Reception program model 1: conference reception program
To ensure the smooth progress of the conference reception work, especially the development of the conference program is as follows:
First, the theme of the meeting:
To be determined
Second, the time of the meeting:
20___year_months_to_20___year_months_date
Third, the meeting Venue:
___ Hotel.
Fourth, the environmental layout
(a) outside the venue area layout
Hotel peripheral environment: light pole chess screen, LED screen publicity, light box screen, air floats.
(B) the main areas within the venue layout
1, airport, train station related content banners, pick-up signs and flowers.
2, staying in the hotel (hotel lobby, room, meeting room, dining restaurant) decorated with theme spray paint, water signs, signage, table signs, flower arrangements and banners. Placement
2) meeting flowers: podium flowers, corsages, table flowers
3) meeting supplies: white paper, signing pens, teacups, paper towels
4) the atmosphere of the meeting place: water sign production, background spray painting screen (_ day, _ day) a number of wireless microphone, background music, _ display
(E) post-meeting group photo: time: before the end of the meeting, tell everyone not to rush to Leave the scene, in order to go downstairs, in the designated place for a group photo.
Place: outside the Kempinski Hotel on the steps (steps instead of chairs)
You can arrange the seats for the leaders, the seats are labeled with the names of the leaders, you can be seated in the right place.
The second plate dinner
(a) dinner time: the evening of ___, 20___ (specific time to be determined)
(b) dinner location: restaurant to be determined
(c) dinner mode: around the table or buffet form
(d) dinner setup: outdoor: airborne (8) (airborne content:), hanging colorful flags, lanterns A number of large spray-painted display boards (outside the hotel and the rotunda).
Indoor: stage construction, stage background spray painting, stage decoration, cold flame installation, lighting and sound, special effects.
Table arrangement: table table flowers, table sign (dinner arrangement content introduction)
The third plate meeting reception
(a) work
1, meeting process planning;
2, compiling, printing meeting reception manual;
3, the airport, train station and other ports to provide window pick-up and drop-off service;
4
4, the reception of the pre-registration of the meeting, the distribution of goods;
6, to assist the hotel accommodation, meal services and other work;
7, to provide the deployment of vehicles during the meeting, the service work;
8, to provide the ordering of air (bus) tickets;
9, to provide professional receptionist services;
10, as needed, to provide Other official activities services;
11, to provide logistics, souvenirs and other services;
(B) organization and responsibilities
1, the General Coordination Group responsibilities:
(1) responsible for the development of the overall reception program and other documentation;
(2) responsible for the participating delegations to collect information, collate External contact work;
(3) is responsible for the overall docking work with the Organizing Committee;
(4) is responsible for the implementation of the provincial and municipal, organizing committee leaders of the pick-up (car) arrangements;
(5) is responsible for organizing, leading all the reception of all the relevant staff involved in the communication, coordination;
(6) is responsible for the reception of the preparation of service manuals;
2, Reception Service Group
Responsibilities:
(1) Responsible for the reception of the guests, with professional Datang concierge team members holding flowers to receive the plane.
(2) is responsible for external specific contact to implement the preliminary itinerary of the delegates, the number of people, round-trip time, with the specific intention of meeting;
(3) is responsible for providing the delegates with hospitality services staff, accommodation, food and beverage, transportation, internal conference organization, study tours, logistics and other conference services;
(4) according to the actual situation of the guests, specifically to provide the pick-up and drop-off, Station arrangements; hotel room arrangements; participate in the conference activities of the detailed schedule; guests of other official activities and the specific arrangements for the three meals; the deployment of vehicles during the meeting, air (car) ticket ordering; hospitality services staff organization and leadership;
(5) is responsible for assisting the guests to stay in the hotel before the registration. (After receiving the guests, will be prepared in advance after the registration of the name of the room key to the guests, and send the guests into the room, the room is decorated with flowers, tea breaks, the meeting process, etc.)
(6) is responsible for the completion of the hospitality services manual in conjunction with the integrated coordination group;
3, the service support group
Responsibilities:
(1) is responsible for Reception service group of the relevant activities arranged, such as: the meeting site photography, pre-conference projector debugging, check each other's information (PPT) whether the uniform copy, playback is normal, stenographic arrangements, meeting location arrangements.
(2) Responsible for all logistical support for the staff of the group.
