The end of this phase of work, but the next phase of work has also been close at hand. It is time to seriously carry out the work of this period of time to summarize the summary refers to units and individuals of a certain stage of learning, work or its completion to review and analyze, then how to write a summary of the work of the operation and maintenance? Maybe "operation and maintenance work summary essay" is what you are looking for, for your reference, I hope to help friends in need.
Operation and maintenance work summary essay Part 1This month's work, operation and maintenance services are normal, all computer equipment in good condition. Ensure the quality of service, improve the satisfaction of the staff of all sections of the IT operation and maintenance of this month. Take responsibility for the work, work hard, comply with the law, obey the management, reflect the self-worth, to provide better service for xxx. The following is a summary analysis and situation description of all failures in June.
1, IT operation and maintenance services *** 49 times
This month's IT operation and maintenance services in the work of the statistical data are as follows:
Office system failure: 6 times, attendance: 2 times, printers/copiers: 9 times, computer failures: 9 times, in the Pu data: 8 times, other failures: 15 times.
2, maintenance and supplies
(The above does not include copier supplies and consumables)
May add print supplies 6 times the total cost of: 2660 yuan May hardware maintenance 2 times the total cost of: 3130 yuan June add print supplies 1 time the total cost of 180 yuan
3, IT operations and maintenance services described and illustrated
a. Inventory of computer assets, rational allocation of computer resources
Combined with the inventory of computer assets made in May, the age of the computer has been expired on the books scrapped. As June is the re-renewal of the contract, the need to inventory all computer equipment in the unit, and categorize the equipment which is under warranty, or out of warranty. *** Inventory of computer mainframes: 125 units, monitors: 141 units, laptops: 61 units, printers: 55 units. Of these, 142 are under warranty and 252 are out of warranty. In April, the unit into the new procurement of 30 sets of computers (Tsinghua Tongfang), 5 printers (OKI820B black and white). In order to ensure that the daily office of each section and xxxxxx needs, xxxxxx section to increase the new printer 5 units, currently in good condition. Inventory in this year's end-of-life has reached the computer **** there are 38 units, the later will be replaced without affecting the use of the user.
Second, xxxxxx security equipment to increase
Before receiving this task, fortunately, there have been a number of monitoring project-related technical knowledge. In order to increase the monitoring of the need for field visits to the current security system equipment, as well as line alignment pipeline. Specific difficulty lies in the wiring, other technical aspects of the basic solution, in this regard, nothing too technical as long as a little contact with the basic understand. The ceiling is higher from the ground, and the ceiling maintenance channel is narrower to implement the more difficult, by its engineering department to complete. In terms of technology, understanding that the clarity of the camera is determined by the number of lines, **** purchased three 600-line camera, which is currently the mainstream use. In order to reduce the burden of wiring engineers, the use of a centralized power supply, that is, all the cameras are in the same power supply above the power supply 12 V. That is, in the wiring does not need to pull another wire from other places to connect the socket. Because all the floors of the power supply is to use the centralized power supply aspect, the power supply in the floor of a certain place. It is not the camera that determines the quality of the recording, but the VCR. VCRs have several recording modes. Respectively: cif, 2cif, dcif, D1, and also higher. Currently xxxxxx security equipment has four, the video quality of all CIF, the resolution of 352x288, the number of days to save about 48 days, one of them is about 18 days.
Third, the copier, printer consumables maintenance
June printer consumables powder amount of 1, copier replacement toner **** there are 5 times. Printer: overall performance is stable, the whole month to failure is basically zero. Copier: responsible for the maintenance of the company every two weeks door to door maintenance, parts of the copier parts to clean up, which check a section, the hearing section of the copier need to replace parts. Inspection of a section due to the aging of the drum core copying effect of marks, affecting the printing effect must be replaced, the total cost of 840 yuan, the current printing effect is good. Two parts of the copier in the Trial Division were damaged, identified by the maintenance company as man-made damages, and the side panel may have been closed too hard when the jam was removed, resulting in the breakage of the thermal drum hooks and the double-sided guide plate, which must be replaced. This part needs to be ordered by the manufacturer, after two weeks to reload the use of the total cost of: 2,290 yuan. Follow-up will be regularly check is the copier status to ensure that it plays its maximum performance. Fourth, attendance
Attendance this work is an important learning opportunity, every time I received the day before the task of attendance I will check once all the tools are normal. Once in Shijing's attendance, the enterprise is an e-commerce enterprise, the enterprise employees should have more than 100 people, in the financial department has more than one set of system management software operation, like a factory's entire production line. Pre-sales, after-sales, shipping, returns management. In the system to query the data has more than 5 million, single export a data table cost more than 30 minutes, so the server behind the large amount of data support is not simple, there are seven servers in the server room, four of which are linux systems. Here I realized that my knowledge is not enough, I have little contact with linux system, I have forgotten some commands, and it was already the end of the day, the administrator was not present, finally I finished the job only at 8 o'clock. Although this work is hard, but a lot of benefits, growth of a lot of knowledge, but also found their own shortcomings and in the future will continue to study hard, in addition to improve their own technical level, and more importantly, to strengthen the staff communication.
