Sample Job Responsibilities (Selected 20)
Nowadays, people use to job responsibilities on an increasing number of occasions, a complete job responsibilities should include the name of the department, the direct superior, the subordinate departments, the authority to manage, management functions, the main responsibilities and so on. The development of job responsibilities need to pay attention to what problems? The following is a sample of job duties I have organized for you, welcome to share.
Job Responsibilities Part 1
1, to assist in the development and improvement of financial management systems and processes;
2, to develop and improve the work operation manual, manage the audit team, and train the reserve talent;
3, to lead the audit and accounting team to control the budget of the country's various regions, to ensure the accuracy and timeliness of the data;
4, to help Conduct rolling forecast/monthly business analysis/budgeting of business indicators and expenses, and deliver regular analysis reports;
5, collect the local finance and tax policies of each branch as a whole, and make adjustments to the local finance and tax system for the special local policies without violating the company's financial system, and assist each branch in tax reporting and tax declaration;
6, with the branches of the tax and bookkeeping company to establish and maintain relations;
7, with the audit.
Job Responsibilities Part 2
First, responsible for the development of plant-wide electrical equipment overhaul plan and implementation;
Second, responsible for the design and installation of electrical wiring and overhaul of all operating electrical equipment throughout the school;
Third, responsible for the preparation of the use of electrical materials plan.
Fourth, to ensure that the integrity of electrical equipment, electrical equipment, frequent inspections and health cleanup;
Fifth, make a good record of the day's inspection tours, found faults in a timely manner to repair and eliminate;
Sixth, responsible for the school and outside of the various metering meters of the end of the month meter reading counting and charging, bookkeeping is clear;
Seventh, adhere to their posts, the strict implementation of the operating procedures;
VIII, is responsible for checking the safety of electricity, electricity saving;
IX, is responsible for a variety of electricity instrumentation testing, the implementation of the penalty system;
X, to complete the leadership of the other tasks assigned.
Job responsibilities Part 3
1, responsible for the target industry customer information analysis, research client needs;
2, responsible for market development, and the establishment of commissioned recruitment agreement with the client and maintain good customer relations;
3, from the client to collect, analyze the detailed information of the recruitment needs and the implementation of effective recruitment action;
4, from the client's recruitment requirements Confirm the required competencies and qualifications of the position, analyze the market and establish the direction and objectives of the search;
5, guide assistants to use effective tools to systematically search and screen candidates;
6, accurately communicate the client's recruiting needs for the candidate to do interviews, assessments, and determine the appropriate candidate through effective matching work;
7, carry out the candidate's Salary coordination and negotiation work.
8, tracking service has been successful in the end of the project, the main purpose of the later tracking service is on the one hand, so that has been recommended to better integrate the candidate into the enterprise, on the other hand, also hope that through this and the business insiders to communicate with a better understanding of the enterprise, so that the follow-up of the other positions recommended more in place.
Job Responsibilities Part 4
1. Responsible for the HMI visual design of the automotive intelligent cockpit, with a certain understanding of the in-vehicle system and related hardware.
2.Responsible for participating in the pre-product design trend analysis, competitive analysis, output product visual concept design.
3.Responsible for the output of product visual specifications, participate in the optimization of the design process, and continue to iterate to improve the HMI user experience
4.Independently undertake the project, provide reasonable design and solutions for the product features, and be responsible for organizing the suppliers to complete the visual design tasks on time.
Job Responsibilities Part 5
The first strictly abide by the operating procedures of the equipment, do not violate the operation.
The second operation pay attention to the motor, roller and bearing temperature changes, keep their temperatures within the range of industry standards.
The third strictly implement the shift handover system, in accordance with the requirements of the shift handover system, do a good job of the shift handover.
The fourth to comply with the labor discipline, something leave, do not leave the post without permission, crosstalk, do not do things unrelated to work during the work period.
Article V obey the work arrangements, seriously and the post of the next process to maintain good contact, and improve the material delivery.
Sixth, pay attention to the operation of the buffer roller, deflection roller checking the work of the discovery of the shedding, make a record, to be replaced in time for the shutdown. Check the fastening of the fasteners, when there is loose, to be promptly dealt with during the shutdown.
Article VII in operation, pay attention to check whether the incoming material is mixed with large pieces of iron and other hard objects, to prevent tearing the belt, resulting in production interruption of the accident.
