You don't need to go to the other party's insurance company, he won't talk to you, because you are not his policyholder. Looking for an insurance company is the other driver's business. There must be lost time and nursing expenses during mediation. The lost time fee is proved by the unit income. If you don't go to work, you will be compensated according to the monthly income standard of local urban residents or rural population (there are standard traffic police teams). Standard traffic police team and nursing fee. According to your mother's injury, an ankle fracture may meet the disability assessment criteria. After you leave the hospital, you should go to a judicial authentication institution for disability appraisal, and the disability appraisal fee should also be paid by the other party. After judging disability, you can also claim compensation for disability compensation (also available in standard traffic police teams) and medical continuation fees.