Table of Contents
Chapter 1 Performance Indicator Design and Performance Appraisal
Chapter 2 Performance Appraisal of Senior Management
2.1 Board of Directors Key Performance Appraisal Indicators
2.2 Supervisory Board Key Performance Appraisal Indicators
2.3 General Manager's Key Performance Appraisal Indicators
2.4 General Manager's Performance Appraisal Indicator Quantitative Scale
2.5 Production Director's Performance Appraisal Indicator
2.4 General Manager Performance Assessment Indicator Scale2.5 Production Director Performance Assessment Indicator Scale
2.6 Marketing Director Performance Assessment Indicator Scale
2.7 Customer Service Director Performance Assessment Indicator Scale
2.8 Executive Director Performance Assessment Indicator Scale
2.9 Production Director Performance Assessment Program
2.10 Sales Director Performance Appraisal Program
2.11 Financial Director Performance Appraisal Program
Chapter 3 Performance Appraisal for Strategic Managers
3.1 Key Performance Appraisal Indicators for Strategic Planning
3.2 Key Performance Appraisal Indicators for Corporate Management
3.3 Scale of Performance Appraisal Indicators for Strategic Planning Supervisor
3.4 Performance Assessment Indicator Scale for Head of Corporate Management
3.5 Performance Assessment Program for Manager of Strategic Planning
3.6 Performance Assessment Program for Manager of Corporate Management
Chapter 4: Performance Assessment of Technical R&D Personnel
4.1 Key Performance Indicators of the Technology Department
4.2 Key Performance Indicators of the R&D Department
4.1 Key Performance Indicators of the Technology Department
4.2 Key Performance Indicators of the R&D Department
4.2 Key Performance Indicators of the Research and Development Department <
4.3 Scale of Performance Assessment Indicators for Manager of Technical Department
4.4 Scale of Performance Assessment Indicators for Manager of Research and Development Department
4.5 Performance Assessment Program for Technical R&D Personnel
Chapter 5: Purchasing and Supply Personnel Performance Assessment
5.1 Purchasing Department Key Performance Assessment Indicators <
5.3 Purchasing Manager Performance Assessment Indicator Scale
5.4 Supply Manager Performance Assessment Indicator Scale
5.5 Purchasing Personnel Performance Assessment Implementation Program
Chapter 6 Production Process Personnel Performance Assessment
6.1 Production Management Key Performance Assessment Indicators
6.2 Process Management Key Performance Assessment Indicators
6.3 Performance Assessment Indicators Scale for Production Workshop Supervisors
6.4 Performance Assessment Indicators Scale for Production Workshop Team Leaders
6.5 Production Workshop Team Leaders' Performance Assessment Program
Chapter 7: Performance Assessment of Product Quality Personnel
7.1 Key Performance Assessment Indicators of Product Management Department
7.1 Product Management Department
7.2 Quality Management Department
7.2 Key Performance Assessment Indicators of Product Management Department
7.2 Quality Management Department
8 7.2 Key Performance Assessment Indicators for Quality Management Department
7.3 Performance Assessment Indicator Scale for Quality Manager
7.4 Performance Assessment Indicator Scale for Quality Control Supervisor
7.5 Product Manager Performance Assessment Program
Chapter 8 Performance Assessment for Equipment Managers
8.1 Key Performance Assessment Indicators for Equipment Power Department
8.2 Key Performance Assessment Indicators for Equipment Energy Department
8.3 Performance Assessment Indicators Scale for Manager of Equipment Maintenance Department
8.4 Performance Assessment Indicators Scale for Manager of Equipment Purchasing Department
8.5 Equipment Purchasing Personnel Performance Evaluation Program
Chapter 9: Transportation and Distribution Personnel Performance Appraisal
9.1 Key Performance Assessment Indicators for Transportation Department <
9.2 Warehousing Department Key Performance Assessment Indicators
9.3 Transportation Manager Performance Assessment Indicator Scale
9.4 Warehousing Manager Performance Assessment Indicator Scale
9.5 Distribution Manager Performance Assessment Indicator Scale
9.6 Distribution Staff Performance Assessment Management Program
Chapter 10 Design and Packaging Staff Performance Appraisal
10.1 Key Performance Appraisal Indicators for Design Department
10.2 Key Performance Appraisal Indicators for Packaging Department
10.3 Performance Appraisal Indicator Scale for Design Manager
10.4 Performance Appraisal Indicator Scale for Packaging Manager
10.5 Performance Appraisal Program for Packaging Personnel
Chapter 11 Marketing Planning staff performance appraisal
11.1 Key performance appraisal indicators for marketing department
11.2 Key performance appraisal indicators for marketing department
11.3 Key performance appraisal indicators for planning department
11.4 Performance appraisal indicators scale for marketing manager
11.5 Performance appraisal indicators scale for market manager
11.6 Scale of Performance Appraisal Indicators for Planning Manager
11.7 Performance Appraisal Program for Marketing Personnel
Chapter 12 Performance Appraisal for Advertising and PR Personnel
12.1 Key Performance Appraisal Indicators for the Advertising Department
12.2 Key Performance Appraisal Indicators for the PR Department