Article 8 according to the relevant requirements to improve the daily maintenance of equipment, found abnormalities should be promptly reflected to the relevant departments and take effective measures to deal with.
Article 9 to improve the health of the post, to achieve civilized production.
6
1, familiar with and master the basic knowledge of the boiler and equipment conditions, with skilled operating skills and the ability to remove obstacles
2, fully responsible for the boiler on and off the furnace operation and operation of the monitoring and adjustment to ensure safe and economic operation
3, to strengthen the adjustment of the boiler parameters and the water level, flushing the water table in a timely manner, the operation according to the first vapor Displayed values, coal and combustion conditions change, timely combustion adjustment, so that the boiler to meet the production of heat, reduce fuel consumption
4, strengthen the maintenance of boiler equipment, inspection and inspection of the equipment no less than 2 times per shift
5, have the right to prohibit the baffle personnel unauthorized operation, to prevent unrelated personnel from entering the boiler room and operation room.
Job Responsibilities Part 7
1. According to the Group's business objectives, reasonable decomposition, guide the work of the staff of the mall;
2. And is responsible for maintaining the normal business order of the mall;
3. Responsible for dealing with the mall's major security accidents and disputes at all levels;
4. Fire safety accidents in the shopping mall to bear the responsibility of the first level;
5. To lead the shopping mall employees Lead the staff of the mall to complete the various business targets issued by the Group;
6. Organize and effectively implement various marketing activities according to the requirements of the Group's Management Department;
7. Responsible for the assessment of all management personnel in the shopping mall;
8. Responsible for the training and management of shopping mall staff;
9. According to the overall planning of the Group, to effectively set up, and maintain a good image inside and outside of the shopping mall;< /p>
10.
10. Responsible for strengthening the cooperative relationship with the government at all levels, consciously cooperate with the Group's higher authorities to check,
11. To complete other tasks assigned by the leadership.
Job responsibilities Part 8
1, after-sales customer service job responsibilities
(a) system construction: the organization to establish and improve the production technology management procedures, systems and production technology work standards.
(b) technical supervision: organization and implementation of equipment installation and technical supervision of the production process.
(C) energy saving and measurement management: energy saving analysis, development of energy saving measures, preparation and improvement of energy saving planning program, to improve the economy of operation of the unit after power generation; the establishment of the company's metering standards and metering management network, the preparation of the company's metering account, to ensure accurate and reliable transmission of the value.
(d) Reliability management: analyze equipment data and maintenance data, evaluate and analyze the reliability of unit operation, and put forward improvement measures to provide protection for the safe operation of the unit.
(5) risk assessment: guide and supervise the departments to conduct risk assessment of the company's various production and management activities based on the risk assessment manual, formulate effective preventive measures and supervise the implementation of risk pre-control.
(F) scientific and technological progress: to formulate scientific and technological development plans and organize the implementation of the collection of scientific and technological information, scientific and technological achievements, to carry out technical consulting, to participate in scientific and technological project validation and implementation of the post-assessment; collection, seminars, recommendations, publication of scientific and technological papers.
(VII) overhaul management: responsible for overhaul plan review, approval, implementation and supervision, responsible for the organization of the preparation of work tools and equipment spare parts and consumable materials quota.
(H) overhaul technology: the organization of overhaul system, the preparation and supervision of the implementation of procedures; put forward overhaul technology programs, technical research.
(ix) technical reform project management: the organization of the company's production equipment and its ancillary systems and the renewal of countermeasures to review the project, the preparation, review the feasibility of the report and the organization of the implementation and evaluation.
(10) technical data management: collect and organize the project completion data and related technical data after the unit is put into operation.
2, Taobao after-sales customer service duties
1, through Ali Want and customer communication, to answer the various questions raised by the customer to reach a deal.
(1) Responsible for collecting customer information, understanding and analyzing customer needs, and planning customer service programs
(2) Responsible for effective customer management and communication
(3) Responsible for the establishment of a customer service team as well as the training of customer representatives and other related personnel
(4) Regular or occasional customer return visits to check the maintenance of customer relations < /p>
(5)Responsible for the development and maintenance of good customer relations
(6)Responsible for organizing the after-sales service of the company's products
(7)Establishment of after-sales service information management system, such as customer files, quality tracking records
2.Responsible for timely tracking of goods shipment movements, timely communication with the user, to avoid unsatisfactory user.
