One, adhere to the people-oriented, democratic management, civilization of the hospital, respect for the elderly to raise the policy of running the hospital.
Second, the home to feed the five guaranteed objects, giving priority to receiving orphaned old people into the hospital to feed. Promote the opening of residential care homes to the community, absorbing social workers at their own expense. Mental patients, infectious diseases shall not be accepted into the hospital.
Third, the home for the elderly to comply with the rules and regulations of the home, establish the home as a family thought, care for public **** property, civilized and polite, solidarity and mutual help.
Four, the support object admission and discharge in accordance with the relevant requirements for admission and discharge procedures.
Fifth, the source of funding for the five guarantees in rural areas and government support, the home office economic income and social donations as a necessary supplement.
Sixth, the home should often organize residents to study the relevant guidelines, policies, and regularly convene democratic life will be strengthened to enhance the ideological education of the residents, improve the ideological awareness of the residents.
Seven, residential care homes for the elderly to implement the director is responsible for the overall work. Staff according to the need and size of the staff, all the implementation of the employment system.
VIII, the home to establish and improve the internal democratic management and service management system, clear responsibilities of each position, so that the management of institutionalized, standardized, standardized.
Nine, the home's living area and production area set up, improve the environmental greening, to maintain a beautiful and clean appearance of the home.
Ten, the home to carry out production and business activities to increase economic income and improve the lives of residents. Residents should participate in the home within the capacity of the labor.
Xi, the work of the home for the elderly to make significant achievements in the staff to give recognition, reward.
Chapter 3: Guidelines for the service of the homes for the elderly
I. Adherence to the people-oriented service concept of "all for the sake of the five guaranteed objects, all for the service of the five guaranteed objects".
Secondly, the center of the home is healthy and long life, and the basic point is to make the mind active and the body active.
Three, the residents as parents, strengthen the responsibility, careful service, hard work and dedication.
Four, adhere to the "three no", "four diligence": on the reasonable requirements of the residents do not put the blame on, on the special character of the residents do not get tired of, on the disabled residents do not discriminate against, to do the eye hard, mouth hard, hand hard, leg hard.
Five, to do "five light": speak light, close the door light, action light, walk light, rub bath light.
Six, do a good job of "five hearts": service enthusiasm, patience, observation, careful care, listening to the views of the heart.
Seven, the implementation of the "seven points": smile a little dew, sweet mouth, do a little more, a little less reason, a little bigger, a little less temper, a little more efficient.
Eight, strive for six "first": the home for the first starting point, love and dedication for the first responsibility, people-oriented for the first principle, the needs of the residents for the first signal, the interests of the residents for the first considerations, the residents satisfied with the first standard.
Chapter 4: Code of conduct for staff of homes for the elderly
I. Do not act against the will of the people and do harm to others.
Two, do not violate the rules and regulations of the institution.
Three, not to be first, adhere to the first to ask for instructions and then report.
Four, do not engage in personal specialization.
Fifth, do not unauthorized adoption of personnel to enter, leave the hospital procedures.
Sixth, do not engage in gambling and superstitious activities.
Seven, not embezzlement, misappropriation, eat more than the living expenses of the support staff.
VIII. Do not force adopters to participate in physical labor in the institution.
Nine, do not scold, difficult, abusive, discriminatory support staff.
Ten, do not engage in wastefulness.
Chapter 5: Code for Residents of Residential Care Homes for the Elderly
Actively participating in the activities of the home, consciously abiding by the law, caring for the community, and caring for the public property, the home is the home.
Second, respect for leadership, obedience to management, good solidarity, friendly, caring for each other, help each other, and strive to be civilized residents.
Three, keep and maintain the environment clean and hygienic, do not spit, do not throw debris, living supplies placed to obey the unified provisions of the home.
Four, pay attention to personal cleanliness and hygiene, pay attention to neat and tidy clothing, maintain a healthy and good state of mind.
Fifth, the care of equipment and facilities in the home, do not arbitrarily painting or posting.