The fourth panel of post-meeting visits
I. Post-meeting visits:
1. If the meeting is over, the organizing committee of the meeting has arranged a meeting visit, please confirm the number of people and lines in advance. We will be the departure time, bus location and line arrangements issued to each guest.
2, if the post-conference inspection belongs to the voluntary enrollment, the hotel lobby will have a post-conference inspection line enrollment advisory point. (at your own expense)
Second, the local excursion services (20 or more people / car) (off-season offer)
1, east one-day tour: Terra Cotta Warriors and Horses, Hua Qingchi, the city wall, lunch price: 298 / person; 2, the west one-day tour: the Qianlong Mausoleum, Yongtai, the Famen Monastery Cultural Scenic Spot Lunch price: 380 / person; 3, the city one-day tour: the city wall, the Forest of Steles, the Big Wild Goose Pagoda, lunch price: 210 / person; the above offer includes tickets, fares, tour guide service fees and 30 yuan standard Chinese food once 4, the east line two-day tour: Terracotta Warriors and Horses, Huaqing Pond, Huashan, 3 positive 1 morning, Huashan 3-star accommodation, cable car up and down the price: 780 / person 5, the north line two-day tour: the Yellow Emperor's mausoleum, the Hukou waterfall, Pagoda Mountain in Yan'an, Memorial Museum, Zaoyuan, Yangjialing, 3 positive 1 morning, three-star hotel accommodation in Yan'an price: 958 people
The above offer includes tickets, fares, tour guide service fees and three-star hotel accommodation for one night 30 yuan standard meals three times, 20 yuan standard breakfast once.
Second, other services:
If you have other services to help, we will provide you with better service. 1, professional etiquette reception: in accordance with the specifications to provide a professional etiquette or the Datang concierge team members. 2, can be provided on behalf of ordering food and beverage 3, booking services: will be collected in advance of the guests of the return trip to the information to make a record of the air ticket will be set up to notify the booking! Guests, informed that you can hold an ID card directly with the transfer personnel to the airport. The charge for picking up and dropping off the plane is standard.
Note: According to the customer flight arrival time for the co-ordination of the pick-up arrangements
Reception program model 2: meeting reception program
In order to receive ____ year _ month _ day, _______ a line of the company visit, in order to ensure that this activity is carried out in an orderly manner, specially formulated the following reception program:
1. Reception time:
20__-07-04 14:00- -20__-07-05 10:00
2. Reception place:
____, ____,
3. Reception object:
_________
4. Visiting routes and timetable:
20__-07-04 14 :00 Send a car to ____→15:00 Factory tour→16:00 Leave ___ for ___→16:30 _____→16:10 ____ Sand table explanation→16:25 _____ visit→17:00 Leave ___→17:30 Holiday Inn ____→17:35 Hotel meeting room (project explanation and policy communication)→18:00 Hotel dinner→ 18:30 rest → 9:00 the next day to send off __, send off
V. Preparatory work before the reception arrangements:
1. The establishment of the reception team
Group Leader: ___ (Chairman)
Deputy Group Leader: ___ (General Manager), ___ (Deputy General Manager), ___ (Director)
Membership: ___, ___, ___
The tour group to its department, the director of the department is responsible for accompanying the explanation.
2. Duties
2.1.____
2.1.1___ Administration Department (___):
2.1.1.1 Responsible for the site cleanliness, the maintenance of order and the standardization of vehicle parking.
A. Set up two image security guards at the gate.
B. Change the welcome subtitle in the LED of the administration building: Warmly welcome ___________ VIPs to visit and investigate
2.1.1.2 ___Factory (responsible person: ____):
A. Responsible for the site's cleanliness and hygiene
B. Responsible for the site's working order
C. Responsible for the visiting route
D. Responsible for the explanation of the site
2.1.1.3 _____(Person in charge:____):
A. Responsible for the cleanliness and hygiene of the site
B. Responsible for the working order of the site
C. Responsible for the visiting route
D. Responsible for the explanation of the site
2.2.____
2.2.1 Ministry of Government and Personnel (in charge of: __)
2.1.1.1 Cleaning (in charge of: __):
A Cleaning started to clean outside ____ on the afternoon of __, especially the stubborn stains on the ground.
B Worked at 8:00 a.m. on the 4th and cleaned again to make sure the outside of ____ and around ___ were clean and sanitary.