3, through Ali Want and customer communication, to answer the various questions raised by customers, to reach a deal.
(1)Responsible for collecting customer information, understanding and analyzing customer needs, and planning customer service programs
(2)Responsible for effective customer management and communication
(3)Responsible for the establishment of a customer service team as well as the training of customer representatives and other related personnel
(4)Regular or occasional customer return visits to check the maintenance of customer relations<
(5)Responsible for the development and maintenance of good customer relations
(6)Responsible for organizing the after-sales service of the company's products
(7)Establishment of after-sales service information management system, such as customer files, quality tracking records
4.Responsible for timely tracking of goods shipment movements, timely communication with the user, to avoid unsatisfactory user.
3, Taobao after-sales customer service duties
Through Ali Want and customer after-sales communication, to answer the various questions raised by the customer to reach a deal.
(1) is responsible for collecting returning customers customer information (after-sales customer service needs to add online shopping for all customers Want as a friend), to understand and analyze customer needs, planning for returning customers service program.
(2) the previous day's legacy of after-sales issues for tracking (checking / extend the courier delivery time / damaged goods / make-up / replacement / return / apply for refunds / customer rights, respectively, to do the form for registration, the previous day's logistics shipment tracking, the order is not inquired about in a timely manner to communicate with the courier customer service and the customer, take the initiative to extend the receipt of the goods time; the previous day's evaluation of tracking
(3) Responsible for the establishment of customer service team and training of customer representatives and other related personnel.
(4) Regular or irregular customer visits to check the status of customer relationship maintenance.
(5) Responsible for developing and maintaining good customer relationships.
(6) The establishment of customer files, quality tracking records and other after-sales service information management system, the old customers are categorized.
(7) Cooperate with the pre-sale of the store VIP discount.
(8) Finance / courier company / warehouseman customer service, supervisor contacts to communicate accordingly.
(9) with the pre-sale of the shopkeeper said, microblogging and other operational promotions.
(10) brush trading / actual trading product pieces of the corresponding weekly statistics, timely verification of product information.
Strictly abide by the safety management system, adhere to the work position, familiar with the equipment structure and principle.
Equipment failure should be repaired in a timely manner to ensure the normal operation of the equipment, shall not be excused from the repair task, the equipment can not be repaired in a timely manner to report to the competent leadership to help solve the problem.
Instruments and equipment maintenance must be done to protect the safety, not electrified mechanical repairs, repaired after the test drive must be notified to the operator.
Strictly in accordance with the relevant regulations engaged in electrician, welding, gas cutting and other operations to ensure work safety.
Each work shift should check each system for oil shortage, oil leakage, gas leakage, electricity leakage, electrical appliances, motor overheating, abnormal noise, instrumentation indication is normal. The main checks include:
Mixing system: check the mixing blades, liner wear, whether the discharge door is free, the mixing vibration and noise, early treatment of anomalies.
Measuring part: check whether the cement scale, water scale, admixture scale, sand and gravel scale is normal, forbid the hopper to have foreign matter that affects the measuring accuracy, and remove it in time if there is any fault.
Drive system: motor, belt tension, gearbox and connecting disk clearance is normal.
Pneumatic system: each cylinder, electric valve, pneumatic flap valve, whether the action is accurate and effective, whether the oil-water separator assembly can be separated from the effective discharge of water, oil atomizer lubrication is sufficient, there is no air leakage, leakage phenomenon in the air circuit.
Lubrication system: mixer shaft head part, the gate two tile frame part, oil atomization into the tank oil storage part, belt feeder transmission box part.
Do mechanical equipment cleaning, lubrication, tightening, adjustment, overhaul work, responsible for the station area circuit inspection, electrical replacement and so on. Strictly prohibit running without oil.
Comprehensive the above if you violate the fine of 100 yuan.
