Foreign trade salesman personal work summary selection

With the approach of the New Year's bell, we say goodbye to the year 20_, ushered in with enthusiasm full of expectations of the year 20_. At the end of the year, now to the company's nine-month period of time to do the work reported as follows:

First, the completion of the 100P cylinder, 100P rainbow, 60P *** 91 containers exported to the U.S., 14 pallets of 100P rainbow exported to Japan, 10 pallets of 60P and 100 rainbow to Taiwan, and 2,400 sets of cylinder and 600 sets of 60P (REPLACEMENT), the company has been working to improve the quality of the products, and the company has been able to provide the best service. REPLACEMENT) to USA.

Mainly responsible for

1, after the signing of the contract, urge the customer to open a letter of credit, and with the receipt of the audit, there are problems and notify the timely revision.

2, according to the formulation of the shipment plan and related requirements and the cargo loan to contact the chartering booking.

3, and customers to confirm the relevant shipping information, organize the documents, for wood pallet fumigation. And prepare the fumigation certificate.

4, coordinate with the production department, according to the customer's different packaging requirements, arrange the trailer shipment.

5, accounting for the relevant export data, production documents, commissioned for export customs clearance.

6, according to the requirements of the letter of credit, production and preparation of the corresponding export documents, go to the bank for the negotiation of the bill of lading, and sometimes do the charge.

7, registration of relevant export information, and according to customer requirements, weekly to bring packing pictures, box seal number, ship's name voyage and other information.

8, the information will be organized and filed, and at any time with the bank to check each payment to get the account status. And bring the monthly export information to the finance.

This work is tedious and high repetition rate (since July, almost weekly repetition), accounting for nearly 80% of the energy.

During this period, because of the short working time, the experience is not enough, but also made a lot of mistakes:

1, the trailer ordered late, causing colleagues and workers to work overtime to load containers.

2, with the workshop and other departments to cooperate, coordination is not good enough. There was a mistake in the way of wrapping the film when playing the pieces, and the checking work was not done well.

3, the workshop overtime is not timely, often named by uncle.

Through this period of time, so that my personal patience, the degree of care and reasonable arrangement of work has been exercised, and learned to find the organization in the midst of the busy, difficult to find expectations.

Second, the daily mail contact with customers.

Mainly responsible for contacting the Korean BESTSELECTION

company about the details of the export of goods to the United States, generally through e-mail back and forth to confirm. Including three kinds of goods packaging, settlement, shipment period, product quality, wood pallet dryness and humidity, Frankfurt booth, new samples and related product changes and other information, most of which is to assist Mr. Wang to complete.

During this period, there was a mistake due to little business experience: in the case of emergency, misunderstanding the meaning of the Korean situation, and the U.S. customers to contact directly. As a result, it caused misunderstanding to the customer and trouble to Mr. Wang.

Through this work, my original lack of English writing and speaking has been greatly improved, and learned a lot of communication skills with customers and business knowledge. But from a successful international trade salesman standards are still far from the future work, will certainly pay more attention to improve.

Third, the development of new products for customers to prepare samples.

The results of negotiations between Mr. Wang and customers (sometimes listening and recording) and product requirements, changes and other information conveyed to the purchasing and production departments, and is responsible for monitoring and reporting to the leadership at any time the progress of work. Prepare samples and send them to USA or Korea according to the negotiation between both parties and customer's requirements. According to different requirements, bring pictures and quotations for customers, and confirm them repeatedly by e-mail. Assist sales in organizing inventory samples and quotes for B. S.; prepare new samples for B. S. to bring back from Japan; prepare samples for MORRIS for the U.S. trade show and quotes; and so on.

Through the contact of this business, I have a better understanding of the company's products, but the distance is still far. This is a major flaw for the salesman, expect the company to have a moment to organize regular learning and training for new employees to facilitate the work up more smoothly.

Fourth, with the South Korean HANKOOKSHARP order remote control lead core

urge GOODFELA production and shipment as soon as possible; order EMICRO's fine space, and with the receipt of the goods, for the emergence of quality problems in the mail contact. As the task of exporting goods to the United States aggravated, after all transferred to Bi responsible for.

