a harmonious environment: under the leadership of the Group, the establishment of the Party branch, the League branch, trade unions and other group organizations, give full play to the advantages of each functional team, and actively create a harmonious working environment. Within the company from time to time to hold various team activities to enrich the organizational life, active team atmosphere, and build a good platform for staff communication. Outside the company with the help of organizational relations, to strengthen the company and the company between the enterprise and the government between the friendly interaction, build a good platform for the exchange of resources.
12, preparation for the opening exercise, shaping the first-class brand: because the Oriental Dead Sea project as a group of major investment projects, Zhangshu City, the key investment projects, Jiangxi Province, the 37th major scheduling project. From the early stage of the project is highly market concern, the project preparation for the opening will again attract people's attention, will bring a large number of guests with high expectations for the project, so a (a stage) trial operation of the pre-exercise is important. Rehearsal is in the business knowledge training on the basis of proficiency, through a month of operating sites on the ground business skills simulation exercises, to strengthen the skills in the application of practical exercises. Through the practice to eliminate the shyness of the staff to customer service, strengthen the staff in the service of the ability to deal with change, improve the quality of service and quality of work in the actual work of the staff. Through the practical exercises to test the shortcomings of the training, and constantly improve the training content, highlighting the customer's subtle service, personalized service, shaping the first-class service brand.