The judicial administrative department shall, in accordance with the law, strengthen the medical dispute people's mediation committee guidance.
The insurance supervision and management organization shall, in accordance with law, strengthen the supervision and management of medical liability insurance work.
The public security organs shall strengthen the public security management of medical institutions, maintain normal medical order, and deal with disruption of medical order according to law. Article 6 The news media shall comply with the provisions of relevant laws and regulations, abide by professional ethics, objectively and impartially report on medical disputes, and correctly guide public opinion. Article 7 The city to establish a medical liability insurance system, encourage medical institutions to participate in medical liability insurance. Article 8 the city and county levels to set up a people's mediation committee of medical disputes (hereinafter referred to as "medical mediation committee"), respectively responsible for the urban areas and counties (cities) people's mediation of medical disputes, and accept the local judicial administrative departments of the business guidance. Medical mediation committee mediation of medical disputes do not charge any fees, the work of the financial resources by the level to be guaranteed.
Medical disputes mediation rules by the medical mediation committee based on the "Chinese People's **** and the State People's Mediation Law" and the relevant provisions of this approach to develop and report to the same level of judicial administrative departments for the record. Chapter II prevention of Article IX of the administrative department of health shall regulate the admission of medical institutions practice, strengthen the supervision and management of the practice of medical institutions, and improve the quality of medical institutions and medical personnel medical services. Article X medical institutions shall, in accordance with relevant laws, regulations and rules, establish and improve the responsibility for medical safety, medical quality monitoring and evaluation, doctor-patient communication, accountability for medical accidents and other systems and medical disputes.
Medical institutions shall arrange for the reception place, equipped with specialized personnel to accept the consultation and complaints. Article 11 medical personnel shall comply with the following provisions:
(1) comply with health laws, regulations, rules and technical specifications;
(2) comply with professional ethics, care, love and respect for patients, and protect the privacy of patients;
(3) strive to study the business, update their knowledge, and improve the level of professional and technical skills;
(4) in the diagnostic and treatment activities should be (D) in the diagnostic and treatment activities should be explained to the patient's condition and medical measures, the need to implement surgery, special tests, special treatment, should be promptly explained to the patient medical risks, alternative medical programs and other circumstances, and to obtain their written consent; not appropriate to explain to the patient, it should be explained to the patient's next of kin, and to obtain their written consent;
(E) due to emergency situations such as rescue of dying patients, can not obtain the views of the patient or his/her (E) due to rescue of life-threatening patients and other emergencies, the patient or his close relatives can not be obtained, approved by the head of the medical institution or the authorized person in charge of the corresponding medical measures can be implemented immediately;
(F) in accordance with the provisions of the written medical records, shall not be hidden, forged or destroyed medical documents and related items and information. Article 12 The patients and their close relatives shall abide by the following provisions:
(1) abide by the rules and regulations of the medical institutions;
(2) truthfully state their conditions to the medical personnel, cooperate with the medical personnel in diagnosis, treatment and care, and sign the relevant written informed consent as required;
(3) pay the medical expenses according to the regulations;
(4) express their opinions according to the law after medical disputes. After the medical disputes, express opinions and demands in accordance with the law. Article 13 Public medical institutions shall participate in medical liability insurance, non-public medical institutions may voluntarily participate in medical liability insurance.
The municipal health administrative department may determine the insurance organization to underwrite the medical liability insurance through bidding or other means.
The cost of participation in the medical institutions from the operating funds, the cost of medical institutions in accordance with the regulations; medical institutions shall not participate in medical liability insurance to raise the existing fees or increase the burden on patients. Article XIV of the public security organs shall, in accordance with relevant laws and regulations, guidance and supervision of medical institutions to implement security systems, measures and security provisions, timely detection and rectification of security risks. Chapter III Reporting and Disposal Article 15 After the occurrence of medical disputes, the medical institution shall promptly report to the local health administrative department, start the medical dispute disposal plan, and disposed of in accordance with the following procedures:
(a) timely organization of the hospital experts to consult, the consultation will be informed of the views of the patient or the patient's next of kin;
(b) in the case of doctor and patient parties **** with the presence of the "Regulations on the Treatment of Medical Accidents" sealing the Regulations for the Treatment of Medical Accidents" seal or unseal the scene of the physical and related medical records;
(c) the death of the patient in a medical institution, according to the provisions of the body will be moved to the morgue or funeral parlor. Doctors and patients can not determine the cause of death or the cause of death of disagreement, in accordance with the "Regulations on the Handling of Medical Accidents," the autopsy;
(d) inform the patient or the patient's next of kin of the method of disposal of medical disputes and procedures, and respond to the patient or the patient's next of kin of the consultation and questions;
(e) the patient or the patient's next of kin, as well as other people seriously disrupting the order of the medical work of the people who do not listen to the dissuasions (E) the patient or the patient's close relatives and other people seriously disrupt the order of medical work and do not listen to the dissuasion, and timely to the local public security organs to report to the police;
(F) participated in the medical liability insurance medical institutions, should be truthful to the medical liability insurance underwriters to provide the relevant information on the medical dispute;
(VII) disposal is completed, the administrative department of health to submit a report on the disposition of the medical dispute, reflecting truthfully the occurrence of the medical dispute, and the investigation and handling of the situation.