V. Handle the daily work, obey the company's leadership arrangements.

Contact Frankfurt booth decoration and invitations for the processing; for the leadership for the relocation of the license to prepare information; with the fleet, fumigation, cargo loan, customs brokerage, courier, etc. to get well associated with the regular settlement of costs; to comply with the leadership of the daily arrangements for the work; to assist the Ministry of Administration in the development of departmental responsibilities; to contact the photocopier repair, computer maintenance and so on the day-to-day work.

Overall, for the leadership of the various tasks have been relatively smooth and well completed.

Looking forward to 20_ years, I will be more excited, serious and responsible to treat every business, but also strive to win the opportunity to seek more customers, to fight for more orders, and improve the import and export sector of the work. I am confident that I will accomplish new tasks and meet new challenges.

Foreign trade salesman personal work summary selected 2

Work has been two months, gradually by the novelty of the foreign trade industry into the trivial details. Just into the company, I was a little apprehensive, on the one hand, from the description of other foreign trade salesman: endurance, pressure, but also to test the reaction force. On the other hand, from the unfamiliarity of the industry, although in the school systematically learned, but that can only be used as a reference for the actual combat. I know the challenge has begun.

Luckily, I had a good start to my career. The company arranged for the sales manager to guide me, and with the help of Axia, I started by familiarizing myself with the classification, model, and performance of the product. Then step by step to understand the whole process of ordering, production and delivery. I have to say that I took a shortcut, the company arranged for me to talk to the old customers first, and at the same time, I strongly hope that I can have my own independent customers.

Communication, trust, collaboration is the most heard in these two months, I think only the real operation to really understand the meaning and importance of the sales department as the internal and external connection point, communication is particularly important. External: to understand the ideas of the guests, try to meet the needs of the guests. Internal: to be with the various departments of the articulation of the compact, which a part of the error may lose the trust of the guests, and ultimately affect the operation of the company.

I still have a lot of problems with customers, I give examples:

eke: this is the first single I took over, but also the first to do the letter of credit single. The letter of credit is the safest but also the most tricky payment method in foreign trade. Compared with other payment methods, the letter of credit has more steps to examine the single, and the slightest inattention will increase the extra cost. Take the invoice plus sign, thought the single review is not careful, did not have time to communicate with the guests, the invoice plus sign reduces the profit of this single.

eke is a June 19th shipment, and the original L/C delivery date is June 9th, after negotiating with the customer, the customer agreed to extend the L/C to July 9th. The most complicated ones are the certificate of origin and bill of lading. Since I didn't send the expiration date of the L/C to the shipping company, the process was slow and the certificate of origin and bill of lading were not ready a few days before the expiration date. The financial side of the remittance of U.S. dollars to the shipping company, usually only one working day to arrive at the account, but wasted 4.5 days to arrive at the account. 18th got to mention the expiration date of the letter of credit and the delivery date, and the date of delivery has not been changed. After the single and certificate of origin, immediately rushed to the bank to submit the documents. In the afternoon, the bank staff called, said the guests change the single only changed the delivery date and validity, but the delivery date did not change. Due to the lack of careful communication with the customer, there was one more inconsistency. I gained a lot from doing this order, which made me realize the importance of communication and time. Even if it is troublesome, with good communication, there is room for discussion and solution to any problem. There is also careful, every sentence and every letter should be studied and scrutinized, a little inattention will increase the extra cost. Two months down the line, and the customer talked to a lot of phone, at first very uncomfortable with the accent of some customers, and on the other hand, and the customer negotiation skills are not enough. Take nok for example, the goods have been produced. We need to call the customer to make payment. The customer promised to remit the money tomorrow. Later, I realized that my patience was not enough, and this happened 3 times in a row, and no payment has been made for the shipment so far. Two months of work, due to the work ability and experience is not enough, do things always seem a little fearful, do not dare to have a breakthrough in the work. In the future work, through learning, gradually improve their own ability and business level. Brain to be flexible, can not stand still to meet the status quo, to meet the development direction of the company, to cultivate their own ability to innovate. Better handle and guests. Colleagues of the relationship for the development of business and old customers to lay the foundation for stability.

