Inadvertently, a period of time has come to an end, the past this period of hard work, must let you have more promotion in the work! Do a good job of sorting out and writing a job summary. In order to make it easier and more convenient for you to write a summary of your work, here are 5 hospital pharmacy work summary templates that I have helped you organize.
Hospital pharmacy work summary template 1
Time flies, 20 - year has passed , in this nearly a year's work, the pharmacy conscientiously carry out the implementation of the relevant laws and regulations of the management of the pharmacy, and effectively protect the people with the safety of the drug, the effectiveness of the drug, the economy, reasonableness and so on. In the hospital leadership care and guidance, in the relevant departments and sections of the strong support and help, closely around the pharmacy's work priorities and requirements, the whole section of the composition of the staff to unity and cooperation, pragmatic and realistic state of mind, the successful completion of the various work tasks and goals. Nearly a year of pharmacy work is summarized as follows:
First, improve the workflow, improve efficiency, convenient for nurses, patients.
The pharmacy is directly facing the pharmacy nurses, patients, an important window, how to facilitate nurses, patients, how to improve efficiency, is the focus of the work of the pharmacy. With the increase in the daily workload, in order to better improve the work of the pharmacy, improve efficiency, in order to better facilitate the nurses, patients, in order to meet the requirements of the premise, first of all, do a good job with the nurses, patients, told them to wait patiently, the section of the team staff cooperation will be as soon as possible to allocate the prescription finished. This also fully reflects the enthusiasm of all the staff of the pharmacy, work together to overcome the difficulties.
Second, do a good job of drug planning, drug inventory.
Every job is done practically, carefully and meticulously, laying a good foundation for the next step of the work.
In accordance with the requirements to ensure that the first-line clinical drugs, according to the monthly sales and clinical departments prescription dispensing situation to do a good job of ordering drugs, every time on time to meet the needs of the clinical departments supply of drugs. In this nearly one year, the pharmacy can do a good job of drug supply. Pharmacy staff to carry out drug inventory, in order to ensure the accuracy of inventory data, the monthly drug inventory work are its arrangement in the close to the end of the work time. To ensure the accuracy of the information system drug operation data, the computer is checked at any time. Strict implementation of operating procedures and prescription system to ensure that the inventory work carried out smoothly, the inventory of drugs to do computer data and books in line with the account, the account is consistent with the goods, no error accidents. And inventory of drugs to do a heart count, placed reasonably, neat and so on.
Third, good drug management.
After receiving the program drugs, seriously do a good job of checking and acceptance of drugs, seriously check the expiration date of the drugs and seriously maintain the daily maintenance of drugs. In the work according to the seasonal changes and the clinical departments of the drug timely adjustment of the drug purchase program in a small number of times into the drug, so that the drug commonly used and always new. Closely cooperate with the clinical departments to do a good job in each ward prescription and receive a single allocation of drugs to ensure the quality of drugs, while trying to do a good job in the rational use of drugs, improve the implementation of treatment programs, and strive to improve their own quality, in order to better strengthen the management of the quality of medicines can be guaranteed to protect the patient's medication safety, reasonableness, efficacy, and economy.
Fourth, standardize the management of special drugs.
The "poisonous hemp fine put" drugs should be strictly according to "a double four special handover" management. That is: special people, special cabinets, double locks, special accounts, special prescriptions, and the strict implementation of the handover system. This year, the pharmacy is very good to do the prescription, drugs, inventory uniformity, there has not been the issuance of prescription drugs, and the lack of drugs and other issues.
V. Strengthen business learning, and strive to improve the quality of service.
Quarterly study drug knowledge, in strict accordance with the "hospital prescription management system", "pharmacy dispensing system", "pharmacy dispensing duties" of the provisions of the dispensing of drugs, adhere to the "four check ten right" to prevent errors and accidents, proficiency in pharmacy dispensing system, pharmacy dispensing duties. Nearly a year to do wholeheartedly for the patient service, to treat people with courtesy, warm service, patience to answer questions,
In the continuous practice to improve their own quality and business level.
20 - the direction of work: continue to improve the service attitude and improve the quality of service, found that the problem, problems should be corrected in a timely manner to solve the problem, combined with the actual work to actively improve the service attitude. Put the business learning as the top priority. Actively participate in the business study organized by the hospital to increase new knowledge. Dispensing of medicines requires us to be particularly serious, careful, can not make any mistakes in the work, the lesser economic damage, the more serious will be to the patient's physical and mental health and the hospital's economy, reputation and other irreparable losses. The establishment and soundness of the rules and regulations is particularly important to ensure the quality of drugs management system and procedures and put them into practice, strengthen the standardization of operations, carry forward the strengths, improve the quality and efficiency of work, and eliminate the occurrence of errors and accidents. The adverse drug reactions occurring in accordance with the provisions of the timely reporting. Monthly drug inventory, pharmacy supervisor and assist the Finance Department to do a good job of drug economic accounting. There are shortcomings is not enough solid professional knowledge, we must strive to improve.