XXX position for the technical operation and maintenance. Recent major work for:
1, XXXX race intelligent construction site survey and technical support, during the period of responsibility for the site construction progress to promote, system debugging and other work, the successful completion of the XX race intelligent construction work, the initial completion of the XXXX XXXX internal maintenance personnel XXXX monitoring and park broadcasting equipment use of the training work;
2, network security, cooperate with the XXXX will be XXXXX server system and firewall installation, to ensure that the XXXXX system can withstand a certain degree of network attacks, to improve the overall security performance of the system;
3, subdivided into XXXXXXX board project, against the tender list of functions, the existing board for testing and verification, found and reported the system BUG, progress and functionality;
4, familiar with the XXXXXX system, check the number and model of hardware equipment in the XXXX system in its own server room and hosted in the XXX big data server room, and form a ledger, complete the daily XXX own server room and XXX big data server room hosted equipment inspection, participate in the adjustment of the XXXX own office network;
5, on the procurement of the XXXX company to add the installation of encrypted machines installed in the later stage of the application of industry, and the training of docking
6, XXXX intelligent work, docking construction party, promote the construction progress, determine the construction technology program, coordinate and solve the comprehensive pipeline network, civil engineering, greening and other related units to ensure that the construction work in an orderly manner;
7, XXXX intelligent, docking construction party, combined with the blueprints for the construction, the preparation of Blitz construction program and implement construction, complete the XXX preliminary construction, to ensure that the park opened in October. After the opening of the park docking park various civil engineering units, the south gate west gate interior units, integrated pipe network units, green units to ensure that the remaining workload according to the plan to advance in an orderly manner;
8, XXXX indoor LED screen technical support, the formation of technical advice document;
9, with XXXX intelligent parking lot hardware equipment confirmation, and the formation of the ledger;
10, with the XXXX docking XXXXX intelligent transformation to provide technical support;
11, XXXXX outdoor large screen on-site maintenance work;
12, XXXX intelligent project, video monitoring system, security system, public **** broadcasting system, integrated wiring, network systems, electronic patrol system, display large screen system technical support.
Operation and maintenance work summary essay Part 3Looking back on the past year, in the city and county companies under the guidance of the leadership of the work area has made some achievements, but there are also some shortcomings. Now on the operation of the work is summarized as follows:
First, strive to learn new knowledge, master new equipment, improve business skills.
I work in the unit is a construction of just 2 years of substations, with a full range of office facilities and living appliances, with the Muhammadan living and learning conditions. Since April 20xx into the 110kV substation work, in the city and county work area under the care and guidance of the leadership of efforts to change the previous work mode and method. From a good job for their own work, not others' self-attitude, through continuous learning and exercise, and gradually transformed into a mutual help, *** with the completion and improvement of the new model of collaborative office. Remember the beginning of the station put into operation, still every day with the class at sunrise, sunset and perch to learn the theory and operation of the equipment. The end is the initial contact 110 kV substation equipment, in the city work area leaders usually work worried about the melancholy tone, I often feel invisible work pressure, is devouring me; and this, but also y inspired me, more consciously learn business knowledge.
Until one day last year, in a faction of new equipment without failures in the thought, almost the business knowledge that still exists in the mind to forget all the time, suddenly received a 110kV624 line with the blackout of the transfer of the operation of the maintenance instructions, in the city of the leadership of the district is still a little worried about the tone of the work, I face the correct method of handling accidents and operational steps, after default processing measures, in the long telephone line over there! I'm not sure if you're going to be able to get a good deal on this, but I'm sure you'll be able to get a good deal on this, so I'm sure you'll be able to get a good deal on this.
The second, based on the position, play the role of party model.
