Technical service warranty

4, such as the user needs, in the process of commissioning the product, the company can arrange for someone to be in place to guide the debugging.

5, two-year warranty, lifetime maintenance.

(1) the warranty period, the implementation of three packages (package repair, package replacement, package return) in the case of unmanned damage or improper operation, the problem is guaranteed to be returned;

(2) over the warranty period: I am responsible for lifelong maintenance, spare parts cost costs borne by the user

6, I provide users with round-the-clock after-sales service, received the repair call, the after-sales service personnel 2 hours to the scene overhaul

7, for product maintenance, maintenance issues, my company can be responsible for your unit assigned personnel training, in product maintenance, my company can send staff to guide. During the warranty period, our company will provide normal maintenance services, including inspection of all system regulations, adjustment and lubrication.

8, after the delivery of the product, our company will regularly send tracking service;

9, after the delivery of the product, for the product-related services, our company will make every effort to cooperate with you, and strive to do a better job.

Fourth, in the process of pre-sale, sale, after-sales service, your unit put forward any problem, our company will immediately give a reply or send staff to solve;

Fifth, supporting products (motors, bearings, mechanical seals, etc.)

Supporting products designated by my company

Six, xx headquarters after-sales service contact information:

1, hotline: xxxx-xxxxxxxxx

2, fax: xxxx-xxxxxxxxx

3, xx office after-sales service contact information:

4, telephone: xxxx-xxxxxxx

5, Fax: xxxx-xxxxxxx

xxxxxx Manufacturing Co.

To Henan Province, Xinxiang City, the Office of Technological Defense:

Our company is a business of computers and related products, the creation of a year, sales have been steadily rising, the scale of development and growth! According to the market demand and the needs of the enterprise's own development, has been involved in security monitoring, financial security monitoring and technical defense alarm and other industries. In order to be able to be directly by the provincial and municipal public security organs of training, help and management, better service for the user, is now applying for "Henan Province, security technology prevention engineering design, construction, maintenance license. We solemnly promise:

We will strictly abide by the Ministry of Public Security Decree No. 12, "Security Technology Preventive Products Management Measures", "Henan Provincial Security Technology Preventive Management Regulations" and "Henan Provincial Security Technology Preventive Management Regulations" implementation details in the province, the city of the Office of Technology and Defense under the supervision and leadership of the implementation of the technology defense project reasonable planning, safe construction, careful management, maintenance.

For the implementation of the technical defense project our company will strictly abide by the requirements of the contract, quality and quantity to fulfill the contract content, and actively accept the supervision and leadership of the provincial and municipal technical defense office. In order to ensure the stable development of the company, enhance the company's brand value, our company has made a basic service commitment to the project to ensure:

(1) engineering and construction of our commitment to provide 5 × 8 hours of resident service: I arranged 1-2 engineers resident at the site of the user, to provide users with fault response and daily inspection services. For the server system and network system failure, our company guarantees that the problem will be solved within one hour in general, and within three hours at the latest.

(2) engineering after-sales Division I commitment to provide 7 × 24 hours call response service: including all technical support, service requests,

problem-solving telephone, e-mail, fax services; all customer requests for recording, distribution, tracking, management and analysis; immediately respond to the phone after receiving the reported fault. Maintenance engineers will be arranged to respond to the user side and determine the way of maintenance; at the same time, all problems are notified and reported on time. There is no limit to the number of services.

(3) engineering maintenance of our commitment to provide system site inspection: regular inspection of the project equipment (inspection cycle refer to the project

project maintenance services implementation plan), through regular testing, maintenance and repair, to provide improvement and optimization recommendations to ensure stable operation of the equipment, through the maintenance to extend the life cycle of the equipment, reduce the failure rate.

(4) We are committed to establishing a sound management system, developing workflow, personnel assessment system (monthly assessment), determining the post duties of the maintenance

personnel (including the personnel's working hours, rest and preparation time, the allocation of working hours, etc.), the ability to track the work of the maintenance staff and quality supervision, the requirements of a complete documentation produced.