C ____ interior clean, no water stains outside the sink, no odors in the bathroom, and paper towels intact.
D ___ Interior and perimeter clean, no white trash.
2.1.1.2 Security Guard (Responsible for: ___)
A Security guards arrange two persons in ___ (area), two persons outside the main entrance of ____, two persons outside the main entrance of ___, and sun umbrellas are set up outside the stone bench of ______. Arrange four image security guards to wear security work clothes and white gloves. The image security guards were in place at 14:30 on the 4th.
B 4 morning 7:30 ____ intersection to arrange a security guard, placed conical barrels, prohibit all vehicles to enter the ____ periphery. Before the arrival of the visiting leaders, open the passage and salute. After the vehicles have passed, the conical barrels will be restored and non-visiting vehicles will be prohibited from entering the periphery of ____.
C 4 at 14:30 pm other three image security to the designated position, standing military posture standby.
D 4 days 14:45 pm _____ outside security guards will move the stone benches away, open a channel for visiting vehicles to pass through. For the rest of the day, no other vehicles are allowed to enter.
E On the 4th security guards intensified patrols to prevent all vehicles from entering the square between ___ and ___ to park.
F ___ responsible for the periphery of the vehicle parking order, guests to visit the visit during the ____ and ___ main gate to arrange the image of security. Especially to position the day of motor vehicle parking order, 30 minutes before the reception in ___ and ____ to arrange image security.
2.1.1.3 ___ responsible for the normal operation of all equipment, the completion time of the 4th 12:00 a.m.
2.1.1.4 Information Center ___ is responsible for the replacement of the ___LED display welcoming message, the content of which is: ________ welcome to your visit.
2.1.1.5 ___ is responsible for the arrangement of vehicles;
A July 4, 2:00 p.m. to send 4 Iveco and 2 commercial vehicles to ___ to receive guests. And according to the visit process, is responsible for the entire pick-up and drop-off work.
B Iveco on the preparation of video materials (play the company's promotional video).
C. Prepare 2 pieces of water on each car.
2.2.2 Merchants Department (Responsible person: ___)
2.2.2.1 ___ is responsible for ____ site maintenance and order.
2.2.2.2 Coordinate the sand table personnel for the sand table.
2.2.2.3 ___responsible for the layout of the atmosphere of the hotel venue site. (The layout of the venue, including the venue around the decoration and configuration of the seats, LED welcome speech preparation, the venue appropriate relaxation bonsai potted flowers. Mineral water on the desktop, placed in a beautiful and unified.
2.2.2.4 Place the name tags of the participants on the seats.
2.2.2.5 Material Preparation: 1 piece of exquisite sign-in cloth, 1 sign-in signboard, promotional materials, investment brochures, handbags, 73 copies each, 20 pieces of mineral water, 2 boxes of black neutral pens, after the end of the meeting, each person to distribute a copy of promotional materials.
2.2.2.5 Division of labor: sign-in personnel: ___, lead personnel: ___, host: ___
2.2.2.6 Specific operation process:
sand table explanation, the speaker ___ ----- from ____ unified pick up the participants to arrive at the venue of the hotel stayed in ---- participants signed in ------ ___ to lead the people who have been signed to the venue seating ---- hosts To the venue to be seated ---- host ___ warm up, ___ general welcome speech and introduce ______ overall planning ----- host introduced ___ on the stage to speak ------ host ___ to do the meeting summary, the closing words ------- company to arrange for a unified vehicle to send the participants to leave the venue.
2.2.3 ___Department (responsible person: ___)
2.2.3.1 Responsible for on-site order maintenance and management.
2.2.3.2 Responsible for the determination and explanation of the participating routes.
2.2.3.3 Prepare mineral water.
2.2.3.4 Responsible for on-site guide and lighting.
2.2.4 ___Department (person in charge: ___)
2.2.4.1 Responsible for the whole photography to take pictures.
2.2.4.2 Responsible for the entire crosstalk and speech preparation
1. ___, ___ and ___ from the Administration and Personnel Department, the final inspection of the entire reception site at 14:00 on July 4th.