As a substation of a grass-roots party members, love and dedication, loyalty, in maintaining the purity of the party's work and ideology, the only way to strengthen the substation usually safe operation of the awareness of the development and implementation of the established system of management, to serve the people, to promote the comprehensive development of substation operation and maintenance work, is to love the party, love the country, love the company should be embodied. In the past year, I took the initiative to study the Party's policies, strengthen the Party's cultivation, further improve my political awareness and working ability, and play an exemplary leading role in the fulfillment of duties and responsibilities. In the company's grass-roots substations to create a harmonious working atmosphere, the courage to take responsibility, fully embodies the excellent value of party members.
Under the new situation, many years of grass-roots substation work, so that I y know the work of the summer peak, the company and the power grid development of the tasks faced. I start from the challenge of this post, when and where to set an example, with practical action to fully reflect the implementation of the party members and practice. In the past year's work around the peak summer to protect the power supply, I clarify the time, lot, personnel and work requirements, the implementation of temperature measurement, special patrols and other work, including overheating of equipment, line arc droop and other causes of tripping, comprehensive substation equipment condition inspection and testing work. Effectively prevent the substation equipment inspection and maintenance is not in place and equipment events caused by the occurrence of the effort, "peak summer" to protect the power supply in the two levels of work under the leadership of the leadership of the district vigorously guided to achieve successful results and results.
Three, the past and present, put a passion for work in the unlimited service to the people.
As power workers, we should at all times the party and the enterprise's cause; at all times should practice "integrity, responsibility, innovation, dedication," the core values of the high standard of performance of the State Grid people's duties. In this year's political power "National Day", "18th National Congress" power protection work, strictly follow the rules and regulations, strict defense, close cooperation with the power scheduling, strong protection of the local people's radio and television broadcasting normal listening, watching. I come from the grass-roots substation an ordinary worker, at any time should be subject to the overall interests of the duty, in the future of this post, I will also, as always, do their own work, clean officer, play the role of party members to take the lead, and strive for the development of the local economy on duty, stand good, to the organization to hand over a "organization rest assured that the masses are satisfied! "
This is the first time I've ever seen a company like this one.
Operation and maintenance work summary essay 4I graduated in xx x months from the University of so-and-so majoring in electrical engineering and automation, and xx July into a company work, xx July transferred to a power plant in Huaneng work. From the work so far, I participated in the education from the plant, military training to the operation and maintenance department internship, and participate in a power plant equipment installation tracking work. In this process I have learned a lot, many aspects have made greater gains and progress, has been transformed from a college student into a qualified state-owned large-scale enterprise employees, and now have a very deep understanding of the work. Now the past year's professional and technical situation is summarized as follows:
A safety
Prevent accidents, ensure personal safety is the primary work of the power sector. I followed the master of the equipment for many operations and maintenance work, always adhere to the implementation of the "safety first, prevention first, comprehensive management" policy, the strict implementation of the power safety regulations, seriously analyze the safety of all types of work in the difficulties, for the characteristics of the work of each task, conscious, targeted, focused on the safety measures. In addition, but also seriously study the daily safety learning organized by the team, careful experience, and seriously discuss and analyze the safety accident cases, from which to draw lessons, to prevent the recurrence of safety liability accidents.
Second, learning and working
1, the improvement of basic theory
In the university, we learn more theoretical things, and the reality of the physical, less understanding of the example. Theory and practice do not do enough, theory and practice are disconnected, which is unfavorable to in-depth study, is the so-called closed door, no practical guidance, the theory will not get a high level of enhancement. After coming to Jinghong Power Plant, the previous theoretical things have been guided by the physical, so that the original fuzzy concepts become clear. Highlighted in the generator rotor, stator, hydraulic turbine, excitation system, speed control system, hydraulic construction and other structures have a deep perceptual understanding.
2, the improvement of professional skills
In the operation period, I followed the team master first from how to inspect the equipment to start learning, in the inspection process to pay attention to what matters and how to use the inspection instrument, in the masters lead, we slowly began to learn to supervise the disk and some simple operation, in the process of supervision of the disk need to focus on monitoring the object, the normal operation of the equipment and how to judge the unit fault and troubleshooting, in the supervision of the disk process, the normal operation of the equipment and how to monitor the object, to determine the unit fault and troubleshooting. In the process of monitoring, we need to focus on monitoring objects, normal operation status of the equipment and how to judge the unit failure and troubleshooting. During every operation and watch, our senior brothers have to ask us questions and strive to learn a simple operation in every eight hours. During the duty period, we must do a good job of accident anticipation, we must grasp the current condition of the whole plant equipment, and we must strengthen the monitoring of the defective equipment.
