Time to ride the wheel of the year in order to move forward, a period of time has come to an end of the work, looking back at this period of time there is what is worth sharing the achievements? You need to seriously write a job summary for this purpose. In order to make you more simple and convenient to write a summary of the work, the following is my collection of hospital hospital open work summary, I hope to be able to help you.
Hospital open work summary 1In accordance with the requirements of the higher hospital open work, our hospital constantly enrich the content of the hospital open work, and constantly improve the hospital open work mechanism, and constantly standardize the hospital open work procedures. Adhere to the "people-oriented, convenient for patients, service workers," the service concept, in the functional sections of the *** with the efforts of the hospital open work gradually embarked on the standardization of the work of transparency. Now the work of openness is summarized as follows:
First, in accordance with the requirements of the three public, and constantly improve the content of the public
Open to the community, open to the patients, open to the staff is open to the public of the hospital's three content, according to the content of these three, carefully compared to the original basis of the new content of the public constantly supplemented.
1, open to the community. Open to the community, mainly hospital profiles, hospital environment, ethical construction, medical services, health public **** resources, convenient services composed of several elements, for these elements, carefully compared to the original did not disclose in a timely manner according to the requirements of the public, through a variety of forms, for the public to obtain the appropriate information to provide a convenient.
2, to the patient open. The content of the public to the patient to service prices and charges, so that the patient to grasp the medical information. I hospital according to these two requirements, against the original public content, to check the gaps and fill in the gaps. Through the bulletin board, electronic display and other forms of convenience for patients, families to query, understand the information situation.
3, open to the staff. Monthly open to the staff of the contents of the main:
(1) the implementation of the system, business management, honesty and integrity of the construction, the staff concerned about matters, party information and other.
(2) the hospital's medium- and long-term reform and development planning and work plan, the use of large amounts of funds, the purchase of large-scale instrumentation and equipment plans, infrastructure projects, drug bidding and procurement and other major decisions, important matters.
(3) public personnel policy, reform programs, professional and technical qualifications for promotion, selection and appointment of key positions, such as cadres and workers concerned about sensitive issues.
(4) open financial management involves welfare, pensions, medical insurance, business income and expenditure and other relevant information, to increase the transparency of the work, and increase the cohesion and trust of employees.
Second, take a variety of effective forms, and constantly expand the public effect
In order to continue to do a good job in the hospital affairs open work, I actively explore the hospital affairs open work of effective ways and means. Take a variety of forms, and constantly expand the effect of openness, so that the public and the majority of workers can easily and quickly access to the relevant information.
1, external public. Our hospital in the government network, unified management platform, public hospital profile, fee disclosure, departmental introduction, facilities and equipment additions and renovation, expert clinic time, each physician specialties, hospital address, access to the route to hospitalization and so on, so that the patient or family members can easily understand the hospital before the consultation of the various information. So that the general public and patients to understand the situation of our hospital to build a platform of information technology.
2, the internal public. The outpatient clinic is the place where patients have the greatest mobility. Our hospital to make full use of this place, in the outpatient clinic to do a lot of work. In the outpatient hall to set up electronic large screen and electronic touch screen, open drug prices, a variety of medical charges, hospital profiles, doctor qualifications, expert specialties, etc.; in the outpatient hall to set up a medical desk to provide patients with consulting, consultation, guidance and other services; in the outpatient clinic set up in the aisle of the open bar, open expert clinic time and specialist clinic time, to facilitate the patient's choice of doctor; monthly in the hospital meeting and the hospital affairs open bar Open hospital income, major decisions, personnel appointments and dismissals, party work, infrastructure construction and other sensitive issues of concern to employees.
3, doctor-patient interaction. Set up a suggestion box, the distribution of satisfaction questionnaires and other forms of collecting patients' 'opinions and suggestions. Smooth medical service complaint channels. Through the opening of health, medical, health follow-up hotline, and actively answer questions for patients. Social supervisors will be convened annually, and monthly patient work-rest symposium, to facilitate understanding of the needs of the public and patients.