(5) Our commitment to the preparation of maintenance manuals (the establishment of the corresponding system testing guide, standardize the system testing steps), the establishment of a complete

maintenance process documentation, unified format, good classification, and ultimately built maintenance document library (the use of daily accumulation of problems and solutions to pre-judgment of the status of the system)

.

(6) Our commitment to customer equipment and systems for large-scale emergency failure or due to other reasons lead to service engineering

manpower is not enough, can not complete the task in a timely manner, the Division I want to give full support to provide emergency services to analyze the common, critical weaknesses, build a simulation test environment to find solutions, guidance to the permanent staff to solve the problem.

(7) Our commitment to ensure and improve the utilization of the system equipment, do a good job of recording the operating conditions of various types of equipment, to ensure that the maintenance

repair work quickly and efficiently, the development of regular maintenance and inspection plans for all equipment (classified by unit, at least once a quarter, do a good job of registering and documenting the form of submission), to increase the rate of integrity of the monitoring equipment and reduce the failure rate.

(8) We are committed to the classification and registration of all equipment to form a document, do a good job in the management of equipment, allocation, transfer, etc.

work, to help do a good job in the registration of fixed assets.

(9) We are committed to establishing a personnel knowledge update system. Including the ability of continuous training, the establishment of quality models, clear job

set up, a comprehensive grasp of the characteristics of new products and equipment, performance and maintenance of the essentials, clear maintenance tasks, responsibilities and quality requirements.

Hereby promise!

Commitment unit:

Legal representative:

Commitment date:

A pre-sale service guarantee

1, to assist your unit to do a good job of selecting the product guidance;

2, to provide you with the order of the product samples, including the product

Second, the sale of service guarantee

1, on time, according to the quality, according to the amount of contract products;

2, transportation, quality insurance on the way to the service provided by the company free of charge;

Third, the after-sales service guarantee

1, the company in the Nationwide more than seventy large and medium-sized cities with service network points, my company has a full-time maintenance technician in the office, there are many years of water supply and drainage system maintenance and repair experience, fully able to meet the after-sales service requirements of your unit;

2, guide the installation of pumps, debugging;

3, the product arrives at the site of the installation process in the event of problems, our company will be notified within 2 hours of installation according to the user-specific formulations Within 2 hours after receiving the notice, our company will formulate the installation plan according to the user's specific, and guide the user to install and connect the pump unit correctly

4, such as the user's real need, in the process of product commissioning, our company can arrange for a person to be in place to guide the commissioning.

5, two-year warranty, lifetime maintenance.

(1) the warranty period, the implementation of three packages (package repair, package replacement, package return) in the case of unmanned damage or improper operation, the problem is guaranteed to be returned;

(2) over the warranty period: I am responsible for lifelong maintenance, spare parts cost costs borne by the user

6, I provide users with round-the-clock after-sales service, after receiving the repair call, the after-sales service personnel 2 hours to the scene overhaul

7, for product maintenance, maintenance issues, my company can be responsible for your unit assigned personnel training, product maintenance, my company can send guidance. Warranty period, my company will provide normal maintenance services, including all the system rules check, adjustment and lubrication.

8, after the delivery of the product, our company will regularly send tracking service;

9, after the delivery of the product, for the product-related services, our company will make every effort to cooperate with your side, and strive to do a better job.

Fourth, in the pre-sale, sale, after-sales service in the process

Any problems raised by your unit, our company will immediately give a reply or send a staff to solve;

Fifth, ancillary products (motors, bearings, mechanical seals, etc.)

Ancillary products Supplied by the company's designated supporting manufacturers, the occurrence of all quality problems, by my company is responsible for.

