In our ordinary daily life, the use of commitment is becoming more and more widespread, commitment is only a party's statement and obligatory recognition, its legal effect and the contract is different. There are many notes on the letter of commitment, are you sure you will write it? In order to make you more simple and convenient in the process of writing, a reference is how to write it! Here to share with you about after-sales service and quality assurance commitment letter, welcome to read!
After-sales service and quality assurance commitment 1
Our after-sales service and product warranty to make the following commitments:
1, we undertake to use the unit of the product, to ensure that it complies with the corresponding industry standards, regulations and norms promulgated by the state.
2, we provide products to ensure compliance with the bidding documents and contract requirements, such as discrepancies, the use of units can be returned unconditionally, the loss caused by us to bear.
3, if we win the bid, to ensure that we will not subcontract or unauthorized changes in the design, will not reduce the quality requirements. Actual construction, do need to make further adjustments to the program, to ensure that the use of units confirmed in writing before making adjustments, the winning price does not change, price changes, to ensure that the use of units agreed.
4, the project is guaranteed to be completed within 20 days after the signing of the contract, such as can not be completed on time (in addition to force majeure factors), we are willing to assume the responsibility for breach of contract, every day late, the penalty of 1% of the winning bid to the purchaser. If our project can not be completed on time, due to the use of units caused by the extension of the project, the construction period is extended accordingly.
5, we go to the site of the construction of all labor expenditures, safety insurance, accommodation, transportation and other costs are included in the bidding price, by our own responsibility.
6, we agree with the bidder's payment requirements, after the signing of the contract, pay 10% of the total purchase price, equipment installation and acceptance, pay 75% of the total purchase price, the building is completed and used for one year to pay 95% of the total purchase price, the remaining 5% in the expiration of the product warranty period to pay off.
7, we promise: the product warranty period of three years from the goods acceptance. During the warranty period, is responsible for free maintenance, if the product itself is defective and caused losses to the user units, we are willing to compensate for the losses caused by the user units. We guarantee to provide maintenance services after the warranty period program.
8, other special concessions Measures: After the completion of the project, will send professional maintenance personnel to live in Xinchang, and regularly check and maintain the relevant equipment.
Bidder (seal):
Date:
After-sales service and quality assurance commitment 2
__ Mechanical and Electrical Co., Ltd. since its inception, has been positioning product quality as the core of the company's participation in the market competition, and it is this successful positioning and the Dragon all the staff of the company's strong Product quality awareness, so that ___ company in the field of rural drinking water safety projects to become a fully automatic towerless water supply equipment industry well-known enterprises.
According to the product quality requirements, the company has established a scientific inspection procedures, and quantify the inspection indexes, responsibility to the person, to ensure that the company continues to produce qualified products stably. Regular quality training for employees, learning new knowledge and information of quality management, and establish the quality consciousness of every employee. As small as a welding point, a wire, as large as a whole machine are meticulous and strive for excellence.
The company has advanced and complete testing equipment and means, and in strict accordance with the procedures for inspection. The products sold, such as quality problems within one year, free of charge package repair, package replacement, package return. If the damage is caused by the user's improper operation and natural disasters and other force majeure reasons, free maintenance, charge the material cost. After one year of life-long maintenance of the product, charge the user the cost of maintenance fees.
After-sales service commitment:
1, equipment installation and commissioning is completed, the company's installation of technicians to the user related personnel on-site explanation, demonstration of the operation, teaching the daily maintenance of the equipment and general fault repair methods.
2, the service department received the user repair notice, 150 kilometers within 24 hours to arrive at the scene, beyond the 150-kilometer range of 48 hours to arrive at the scene, and troubleshooting within 24 hours. If the repair is not good, the normal equipment first replacement, to be repaired and then be replaced.
3, the service hotline to implement all-day service system, holidays as usual business.
4, in line with the "fair, just, timely" principle, to deal with a variety of user requirements.
The company will be high-quality products, honest service to return to the user, will make unremitting efforts to provide users with satisfactory products and services.
After-sales service and quality assurance commitment 3
Dear customer:
First of all, thank you for choosing our products.