Third, improve the public work mechanism, and constantly improve the public
1, improve the organizational leadership mechanism. The establishment of the dean as the leader, vice president for the vice president, the director of each section as a member of the hospital affairs open leading group, clear that the dean is the first person responsible for the work of hospital affairs openness, under the establishment of the hospital affairs openness office and hospital affairs openness supervisory group, comment group, to ensure that the leadership of the hospital, so that the work of openness of the hospital affairs of the hospital in an orderly and effective manner.
2, standardize the work operation mechanism. In the process of hospital affairs open, strictly in accordance with the prescribed action, the hospital affairs open matters for registration, fill in the hospital affairs information open registration form, in accordance with the supervision and feedback procedures. To establish and improve the hospital affairs open work system, procedural system, accountability system and a series of work system, the hospital affairs open work into the institutionalization and standardization of the track. In accordance with the content of the public, clearly responsible departments; through the hospital affairs meeting, thematic meetings and other meetings, organized to study the spirit of the relevant documents and requirements of the higher level, the deployment and exchange of hospital affairs of the hospital's open work, so that the work of openness of the hospital affairs of the work of the hospital to promote in a solid and orderly manner.
3, strengthen the supervision and inspection mechanism. The establishment of the hospital affairs open work supervision and inspection system, by the hospital affairs open deliberation group on a regular basis on the public content of the feasibility of the democratic review, the deliberation group on a regular basis on the public content of the authenticity of the validity of the review. The supervisory team also collects opinions and suggestions from the public on the work of hospital affairs disclosure through monthly patient satisfaction surveys, and makes timely corrections.
Through the hospital affairs open not only to make patients clear medical, improve patient satisfaction, and respect for the patient's right to know; through the hospital affairs open work so that employees timely understanding of the progress of the work, improve the transparency of the work, strengthen the democratic management of hospitals and democratic supervision, but also to facilitate the majority of workers to the hospital situation to put forward more reasonable proposals to promote the work of the hospital. Development.
Hospital affairs open work summary 2In 20xx, the hospital seriously implement the "three good and one satisfied" activities, the implementation of hospital affairs open as an important measure to promote the healthy development of the hospital, actively promote, pay close attention to the implementation of the hospital affairs open system, through the improvement of the system, improve the mechanism, standardize the operation of the hospital affairs with characteristics of Chinese medicine, so that the hospital affairs open system. Open system, so that the hospital affairs open work to regular, institutionalized and standardized development, effectively stimulate and mobilize the majority of staff to participate in the reform, participate in the management of the master enthusiasm, the whole hospital staff cohesion further enhancement of the hospital gradually towards institutionalization, standardization, scientification, and has achieved certain results.
Awareness-raising, to lay a solid ideological foundation for the hospital affairs open
The hospital affairs open to the public focus on increasing the transparency of the work, on behalf of the majority of the interests of the staff, as well as the masses are most concerned about the most sensitive hotspots, difficult issues open to the masses, so that the staff to supervise and to help the hospital to implement. Through the staff meeting, we emphasize the importance of the implementation of the hospital affairs disclosure and the strengthening of the democratic supervision and management, and strengthen the awareness of full participation of the staff and the public in the hospital affairs disclosure. Continuously guiding the staff to care about the development of the hospital. Internally, we insist on taking the staff council and weekly meeting of the hospital as the basic form of hospital affairs disclosure, and the "hospital affairs open board" as an important form of hospital affairs disclosure. The quarterly health center to supervise major economic activities, hospitality use, infrastructure, drug procurement, internal distribution, staff title evaluation and year-end evaluation and promotion, the violation of hospital rules, hospital discipline personnel punishment and other issues of concern to the staff, timely announcement.