Sixth, do not waste food, saving electricity, water, money.
Seven, not allowed to engage in feudal superstition and religious activities in the home, not allowed to go out begging, picking up garbage and so on.
VIII. Do not gamble, do not drink alcohol, do not swear and quarrel, civilized and polite.
Nine, go out to visit friends and relatives to fulfill the request for registration procedures, without the consent of the hospital, shall not go out privately.
Ten, actively participate in the institution's ability to labor, consciously exercise, and promote physical health.
The second part of the management system
Leave system
I. The staff of the home and the nursing staff must take leave when they go out, and they cannot leave without approval.
Two, the support staff, staff leave of absence approved by the director, the director of the leave of absence by the township (township) government in charge of the approval of the leader.
Third, the support staff approved to go out, the staff should explain the precautions, the need to use the documents, issued to the relevant documents, return to the hospital after the return of the relevant documents.
Four, leave to go out must truthfully explain the reason for leave, to what place, looking for what people, in order to have something in time to contact and find.
Fifth, staff sick leave to hold a formal hospital diagnosis, sick leave for special reasons for more than three days, need to be reported to the dean in advance for approval.
VI. All the consequences of participating in illegal activities and irregularities during the leave of absence shall be borne by me.
Seven, out of the personnel should return to the hospital in a timely manner after the cancellation of leave, due to special circumstances require an extension of the leave, the approval of the renewable leave. Unapproved leave or overdue leave shall be criticized and educated.
Attendance system
One, adhere to each working day for attendance, staff go to work, take the initiative to sign in, or as absenteeism.
II. Arriving after 15 minutes at work is regarded as late, and leaving before 15 minutes after work is regarded as early departure.
Third, to the monthly calculation unit, late and early departure once deducted 5 yuan, absenteeism one day deducted 10 yuan. Absenteeism or tardiness and early departure of serious repeated offenders, will be given to the notification of criticism, deduction of performance pay, until the termination of the labor contract.
Four, the use of appropriate forms of staff attendance assessment, the results of the assessment should be linked to the first, merit, bonuses and so on.
Security management system
I. Attach great importance to safety, put safety on the important agenda, serious planning and deployment, so that the safety work throughout the whole process of life, management.
Second, seriously organize the staff and residents to study the laws and regulations of law and order, security knowledge, enhance the staff and residents of the security consciousness, to know the law, abide by the law, good at using the law, and improve the ability to manage the home according to law. Strengthen the contact with the township police station, emergency militia detachment articulation.
Three, the establishment of a sound fire safety management system of responsibility, clear responsibility, the implementation of the person, the legal representative of the overall responsibility.
Four, according to the provisions of the emergency lighting, electrical equipment and evacuation routes, to maintain access to the safety gate and safety evacuation stairs are unobstructed.
Fifth, in accordance with national regulations configure fire fighting equipment, facilities and regular testing, usually to strengthen the custody, to ensure that intact.
VI. It is strictly prohibited to light an open fire in the dormitory, prohibit the use of charcoal stoves, and prohibit individuals from making private connections to prevent the occurrence of fire, electric shock and other potential safety hazards.
seven, the residents are not allowed to carry flammable and explosive substances, residents with cash or other valuables can be handed over to the staff on behalf of the management, but the procedures to be complete.
VIII, the strict implementation of the relevant operating standards of the canteen, and effectively do a good job of disinfection. Knives in the kitchen are kept and stored by specialized personnel, and it is strictly prohibited for residents outside the cook to enter the kitchen. Procurement and processing of rotten, spoiled food ingredients is strictly prohibited to prevent disease transmission, food poisoning.
Nine, the establishment of safe work inspection system, to carry out regular safety inspections, focusing on the prevention of fire accidents, electrocution and lightning accidents, food poisoning accidents, gas poisoning accidents, summer heat stroke accidents, frostbite accidents in winter, etc., found that the problem is rectified in a timely manner.
