How pet hospitals in accordance with industry-related laws and regulations. Facing the pet diagnosis and treatment market. Service customers. Scientific and reasonable optimization and use of internal resources. Get the maximum investment benefits. This is the key to scientific management of pet diagnosis and treatment units in accordance with the law. So what is the content of the pet hospital management? In a nutshell, it refers to the pet hospital in the management of diagnosis and treatment service activities and operational efficiency of the work procedures followed.
Pet hospitals to obtain legal business status should be widely publicized. So that the local residents of pet breeders in time to learn in what location opened XX pet hospital. Understand the pet hospital's diagnosis and treatment services around, specialties, professional and technical personnel, equipment status. Business hours, service programs and other related information. The naming of the pet hospital should reflect the vision of common, easy to understand, in line with local customs. Its media advertising and publicity planning should follow the principle of creative novelty, content integrity. In short, the creation of a new pet hospital not only need to do a wide range of publicity at the same time also have the enterprise name trademark property rights protection awareness.
The establishment of sound pet hospital management rules and regulations is not only the pet hospital to carry out the normal diagnosis and treatment of the basis of service work. It is also a guarantee for the realization of the long-term development plan of the enterprise. Rules and regulations are effective measures to create benefits of enterprise humanized management. It is also the basis for measuring the performance of the staff's rewards and punishments. Enterprise employees must comply with and implement. In addition, sound management rules and regulations also help to establish a standardized management of the enterprise image in the minds of pet owners. The content of the rules and regulations generally include: business premises staff service commitment system; staff attendance leave system; staff rewards and penalties system: the relevant certificates, licenses, fees, physician qualification announcement system deer medical waste disposal system deer professionals technical exchange and training system staff welfare system, serious illness guardianship system, reasonable suggestion incentive system deer service consulting the first system of staff work procedures and so on. These rules and regulations should be in the registration, consultation room, operating room, laboratory, treatment room, sterilization room. Pharmacy X-ray room and other related departments posted in a conspicuous position. Pet hospital management rules and regulations should not be pretense to do superficial articles. It should really be implemented in each specific work.
Pet diagnosis and treatment services is a new industry, not only has a strong technical expertise. Wide range of social services, the service object of cultural quality level difference, the industry started late and fast development characteristics. More importantly, its service object that pets do not have the slightest language expression ability. How to make the pet customer satisfaction which gives the pet diagnosis and treatment service practitioners put forward a new topic. Therefore, practicing veterinarians should not only have a certain degree of professional veterinary basic knowledge, but also should have a certain degree of clinical experience, only then can better use of modern equipment. Diagnose and treat diseases, shorten the course of treatment. Reduce the cost, so as to win the praise of customers. The hospital should develop a daily management standard for practicing veterinarians. Including the filling of medical records. Labs, prescriptions, appropriate treatment, scientific nursing advice, medical records filing, smile service and language civilization. With a reasonable work specification. Practitioners will know what to do. What degree should be done.