Part I sales store manager work report how to write
20xx-20xx years, under the correct leadership of the manager, in the active support of colleagues and vigorously help, I was able to strictly require themselves, better fulfill the duties of a supervisor, better completion of the work of the task, summarize the harvest a lot.First, in the work of learning, and constantly improve their own business
As a supervisor, first of all, only their own high level of business, in order to win the support of colleagues, but also be able to bring good, good management of the following personnel. This is for me a student just graduated from school, but also there are too many things for me to learn, as the company continues to expand the scale of the work of our supervisors put forward new requirements, through the study, I can always learn well in advance in all aspects of the ability to do a good job of guiding the following staff.
Second, staff management
To do a good job in the management of employees, guidance, although the Governor is not considered a big leader, but also managed a bunch of people, it is the trust of the leadership to allow me to take on this important task, therefore, in the work, I am always on their strict requirements, no matter who, there is a violation of discipline, and will not be tolerated and relieved, it is because I can be strict with the management of the courage to manage, and in the life of the staff, and can care for the following. The care of the following staff, so they are very respectful of me, are subject to my management, half a year down the line, we can summarize from these trivial work in a management method of their own.
Third, the management of the site
This is a big concept, it contains a lot of content, I summarize my work from the following small aspects:
1, the site of the Code of Conduct, as a whole, I feel that the control is not too good, which is not issued by the company to the instrumentation of this piece of the words of the company issued by the uniforms, which leads to the staff have the opportunity to find excuses, and I have not had a way to go to the site, and I have not had a way to go to the site. I have not had a way to control the emergence of this situation, I want to learn from the future work to cope with and management - management - employee site behavior.
2, the scene of the environment of the first floor is the company's front, the usual flow of people is also relatively large, the health to do a good job, but I feel that I myself in some cases should be urgent, I can not fully think of all the ways to cope with the same time I want to the management of cleaning I can not do a good job
3, the extracorporeal circulation would have been behind than others in this link, but also because of this time I hurt all the managers of the first floor to the first time, I have to learn from future work to deal with and manage - staff behavior on site. I harmed the first floor of all managers have been disciplined, but at the same time I also through this "tuition", so that I learned a lot of things from it. I believe I will be more alert to these things after this incident.
Part II sales store manager work report how to write
Looking back on the past 20xx year, there are a lot of good memories floating in the mind, in each of our staff's hard work, has made great progress.As a store manager I y feel the great responsibility, years of work experience, let me understand the truth: for a good economic efficiency of the retail store, one is to have a professional manager; two is to have good professional knowledge to do the backing; three is to have a set of good management system. Observe with your heart, communicate with your customers with your heart, and you can do well.
Specifically summarized as follows:
1, conscientiously implement the company's business policy, while the company's business strategy correctly and timely conveyed to each employee, play a good bridge role.
2, do a good job of the ideological work of the staff, the unity of the staff in the store, fully mobilize and play the enthusiasm of the staff, to understand the advantages of each employee, and to play its strengths, to do the amount of talent applicable. Enhance the cohesion of the store, making it a united collective.
3, through a variety of channels to understand the industry information, understanding of the customer's shopping psychology, to know themselves and their peers, the heart of the matter, targeted, so that our work is more targeted, so as to avoid unnecessary losses brought about by this.
4, lead by example, do the staff table handsome. Continuously instill the corporate culture to the staff, educate staff to have a sense of the overall situation, do things from the overall interests of the company.
5, by thoughtful and meticulous service to attract customers. Utilizing the initiative and creativity of all employees, the staff from passive "let me do" to active "I want to do". In order to create a good shopping environment for customers, and create more sales for the company, we lead the staff to do their job in the following aspects. First of all, do a good job of cleaning every day, to create a comfortable shopping environment for customers; second, proactive customer service, as far as possible to meet the needs of consumers; to continue to strengthen the sense of service, and with a heartfelt smile and polite civilized language, so that customers leave the store satisfied.