Finally, I would like to summarize the two months of work, one in order to sort out the thoughts of the past to know the new, and the second is to look ahead to better improve themselves.

1, strive to learn, so that their ability and quality to keep pace with the development of the company. In the future work, I should seize the focus, learn from colleagues around me, take the long make up for their shortcomings, enrich themselves. But also to cultivate their habit of thinking, when in trouble, to think twice, than the guests first thought, in order to give the guests the best service.

2, rigorous and meticulous, the big picture to be strong. Work, guests and the interests of the company will sometimes inevitably have some conflict, at this time to have a good view of the big picture, if their ability is limited, to ask their supervisors to deal with the differences.

3, to develop a good concept of time, the company's leadership has taught me many times, time is the lifeline, customers can not wait, orders can not wait. To deal with all company-related matters in a timely manner, never allowed to be stuck in the last pass, to ask for early return,

to leave a good impression on the guests. This brief summary there are many incomplete places, in the future work I have to go back from time to time to summarize, a person has shortcomings is not terrible, the terrible thing is not put forward to be resolved. I also believe that under the leadership and the help of colleagues, I can more perfect themselves, through their own efforts and hard work, and the company together. Here, I would like to especially thank the company's leadership and colleagues in the work and life of my support and concern, which is the biggest affirmation of my work and encouragement, I sincerely thank you!

Foreign trade salesman personal work summary selection 3

Time flies, unknowingly come to the company has been half a year, it is almost time for the New Year. I remember when I first came, due to the lack of experience, is that excited and worried. Initially, I came here with the attitude of learning and exercising. Half a year down the line, I feel that I have learned a lot and made a lot of progress, and have a brand new experience in life and work. Although there is no big contribution, but it is also considered to have experienced a period of extraordinary test. Here, of course, first of all, I am very grateful to the company to give me this opportunity, so that I continue to learn in the work, continue to make progress, and slowly improve their own quality, but also very grateful to everyone in this period of time to help me.

Out of school, into the social work, found that everything is more formalized than in school, every day to be on time to and from work, every day to sit on the computer all day, now the salesman can not be separated from the computer, a little bit of discomfort at first, but slowly the state of the adjustment over. First of all, first summarize my work in the past six months. These six months I mainly do the following things, the most important of course, is still responsible for network publishing this piece. I remember when I first came to do not know how to publish, after this period of time, slowly have a new experience, know how to enhance the exposure of their own company's products. Of course, we will also update our company's product information in a timely manner every day, and from time to time to release some new products to the site to enrich our product information. Half a year down the line, although there is no substantial customers, but also in some free websites to receive some inquiries, visible effort is not in vain. Therefore, we will continue to work hard to maintain these B2B sites. Second is the understanding of the product. I remember that when I first came to the production workshop will often go down to understand the equipment, the supervisor also in order to let us as soon as possible to have a general understanding of the product, let us weekly understanding of a piece of equipment, and communicate with each other. Now I have a more comprehensive understanding of the company's main products. Of course we know that this is not enough, I must try to understand more products in the future, especially from other manufacturers. Besides, I usually deal with some inquiries. My supervisor will assign some inquiries received from Alibaba website to me. Of course, I will handle them in time, and reply to the letters in time, but most of them will not be answered, probably most of you have experienced the same thing. Many of the letters sent out are not answered, even if some of the quoted price, but the possibility of finalizing the deal is also very slim. Even so, it is necessary to make a timely response to each inquiry to leave a good impression on the customer. It is said that a salesman should have patience and perseverance, which is probably reflected here. Half a year down, although not yet received a single, but in general, foreign (domestic) trade process has a certain understanding. Customer inquiries - offer - get an order, sign a contract - the company's internal order feeding - production department Production equipment - delivery - commissioning - after-sales service, each link is crucial.