Six, xx headquarters after-sales service contact:

1, hotline:

2, fax:

3, xx office after-sales service contact:

4, contact number:

5, fax:

xx Manufacturing Co. /p> Technical Service Guarantee 8

Our company hereby solemnly promises:

1. Our company will meet the technical requirements in the decoration engineering project in the apartment of Xintiandi a area, and strictly implement the current national construction specifications and technical regulations, and use the main construction acceptance specifications are as follows:

Decoration and decoration engineering executive standard:

is09000( is09001-20xx) quality system certification

"Unified Standard for Quality Acceptance of Building Construction" (gb50300-20xx); "Building Decoration and Decoration Engineering Quality Acceptance Specification" (gb20xx-20xx);

"Building Ground Construction Quality Acceptance Specification" (gb50209-20xx); "Building Engineering Quality Acceptance Implementation Rules" (db21/1234-20xx);

"high-rise building fire code" the current standard;

"drainage, ventilation, electrical engineering construction specification" the current standard

Hereby promise

Liaoning Longbang Decoration Engineering Co.

April 25, 20xx

I. Our company will carry out targeted environmental monitoring instruments according to the customer's requirements or bidding projects for the use of environmental monitoring instruments and technical training, the following is the specific implementation plan:

1, the use of the party on the existing situation of the presentation

2.

2, the use of the instrument on the use of conditions, the scope of application of the training.

3, the user on the national standards of the instrument training.

4. Unpack the instrument and count the accessories. Explain the appearance of the instrument.

5, the user on the instrument operation of the detailed introduction.

6, on the use of the instrument on a variety of protection and routine maintenance of the introduction.

7, on the instrument routine troubleshooting training.

Second, through the above work, we expect the following purposes:

Ensure that the user's staff understand the use of our products and monitoring methods to better carry out environmental monitoring work. Ensure that the user's staff can be familiar with the performance of environmental monitoring instruments, can carry out routine maintenance self-checking work, clear possible failures of the problem handling procedures, to avoid the occurrence of other accidents due to the lack of business capacity.

Technical training of monitoring instruments

A training program for the relevant personnel to carry out 1-2 days of monitoring standards, monitoring technology, instrument sampling operations, system maintenance training and other related knowledge training.

Second, the course content arrangement

1, the use of monitoring instruments

2, the relevant standards and norms of the training

3, the appearance of the instrument to explain

4, the detailed operation of the instrument sampling and analysis.

5, a variety of instrument protection and routine maintenance of the introduction

6, on the instrument routine troubleshooting training

Third, the training supplies, the system environment, text materials and handouts, and other related supplies for the company is responsible for the provision of training materials in Chinese.

Fourth, the training to achieve the effect of operation operators to achieve proficiency in the operation and use of the instrument; equipment management personnel to achieve a variety of instruments to protect the understanding and simple troubleshooting. System maintenance personnel to achieve skilled replacement of spare parts for routine maintenance level.

Signature:

Date: January, 2010

First, our company to your company to provide the goods of the technical service to make the following commitments:

1, the model of the goods in accordance with the requirements of the contract of ordering.

2, the allowable loading quality, line density, warp and weft density in line with the gb/t8946-1998 standard table 1.

3, the appearance of quality in line with the gb/t8946-1998 standard table 2.

4, packaging according to the requirements of the demand side.

5, the delivery date and location according to the requirements of the ordering contract.

Second, our company made the following commitments to the after-sales service of the bidding goods:

1, product acceptance where the quality of the carton box due to the carton box provided by us, we will send technicians to solve as soon as possible, and send the person in charge of the negotiation with the demand-side until the demand-side requirements are met.

2, product acceptance and delivery of the use of the product, in the process of using the problem, if because of quality problems, our company in the receipt of the user's notice to respond within 24 hours, and can be based on the user's requirements of the product for technical improvement.

3, the use of the product in the process of demand-side reasons for product damage, we can provide technical support to repair or replacement of damaged products, but the demand-side need to bear the corresponding costs incurred.

Full name of the company (seal):

Date: January 1, 2011