At work, each position has a corresponding job responsibilities, as the saying goes, the line of work, can play a good job, you have to comply with their job responsibilities. The following is a variety of job duties I brought to you, welcome to read reference, let's take a look!
Post-sales technical engineer job responsibilities (a)
1, proficient in the company's equipment sold by the product characteristics and operation, responsible for the installation of the instrument debugging, as well as related validation activities;
2, respond positively to the customer's maintenance needs, diagnosis and trouble-shooting, fill in the maintenance log;
3 Including telephone / email support, on-site support and troubleshooting;
4, to provide internal technical support, training, and customer training;
5, regular technical visits to customers, instrument maintenance, and customers to establish a good relationship;
6, is responsible for the maintenance of equipment over the warranty period of the maintenance project offer confirmation and implementation of the equipment, such as annual maintenance contracts;
3, analysis tool development, efficiency improvement;
4, regular analysis of the problem has been solved to put forward system improvement proposals and solutions;
5, collection and collation of customer issues, feedback to the sales/products/ R & D/testing and other teams;
6, pre-sales support, technical exchanges with the customer, the after-sales service process;
6, pre-sales support, technical exchanges with the customer, after-sales service processes;
6, pre-sale support, technical communication with customers;
6, after-sale service processes.
7, constantly optimize the system platform, put forward ideas for improvement, provide solutions to user problems.
Post-sales technical engineer job responsibilities (three)
1, responsible for the installation and commissioning of equipment, routine maintenance and all other technical matters;
2, is responsible for technical issues and customer contact and communication, including understanding of the customer's use of equipment, fault problem analysis, and guide the customer to eliminate the problem;
3, regular phone calls back to the customer, and the customer's work, and the customer's work. p> 3, regular phone call back to the customer's use of equipment, record and summarize the equipment problems and treatments, and report to the supervisor;
4, to complete the leadership of the other tasks assigned.
Post-sales Technical Engineer Job Responsibilities (4)
1, with independence, self-reliance, self-discipline and have their own career planning people;
2, willing to accept new knowledge, new things, learning, hardworking;
3, with the spirit of teamwork, willing to share the same with the *** with the commitment;
4, with the communications work experience.
Post-sales technical engineer job responsibilities (five)
1, can be fully familiar with the company's product concepts and technologies, to guide customers to fully understand the product features and applications;
2, responsible for the product's pre-sales support, technical program preparation, Product introduction and customer questions and answers;
3, collect and feedback customer needs and opinions, and actively assist customers to carry out related problem identification and feedback to solve;
4, responsible for customer site product installation and deployment, commissioning, demonstration, and training guidance;
5, through the customer's communication, to be able to effectively analyze and assess the customer's needs to assist in the preparation of solutions
6, regular technical patrol of major customers, and establish a good working relationship with them.
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