Of course, half a year down there are also worrying that the company's overall system is relatively chaotic. I basically understand the company's workflow, but also understand the direction of the company's development, which allows me to understand the work is not a person's business, the power of unity is great. The most important departments of the company are the sales department and the production department. The collaboration of these two departments is very important, if these two departments are disconnected, nothing can be done. We know that only when the sales department receives orders, the production department will have work to do. And at the same time only the production department on time delivery of equipment, it is possible to bring the next cooperation. In fact, as a company, the first business is talent, followed by integrity, and then the product. The time I came to HOTEL is not too long, not too short. But in these six months, or happened a lot of things, downstairs clampers changed a batch and a batch, including warehouse management, technicians have changed, frequent staff turnover, may be employees are lacking a sense of belonging. And take the new product shoe cover machine, since the product on the twists and turns, such as can not be delivered on time, the customer came many times but can not see the normal operation of the equipment. It is said that the transaction is not the end of the sales work, but the beginning of the next sales campaign. But our current situation is to take a single lost a customer. In the end, the reason lies in the integrity, we know that integrity is the company's business philosophy, rather than operating the product, it is better to say that the business integrity, each company is relying on integrity to maintain their existing customer base and expand their influence. There is also the quality of the product is also crucial. Out of the equipment only has a high quality, customers will trust us, so in the future in the product quality must be good.

In the company's time I am also particularly grateful to all of you to my care and help, of course, we have to especially thank the director. I remember when I first came here is really a lot of things do not understand. It is said that newcomers need to be brought, I may be considered a lucky one, because there are experienced supervisors with. I remember that at first I didn't know anything, I didn't know how to send and receive faxes, I didn't know how to publish information on B2B, I didn't know how to make a correct reply to some inquiry letters. This time in charge of the careful guidance really learned a lot, in addition to the usual everyone will teach me some people to do things, these are in school is not to learn. Of course, the road ahead is still long, to learn a lot, I will continue to learn from everyone.

Foreign trade salesman personal summary of selected 4

Perhaps some friends still think that Alibaba is only Taobao, Tmall, Spotify these great shopping platforms, in fact, Alibaba also has a great foreign trade business, I have this time in a foreign trade company internship on the frequent use of Alibaba's foreign trade platform.

As a staff member responsible for foreign trade business, I need to publish products in Alibaba, and then always be ready to contact me like the user to talk about the price, and finally negotiate the relevant transaction process. Due to prior to our school inside also did not teach us this aspect of knowledge, because I am the English Department, so when the company leadership asked me to internship before a period of time to do this first, my heart is still very dissatisfied.

But as time went by, I realized that as a customer service of this kind also requires certain professional qualities, such as using strong logical ability to describe the problems that need to be described in a hierarchical way to talk to customers, and patience to answer most of the questions raised by customers. So one day after deep thinking, I think the leadership this is so that I can have a basic professional quality, in communication with foreign customers, reflecting the quality of the company's employees, but also with a strong patience to better promote the two sides of the foreign trade transactions. So since then I have been working harder to do my job, I hope I can be recognized by the leadership earlier, to the Ministry I want to go to use the language to talk with foreign customers.

I thought that as long as I worked hard, it would only take a few weeks for the leadership to recognize my personal qualities, but I didn't expect that until the first internship month was almost over, the leadership told me that in order to make the payroll better, I would have to go to the department that specializes in making phone calls to foreign customers to work from the beginning of the next month. Because of the time difference problem, so basically it is a double shift form, every other day will need to work at night, although even in the ordinary life has not experienced much of such a life, but I still bite the bullet and agreed to go down. After all, a month of network customer service work has been insisted on, is not the night time ah work? This is not a big deal.

Perhaps I overestimated my own English level, usually whether it is a test or a license, due to the fact that beforehand, we have been well-prepared, and almost no one will be able to talk to you directly in English, so my license results and test scores are not bad, but I did not expect that in the process of the actual and foreign friends to talk to the process, I actually became nervous, the brain translation But what I didn't realize was that during the actual conversation with the foreigner, I became nervous and my mind translated half a beat slower than usual. So when I got home that night, I did some soul-searching and decided I couldn't take it for granted anymore.

Now, since my own vocabulary and speaking ability are at a more professional level, once I get over my nervousness and exercise a few more times, my communication with my friends abroad will no longer be an obstacle to my work. Now every night when people have already gone to sleep, we are in the company's desk through the phone way and foreign friends to talk about business, if you imagine a little bit, that kind of scene is still quite good, as if a lot of TV have appeared. In the following days of internship, I will also work harder to make my foreign trade conversation ability to improve again.