During the on-call period, we mainly learned how to write operation tickets, how to handle a variety of work tickets, in the unit maintenance, with the master to do a good job of overhauling the unit's safety measures, in the end of the maintenance work, to learn how to restore safety measures. All of these tasks require us to take seriously and check carefully, only in this way can we ensure the safe and stable operation of the unit. During the operation period, I have participated in the start and stop operation of the unit for many times, and I have a certain degree of understanding of the start and stop process and the matters that need to be checked and paid attention to.
During the maintenance period, under the guidance of the master, I learned to look at the electrical secondary diagram, understood the basic working principle of the excitation system and governor, and learned some basic principles and applications of electrical controllers and plc. During the overhaul of No. 5 unit, I mainly followed the master to learn the knowledge of instrumentation, mastered the power transmitter, frequency transmitter, pressure gauge, digital display meter and other measuring components of the working principle and calibration methods; and mastered the main oil temperature, oil pressure, oil level, tile temperature and other non-electricity measurement points of the plant's layout and its calibration value. At the same time mastered the use of some experimental equipment. In terms of thermal instrumentation, I learned the working principle of other sensors and their role. In addition, I also participated in the overhaul work of the No. 5 unit governor, and through on-site learning, I have a deeper understanding of the governor system, and a systematic understanding of what is on the drawings.
Outside the overhaul work task, we often accompany the master to carry out the elimination of defects, abnormal equipment troubleshooting. In the work of the master often let us assume that he is the person in charge of the work of the face of the problem should be how to deal with, mobilize us to face the problem alone to solve the enthusiasm, gave us a lot of space to think. Through the master's teaching, I summarized in dealing with equipment failure should pay attention to matters: First, we need to be very familiar with the structure of the equipment, the principle and its role in the system; then, we may recognize the failure should be out of which, how to deal with, and in the process of dealing with what other equipment may be involved; so that we can judge what should be done to avoid the safety measures to harm themselves, harm to the equipment.
These are the first steps in the process.
Three, training and learning
Since entering the power plant, the company through a variety of ways to provide us with a good learning environment. From the beginning of the induction training to the weekly team arranged professional knowledge training, monthly departmental examination training, in the factory representatives to assist in the work, the leaders are also to seize the opportunity to invite manufacturers of technical personnel to speak to us about the knowledge of various professions, such as plc basics and application of training, governor basics of training in April, the power plant also sent us to participate in the "turbine generator unit operations In April, xx, the power plant also sent us to participate in the "hydro generator unit operation senior watchman" training. In the continuous training process, each of us have gained a lot of things. In addition to participating in the collective organization of the various training work, I also use my spare time to read some of the power plant operation and maintenance of books, such as "hydroelectric power plant automation," "hydroelectric power plant operation duty," "plc principle and application" and "power system relay protection," in order to enrich their professional knowledge.
Fourth, there are shortcomings and future efforts
1, the depth of the theoretical knowledge of the power plant production link is not enough, because it is "operation and maintenance of one", relative to the old production model, we know a little bit more widely, but in the professional knowledge of the study is not in-depth enough, the future in the study, to be constantly strengthened in one aspect of professional knowledge. The company's main goal is to provide the best possible service to its customers, and to provide the best possible service to its customers in the future. Improve their comprehensive ability to keep up with the development needs of the power plant.
2, in the usual work, although involved in a lot of specific work, but in view of the overhaul period of each person's division of labor is different, the understanding of the entire system is still basically at the theoretical level, and the system is still relatively fragmented learning, the lack of overall clarity of the understanding of the important and complex equipment is not yet able to take charge of the independent diagnosis of faults and overhaul tasks. The improvement of this ability is also my main task in the future work and study.