6, dealing with inter-departmental cooperation, collaboration between the upper and lower levels of work, less whining, more enthusiasm, objectively look at the work of the problem, and a positive attitude to solve.
20xx year is our company in the development of the market is very important year, for a just set foot in the new market for the company and the work team, but also a full of challenges, opportunities and pressures to start a year. In order for me to adjust the work mentality, enhance the sense of responsibility, sense of service, fully understand and do a good job of their own work and tasks should be completed.
I set up to 20xx year work plan:
1, in the first quarter, to litigation business development. For the existing old customer resources to do litigation business development, may have litigation needs of all customers to develop once, there is an intention to cooperate with the customer to arrange legal affairs commissioner to meet and discuss. During this period, at least two pieces of litigation business, agency fees amounted to more than 500,000 yuan (150,000 yuan each). Do litigation business development at the same time, can not lose the customer handled by the various types of business, and the customer to maintain regular contact, timely report on the progress of the customer handled business.
2, in the second quarter of the time, to trademarks, patents business. Through to the professional market, participate in professional exhibitions, Internet, telephone, strangers to visit a variety of business development methods to develop customers, and intensify contact with the old customer feelings, to form a cycle of business for the customer group. So as to reach more than x million yuan agency fee (no less than x million yuan agency fee per month). At the same time vigorously develop the market, can not lose the customers handled by the various types of business, and the customers to maintain regular contact with the customers, and timely report on the progress of the customers handled the business.
3, the third quarter of the "11" "Mid-Autumn Festival" double festival brings unlimited business opportunities, to the second half of the year to bring a good start. And, with my expertise in high-end business and the relative improvement of the overall capacity of the larger enterprises in line with the "Qianlong Imperial Famous Trademarks" or "China Trademarks" conditions of the customer, to do a targeted development, there is an intention to cooperate with the customer can be arranged to meet the business manager to discuss, and strive for the signing of a "China Trademarks," the contracting costs of more than 1 million yuan. Do well-known trademarks and trademarks business development at the same time, can not lose the various types of business handed over by the customers, and the customers to maintain regular contact, timely report on the ` progress of the handover business.
4, the fourth quarter is the end of the year, this time to make every effort to maintain the business situation of the old customers. First of all, to gradually understand the old customers have the potential to develop customer resources, to find out where there are loopholes, targeted to do feasibility study, and strive to protect the intellectual property rights of the customer company to do face, the agency fee of at least 200,000 yuan per month.
Part III sales store manager work report how to write
Honorable leaders, colleagues:
Hello!
Full of passion and challenges, carrying the joy and dreams of 20xx year, in the track of time gradually away, full of hope in 20xx year, is about to step on the breath of spring, full of surging passion to us. 20xx year, I served as the store store manager of the xth year, this year for me, is to accept the challenge of learning and harvesting the experience of the year. Here, thanks to the company's leadership and all the staff to give me such an opportunity to show themselves and show their ability to platform, I feel, I'm glad, I'm proud, I'm happy. Below, I will be on their own this year to fulfill their duties to you to do the following report, if not, please criticize and correct:
First, to strengthen learning, and constantly improve their ability to work
As a store manager, I not only want to make an example of product sales to the staff, but also be responsible for the day-to-day management of the store. In order to better complete their work, I pay great attention to their ability to enhance. I actively participate in a variety of learning and training activities organized by the company, seriously study the company issued a variety of sales management information. I also use my spare time to understand the knowledge and information related to the industry through the network. Through continuous learning, my marketing level and management ability have greatly improved.
Second, based on their own duties, and strive to complete the work
In the work, I strictly in accordance with the company's rules and regulations require their own, and strive to give employees a good example. Seriously do a good job of store management, actively carry out staff training, and strive to enhance the company's brand image. Focus on communication with employees, organize meaningful collective activities to enhance the team's vitality and cohesion. Strengthen the communication with customers, enhance customer understanding of the company's products, and cultivate brand advocates. Achieved better results in the work.