Second, the establishment of a system to ensure that the hospital affairs open standardized and orderly operation
Based on the principle that disclosure is a prerequisite, supervision is the key, the organization is to ensure that the timely establishment of the hospital affairs open to the party and government leaders of the hospital as the first person responsible for the hospital affairs open to the public leadership group, from the organization to ensure that the openness of the hospital affairs do not go through the motions. Adhere to the hospital reform and development of major issues, the purchase and sale of drugs in the hot issues, financial budgets, project contracting and contract implementation, issues related to the immediate interests of employees, the leadership team's integrity and self-discipline, as the focus of the hospital affairs disclosure. In these key issues to make the public content has been continuously refined and expanded. The implementation of drugs and materials bidding procurement, plugging the loopholes. In order to effectively strengthen the supervision of medicines, to put an end to the acceptance of kickbacks and other bribery in the process of purchasing medicines. Procurement is centralized, and the sources and prices of purchased items are made public. All major projects in the hospital must be openly tendered. The company's website is a good source of information about the company's business.
Three, strengthen the supervision, focus on the effectiveness of the hospital affairs open
In order to make the hospital affairs open to be solid and effective, the hospital adjusted the hospital affairs open supervisory group, supervise the implementation of the hospital affairs open to the public, to promote the work of the hospital affairs open to the public health of the work in an orderly manner, and has achieved obvious results.
Through the implementation of the hospital affairs open system, the internal promotion of the hospital staff to know the hospital, hospital affairs and self-improvement of the spirit, close the party, the community relations. Externally, it increases the transparency of the hospital's medical services, so that patients can consume in a clear manner, avoiding conflicts between doctors and patients caused by the lack of information. In the future, the hospital will seriously develop new initiatives, new methods and new ways of hospital affairs openness, the full implementation of the spirit of serving the people, and strive to hospital affairs open work to a new level.
Hospital open work summary 3Since this year, in the municipal party committee, under the strong leadership of the municipal government, in the province, the city departments concerned and support, the city of Hopewell in accordance with the work plan formulated at the beginning of the year, to carry out all the work seriously, and has achieved certain results, is now the first half of the work summarized in the report is as follows:
First, the work carried out
Strengthening publicity, guiding farmers to change their mindsets and increase their influence. Propaganda work is the implementation of the new rural cooperative medical first link, only so that the majority of farmers to the new rural cooperative medical policy really understand, they will actively participate in and support. We in the actual work carried out, focusing on multi-faceted, multi-level publicity work. First, through the media publicity and reporting, to expand the influence of the new rural cooperative medical care. This year, xx television, xx people's radio station, and other news media, with special editions, special features and other forms of successive reports on the city's new rural cooperative medical work. Second, the use of examples in the acceptance of compensation, to carry out extensive publicity. In the process of compensation for medical expenses of participating farmers, my window staff actively, patiently and meticulously publicize and explain the terms and conditions and various administrative regulations to every farmer, earnestly answering all kinds of questions raised by the participating farmers, and striving not to let a farmer leave with dissatisfaction and doubts, so that the new rural cooperative medical service window is not only the place to receive compensation for medical expenses of participating farmers, but also an important position for publicity of the new rural cooperative medical policy. The new rural cooperative medical care service window is not only a place to receive medical fee compensation from participating farmers, but also an important position to publicize the new rural cooperative medical care policy. Third, through the news media, government affairs, village affairs, electronic screens and other forms of regular public announcement of the city's participating farmers medical cost compensation information and the operation of the cooperative medical fund, the implementation of sunshine operation, so that the majority of participating farmers in a timely manner to understand the situation of the city's compensation, to see examples of the compensation that occurs in the vicinity of the real feel the new rural cooperative medical policy to bring the tangible, tangible benefits, and realize that the new rural cooperative medical policy. The superiority of the new rural cooperative medical policy, so as to change the concept of active, active participation in, and support of the new rural cooperative medical care. Fourth, to carry out external communication activities and external publicity. In the first half of this year, we *** received more than 10 visits around the country to visit the exchange group, these visits and exchange groups to visit our city agencies and fixed-point medical institutions, to understand the operation of the city's new rural cooperative medical care, the city's pilot work to carry out the situation has been given a high evaluation, at the same time, but also to the city's work of the new rural cooperative medical care to put forward good comments and suggestions for us to continue to improve our work, improve the management approach, improve the quality of service provides a good opportunity for us to work, improve the management approach, improve the quality of service. Management approach, improve service quality provides reference and reference. These external publicity and communication work, expanding the city's influence in the province and even the country, but also for the city's new rural cooperative medical work to further develop a better external environment.