In short, looking back at the work of the year, we will continue to carry forward the department's good bylaws, carry forward the idea of ownership, hard work, study, work hard, in the new year to meet the new starting point, new opportunities, new challenges, we are confident that we will do better.
Hospital pharmacy work summary template 2
20 - the center of the year is nearing the end of the work, the pharmacy work is no exception. As a pharmacy manager, for the work of the pharmacy has a deeper understanding of the process work is also more detailed and timely, at the same time, with the Haikou City Drug Administration and the City Health Bureau of the quality of mutual inspection of the work of carrying out and supervision, the systematization of the work of the pharmacy of my center is also gradually improved and perfected.
In this year, the pharmacy conscientiously carry out the implementation of the relevant laws and regulations of the management of drug administration, in the higher departments and the center of the leadership of the care and leadership, in the relevant functional departments and sections of the strong support, closely around the center of the work priorities and requirements, the section of the staff to unite and collaborate with the spirit of realism and pragmatic state of mind, and the successful completion of the various work tasks and objectives. Now the 20 - year center pharmacy work is summarized as follows:
First, improve the workflow, improve efficiency, convenient for patients
Outpatient pharmacy is the pharmacy directly facing the patient's important window, how to facilitate the patient, how to improve the efficiency of the work is the focus of the pharmacy work.
1, the center of the pharmacy staff fixed for five people, but with the increase in the number of daily outpatient clinics, the work has also increased, in order to improve the work of the pharmacy, improve efficiency, but also for the convenience of the patient, in order to meet the premise of its requirements, first of all, do a good job of communicating with the patient, informed of the patient patiently waiting to do the "three smiles service", the pharmacy staff to cooperate with the prescriptions, and to make it easier for patients.
2, good drug management and monthly inspection. After the drugs into the warehouse, seriously do a good job of checking and acceptance of incoming drugs, drug expiration date management and daily maintenance of drugs. In the work according to the seasonal changes and outpatient medicine, timely adjustment of the drug plan, a small number of times into the drug, so that the drug is often new, but also to save a lot of money into the drug. The daily on-duty staff to organize the drugs.
3, do a good job of financial reconciliation. According to the center's unified management and requirements, in the daily settlement and timely submission of the amount and financial statements, monthly inventory after the end of the timely report to the leadership of the relevant information, so that the pharmacy account is consistent.
4, since the implementation of Haikou City, urban residents of medical insurance outpatient settlement, outpatient settlement of more than 1,000 times a year *** count, data uploading to do a timely and accurate, detailed, timely registration, there is no anomaly.
Second, their own integrity and compliance with discipline
As a person in charge of the department, a year to be able to strictly require themselves, good with people **** things, unity and cooperation, can take the initiative to cooperate with the relevant departments in charge of the completion of the work, to comply with the leadership and the organization of the arrangements, have a sense of the big picture and the overall situation, and strive to improve the quality of medical services.
In short, in this year, although there have been some achievements, but there are some shortcomings, I hope to continue to improve in the future work, and strive to learn the political and business level, and constantly improve the attitude of service, wholeheartedly for the people's service, I wish the Dayuan Community Health Service Center a more brilliant tomorrow.
Hospital pharmacy work summary template 3
Time flies, 20 - year will soon come to an end, looking back on the work of this year's history, it is not difficult to find that our pharmacy in the leadership and colleagues of the care and help of the breakthroughs made under the leadership of the progress of our pharmacy staff adhere to the theory combined with practice, and continue to explore and innovation!
Looking back on a year's work history, our pharmacy has made some achievements in the following areas:
Purchase of medicines: we have done a plan, arrangements, adhere to the three times a week into the drug and receive the work, and do a good job of Monday, Wednesday specialty medication preparation, to ensure the supply of pharmacy inventory. We have gradually replaced and updated the varieties and dosage forms of drugs according to the needs of doctors, seasonal changes, and the development situation of new drugs.