2. Accompanying persons will gather at the main entrance of ____ at 14:45 on July 4th.
VII. Summarize:
1. Leave relevant contact information.
2. Keep the image of this reception in the archive department.
Reception Program Sample 3: Government Reception Program
By the Provincial Party Committee Propaganda Department of the Office of Civilization and construction, industry and commerce and other aspects of the experts, leaders, a line of 12 people on August 30, 2005 at about 5:30 pm to arrive at the store on September 1 at 3:40 p.m., the schedule in the hotel is as follows:
1, dining:
8.30 dinner ( Main table: 1+3 tables in Lily Hall, staff: Multi-functional Hall)
8.31 Breakfast (Buffet: Leaders in Cherry Blossom Pavilion, staff in Wanfu Pavilion)
8.31 Lunch (Buffet, Location: Wanfu Pavilion)
8.31 Dinner (same as 8.30 Dinner)
9.1 Breakfast (same as 8.31 Breakfast)
9.1 lunch (the same as 8.30 dinner)
Description: Lily Hall, the main table of 18 people, arrange 4 attendants, prepare seat cards, flowers; vice table 3 tables, 10 people, each arranged 2 attendants; also need to prepare: welcome Placards, flowers in front of the table bonsai, vertical microphone. Chen Xiaoyan is responsible for the above, the relevant departments to cooperate.
2, accommodation
a. Deluxe suite (A501, B501) 2
b. Standard suite (B418, B518, B521) 3
c. Single room (B403, B412, B416, B417, B419, B423, B503, B512, B519, B523) 10 d. Single room (B403, B412, B416, B417, B419, B423, B503, B512, B519, B523, B523) 10 d. Single room (B403, B412, B416, B417, B519, B523, B523, B519, B523, B523, B523) ) 10 d. Standard rooms (A505, A506, A507, A508, A509, A510, A515, A416, A419, A420, A421) 11
e. County leaders lunch room: 8.31 15, September 1, 15
Description: wake up call at 7:15 a.m. every day, September 1, the county leadership Wake up at 2:40 in the lunch room; the room is prepared with fruits, snacks, Nestle bagged coffee and flowers. The above by Miao Yan, Wu Ying specifically responsible for, the relevant departments to cooperate.
3, the meeting
Yangtze River Hall: debriefing (about 1 hour), August 31, starting at 8:30, arranged for about 80 people back to the word, prepare seat cards, tea, scented towels, sound, microphone.
5F VIP Hall: Provincial Inspection Panel Studio
6F Conference Room: Staff and Driver Lounge
2F Conference Room: Creation of the Office of the Archives
Rose Hall: Reception Room for Letters and Visits
The above is the specific responsibility of Wu Ying, Songhua Shen, the cooperation of all relevant departments.
4, alternate activities
KTV: Hibiscus Hall, Lily Hall, preparation: tea, fruit, snacks, flowers. By Shen Songhua is responsible for the cooperation of all relevant departments. Swimming pool: Qiu Hongfei is responsible for.
Chess room: arrange four chess rooms, preparation: fruit, tea, snacks. By Wu Ying is responsible for, all relevant departments to cooperate. Podiatry: Chang Honglin is responsible for.
Late-night snacks: the middle kitchen is responsible for the arrangement, He Zhigang is in charge, and Tang Rong cooperates.
Reception program example 4: activity reception planning program
First, the general requirements of the reception: warm and friendly, meticulous and thoughtful
Second, the specific personnel arrangements
Third, the reception of the specific requirements
1, the instrument is dignified, neat and tidy.
Teachers involved in the reception must wear formal uniforms, student cadres wearing summer uniforms, etiquette wear red cheongsam, all involved in the reception of the personnel need to wear light makeup.
2, elegant demeanor, pay attention to etiquette
Reception staff in the reception process demeanor to be stable and generous, in the language to voice moderation, tone of voice gentle, the use of civilized language, with a smile. Skills Games day, all teachers and students for the broad sense of the reception, see the guests need to mouth said "hello", involved in the direct reception of the staff need to be so.
The front door etiquette for guests is "Hello, welcome."
When you leave: "Please take your time, welcome to come again."
3, warm and considerate, patient and meticulous
Reception staff in the reception process needs to be careful and considerate, we must put ourselves in the shoes of the guests, and do a good job of every little thing, to ensure that the reception work is carried out smoothly.
Fourth, the relevant arrangements
1, 27 (Tuesday) afternoon reception meeting, clear reception requirements and responsibilities of the functional groups.
