The single dismissal of the doctor involved in such a serious medical incident is far from enough. The organization must take a holistic view of the system and management system, and take practical measures to strengthen the system, raise safety awareness, improve the service culture, and increase supervision. This is the only way to prevent such incidents from happening again.
The patient was left in the MRI chamber for 3 hours, which is a major safety management negligence and dereliction of duty on the part of the medical organization. The dismissal of the doctors concerned is not enough, and measures need to be taken in a more comprehensive and in-depth manner, which include:
1. Conducting an in-depth investigation into the incident to find out who was responsible and what was involved in every aspect of the negligence. This is not limited to operators, but also includes all aspects of equipment monitoring, patient transportation, and so on. This can be a comprehensive investigation of safety management loopholes, rectification.
2. Serious accountability for those responsible. According to the seriousness of the failure to take appropriate accountability measures, such as notification of criticism, demotion, dismissal and so on. This shows that the organization attaches great importance to the incident, and also serves as a wake-up call.
3. Strengthen the medical safety management system. The organization should review the existing medical safety management system and revise and improve the existing loopholes and deficiencies. In particular, the management of high-risk areas such as radiology and ICU should be strengthened, and more stringent and humanized management system and operation procedures should be formulated to avoid the recurrence of such incidents to the greatest extent possible.
4. Improve the safety awareness of medical staff. To strengthen the medical safety education and training, especially to strengthen the sense of responsibility of health care personnel, the sense of operational standards, the patient first awareness. Regular medical safety drills are also an effective way to raise awareness.
5. Focus on patient experience and create a service-oriented culture. Hospitals should pay attention to the patient's experience during the consultation process, focus on patient communication, and establish a patient-oriented service concept. This can promote doctors and nurses in their daily work to develop a "patient-centered" mode of thinking, so that in the critical moment to pay more attention to patient safety.
6. Adopt effective supervision and inspection measures. Strengthen the daily on-site inspection, regular spot checks on the medical services of various departments, and timely rectification requirements. This is also part of the organization's management's supervision of medical quality and safety, and can continue to urge departments to pay attention to details that may have been missed, to ensure that patients receive the care they deserve.