Third, 20xx year work completion
20xx year, the store in all staff **** with the efforts made good results:
First, the colorful treasure sales performance increased significantly. The head office to increase the strength and speed of the color treasure style update and the adjustment of the color treasure marketing program, for us is both an opportunity and a challenge. I seriously organize the staff to study the company's new program, to understand the new products. Through simulation marketing and other ways, we accelerated the staff's understanding of the color treasure exchangeable goods, and improved the staff's skills in color treasure sales. My store's color treasure sales from last year's xx million yuan to xx million yuan this year, and achieved good results.
Second, the platinum sales performance steady growth. By summarizing the previous platinum sales, we found out the reason that restricts the sales of platinum - fewer sizes and styles of rings. In response to this situation, we enriched the platinum ring styles, make up the number of yards, thereby increasing the rate of orders, platinum sales performance to achieve steady growth.
Third, the overall strength of the team has been improved. In the work, I through to the staff to explain the company's reward and punishment system, welfare system, to share my feelings in life and work, and other ways, and constantly enhance the sense of belonging and cohesion of the staff, to stimulate their passion and vitality in the work. Strengthen the training of new employees, so that they can adapt to the work as soon as possible, as soon as possible into our team.
Fourth, there are shortcomings in the work
Although in 20xx our store has made good results, got 10 consecutive months compared to last year's upward award and 9 consecutive months to reach the standard award, but we have to be sober to realize that there are still many shortcomings in our work.
First, the management of VIP customers is not yet in place, the entire store's VIP customers are on the low side.
Secondly, the staff of the store are local people, and there is still no small problem in the management.
Fifth, the focus of the work in 20xx
(a) to strengthen the team to build, enhance the cohesion of employees
First, we must strengthen the staff's ideological understanding of the training and learning, to help employees establish a correct outlook on life and values. Secondly, through the adjustment of the shift, to enhance the understanding of the staff, to prevent the staff from ganging up. Third, more communication with employees, timely understanding of the psychological status of employees, to resolve conflicts at work. Fourth, often organize collective activities, organize staff and colleagues in the same area to carry out meaningful competitions, enhance the sense of collective honor of the staff. Fifth, to strengthen the staff recruitment efforts, recruit more foreign staff and local staff with, to ease the pressure of management work.
(B) adjust the incentive mechanism to stimulate the enthusiasm of employees
First, every two weeks to select an excellent staff to give awards, and as a selection criteria for the annual excellent staff, in order to stimulate the staff to actively work hard, and work hard to be the first work enthusiasm. Secondly, the selection of excellent small class leader, so that employees can independently lead the class, from which to learn how to do a good, to give employees the opportunity to show their own and the stage.
(C) the development of VIP customer management system, strengthen the management of VIP customers
1, the store's key customers by the store manager and foreman to personally receive, to the staff to do a good job of example, and the establishment of the store manager and foreman of the customer maintenance book.
2, we must leave the contact information of the customers in the store by all means.
3, in addition to the usual large holidays to customers to send blessings to the text message every Friday unified to all the VIP blessings and warm text messages, and to send information to the VIP task assigned to the individual.
4, the customer did not leave a phone number on the purchase ticket or to reach the amount of money not given for the VIP card does not count as personal performance.
5, a quarterly seminar on VIP management, we **** with the summary of the quarter to the progress of VIP management work, and targeted improvement methods and measures for the next quarter.
In short, a year's work has made certain achievements, but there are still many shortcomings, in some details of the handling and operation of a certain lack, I want to sharpen their own work and learning in the future, in the guidance of the leadership and colleagues to help improve their own, carry forward the strengths to make up for the shortcomings. In the new year will develop my new goals, with a full state of mind to meet the new challenges, to advanced learning, to colleagues to learn, to make up for their shortcomings, *** with the progress of the store for tomorrow and do their best! I would like to take this opportunity to wish all the leaders and colleagues a happy new year and all the best!
My duty report is over, thank you!