12.3 Scale of Performance Appraisal Indicators for the Advertising Manager
12.3 Scale of Performance Appraisal Indicators for the Advertising Department Manager
12.4 Scale of Performance Appraisal Indicators for the Manager of the Public Relations Department
12.5 Performance Appraisal Program for Advertising Personnel
Chapter 13: Performance Appraisal of Sales and Promotion Personnel
13.1 Key Performance Appraisal Indicators for the Sales Department
13.2 Key Performance Appraisal Indicators for the Regional Department
13.3 Key Performance Appraisal Indicators for the Channels Department
13.3 Key Performance Appraisal Indicators for the Channels Department <
13.4 Key Performance Assessment Indicators of Promotion Department
13.5 Performance Assessment Indicator Scale for Manager of Direct Sales Department
13.6 Performance Assessment Indicator Scale for Manager of Retail Department
13.7 Performance Assessment Indicator Scale for Manager of Guide Shopper Department
13.8 Performance Management Program for Sales Personnel
Chapter 14: Performance Assessment of Export Foreign Trade Personnel performance appraisal
14.1 Key performance appraisal indicators of the export department
14.2 Key performance appraisal indicators of the import department
14.3 Scale of performance appraisal indicators of the manager of the documentation department
14.4 Scale of performance appraisal indicators of the manager of the settlement department
14.5 Performance management program of the foreign trade staff
Chapter 15 Customer service personnel performance assessment
The Chapter 15 Customer Service Personnel Performance Appraisal
15.1 Customer Service Key Performance Appraisal Indicators
15.2 Call Center Key Performance Appraisal Indicators
15.3 Customer Service Manager Performance Appraisal Indicator Scale
15.4 Call Center Manager Performance Appraisal Indicator Scale
15.5 Customer Service Performance Appraisal Plan
Chapter 16 Performance Appraisal for Information Network Personnel
16.1 Key Performance Appraisal Indicators for Computer Department
16.2 Key Performance Appraisal Indicators for Network Department
16.3 Performance Appraisal Indicator Scale for Manager of the Computer Department
16.4 Performance Appraisal Indicator Scale for Manager of the Network Department
16.5 Information Network Personnel Performance Appraisal Program
Chapter 17 Performance Appraisal for Property and Security Personnel
17.1 Key Performance Appraisal Indicators for the Property Department
17.2 Key Performance Appraisal Indicators for the Security Department
17.3 Key Performance Appraisal Indicators for the Fire Department
17.4 Scale of Performance Appraisal Indicators for the Manager of the Property Department
17.5 Scale of Performance Appraisal Indicators for the Manager of the Fire Department Department Manager Performance Appraisal Indicator Scale
17.6 Performance Appraisal Management Program for Property Personnel
17.7 Performance Appraisal Program for Fire Protection and Security Personnel
Chapter 18 Performance Appraisal for Construction Personnel
18.1 Key Performance Appraisal Indicators for Material Management Department
18.2 Key Performance Appraisal Indicators for Engineering Budget Department
18.3 Key Performance Assessment Indicators of Engineering Management Department
18.4 Performance Assessment Indicator Scale for Manager of Engineering Budget Department
18.5 Performance Assessment Indicator Scale for Manager of Engineering Supervision Department
18.6 Performance Assessment Indicator Scale for Manager of Planning and Design Department
18.7 Performance Assessment Program of Engineering Budget Department
Charter 19 Chapter 19 Performance Appraisal of Investment and Securities Personnel
19.1 Key Performance Appraisal Indicators of Investment Department
19.2 Key Performance Appraisal Indicators of Securities Department
19.3 Key Performance Appraisal Indicators of Financing Department
19.4 Performance Appraisal Indicators of Sales Department Managers Table of Indicators
19.5 Performance Appraisal Indicators of Client Managers Table of Indicators
20.5 Audit Department Manager Performance Appraisal Indicators Scale
20.6 Asset Management Personnel Performance Appraisal Program
Chapter 21 Administrative and Logistics Personnel Performance Appraisal
21.1 Administrative Department Key Performance Appraisal Indicators
21.2 Legal Department Key Performance Appraisal Indicators
21.3 Logistics Department Manager Performance Appraisal Indicators Scale
21.4 Scale of Performance Assessment Indicators for the Manager of Reception Department
21.5 Performance Assessment Program for Administrative and Logistics Personnel
Chapter 22 Performance Assessment of Human Resources Personnel
22.1 Key Performance Assessment Indicators of the Human Resources Department
22.2 Key Performance Assessment Indicators of the Training and Development Department
22.3 Human Resources Manager Performance Assessment Indicator Scale
22.4 Performance Payroll Manager Performance Assessment Indicator Scale
22.5 Recruitment Effectiveness Evaluation Program
Chapter 23: Hotel and Guesthouse Performance Assessment Program
23.1 Front Office Key Performance Assessment Indicators
23.2 Guest Room Key Performance Assessment Indicators
23.3 Housekeeping Key Performance Assessment Indicators
23.3 Key Performance Indicators of Housekeeping Department