Job responsibilities Part 10
1. Responsible for the coordination of the company's design work;
2. Responsible for the company's design department of the whole set of program conception and design (including floor plan, rendering,);
3. Responsible for the process of work program adjustments and timely communication with the staff and leaders, customers;
4. Improve their own business knowledge and ability;
5. Complete the company's design and creation of the Department of graphic related information collection, positioning work, advertising production, review work;
6. Clear, efficient design team to grasp the overall creative direction;
7. Clearly defined objectives for the establishment of the team's work plan;
8. Effective communication to promote teamwork.
Basic Requirements:
1. Students applying for teaching assistantships must be undergraduate or graduate students enrolled full-time in the International School of Software. Students in their junior year are not eligible to apply for teaching assistantships. Students from economically disadvantaged families will be given priority for admission under the same conditions.
2. Students are required to be conscientious, responsible, have good management and communication skills, have excellent grades, behave properly, and play a good role model.
3. Teaching assistants are not allowed to take the courses for which they are teaching assistants at the same time. In principle, the same teaching assistant cannot be responsible for teaching two or more courses.
4. Each TA can work no less than 6 hours per week and no more than 40 hours per month.
5. The work period for each semester is from week 1 to week 18. In the 18th week, teaching assistants are required to take the initiative to fill in the work evaluation form from the relevant notices on the homepage of the International School of Software and submit it to the lecturer for review. If the instructor considers that the teaching assistant's work is not up to standard, the teaching assistant's salary will not be paid in full.
6. In principle, `courses' for which teaching assistant positions are created must be undergraduate courses offered by faculty in the School of International Software. If there is an exception, the course instructor must write a written report and submit it to Dean Yao Zhongxi for signature and approval.
Work rules:
1. Assist the teacher to prepare for the start of the class: collect, organize and edit teaching materials, prepare and copy the syllabus, reading materials, courseware, etc. according to the needs of the teacher. Before the start of the class and the teacher to confirm the class time, location and student categories and other information, and consult the teacher about the course attendance methods and specific requirements. For courses with multiple teachers, it is important to contact each teacher in advance to confirm their needs and to prepare in a timely manner.
2. Define classroom discipline and assist the teacher in taking attendance: come to the classroom before the first class, define
classroom discipline to the students, and explain how to take attendance (absenteeism must be excused, and more than the required number of times must be retaken). After the start of the school year, we will take attendance as often as the teacher requires. Frequently check the equipment in the classroom, and contact the classroom manager for maintenance if there is any malfunction;
3. Participate in classroom teaching, and tutor students after class: actively participate in classroom teaching, and assist in organizing classroom discussions, etc.. Open Q&A for students in stages;
4. Do a good job of communication bridge between teachers and students: take the initiative to understand the needs and opinions of students' courses, and promptly convey them to the classroom teachers or the Teaching Office for reference. Timely forwarding of the course teaching notices (especially teaching adjustment notices, which need to be notified to each elective student). Remind and urge students to take the online course teaching assessment. Promptly remind students whose absences will exceed the required number of times and emphasize the consequences. Remind students how and when to submit assignments, course papers, etc.
5. In advance of the invited experts to lecture and transfer the approval procedures: if the teacher invited experts to lecture, fill out the relevant forms in advance to receive cramps and do a good job of contacting the reception service work. If you need to transfer classes, you need to fill out a transfer application for approval in advance.
6. Assist in collecting and correcting assignments and submitting grades: collect students' assignments on time and assist teachers in correcting assignments. The teacher will be able to synthesize and submit the grades online.
7. Make examination arrangements in advance and maintain discipline in the examination room: Know the examination arrangements in advance before the examination, such as the location of the examination and the number of examinees, etc. Arrive at the examination room in advance on the day of the examination and assist in the examination. The first day of the exam, we went to the exam room in advance, assisted the teacher to issue test papers, and maintained the discipline of the exam room. After the examination, take the initiative to help the teacher to count the number of test papers and make relevant records. Teaching assistants can help teachers to do a good job of registering scores and submitting scores online, but it is strictly prohibited for teaching assistants to participate in the process of marking exams.
Job Responsibilities Part 121, with product managers, visual designers, development engineers, etc., close teamwork;
2, responsible for the interaction design of car networking related products, including instrumentation, central control and other screen systems, the task flow, interface layout, business balance, experience design, and can be exported to high-quality low-fidelity prototype;
3, according to the work flow
4, tracking and inspection of product development restore degree;
5, construction and improve the work project and related documents;
Job responsibilities Part 13First, in the company under the leadership of the general manager, deputy general manager, to preside over all aspects of the work of the mall.
Second, the organization and implementation of the company's rules and regulations, to maintain the normal business order of the mall.
