Medical personnel to perform their duties are protected by law. Any organization or individual shall not threaten or endanger the personal safety of medical personnel, shall not violate the dignity of medical personnel. Article V municipal and district people's governments shall strengthen the management of hospital safety and order in the administrative region of the leadership of the hospital safety and order to provide security, guidance, supervision of health and public security organs and other departments to perform their duties in accordance with the law, improve and perfect the information notification of complaints and reports related to medical, medical dispute mediation and medical and police linkage mechanism, and co-ordinate to solve the relevant problems in the management of hospital safety and order. Article 6 The health department shall perform the following duties:
(1) improve medical and health service measures, improve the quality of medical services, guidance and supervision of hospitals to prevent and properly deal with medical disputes;
(2) formulate specifications for the management of safety and order in hospitals, establish and improve the evaluation and assessment mechanism for the management of safety and order in hospitals, and carry out inspections of hospitals for the management of safety and order;
(3) guide, supervise hospitals to develop safety and security, risk management system and emergency response plan, carry out safety education and training and emergency response drills;
(4) in conjunction with the relevant departments to deal with complaints and reports related to medicine, organization, guidance to the hospitals to deal with major security incidents related to medicine, timely release of information. Article 7 The public security organs shall perform the following duties:
(a) guide hospitals to develop internal security system, supervise the hospitals to implement security measures;
(b) check, guide the hospitals human, physical and technical defense construction and security checks;
(c) organize and carry out daily patrols of hospitals and prevention and control of criminal acts related to medicine in a timely manner to the police, rapid disposal, punishment in accordance with the law. (c) Organize and carry out daily patrol and control of hospitals, and timely dispatch of police, rapid treatment and punishment of criminal acts related to medicine according to law.
The municipal public security organs in conjunction with the municipal health department to develop and publish a list of prohibited and restricted items in hospitals. Article VIII of the hospital organizers shall perform the following duties:
(1) to strengthen the hospital security facilities construction investment, to provide the necessary protection for the management of hospital safety and order, supervision and inspection of hospitals to implement safety management measures to eliminate and reduce the hospital safety and order of the hidden dangers;
(2) supervise the hospital to carry out safety education and training to improve emergency response and risk prevention capabilities;
(3) to assist the relevant departments to implement the safety management measures, to eliminate and reduce the hospital safety and order of the hidden dangers. p>(C) to assist the relevant departments to deal with major medical security incidents. Article 9 The hospital shall perform the following duties:
(1) to implement the real name and non-emergency appointment booking, improve the diagnosis and treatment environment, enhance the experience of consultation, and improve the quality of medical services;
(2) to establish and improve the hospital safety management system, improve the medical security incident grading and disposal mechanism and plan, and organize and carry out emergency response drills;
(3) to establish a medical staff (C) the establishment of medical personnel safety prevention system, strengthen the education, training and management of medical personnel, improve the professional ethics of medical personnel, business quality, medical service level, enhance the medical personnel's own awareness and ability to prevent safety;
(D) the establishment of medical dispute risk assessment system, regular mapping and analysis of medical disputes, prevention, reduction and proper resolution of medical disputes;
(E) clear Specialized agencies for public security and protection, organize and carry out daily maintenance of security and order;
(6) in the event of medical security incidents, immediately start the emergency plan, and quickly carry out emergency response. Article 10 city, district health departments and public security organs, hospitals and local public security police stations should establish a joint meeting system, consulting information, analyze the security situation in hospitals, to carry out investigation and mediation of disputes, risk assessment and early warning, collaborative handling of security incidents involving doctors. Article 11 The health department in conjunction with the public security organs and other units to establish the city's hospital safety and security information platform, *** enjoy *** use of medical dispute information, high-risk clinic personnel information, medical 110 police and medical cases involving criminal perpetrator data and other information. Article XII of the public security organs shall be likely to cause public security or criminal cases of medical disputes and other security risks related to medical intervention in advance, to carry out prevention and disposal, the parties involved in the legal system, warning of the consequences of the behavior. Article XIII of the public security organs should be in accordance with the provisions of the hospital above the second level to set up a police office, equipped with the necessary police force; police office and hospital security department joint office. Hospitals should provide the necessary working conditions for the police department.
Police police should strengthen the daily security work of the hospital inspection, guidance, urging the hospital to do a good job of security system construction, patrol, prevention and control, disposal work.
The hospital did not set up a police station, the local public security police station and hospital security departments should establish a daily working mechanism to implement the safety and security responsibilities. Article XIV hospitals should establish and improve the complaint reception system, standardize the complaint handling procedures, do a good job of publicity and guidance to guide the complainant through negotiation, mediation, litigation and other lawful ways to resolve disputes.
In the event of a medical dispute, the hospital doctor-patient relationship mediation department should be immediately dispatched to communicate with the patient or his next of kin, and actively resolve the dispute; may lead to public security or criminal cases, the head of the hospital should be timely intervention.