Operation and maintenance work summary essay 5I in xxxx in xxxx on xx to the system support department to do operation and maintenance engineers, unknowingly in the company has been working for three months, the probationary period has been completed, according to the company's rules and regulations, now apply for the company to turn into a full-fledged employee, from the first day of coming to the company began to integrate myself into the company and the team, I y appreciate the positive atmosphere and the great charm of each department of the company, witnessing the company's positive attitude, the company's positive atmosphere and the team's positive attitude, the company's positive attitude and the team's positive attitude. The great charm of each department, witnessed the NOC step by step towards maturity, saw the company and the station's network continues to sound and system continues to improve and become clearer day by day, at the same time, but also see the operation and maintenance center to give operation and maintenance engineers to aspire to the learning platform and and the endless opportunities and challenges, so, will be the three months of work is summarized as follows:
I. I have worked hard and gained the recognition of the leadership of this department and the company's colleagues. Of course, I also appeared some small errors and problems, departmental leaders and related colleagues also pointed out to me in a timely manner, to promote my growth. In the operation and maintenance position of the three months of time, the focus of the work is mainly concentrated on:
1. Maintenance of the office intranet;
2. To help solve the computer problems of colleagues. Although this is the most basic merit, but at first still encountered some difficulties, due to the company uses the English interface, the beginning of some discomfort, low efficiency, but slowly familiarize themselves with, some of the work also began to get comfortable. In the first month, the work is still the basic work of operation and maintenance, but in this month, I was responsible for the company's paperless office tasks, making the company's administrative, personnel, development and other office OA forms and processes. Due to time constraints, some small errors they did not find, such as font type, size and its way. Fortunately, the support and understanding of colleagues, so that OA more perfect and smooth. The second month, the company's various monitoring software applications and various monitoring equipment installation is completed, in order to protect the company's power and the normal work of the system, our operation and maintenance work is particularly important, we NOC will be subdivided into the operation and maintenance of the work to ensure that the company 24 hours a day, someone is on duty, they began to day shift and evening shift every 12 hours on duty rotation, the work content is mainly to monitor the Cacit, Nagios, Cdrtool, Smokeping, Vmare, monitoring and other monitoring. When there are alarms or other anomalies, we will notify the appropriate person in charge at the first time, and solve the problem in the shortest possible time, in order to strive for the normal operation of the server throughout the year. In the third month, the departmental leaders again arranged me as a normal shift, mainly responsible for the company's daily operation and basic equipment maintenance and handling of abnormal situations. The deployment of the company's new server room was completed, and I was actively involved in it, the server room network cabling, the organization of the distribution of network cables, the monitoring of network cabling points, the organization of the server power cord classification .... Learned a lot of things from.
Second, the results of my work: If I just came to the days just from the introduction to understand the company, the company's knowledge is only skin deep, then with the passage of time, I have a more profound understanding of the company, the company's leadership of the strict requirements, so that I from the company to a lot of previous days did not learn the knowledge, not only to gradually improve technical skills, such as understanding of the various computer parts of the I not only gradually improve my technical skills, such as understanding the working principle of computer parts, general treatment of problems and maintenance techniques. And gradually change the work in the irregular operation, in and out of the server room of the precautions, reception staff of the process, the daily maintenance of standardized operation, construction attention to detail. Let me realize that as an operation and maintenance engineer, to ensure that the company's network and all kinds of equipment running normally is our responsibility, to maintain a variety of computer room network line neat and clean is our obligation.
Third, my shortcomings and improvements: three months, I was in the manager and colleagues in the company's enthusiasm to help make some progress, comprehensive view, I think I still have the following shortcomings and deficiencies:
1, I can not be more flexible application of the system network knowledge, lack of experience in dealing with the relevant abnormalities faults;
2, sometimes not enough to do the job ably, the work of the initiative to play or not enough. The initiative to play or not enough, the foresight and creativity of the work is not enough, there is still a certain distance from the requirements of the leadership;
3, business knowledge, especially in the LAN knowledge is still slightly lacking. Knowing the shame and courage, in the future work process, I will be more strict requirements for themselves, 1, constantly strive to enrich themselves, research network architecture, computer hardware and software maintenance of a variety of knowledge, so that they deal with emergencies to improve the efficiency, as well as some commonly used services to build. 2, in the future work, but also to participate in the corresponding certificate examination, and constantly promote their own, and grasp the use of spare time to study hard IT knowledge, build a variety of servers, network knowledge, and the use of IT knowledge to improve the quality of service. Knowledge, build a variety of servers, network knowledge, while improving the level of English.
Fourth, the company's proposal: only in the scope of my work, I came to the company. Short time, need to learn a lot, some situations are not familiar. However, I believe that, with the support of leaders and colleagues, I will increase the maturity of the work, and do my best for the development of the company.