Financial management system
I. The funds for the five guaranteed personnel must be earmarked for special purposes and managed in special accounts, and the misappropriation of public funds is strictly prohibited, and it is strictly prohibited to lend or disguise public funds to individuals under any name and for any reason.
Two, the implementation of a pen approval system. All expenditures need to be reported to the dean for approval, the dean in the approval of financial expenditures, in strict accordance with the financial discipline, major expenditures need to be discussed collectively by the Board of Trustees and reported to the higher level for approval.
Third, in strict accordance with the financial budget centralized payment requirements procedures for reporting. All business expenditures must be signed by the person in charge, the certifying officer, the legal representative for approval, incomplete procedures will not be reimbursed.
Four, the strict implementation of the cash management system. Expenditure vouchers (in addition to invoices for old people's living expenses) must comply with national regulations, is strictly prohibited to white against cash on hand, the income of the cash should be accurately and timely deposited into the bank account, there shall be no sitting on the phenomenon.
Fifth, the fixed assets, all kinds of inventory materials, item by item, registers, books and files, regular inventory; issued to have a list, so that the evidence can be traced.
6, adhere to the financial disclosure, the implementation of the two lines of income and expenditure, regularly announced to the residents of the financial income and expenditure, strengthen financial supervision.
seven, financial personnel work changes, the accounts must be included in the transfer.
Health care system
I, the establishment of health responsibility system, the implementation of the health area of the package, the green area, public **** place, toilet health by a person responsible for the residents housing inside and outside the health of the residents of their own responsibility, can not take care of their own life of the residents housing health care staff is responsible for.
Two, personal hygiene to do "five diligent": diligent hand-washing, diligent nail clipping, diligent bathing, diligent haircutting, diligent washing clothes. Prohibit spitting, urinating and defecating, and maintain good hygiene habits.
Three, indoor garbage bagging, all sent to the designated garbage pool, not allowed to pile up.
Four, improve canteen hygiene, to prevent diseases from entering through the mouth, the canteen should be cleaned diligently, tableware should be disinfected diligently, and strictly prohibit the purchase and use of rotten, spoiled food.
V. Regular medical checkups are conducted for the residents, and health records of the residents are established. The infirmary must be equipped with common medicines.
Dietary management system
I. Weekly formulation of recipes and publicity, to achieve dietary science, nutritional therapy, meat and vegetables, coarse food to do. Ensure that the residents dietary nutrition is reasonable, food standards in place.
Second, to maintain environmental hygiene and cleanliness of the canteen kitchens, warehouses, etc., and do a good job in preventing flies, cockroaches, rats and mildew; tableware disinfected in a timely manner, raw and cooked food and knives, cases and containers are separated, and cooked food put into the refrigerator should be covered to ensure that the quality of the storage and prevention of food poisoning and contagious diseases; garbage is disposed of in a timely manner, to ensure that canteen hygiene is in line with the standards.
Third, the cafeteria staff must hold a health certificate, to develop good health habits, to do diligently bathing, changing clothes, haircutting, nail clipping, working clothes and hats neat and tidy, regular health checkups, health conditions do not meet the requirements of the person, the immediate transfer out of the cafeteria; non-cafeteria staff are not allowed to enter the cafeteria operating room.
Four, all types of food purchased by a person, all income and expenditure to the original documents shall prevail, the purchase of all types of food by the custodian acceptance stamp or signature into the accounts, shall not be purchased moldy and deteriorating food.
Fifth, where the hospital staff are not allowed to cook alone in the cafeteria, the cafeteria shall not be taken out of the goods, once found, serious treatment.
Sixth, where the residents with infectious diseases are isolated, separate meals, separate disinfection of tableware, infectious patients of tableware, are not allowed to bring into the canteen.
Seven, monthly announced the income and expenditure of food once, accept the residents to monitor.
Production and management system
I, the home should actively develop planting, breeding, processing and other production and management projects. Encouragement of residential care homes for the elderly to set up economic entities.