Drug dispensing: we have strengthened business learning and enhanced the sense of responsibility. Dispensing prescriptions, we in accordance with the principles of dispensing and the relevant provisions of each prescription and doctor's orders were carefully checked, found unclear or unqualified 'prescriptions, we communicate with the doctor in a timely manner, to avoid the occurrence of a number of medical errors.
Quality of drugs: We check the validity and quality of drugs once a month to ensure the safety of clinical medication. For the recent drugs, we report to the leaders and doctors months in advance to prevent the waste of drug backlogs, and we report the expiration date and deterioration of the drugs in a timely manner and deal with them in accordance with the regulations.
Specialty medicines: We follow the relevant laws and regulations, and strictly follow the management requirements of "five specialties", i.e., special people, special cabinets, special prescriptions, special books, and special registers.
Accounts: We strictly control the drugs out of and into the warehouse, so that out of and into the warehouse have records, accounts, audits and details. Inventory was carried out twice a month, so that the accounts match the goods.
Service: We have taken active measures to report the urgent need of patients for medicines.
Safety: we have strengthened the safety awareness, the existence of security risks in the department to carry out investigations, do a good job of fire prevention, anti-theft, to ensure the safety of the pharmacy.
Work direction
First: we need to continue to improve the service attitude, improve the quality of service, found that the problem of timely solution to correct, combined with the actual work, and strive to make patients satisfied, so that the leadership satisfaction and their own satisfaction.
Second: we need to further strengthen the business learning, business learning as the top priority, and actively participate in the activities organized by the hospital, and constantly improve their ideological and cultural qualities.
Third: we also need to play their own strengths, improve the quality of work and efficiency, to prevent the occurrence of errors and accidents, the occurrence of adverse drug reactions in accordance with the provisions of the timely report.
Now a year engaged in sales of insights and feelings are summarized as follows:
First, the effective implementation of job responsibilities, conscientiously perform their duties.
1, every working day on time to work, not late, not early departure;
2, efforts to complete the company's sales management approach to the requirements;
3, the strict implementation of the product in and out of the warehouse formalities;
4, strict compliance with the company's rules and regulations;
5, the work has a high level of dedication and a high degree of mastery Sense of responsibility;
6, to complete other work assigned by the leadership
Job duties are the requirements of the work of the workers, but also a measure of the work of the workers good or bad standards, they are engaged in the business since the work of the job, always take the job duties as a standard of behavior, from the work of a little bit of work, in strict accordance with the norms of the duties of the provisions of the requirements of their own behavior in the day-to-day work of their own first of all from the drug Knowledge to start, while understanding the knowledge to seriously analyze market information and timely development of marketing programs, and secondly, they often communicate with other colleagues diligently, diligent exchanges, analysis of the market situation, problems and response programs, in order to seek *** with the improvement.
Second, the correct treatment of customer complaints and timely and appropriate solution
For example, the daily reception of customers to return the drugs, try to do honesty, reason to convince people, to convince people, with professional knowledge and sales skills to make the customer convinced of the effectiveness of the medicine, to avoid the return of the drugs and other things happen.
Third, seriously study the company's knowledge of relevant drugs, determined to do a reasonable guide to customer medication, the organization group to learn drug knowledge and "Drug Administration Law", "Drug Quality Management System", "Product Quality Law post system" and other relevant regulations, in all of us *** with the efforts of a one-time through the Zhejiang Provincial Drug Administration GSP certification.
Fourth, the market outlook analysis
1, in the market economy, regardless of all walks of life can not be avoided competition, the pharmaceutical industry is also so, the modern pharmaceutical retail competition there are four main means.
(1), scale competition
(2), service competition
(3), price competition
(4), product competition
Our company has not yet applied for Hangzhou and Zhejiang Provincial Medical Insurance, which largely affects the sales of cardiovascular and endocrine drugs. But our company's biggest advantage is a complete range of high-end varieties, especially the market shortage of biological products, you can use these advantages of our company to drive the sales of other products. Try to work on service, price, and strive to make the flow of customers into a stable customer base.
2, marketing model analysis: see the opportunity to illustrate the skills = dissolution of objections
In the drug recommendation, the customer will be ready to put forward a variety of questions or use a variety of reasons to nitpick the drug. Doubts and nitpicking is the customer did not buy drugs before the performance of drugs, quality, packaging, price, after-sales service, etc. are not clear, and need to further explain the more in-depth issues, or the drugs do not trust a certain sense of doubt, but also may be a variety of other objections. In order to resolve customer objections to the drugs, shopkeepers need to act opportunistically, and master a certain description of the skills.