2, 27th to 28th, each group separated from the preparation, by the person in charge of each group to convene the group reception staff centralized training.
3, the afternoon of the 29th, all the reception preparation items ready.
4, 30th at 7:30 am, the staff of each group in place.
5, each group encountered problems in the reception process to communicate in a timely manner to ensure the smooth progress of the reception.
Reception program example 5: newborn reception program
In order to effectively do a good job in the reception of new entrants and newborns after school learning, life arrangements, to ensure the successful completion of the work of welcoming the new, especially the development of this program.
First, the newborn reception tasks
____ year, our school **** admitted about 3500 newborns: including 400 people on the East Campus (including ____ three-year higher vocational pharmacy, medical laboratory technology, medical cosmetology, optometric technology, medical imaging technology and other professional newborns of about 350 people; placement of ____ Tibetan class of medical laboratory technology professional students 50 people! ), 800 people in the South Campus (including ____ three-year senior nursing, midwifery, dental technology freshmen), Xiaolan Campus 2300 people (including ____ all five-year senior students and three-year intermediate students).
Second, the new student registration time
1, August 25-26, ____ grade high school freshmen report, start time: August 24, 14:30 hours, 24 17:00 hours before the site set up all in place. 25, 26 8:00-19:00 hours to pick up the station. 25 8:00 hours to participate in the reception of the staff are all in place.
2, August 27-28, ____ class of secondary school enrollment of new students to report to the start: August 26, 14:30 hours, 26, 17:00 hours before the site set up all in place. 27, 28 8:00-19:00 hours to pick up the station. 27 8:00 hours to participate in the reception of the staff are all in place.
3, September 5, ____ Tibetan class of medical testing technology new students reported to the start time: September 4, 14:30 hours, 4, 17:00 before the scene set up all in place. According to the time agreed by the Office of Education to meet at the station.
Third, the disciplinary requirements of the reception of new students
1, the general requirements: civilized and orderly, warm service, first question is responsible for, unity and cooperation, to complete the task.
2, specific requirements:
(1) in accordance with the subgroups, the leadership of the institution responsible for convening a meeting of the groups involved in the reception, according to the task of the specific division of labor; seize the time, and effectively grasp the implementation of the preparatory work.
(2) All cadres, teachers and students involved in the reception must obey the leadership, dedication and responsibility, on time to the post in place, not late, early departure; there are special circumstances, the middle cadres should be to the main leadership of the party and government leave.
(3) division of labor, each in its own way, unity and cooperation, strictly prohibit shirking responsibilities. The implementation of the "first question system", all receptionists are not allowed to say "I do not know", should be patient for students and parents to solve the problem; does not belong to the scope of their duties, to guide them to find the relevant departments to seek solutions.
(4) enthusiastic service, effectively solve the difficulties encountered by the newborn. The company's main goal is to provide the best possible service to its customers. Students should be reminded to pay attention to the safety of their belongings, and under no circumstances should they argue with their parents.
(5) Special problems, unified treatment. The students who need to enter the school through the "green channel" will be reported to the Office of Academic Affairs for approval by the head of the school in charge and then reported to the dean for finalization.
___Electrical University of Nursing self-test specialist enrollment advantages:
1, self-test diploma high gold, more than 30 countries and regions in the world directly recognized and recognized.
2, 4 times a year, to ensure that the majority of students can graduate in 1.5 years to get a certificate.
3, there is only one "legal foundation and ideological and moral cultivation" of the national examination, the other courses commissioned by the Office of Self-Examination ___ University of Independent proposition examination.
4. If you take the exam as required and fail to graduate, the school will return all tuition fees.
5, short time, 1.5 years to two years must be able to graduate to get a certificate.
6, the cost, the total cost of self-test nursing less than 5,000.
Address: ___ Provincial Provincial Radio ___ Electricity University Zip Code: ______________
Registration point; ____ City Square South Road, Electricity University Office Building registration, come to the time to about the electricity
Consulting QQ; ______________ Mr. Qiu. Wang teacher
Mobile phone: ______________ (12h office) Qiu teacher, Wang teacher
Double phone: ______________ (24 office) Qiu teacher, Li teacher, Yu teacher
Guess what you like:
1. visit the reception program model
2. conference reception program model
3. leadership reception program sample
4. school reception program sample
5. visit activity program sample