Second, the home should be based on the production and management projects, the establishment of planting, breeding, processing and a number of production groups, organizing staff and residents with the ability to participate in the production of labor and business activities, and outstanding performance and significant contribution to the residents to give appropriate incentives.
Third, the home should be cost accounting for production and operation. Production and operation of the income of the collective ownership of the home, timely accounting, earmarked for the purpose of regular publicity to the residents, at any time to accept the home board inspection and supervision.
Four, the home production and management income is mainly used in the following areas: supplementing the residents living costs and medical expenses; reproduction of inputs; supplement the work of the home funds; follow-up construction and maintenance of the funding shortfalls; the advanced individual rewards, etc., no unit or individual shall not be misappropriated, misappropriation.
Sudden public **** event disposal system
I. Sudden public **** events in the home include natural disasters, food poisoning, fire, man-made violence. Residential care homes for the elderly to develop "residential care homes for the elderly emergency plan for the disposal of sudden public **** events", and with the township government "sudden public **** events emergency disposal plan" with the matching.
Second, after the emergence of sudden public **** events, the director of the home should be the first time to deal with the scene, and immediately reported to the township party committee and government. At the same time, the organization of forces to transfer and resettlement of residents, stabilize the mood of the residents, to prevent casualties in the transfer process, to ensure the safety of the residents' lives.
Three, isolation, preservation of suspected problem food, suspected cases, with the relevant departments to investigate and collect evidence.
Four, sudden public **** events after the end of the emergency phase, the director of the home should report to the township government on the occurrence of the incident, development, disposal and other details, summarize the disposal work.
Materials procurement and issuance system
I. Strictly fulfill the procedures for the entry and exit of materials, according to the invoice vouchers, strict acceptance of the material name, specifications, quantity. If found shoddy goods or specifications, quantity, price does not match, should be refused to enter the warehouse; acceptance of qualified materials immediately for registration procedures.
Two, the material claim or issue, should be signed by the person in charge before the certificate issued by the warehouse custodian.
Three, to strengthen the warehouse security management, fire and burglary work, strictly prohibit smoke and fire into the warehouse, no one is allowed to enter.
Four, material management to do "three diligence" and "three preventive", namely: diligent organization, diligent inspection, diligent ventilation; prevent mold, prevent oversupply, prevent specification mixing.
Fifth, to achieve savings, repair and waste.
The third work duties
Duties of the director of the home
One, preside over the overall work of the home, conscientiously carry out the implementation of the "Rural Five Guarantees of Subsistence Regulations" and other regulations, the full implementation of the Five Guarantees of Subsistence Policy.
Second, love the cause of the home for the elderly, set up a home for the home thought, and strive to build the home into a clean environment, standardized management, quality service window of spiritual civilization.
Three, the development of the long-term planning and annual work plan, item by item to implement; regularly to the township government or the leaders in charge and the higher business sector to report on the work.
Four, adhere to democratic management, regularly convene working meetings and democratic life, and actively organize the residents to participate in internal affairs, production, health, meals and other aspects of management.
Fifth, to strengthen their own learning, and constantly improve the level of management and business capacity; regular organization of staff and residents to seriously study the policies and regulations of the party and the state, current affairs and politics, and to educate them to love the party, patriotism and socialism, obedience to the management, and abide by the law.
Sixth, the implementation of the rules and regulations of the home; unity of the staff, mobilize the enthusiasm of the staff; diligence and honesty, a good example, checking and supervising the staff to be loyal to their duties, to do their best.
Seven, active and steady development of the home's economy, and constantly enhance the economic strength of the home, and strive to improve the home's facilities, improve the quality of life of the residents.
VIII. Organize diversified cultural and sports activities for the residents to enrich their spiritual life.
9, strict financial approval system, strengthen financial management and use.
Ten, grasp the home security, safety and security, unexpected public **** event prevention work, strengthen the coordination with the upper and lower levels and relevant departments and units, the development of relevant emergency plans. In-depth understanding of the situation in the residents, timely detection and treatment of problems, to prevent errors and accidents.
