I. Overview of Platform Functions
The online service hall of Zhejiang Medical Insurance Company provides rich online service functions, including medical insurance policy interpretation, business handling guide, online business handling, medical insurance account inquiry and so on. The public can inquire and handle medical insurance business anytime and anywhere through computers or mobile phones, which greatly improves efficiency.
Second, the online business process
In the online service hall of Zhejiang Medical Insurance Company, users can complete the online medical insurance business step by step according to the platform prompts. For example, users can choose the type of business they need to handle, fill in relevant information, upload necessary supporting documents, and then submit an application. The platform will be audited in the background, and users can query the progress and results through the platform.
Three, medical insurance account query and management
Users can also check personal medical insurance account information in the online service hall of Zhejiang Medical Insurance Company, including payment records and medical expense reimbursement. In addition, users can also manage medical insurance accounts online, such as changing passwords and binding mobile phone numbers to ensure account security.
Fourth, medical insurance consultation and interaction.
The online service hall of Zhejiang Medical Insurance Company also provides medical insurance consultation and interactive functions. Users can ask questions or suggestions to the medical insurance department through the online customer service or message system of the platform. The medical insurance department will respond to users' consultation and feedback in time, and strengthen interaction and communication with the public.
To sum up:
The online service hall of Zhejiang Medical Insurance Company provides convenient and efficient medical insurance online services for the public, including online business handling, medical insurance account inquiry management, medical insurance consultation interaction and so on. Through this platform, the public can more conveniently understand the medical insurance policy, handle medical insurance business and enjoy better medical insurance services.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 72 provides that:
Set up social insurance agencies in the overall planning area. According to the needs of the work, with the approval of the local social insurance administrative department and the organization management organ, the social insurance agency may set up branches and service outlets in this overall planning area.
People's Republic of China (PRC) social insurance law
Article 74 provides that:
The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.
Regulations of Zhejiang Province on Medical Security
Article 3 provides that:
The medical security work in this province adheres to the leadership of the party, adheres to the people's health as the center, follows the principles of covering the whole people, coordinating urban and rural areas, clarifying rights and responsibilities, ensuring moderate and sustainable security, establishing a multi-channel financing, stable and sustainable security mechanism, and improving the medical security system that is compatible with the level of economic and social development.