Since the establishment of our company, in the spirit of mutual trust, mutually beneficial cooperation, *** with the development of the concept, has been the product quality positioning for the company to participate in market competition at the core.
The company has established a strict quality management system according to the requirements of product quality. Strict control and management of all links related to product quality, the establishment of a scientific inspection procedures, and quantification of inspection indicators, responsibility to ensure that the company's continuous and stable production of qualified products. The company from the raw materials strict control, to prevent the flow of substandard products into the production site, and establish a good supply and demand relationship with the supplier.
Our company has established a regular staff quality training system, learning new knowledge of quality management, new information, to establish each employee's quality awareness, standardize their own behavior, as small as a screw, as large as a whole machine are meticulous, excellence. Quality assurance department has established a standardized inspection procedures, with perfect detection means, and in strict accordance with the procedures of inspection, product quality inspection of each link, do not let a unqualified products out of the factory. /p>
2, in the contract signed by the two sides, the technical agreement stipulated in the . Warranty period, the user in the normal use of the product in the event of non-man-made damage to the quality of the problem, our company to provide warranty;
3, in the warranty period, the following cases will be implemented paid maintenance services; (1) due to man-made or irresistible natural phenomena and the occurrence of damage; (2) due to improper operation caused by the malfunction or damage; (3) due to the transformation of the product, the decomposition, assembly and the occurrence of Failure or damage.
__ Co. Management Regulations", "Medical Device Business License Management Measures" and other laws and regulations and relevant provisions of the industry, our company to make the following assurances:
First, to ensure that all medical devices, consumables and other appliances should be in line with national standards and industry standards of quality standards.
Second, medical devices, consumables and other appliances, packaging, labeling, labeling, instructions, etc. should be consistent with national standards and industry standards.
Third, the first purchase of medical equipment, supplies and other appliances, should provide a complete license and authorization procedures, has been for sale for the record. And the authenticity of the information provided, the legitimacy of the legal responsibility. And timely provision of test reports, product registration, registration forms and other valid documents.
Fourth, because of the exaggerated function and efficacy of the product, product quality problems, resulting in user disputes and economic losses caused by the supply company to bear.
Fifth, responsible for the products operated by the unqualified and non-compliant products, return and replacement, in the operation of any quality problems arising from the supply company.
Six, the products supplied to provide technical guidance, market maintenance and promotion.
After-sales service and quality assurance commitment 5
To:
___ Decoration and Decoration Co., Ltd. in the spirit of high quality, high efficiency, the development of high-quality products, attentive service as the concept, and openly and responsibly to you solemnly promise the following:
All of our projects are entitled to the hidden works Warranty 5 years, the overall warranty of 2 years, lifelong maintenance services, for some of the impact of the owners of the normal life of the emergency repair projects (such as water and electricity works), we will be there within 24 hours to repair.
Our company for the ___ project after-sales service team, headed by Yanji Jiahong Decoration Co., Ltd. project manager ___ as a resolute implementation of the "day and night 24 hours a day uninterrupted service, 365 days without holiday work," the service policy. For ___ project in the after-sales service period to give timely solution to the problem.
"Warranty period" period by the "____" project after-sales service team is responsible for arranging the maintenance team of the construction projects undertaken by the company to follow up on the site visits to solve the problem in a timely manner, can not be solved at that time, reported to the company, the company 1 hour to send personnel to the scene to solve the problem, the company will send personnel to the scene to solve the problem. The company 1 hour to send personnel to the scene to solve the problem, a year on-site visits 2 times.
After the warranty period, my company will continue to keep in touch with the user, at any time to understand the company's construction projects after-sales information, in order to take corrective and preventive measures in a timely manner, and to send specialists to carry out regular inspections, so that the user can rest assured that the use.
Warranty period can be renewed after the expiration of the maintenance agreement, and only charge the cost of the product. After receiving the repair call within half an hour to respond, give the appropriate solution. Within one hour, a professional with professional tools to the scene to solve the problem.
After-sales service period will have a questionnaire to the customer, hope that the party to put forward comments to help our company continue to grow.
24-hour service telephone:
After-sales service supervision telephone:
Commitment: ___
Date: ___ year ___ month ___
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