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In recent years, Rizhao People's Hospital to accelerate the construction of Internet hospitals, has been approved by the Provincial Health Commission "wisdom outpatient" "wisdom wards" and "wisdom hospitals ", successfully passed the national medical and health information interconnection standardization maturity level four A level assessment and the national electronic medical record system application level grading evaluation level five review, actively create a new model of online and offline integration of medical services, and constantly enhance the people's sense of access, happiness and security, so that quality medical services are within reach.In December 2018, Rizhao People's In December 2018, Rizhao People's Hospital put the "Internet + medical health" convenience and benefit the people 100 days action 30 things into the key work. 2019 March, through the Shandong Province Internet medical service supervision platform audit, to provide patients with Internet-based online consulting, online re-diagnosis, online renewal of prescriptions, drug delivery, and other comprehensive medical health Internet services. In October 2021, the functions of the Internet hospital were further upgraded and perfected: optimization of the "online follow-up" process; refinement of the online consultation module, etc. Patients can realize zero-distance communication with doctors to complete the online follow-up without leaving home, and at the same time realize the online consulting service to answer and solve non-medical questions. The online consulting service has opened six consulting modules, including citizen's consulting, information system consulting, health insurance policy consulting, health checkup consulting, pharmacist consulting, and stoma consulting, with "one-on-one" service as the main focus, and supporting communication methods such as pictures, text, and quick replies to solve to a certain extent the problem of the public's unfamiliarity with the process of medical consultation and reimbursement process. It can solve to a certain extent the phenomenon of "more running and wrong running" caused by the unfamiliarity of the public with the consultation process and reimbursement process, and provide timely answers to the public's questions. Appointment booking realizes the medical resources up and down through, online and offline system linkage, information interoperability **** enjoy, the implementation of time slot appointment booking, and effectively alleviate the long queuing time for patients to register for medical treatment, long waiting time to see a doctor, see a doctor for a short period of time "three long and one short" phenomenon, guiding patients to stagger the peak of the medical treatment, greatly reducing the waiting time for medical treatment. Online follow-up invites authoritative and well-known experts from all aspects of the hospital, and patients with chronic diseases can realize online direct reimbursement for follow-up, eliminating the need for repeated visits to the hospital and the time for reimbursement by the medical insurance. Moreover, the payment of online consultation service can also be paid by the hospital account and the medical insurance account.