Announcement on the suspension of some medical insurance services in Jinan City

Announcement on the suspension of services for some medical insurance businesses in our city

1. Service suspension time

From 0:00 on February 26, 2022 to 24 on March 20 Time

2. Scope and time of service suspension

Retirees’ medical insurance life review business is suspended. The self-service terminal equipment in the medical insurance handling hall will be suspended, and related query, printing and other functions cannot be used.

3. Related business processing

During the downtime, our city’s medical insurance business handling window will provide citizens with inquiries, printing, etc. that can be provided by the original self-service terminals from March 8 Serve.

For insured persons who have not completed the review of employee pension benefits on time due to downtime and upgrade and are unable to handle the review of medical insurance years, the outpatient expenses incurred during this period can be settled by the insured in advance until the review of medical insurance years is completed. Afterwards, manual reimbursement can be processed according to regulations.

For insured persons who have not completed the review of employee pension benefits on time due to shutdown and upgrade and are unable to handle the review of medical insurance years, the hospitalization medical expenses incurred during this period can be handled by the medical institution on account and the review of medical insurance years can be completed. Finally, go to the medical institution for online settlement. If the account has not been processed in the hospital, manual reimbursement can be processed according to regulations after the review of the medical insurance period is completed.

If each unit has gone through employee retirement procedures after the shutdown and upgrade is completed, and if the medical insurance period does not meet the minimum payment period after review, it should complete the medical insurance period repayment within 30 days after completing the retirement procedures, and automatically You can enjoy medical insurance benefits from the time you enjoy pension and retirement benefits; if the back payment is not completed within 30 days, the medical insurance benefits will start from the month after the back payment is completed.

We sincerely apologize for the inconvenience caused to you during this period!

Jinan Medical Insurance Center

February 22, 2022