My summary is not comprehensive, I hope the leadership more valuable advice. In the future work, I will, as always, to people:
With people, to work: strive for perfection, and constantly improve their technical level and overall quality. Here I put forward the application for regularization, I hope I can become a full-fledged employee of the company, I implore the leadership to be approved.
Operation and maintenance of the work of the company under the correct leadership of the leadership of the company, in the strong support of colleagues, based on production safety, to improve the operation and maintenance of the team's indicators as the main task, to the user satisfaction as the goal of the performance of my work in the following aspects:
First, the maintenance of machine room < /p>
The sub-front-end equipment room power supply, dedicated network equipment for regular dust, maintenance, to ensure the normal operation of the room, to achieve safe and trouble-free transmission. Maintenance and overhaul of the transmission room air conditioning to ensure the normal operation of the equipment, to avoid the occurrence of alarms due to the temperature of the room over the limit. Regular discharge tests were conducted on the power supply of the transmission equipment room and the UPS power supply of the front-end machine. Cleaning of equipment assets in the equipment room, drawing supplementation. In accordance with the provisions of the server room duty, do a good job in the server room duty, server room equipment operation and server room power supply, in accordance with the actual situation of the server room, truthfully fill out the server room duty log, weekly measurement of rectifier cabinets, battery packs and DC distribution cabinets, weekly cleanup of the equipment and equipment dust and dust nets, overhaul of the generator to ensure that the emergency power supply, half a year did not find any anomalies.
Second, the operation and maintenance service quality indicators
The maintenance area has more than 110,000 households, now divided into front-end server room there are three: *** there are 300 buildings buildings, equipment (including: optical, EOC, ONU) *** 4850 sets, optical transfer box 18, because of the previous network design reasons, a set of equipment to cover, at most 72 Households, at least 32 households, construction power connectors are not uniform, the old network and the new network cross, more than 150 work orders per day, especially the broadband problem is the most prominent, from February this year, for the sub-front-end made several major adjustments, with the municipal company's data centers, set-top box manufacturers, OLT manufacturers, February, April, June and other broadband testing and expansion, to solve the problem of repeated dialing of the user, the grid Group but still according to the company's requirements, do a lot of explanation and testing work. Grid service quality indicators, have reached the company's requirements: return order standardization rate is higher than the company's provisions: 98%, the timely rate of 95%, service satisfaction of 98%. Service indicators to meet the requirements of the city company.
Third, the new skills to get up
With the vigorous development of FTTH, the grid of each server room are added a new Risconta OLT, in the installation of the time to consult the installation of colleagues, humbly ask for advice, to hold some of the FTTH knowledge. At the same time in the online learning, look at the group inside the exchange of colleagues, accumulated some experience, the knowledge gained to apply to the actual, where I am in the grid, the need for IP set-top box installation, I led the installation of 200 sets of hotel IP set-top box, the whole group of people on the IP set-top box of the new installation workflow, precautions, practice site learning, and now all the personnel, in the installation of IP set-top box and maintenance, are up to the company's maintenance requirements.
Fourth, network optimization
Network optimization, with the network company's three sub-front-end IPQAM expansion and rectification, in May, the Cisco 80GIPQM expansion work, in June, the sub-front-end plus a 6K switches, a Fiberhome OLT, as well as the machine room cut line and other work. The opening work of the three 8-minute optical not opened, to participate in the 144-core, 96-core and other cutting work, and the expansion of the capacity of the flower 2 buildings and other work.
First of all, to ensure the safe delivery of branch and trunk lines, to strengthen the management of cable TV security transmission, maintain network security, to do the five diligence: "diligent inspection, diligent visits, diligent patrol, diligent reflection, diligent communication". For the emergence of emergencies, report within the first hour, repair personnel should be timely maintenance. Ensure the safety of the region's signal delivery, so that the quality of cable television signal is always in a good state. Secondly, the user service: user first, attentive service, improve the efficiency of maintenance work. To change the previous ideological concepts, should be based on the present, recognize the current situation, face the market, good service, with technology to find users, with the quality of the user to get the user, with the service to retain the user, so as to consolidate the market with the image.
But there are still some personal shortcomings, I believe that only the service to do a good job, the signal quality improved, the real and the user to do the heart to heart, get the user's trust, and the efforts of other colleagues, the user's complaints will be slowly reduced. The foot on the ground, pay close attention to the implementation, tenacity and hard work, for the next year's work, laying the foundation, create conditions for the successful completion of the company's various indicators of the task.