23.4 Performance Indicators of Catering Department Manager
23.5 Performance Indicators of Engineering Department Manager
23.6 Performance Indicators of Recreation Department Manager
23.7 Performance Indicators of Lobby Associate
23.8 Performance Appraisal of Guest Room Department
24.4 Cashier Manager Performance Assessment Indicator Scale
24.5 Loss Prevention Manager Performance Assessment Indicator Scale
24.6 Shopping Mall Supermarket Performance Assessment System
24.7 Shopping Mall Loss Prevention Department Performance Assessment System
Chapter 25: Printing Business Performance Assessment
25.1
25.2 Key Performance Indicators for the Design Department
25.3 Key Performance Indicators for the Production Department
25.4 Performance Indicators for the Manager of the Quality Control Department
25.5 Performance Indicators for the Manager of the Facilities Department
25.6 Performance Indicators for the Manager of the Storage and Transportation Department
25.7 Printing Enterprise Performance Appraisal Management System
25.8 Printing Equipment Management Performance Appraisal System
25.9 Printing Supervisor Performance Appraisal Program
Chapter 26: Performance Appraisal for Real Estate Enterprises
26.1 Key Performance Appraisal Indicators for Investment Department
26.2 Key Performance Appraisal Indicators for Marketing Department
26.3 Key Performance Assessment Indicators of Sales Department
26.4 Performance Assessment Indicator Scale for Project Manager
26.5 Performance Assessment Indicator Scale for Manager of Pricing Department
26.6 Performance Assessment Indicator Scale for Manager of Technology Department
26.7 Performance Assessment Indicator Scale for Manager of Quality Department
26.8 Real Estate Enterprise Performance Appraisal Management System
26.9 Real Estate Project Performance Appraisal Management System
26.10 Real Estate Sales Personnel Performance Appraisal Program
Chapter 27: Performance Appraisal for Property Enterprises
27.1 Key Performance Appraisal Indicators for Engineering Management Department
27.2 Key Performance Appraisal for Environmental Management Department
27.3 Key Performance Assessment Indicators of Order Management Department
27.4 Performance Assessment Indicator Scale for Manager of Quality Management Department
27.5 Performance Assessment Indicator Scale for Manager of Market Development Department
27.6 Performance Assessment System of Property Enterprises
27.7 Performance Management System for Property Personnel
27.8 Star Appraisal Program for Property Personnel
Chapter 28 Performance Appraisal for Electric Power Enterprises
28.1 Key Performance Appraisal Indicators for Production and Operation Departments
28.2 Key Performance Appraisal Indicators for Engineering Management Departments
28.3 Key Performance Appraisal Indicators for Technology Management Departments
28.4 Performance Appraisal for Managers of the Safety Supervision Departments
28.4 Performance Appraisal for Managers of the Safety Monitoring Department Indicator Scale
28.5 Performance Assessment Indicator Scale for Manager of Business Planning Department
28.6 Performance Assessment Indicator Scale for Manager of Marketing Management Department
28.7 Performance Assessment System for Power Generation Enterprises
28.8 Performance Assessment System for Electricity Supply Enterprises
28.9 Performance Assessment Program of the Safety Supervision Department
Page 29 Chapter 29 Coal Enterprise Performance Assessment Program
29.1 Key Performance Assessment Indicators of Comprehensive Planning Department
29.2 Key Performance Assessment Indicators of Production Management Department
29.3 Key Performance Assessment Indicators of Production Scheduling Department
29.4 Key Performance Assessment Indicators of Geodetic Management Department
29.5 Key Performance Assessment Indicators of Coal Quality Management Department Indicators
29.6 Scale of Performance Assessment Indicators for Manager of Technical Management Department
29.7 Scale of Performance Assessment Indicators for Manager of Safety Supervision Department
29.8 Scale of Performance Assessment Indicators for Manager of Marketing Management Department
29.9 Coal Company's Performance Assessment System
29.10 Extractive Team's Performance Assessment System
29.11 Safety Production Responsibility System Appraisal
29.12 Coal Production Management System
30 29.11 Safety Production Responsibility Assessment Program
Chapter 30 Chemical Enterprise Performance Assessment
30.1 Key Performance Assessment Indicators of Production Department
30.2 Key Performance Assessment Indicators of Technical Department
30.3 Key Performance Assessment Indicators of Procurement Department
30.4 Performance Assessment Indicators Scale for the Manager of the Storage and Transportation Department
30.5 Scale of Performance Assessment Indicators for Manager of Equipment Department
30.6 Scale of Performance Assessment Indicators for Manager of Quality Control Department
30.7 Scale of Performance Assessment Indicators for Manager of Safety Department
30.8 Performance Assessment System of Chemical Industry Enterprises
30.9 Performance Assessment System of Production Workshop
30.10 Performance Assessment Programs for All Levels of Personnel in Safety Department
30.10 Performance Appraisal Program
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