Foreign trade salesman personal work summary selection 5

The following is my summary of the work of the foreign trade salesman position in this month.

First, the market survey mapping

Due to the _ month I just transferred to the _, the market situation is not too familiar with the _ days of time on the market situation for some preliminary investigation. Investigated is __ retail stores, __ c class restaurant, __ supermarket chains, __ stores, __ agents, __ two batch dealers, __ wholesale market. _ performance: three retail stores have _ degrees of special brew, another production date is _ year x month; _ retail stores and a restaurant and a chain store have _ degrees of four-star, _ retail stores have plastic packages of excellent qu, of which three stores at the same time have two products.

The second batch of business enthusiasm is generally not too high, the wholesale market has a few samples, the two agents are more enthusiastic, through the exchange of information also enhances the confidence, reflecting the problem that there is no uniform and clear pricing system, Jiangyan tampering and price-smashing phenomenon is serious, reducing their credibility of the terminal. Competitors performance is: _ yuan price Tuopai wine, _ yuan price of the local ancient grain wine, _ yuan price of Yanghe Puqu, _ yuan price of Yanghe Youqu retail stores _ are, accounting for the mainstream of alcohol sales; c catering to the Tao Huaxiang series, Jinsheyuan series, Fuxing series for the mainstream; stores to Erguotou, Yanghe, Yinggei, Luzhou wine is the main. Do body advertising of the Yanghe, Tao Huaxiang, a hundred years to welcome driving; TV advertising of the ancient Shunhe; wall advertising of the Meilanchun, Zhijiang Daqu; store sign advertising of the ____; road sign advertising of the ____.

Second, the analysis of the current situation of the market

By visiting and absorbing the views of dealers, I analyze the _ market has not done a few points:

1, the lack of emotional maintenance of consumers, ask a few people who love to drink said that they used to drink _, and now they do not drink, and then asked why they can not say, or say that they are now drinking the Yanghe. It is not difficult to see, Yanghe to the "spirit", "culture" and overwhelming advertisements to attract consumers, _ to the "Sichuan wine" concept of survival, and _ because of the " Real estate wine", "withered old wine" to support. We used to rely on price reductions, back to the empty bottle way back to consumers, and then there was a price increase, empty bottle price reduction, so that the affinity of the buyer discount.

2, the positioning of the product generation did not keep up with the work, we _ market, _ market have carried out a large number of pre-market paving momentum work, "get the channel to get the world," through the dealers and retail stores of word of mouth and do, to achieve the coverage of the product, sales promotion, Taizhou market, although the work has also been done, but not much effort, there is no Continuity.

3, overly dependent on the dealer, the lack of supervision, guidance and necessary assistance to dealers, and dealers signed a contract if you think everything is fine, it is certainly wrong, unless the dealer is indeed the first idea, the strength of the first. Taizhou's agents lack of initiative, lack of market methods, due to the lack of cooperation of the second batch of merchants and other reasons, not to achieve a wide range of comprehensive coverage of the product.

Three take out the program to start the market

To "to do for, cover, to sell" for the start _ market ideas. To "focus on limited resources to do effective things", as the principle of starting the _ market. Utilizing the marginal effect, the _ district and _ district (port town) as a point, _ town, _ town, _ town as a line, and then drive _ town, _ town, _ town, _ town. Can also be divided into three stages, the first stage for the marketing stage, the specific performance is to attract consumers to improve coverage, this stage of the dealer should be concessions to the business staff; the second stage for the incremental stage, the specific performance is to increase promotions, increase the number of new products, this stage of the dealer should be concessions to the second batch and the retail stores, the design of the _ box, _ boxes, and so on, different groups; the third stage for the price adjustment stage, the appropriate price adjustment can increase the market Vitality, improve credibility, reduce vicious competition, while enabling dealers to obtain lucrative returns.

Four seek the views of the leadership and dealers, come up with a market program, do a good job of personal work summary report. After the leadership agreed and reached agreement with the dealer, the first phase of the Taizhou market pavement activities. This will improve the confidence of the dealers.

The above is what I did this month, and I hope to do better next month.

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