Eleven, the organization of the staff assessment and evaluation of the assessment of the residents, and actively carry out activities to create excellence.
Accounting duties
I, in accordance with the relevant provisions of the State and the system of the hospital, carefully prepare the annual income and expenditure plan, timely annual accounts, as a good director of staff.
Second, seriously do a good job of accounting matters, according to the unified accounting accounts. Finance to do day-to-day closure, timely preparation of vouchers, so that the subjects are accurate, the figures are true, complete vouchers.
Three, timely clearance of debts and liabilities, and supervise the implementation of the relevant personnel, responsible for the management of fixed asset registration.
Four, do a good job of financial records and confidentiality, play the role of financial supervision and protection.
Fifth, timely and accurate preparation and reporting of various financial statistical reports, proper custody of accounting vouchers, books and other archival materials, and do a good job of social donations, cash accounts.
Responsibilities of the cashier of the home
I, in accordance with the provisions and systems responsible for handling the hospital cash receipts and payments and bank clearing business.
Second, the strict implementation of the financial management system, shall not exceed the provisions of the inventory of cash, shall not issue blank, blank checks. Where the reimbursement vouchers must be handled, acceptance, audit and leadership signatures to pay, otherwise you can refuse to pay.
Three, according to the provisions of the registration of cash, bank journals, to do day-to-day. Timely reconciliation of bank accounts, single, on the outstanding amount of timely inquiries.
Four, cash and all kinds of securities to ensure the safety and integrity of no damage, such as shortages to be responsible for compensation.
Responsibilities of nursing staff in residential care homes
One, love of work, wholeheartedly for the residents of the service, follow the instructions, follow the division of labor, to do a kind attitude, patience and meticulous, enthusiastic and thoughtful, as residents of the family.
Second, is responsible for the cleanliness and hygiene of the residents' rooms, so that the windows are bright and clean, the air is fresh, the clothes are arranged in an orderly manner, the bedding is folded neatly, the sundries are placed in an orderly manner, there are no flies, no mosquitoes, no odors, no mess, the ground and the walls are neat and clean.
Three, to assist the residents to do a good job of personal hygiene, regular life can not take care of their own residents to remove, wash, sunshine clothing and quilts, supervise and help the residents to take a bath, hairdressing, combing, nail clipping, and to develop a good habit of living.
Fourth, for bedridden, mobility, dietary difficulties in the residents, to meals to the bed, feeding, food, wash face, feet, dealing with defecation, do not mind the dirty afraid of tired.
Fifth, to assist the leadership of the home in a timely manner to mediate conflicts and disputes among the residents, to guide the residents to unity and love, help each other, set up a home as a home thought, to do the residents of the heart.
Sixth, pay attention to observe and remove the security risks around the nursing staff, to prevent accidents.
Responsibilities of the home cook
a, enthusiastic service for the residents, skilled in cooking technology, do a good job of the normal supply of tea and rice, based on the recipe, a reasonable allocation of meals, to ensure that the supply on time.
Second, weekly recipes are published on the wall, diversified main and side food; humbly accept the supervision of the dietary management committee, listen to the views of the nursing staff, proper arrangements to take care of the sick, as far as possible in line with the nutritional requirements of the elderly meals.
Three, good personal hygiene, wearing work clothes, hats to work; regular body checks, found to be suffering from infectious diseases, should be promptly treated and reported to the leadership of the hospital, temporarily leave their workplaces.
Four, strict implementation of food hygiene and food safety regulations, do a good job in the dining room, the kitchen inside and outside the hygiene work, tableware disinfection on a regular basis, neatly arranged, to keep the indoor and outdoor environment neat and clean, to prevent the occurrence of food poisoning accidents.
V. Responsible for the management of the food warehouse, kitchen, communal tableware, kitchen utensils, close the doors and windows of the cafeteria at all times, to stop unrelated personnel from entering the kitchen, to prevent accidents.
Sixth, thrifty and frugal, careful budgeting, saving electricity, coal, water, planning food, food.