Third, the organization to develop the internal management system of the mall.
Fourth, according to the company's arrangements and the actual situation of the mall to develop the mall's work plan and organize the implementation.
V. Decomposition and implementation of the mall's sales targets and other assessment indicators, and organizations to complete.
Six, fully responsible for the mall area adjustment and brand introduction, adjustment work.
VII, in a timely manner to grasp the sales situation in the mall, and systematic analysis, and regularly report to the relevant departments and leaders of the management situation.
VIII, coordinating the working relationship with suppliers, ready to do with the seasonal adjustment and replacement of goods.
Nine, to solve the shopping center in the major customer casting, and according to the relevant provisions of the company in a timely manner to solve the problem of customer returns and exchanges.
Ten, the organization of market research and current management mode of discussion, collect relevant information and rationalization of the proposal, the company's overall business management to improve the views.
xi, supervise the internal financial management of the mall, in cooperation with the Department of Accounting and Finance Department to do a good job on the supplier's settlement.
XII, the organization of the shopping mall accounting staff to audit the cabinet group accounts registration.
xiii, the implementation of the company's large public relations and promotional activities, the organization of the floor brand promotional activities.
xiv, as the floor of the first person responsible for safety, fire, with the security department security team to organize and do a good job in the shopping mall internal safety, security and fire.
xv, responsible for the reasonable use of property in the mall and deployment.
XVI, is responsible for the mall within the major personnel transfer, departmental performance assessment, bonus allocation and other work.
XVII, is responsible for the ideological and cultural staff, technical and business guidance and education, to improve the overall quality of all employees, care for the staff life, do a good job of thinking.
xviii, coordination with other shopping centers and departments of the company's working relationship.
xix, monthly presided over the pre-shift meeting shall not be less than 8 times, no less than 4 times per shift.
xx, to complete other work assigned by the leadership.
Job responsibilities Part 14
Elevator maintenance personnel duties
1, elevator maintenance
1.1, strict compliance with the elevator maintenance process, safe and efficient completion of elevator maintenance work.
1.2, the elevator failure sub-elevator number to do a good job of recording, archiving work. (Elevator daily maintenance statistics sheet)
1.3, with the inspector maintenance inspection and maintenance records statistics.
1.4, encounter emergency rescue situation, strictly in accordance with the "Emergency Rescue Program" to implement rescue.
2, elevator maintenance work.
2.1, in accordance with the "Elevator Annual Maintenance Plan" to seriously implement the elevator maintenance work, do a good job of marking the annual maintenance planning table.
2.2, in accordance with the "Maintenance Record Sheet" regularly on the elevator to carry out the corresponding projects and cycles of maintenance work.
2.3, seriously complete the elevator "maintenance record sheet" records, archiving work.
2.4, on the maintenance of the problems found in a timely manner to deal with or inform the person in charge of the elevator.
2.5, such as emergency repair or other special circumstances delay maintenance work, should promptly inform the inspector.
2.6, cooperate with the inspector to check the maintenance records.
3, elevator tools and accessories management.
3.1, the maintenance tools should be properly stored.
3.2, the elevator accessories to make a good record of access, timely return of damaged accessories into the warehouse. (Elevator parts access to the record sheet)
3.3, the project shortage of accessories and tools to do a good job of filling out the procurement plan, follow up and storage work.
3.4, with the inspector to do a good job of parts and tools of the statistical verification work.
3.5, proper storage of elevator floor keys, machine room keys and related power cabinet keys, and make a system of collocation. (Key Collocation Registration Form)
4, the establishment of equipment ledger, the technical information filed.
5, elevator maintenance personnel must be serious and responsible, and can actively communicate with relevant departments to effectively solve elevator-related problems.
6, obey the superior leadership of the work arrangements, conscientiously do a good job of temporary arrangements. Always maintain a high degree of responsibility for the safe operation of the equipment and the safety of passengers using the elevator.
