1, because the user has not activated the Alipay medical insurance electronic credentials, resulting in the inability to use the medical insurance code payment;
2, the user's participation in the region of Alipay has not yet on-line medical insurance code payment service;
3, because the designated pharmacies or hospitals do not support the medical insurance code payment of the code scanning equipment.
Medicare electronic code activation steps are as follows:
1, first of all, in the home page of the phone click to open the Alipay software;
2, in the home page of Alipay, click on the medical insurance code;
3, in the selection of the place of participation in the back of the click on the please choose;
4, select their own medical insurance place of participation;
5, select the place of participation in the good! After that, click on the agreement below and activate;
6, and then collect face authentication, click on the collection of my face, face to face camera in accordance with the requirements of the collection;
7, soon appeared to collect successfully, authentication through;
8, appeared in the health care insurance electronic credentials into the card package, click on the use of the card immediately, you can apply.
Legal basis
The People's Republic of China*** and the State Social Insurance Law
Article 2 The State establishes a social insurance system of basic pension insurance, basic medical insurance, industrial injury insurance, unemployment insurance, maternity insurance and other social insurance systems to safeguard the citizens' rights to obtain material assistance from the State and the society in the event of old age, sickness, industrial injury, unemployment and maternity according to law. society in the event of old age, sickness, industrial injury, unemployment or maternity. Article 4 Employing units and individuals within the territory of the People's Republic of China*** and the State pay social insurance premiums in accordance with the law, and have the right to inquire about the records of payment of premiums and the records of individual rights and interests, and to request that the social insurance administration organizations provide social insurance advice and other related services.
Individuals enjoy social insurance benefits in accordance with the law and have the right to supervise the payment of contributions by their own units. Article 74 The social insurance agencies obtain the data necessary for social insurance work through business operations, statistics and surveys, and the units and individuals concerned shall provide them in a timely and truthful manner.
Social insurance agencies shall establish files for employers in a timely manner, keep complete and accurate records of social insurance data such as the number of persons participating in social insurance and the amount of contributions paid, and properly keep the original vouchers for registration and declaration, as well as the accounting vouchers for payment and settlement.
Social insurance agencies shall record in a timely, complete and accurate manner the contributions made by individuals participating in social insurance and by employers on their behalf, as well as records of their individual rights and interests, such as the enjoyment of social insurance benefits, and shall regularly send the record sheets of individual rights and interests to the individuals free of charge.
Employers and individuals can inquire and check their contribution and social insurance entitlement records with the social insurance administration organization free of charge, and request the social insurance administration organization to provide social insurance consulting and other related services.