Online buy clothes quality problem return how to count

Online purchase of clothing quality problem compensation standards are as follows:

1, online purchase of clothing quality problem compensation standards, including personal and property damages;

2, including property damages, including restoration of damaged property to its original state, the damage to the property for the discounted compensation, as well as laws and regulations provide for other compensation.

The victim to the producer, the seller of damages to the limitation period is two years, from the parties know or should know that their rights and interests are harmed is calculated from time to time, more than two years of limitation, the people's court shall not be accepted. According to the relevant provisions of the law, due to product defects caused by personal, other people's property damage, the victim can claim compensation from the producer of the product, but also from the seller of the product to claim compensation.

First, according to the "Product Quality Law", the seller of the product sold with general quality problems, that should bear responsibility for product quality, the seller shall be responsible for the repair, replacement, return; to the purchase of the product caused by the loss of consumers, the seller shall compensate for the loss.

1, repair. Although there are quality problems, but after repair can meet the quality standards, consumers can ask the seller to repair;

2, replacement. Product quality problems, but through the repair still can not meet the quality standards, you can ask for replacement;

3, return. If there is a serious product quality problems, difficult to repair, or due to the repair, replacement time delay, consumers no longer need the product, the right to request the return of the product;

4, compensation for damages. Products due to substandard quality leading to serious damage or loss, can not be repaired, replaced or returned to the consumer losses caused by the loss, you can ask for compensation for losses.

Second, online shopping to pay attention to the problem:

1, online shopping or accept the risk of service, before payment should be careful to choose the object of the transaction.

2, to carefully read the rules of the transaction, in particular, attention should be paid to product quality, delivery, cost burden, return and exchange procedures, exemption clauses, dispute resolution and other aspects of the content.

3, if the use of credit card payments, it is best to establish a dedicated account, the card should not store too much cash, minimize or eliminate the use of public **** equipment such as Internet cafes, in order to prevent the leakage of user information.

4, should pay attention to save the relevant electronic transaction documents, including the merchant to send by e-mail confirmation, user names and passwords.

5, when the merchant delivery, should pay attention to check whether the goods and the ordered goods, and ask for shopping invoices or receipts, so that the purchased goods and advertising inconsistent with the request for the return.

Third, the rights and interests of online shopping clothes protection as follows:

1, the provisions of the network transaction service providers to ensure the security of the transaction obligations;

2, the provisions of the network operators to protect consumer privacy obligations;

3, the regulation of network consumer format contract;

4, the network consumer rights and interests of the contract jurisdiction protection;

5, drawing on foreign legislation, to establish a network of consumers' right to renege.

6.

The Chinese People's **** and State Product Quality Law

Article 26 The producer shall be responsible for the quality of the products it produces.

The quality of products should meet the following requirements:

(a) there is no unreasonable risk of endangering the safety of persons and property, there is to protect human health and personal and property safety of national standards, industry standards, should be in line with the standard;

(b) with the use of the product should have the performance, however, the existence of the product performance of the flaws in the description of the exception;

(c) In line with the product or its packaging to indicate the use of product standards, in line with the product description, physical samples and other ways to indicate the quality of the situation.

Article 44 Because of product defects caused personal injury to the victim, the aggressor shall compensate for medical expenses, treatment during the care costs, due to lost income and other costs; resulting in disability, but also shall pay for the disabled life of self-help costs, living allowances, disability compensation, as well as their dependents by the necessary living expenses, etc.; resulting in the death of the victim and shall pay the funeral expenses, death compensation, as well as by the deceased's preexisting support. Funeral expenses, death compensation, and by the deceased's pre-birth dependents of the necessary living expenses.

Defective products caused by the victim's property losses, the aggressor shall restore the original state or discount compensation. If the victim suffered other significant losses, the infringer shall compensate for the losses.