7, the regional responsible person for the daily operation of the elevator inspection, records (2 times / month). (Daily operation of the elevator record sheet)
8, the regional responsible person for the operation of the elevator under the jurisdiction of the region for customer visits (1 time / quarter). (Customer return visit record sheet)
Job responsibilities Part 15First, responsible for the company's yard, office buildings in the winter heating work;
Second, responsible for the operation of the boiler, pipeline, inspection, maintenance work;
Third, responsible for the coal transported into the and slag out of the furnace, cleanup work;
Fourth, responsible for the boiler room and the environment around the pile of coal to clean up the sanitation work;
V. Responsible for boiler room water, electricity, gas safety inspection, troubleshooting and defense work;
VI. Responsible for boiler feed water, downstream pipeline maintenance, overhaul work;
VII. Do a good job of shift handover records;
VIII. Found that hidden dangers can not be dealt with, we must report to the competent leadership in a timely manner to avoid accidents of persons and property;
IX, Violation of operating procedures or failure to comply with the job responsibility system, all the consequences of the responsible person is fully responsible.
Job Responsibilities Part 16
Responsibilities ：
1, responsible for the completion of the corresponding report processing, basic data processing, to assist in the development of the subsequent workflow;
2, is responsible for the completion of basic optimization with the optimizer to complete the basic needs of the processing;
3, effective understanding of the customer's needs And timely response, on time and quality completion;
4, clear internal workflow, standards and strict implementation;
5, daily monitoring of all placement channels advertising, dynamic optimization;
6, the use of search engine systems and related tools for the management and optimization of the work;
7, can be independently undertake small daily service work.
Requirements ：
1, 0-2 years SEM / information flow / advertising operations related work experience;
2, college degree or above, advertising, statistics, computer, marketing related majors are preferred;
3, proficient in the use of Excel
4, good communication skills and learning ability, strong sense of responsibility.
Responsibilities
1, the agent contact, enthusiastic explanation of the agent's various problems, to understand the agent's situation, the introduction of the company's basic situation, the operation of the process, etc.;
2, according to the company's investment plan, to assist the investment manager to negotiate with the customer communication to enhance customer satisfaction;
< p> 3, to assist in collecting and organizing agent information;4, to assist the investment manager to deal with agents online operations, offline business work to promote.
Job Requirements
1, college degree or above;
2, good writing skills and written expression ability, according to the department's strategic planning to make investment program;
3, clear thinking, good communication and coordination skills, strong ability to resist pressure, strong sense of responsibility, rich sense of service and Team spirit;
4, familiar with the Internet investment project is preferred.
Description of Duties :
1, accept customer inquiries, record the content of customer inquiries, in accordance with the appropriate procedures to give customer feedback.
2, can find the customer's needs and opinions in a timely manner, and record organization and reporting.
3, to provide customers with complete and accurate program and information, to solve customer problems, to provide high-quality service.
4, good work execution, strictly according to the norms and processes for work or related operations.
5, return visits and maintenance of customers.
Requirements:
Men and women are not limited to, over 24 years old, healthy.
Responsibilities ：
1, responsible for the designated project customer service work, to solve all kinds of problems raised by the customer as well as complaints, etc.;
2, the designated user outbound business;
3, the old customer return visits to the maintenance and the expansion of the business of the new users;
Requirements ：
1, high school and above, professional not limited to, experience not limited to;
2, with a certain degree of knowledge of computer office applications, typing speed of more than 40 words / minute;
3, fluent Mandarin standard, and has good communication skills;
4, patient, careful, able to accept repetitive work, with the ability to work in the field of business, and the ability to work in the field of business.
Working hours:
1, 9:00-18:00 (8 hours), administrative shifts, no night shifts, no shift;
2, single and double rounds of rest, 6 days off per month, the normal scheduling of holidays.
Job Responsibilities Part 20
Job Responsibilities:
1, the drafting, review and management of the company's contracts;
2, is responsible for drafting and revising the company's standardized management system;
3, to participate in the negotiation of the company's important contracts, and put forward the measures for the prevention of legal risks and legal advice;
4 Provide legal support and opinions for the company's operation and management decisions;
5. Investigate major internal complaints and organize the relevant departments to solve them properly;
6. Participate in the legal affairs related to the company's capital operation and foreign equity investment
7. Collect and sort out the laws, regulations, departmental rules and normative documents related to the prevention of risks and the operation of the company, and be responsible for circulating and analyzing them.
8, responsible for dealing with the company's litigation, arbitration, labor disputes;
9, dealing with other matters arranged by the supervisor.
Requirements :
1, law and other related majors, with legal professional qualification certificate is preferred;
2, listed companies 3 years and more legal work experience.
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