First, the outpatient service system
1. Outpatient doctors work under the leadership of the director, constantly strengthen their professional study and improve their professional level.
2. Be considerate and caring to patients at work, be enthusiastic and active, have a kind attitude, and enthusiastically answer patients' inquiries in civilized language.
3. The diagnosis and examination of the disease should be careful, do a good job in outpatient registration and report the epidemic situation.
4. Outpatient prescriptions and observation cases should be written in strict accordance with the writing requirements and format of prescriptions and observation cases.
5. For critical, difficult, surgical and other complex diseases, please consult your superior (hospital) doctor or put forward referral opinions in time.
6. Priority should be given to patients with high fever, critical illness, old and young.
7 outpatient service should be kept clean and tidy, and the outpatient service environment should be continuously improved. Publicity of health and disease prevention knowledge, health education and family planning knowledge.
8. Doctors should adopt efficient and economical treatment methods, use drugs rationally, and try to reduce the burden on patients.
Second, the treatment room work system
1. Keep the room clean and clean it at any time after each treatment; Disinfect once a day. No one is allowed in except doctors and patients receiving treatment.
2. Put instruments and articles in a fixed position; Clean areas and polluted areas are strictly separated.
3. Strictly carry out aseptic technical operation, and you must wear work clothes, working caps and masks when entering the treatment room.
4. The soaking solution of sterile holding forceps should be replaced twice a week.
5. Sterile articles must be marked with sterilization date, and those that exceed one week must be disinfected again.
6. Strictly implement the disinfection and isolation system, and make records of disinfection and equipment disinfectant configuration replacement to prevent cross infection.
7. Before injection and disposal, the system of "three inspections and seven pairs" must be strictly implemented.
8. Check the drug quality before dispensing, and pay attention to whether there is deterioration and whether there is crack in the injection; If the validity period and batch number do not meet the requirements or the label is unclear, it shall not be used.
9. Before using allergic drugs, you should ask in detail whether there is a history of allergies. If drug sensitivity test is needed, drug sensitivity test must be done. Special drugs should be checked repeatedly, and compatibility taboos should be paid attention to in the administration of multiple drugs.
10. In the process of injection and disposal, if patients raise questions, they should check them in time to ensure that they are correct.