Commodity return clause in civil code

Legal analysis: online commodity operators sell goods, and consumers have the right to return them within seven days from the date of receipt, without giving reasons, except for goods stipulated by law.

Legal basis: Article 19 of the Measures for the Administration of Online Transactions. When selling goods or providing services, online commodity operators and related service operators shall abide by the provisions of the Anti-Unfair Competition Law and other laws, and shall not harm the legitimate rights and interests of other operators or disturb the social and economic order by unfair competition. At the same time, it is not allowed to engage in the following acts of unfair competition by using network technology or carriers:

(a) unauthorized use of domain names, names and logos unique to well-known websites, or the use of domain names, names and logos similar to well-known websites, which are confused with other well-known websites and cause misunderstanding among consumers;

(two) unauthorized use, forgery of electronic signs of government departments or social organizations, misleading false propaganda;

(3) Lottery sales with virtual goods as prizes, and the agreed quantity of virtual goods in the online market exceeds the limit allowed by laws and regulations;

(four) in the form of fictitious transactions and the deletion of unfavorable comments. To enhance business reputation for yourself or others;

(five) after the completion of the transaction, the business reputation of competitors is damaged by malicious evaluation contrary to the facts;

(six) other acts of unfair competition as prescribed by laws and regulations.