I. Consumer law quality compensation standards
1, consumers due to product quality problems can be up to ten times the original product price compensation.
2, the operator to provide goods or services with fraudulent behavior, consumers can ask the merchant to compensate for the amount of the consumer to purchase the price of goods or services received three times the cost. If the amount of increased compensation is less than 500 yuan, it shall be 500 yuan
3. If a defective product causes personal injury to the victim, the aggressor shall compensate for the costs of medical treatment, nursing care during the period of treatment, and the reduction of income due to missed work.
4, due to product defects caused by the victim's property damage, the aggressor shall restore the original state or discount compensation. The victim suffered other major losses, the infringer shall compensate for the losses.
Second, the formation of equipment quality problems caused by
1, the human consciousness;
2, management chaos, poor mechanism;
3, environmental conditions do not meet the requirements, improper protective measures
Third, what can be based on the quality inspection report to give double compensation:
1, the sale of adulteration, adulteration, fake for real, The second best goods.
2, the use of false or other improper means to make the sale of goods insufficient.
3, the sale of disposed goods, defective goods, and other goods and falsely claimed to be genuine.
4, the sale of goods at a false clearance price, sale price, the lowest price, discount price or other deceptive price indication.
5, with false descriptions of goods, commodity standards, physical samples and other ways to sell goods.
6, do not sell goods by their real names and marks.
7, take the employment of others and other means of deceptive sales inducement.
8, making false live demonstrations and explanations.
9, the use of radio, television, movies, newspapers and other mass media to make false advertisements of goods.
10, fraudulently obtaining prepayment from consumers.
11, the sale of goods by false prize sales, return sales and other ways.
12, the use of mail order sales fraudulent price without providing or not in accordance with the agreed conditions of the goods.
13, other false or improper means to defraud consumers.
Legal basis:
"Chinese People's **** and the Protection of Consumer Rights and Interests Act"
Article 55 The operator of the provision of goods or services fraudulent, shall be in accordance with the requirements of the consumer to increase the compensation for the losses suffered;
Increase the amount of compensation for the consumer to purchase the commodity price or the cost of services received Price or three times the cost of receiving services; increase the amount of compensation less than five hundred yuan, five hundred yuan. If the law provides otherwise, in accordance with its provisions.
If the operator knows that the goods or services are defective and still provides them to the consumer, causing the death of the consumer or other victims or serious damage to health;
The victim shall have the right to demand that the operator compensate for the loss in accordance with the provisions of Article 49 and Article 51 of this Law, and shall have the right to demand punitive damages of not more than twice the loss suffered.