Strengthening management, and strive to provide quality services to participating farmers. The efficiency of the organization, the level of service of the designated medical institutions directly affects the farmers to participate in the new rural cooperative medical enthusiasm, we have always been to provide high quality and efficient service for the participating farmers on the work of the top priority. On the one hand, we insist on efforts to improve the service management level of the organization. In the implementation of the new rural cooperative medical care process, the majority of farmers are most concerned about the medical costs of compensation to realize the problem. The city's new rural cooperative medical service window staff to the "center" "convenient, efficient, clean, standardized" service purpose as a code of conduct, in line with the principle of openness, fairness and impartiality, unified policy, strict control, compassionate operation, the implementation of one-stop services, using independently developed computer software that meets the city's needs, and cashing in medical reimbursements on the spot. As of May 31, the city *** compensation for 22,641 people, the amount of compensation *** counted 10,391,865.41 yuan. Through nearly two years of operation, the beneficiary surface of the household as a unit reaches about 25%, get xx yuan above compensation 967 times, get more than ten thousand yuan compensation 71 times, the highest compensation amounted to 33,877 yuan. On the other hand, we have further strengthened the supervision and management of fixed-point medical institutions, so that they can continuously improve the quality and level of their services. In order to improve the service level of fixed-point medical institutions, the Bureau has organized and carried out supervision and inspection work, and carried out inspections on medical charges, service attitude, service quality and other related situations of fixed-point medical institutions, and found that problems were timely feedback in writing, and requested them to rectify the situation within a certain period of time. At the same time, the use of rural medical training opportunities, increase the township community health service station medical service behavior, rational use of medication, treatment of illnesses and other training efforts, trained doctors amounted to more than 300 people, to create a good medical atmosphere for the participating farmers, so that the majority of the participating masses really get high-quality, efficient, convenient and inexpensive medical services. In the first half of this year, I carried out fixed-point medical institutions inspections **** up to more than 40 times. At the same time, in order to keep abreast of the views and suggestions of the community, especially the participating farmers on our work, in the establishment of the supervision, reporting, complaint telephone at the same time, we also set up a suggestion box in the Municipal Administrative Service Center and the Municipal People's Hospital, a wide range of participating farmers of the city's new rural cooperative medical care opinions and suggestions. Up to now, the service object complaint rate is zero, won the widespread praise of the community, with first-class service to create a first-class benefits.
Strict financial management to ensure that the fund operation security. In the new rural cooperative medical fund regulatory system to ensure that the management and use of the city's new rural cooperative medical fund, the strict implementation of the two lines of income and expenditure, to achieve the exclusive use of funds. The establishment of a sound financial management system, regular monthly reports to the city of new rural cooperative medical care management committee and the community and publicize the use of fund income and expenditure, and the establishment of consulting, complaints and reporting system, the implementation of public opinion supervision, social supervision and system supervision, to ensure that the fund operation security.
Second, the next step in the work of the main points
Strengthen the management of medical care, compensation and other services, and further improve the operation and management mechanism of the fixed-point medical institutions, optimize the compensation reimbursement work procedures, and actively explore scientific, reasonable, simple, easy to implement the management mode, the service model, and to win the trust of the people.
Advance planning, go all out, do a good job in xx year funding all the preparatory work, to ensure that the new rural cooperative medical pilot work sustained, healthy, and steadily advancing. 20xx, the city's veterinary health supervision work adhere to the implementation of the implementation of, as the main line, in order to prevent the inspection of the team as the basis for the construction of the improvement of the "two" quality as a guarantee, to strengthen supervision and management as a means to ensure that the city's veterinary health supervision work. Guarantee, to strengthen supervision and management as a means to standardize epidemic prevention and quarantine behavior, shaping the new image of veterinary law enforcement team, pay close attention to quarantine law enforcement, and strive to improve the quality of quarantine, thorough purification of the livestock production environment, to protect the interests of farmers, to ensure that the health of the people, and vigorously promote the city's sustained and healthy development of animal husbandry production, and better fulfillment of the quarantine and supervision of the duties conferred by the law.