3, the first varieties of the Alliance for small and medium-sized drug retailers to be able to compete with large enterprises to provide strength, so that small and medium-sized enterprises have the capital to the manufacturers to lower supply prices, and compete for more exclusive products. This competitive trend will lead to a shift in market dominance from merchants to manufacturers, and whoever has the support of the manufacturers will be able to gain access to the market. Strategic cooperation agreements with drug manufacturers will be the inevitable competition in the drug retail industry. The old people's pharmacy, jiuzhou pharmacy, every day good pharmacy and so on have already minimized the price of medicines in Hangzhou, and in a short period of time dramatically expanding the chain of stores. My company's goal is to high-end shortage of drugs, for the above drugstores will produce a certain degree of competition, and urgently need the strong support of the head office, and strive to agent to more and better varieties.
Fifth, the work envisioned
Summarize the work of the past few months, there are many problems and shortcomings in the work methods and skills to the manager of the gold, as well as other colleagues and peers to learn, plans to work in the first half of the work based on the strengths and weaknesses of the focus on good knowledge of the drug, the performance of the study and its dosage, to better serve the majority of customers. Early application to join the health insurance, seize the opportunity to apply as soon as possible to the pharmacy clinic, a more convenient and reasonable way to sell drugs, maintain good customer service, the formation of a stable customer base, the surprise challenge of higher sales performance.
Sixth, the company's management approach and service recommendations
1, I hope that the leadership can purchase in the Yingtel's website to widely publicize our Yingtel Yi Nian Pharmacy, for the development of e-commerce in the future to get ready.
2, for things to be rewarded and punished strictly, more encouragement to progress colleagues.
3, I hope that the company's personnel department to strengthen staff training, strengthen the team spirit, usually organize more group activities.
Hospital pharmacy work summary template 4
Since the moment I stepped into the temple of medicine, I have a deep understanding of the essence of medical technology, understand the humanities, ideals, and innovation is the quality of the new era of medical personnel. The following is a brief summary of my work this month.
First, in terms of thought.
As a pharmacy professional, I y realize that only learning the knowledge on the books is far from enough, can not be used to learn, theory and practice can be combined to bring the knowledge we have learned to people. Most of the customers in retail pharmacy are non-professionals who know less about drugs, so when selling drugs to customers, we have to explain as much as possible about the use and performance of the drugs to the customers and be responsible for every customer. From Ruitei store to Zhongshan store, no matter in which pharmacy I strictly abide by the rules and regulations, to the old staff as a model, need to be taught, work seriously, greatly expanding their own knowledge, enriching the way of thinking, and effectively realize the true meaning of work. In the past two months of work, I have been transformed from the first month of blind passive to proactive, find the direction, find a set of their own way of thinking. I also fully realize that "when encountering problems, always look for other people's reasons. When encountering difficulties temporarily can not be resolved, there is bound to be a new idea in your mind to emerge, so that a good solution to the immediate difficulties.
Second, in terms of learning.
"The master leads the door, the practice is in the individual". Although the pharmacy staff are not from the education career, but "three people, there must be my teacher!" They are in the pharmacy sales approach is in my brain, I also "choose the good and from, and its not good and change." During the Zhongshan store, I carefully examined the first month of work, improved the learning method, developed a learning plan, thus achieving unexpected results. The importance of drugs, that is no doubt. The shelves are full of drugs, like a Chinese character, only to master more and more firmly, in order to write a good sentence, short article. And that combination of drugs is like idioms, only to understand the true meaning of it, in order to make a great chapter. Drugs are also like the civil and military officials, each with its own role, each with its own job, only with the right people, in order to achieve the desired results.
Third, in sales.
I am also gradually selling some simple drugs to customers. Sales is the most exercise with people to deal with, speak. When receiving patients, as many patients need to consult when buying the required medicines, it is important to be very skillful in introducing the medicines to the patients in order to increase the customer's trust in the pharmacy.
IV.
Through nearly two months of life, I have adapted to the living environment here. Get along well with roommates, help each other when in trouble, no distinction. But in terms of food is not very accustomed to, the leadership said that eating vegetarian good, I also understand that eating vegetarian is very good. But we are growing up, we are in our prime, we need a lot of nutrients to replenish the energy we consume every day. We are not like you, we grow thin and do not have the capital to be vegetarian. I hope life can be improved accordingly. The leader also said to be contented, but I think it is not good to be contented, to be contented and happy without advancement, the times are different, not the same day.
Hospital pharmacy work summary template 5
20 - year, the work of the pharmacy adhere to the "patient-centered", and conscientiously carry out the implementation of this "tree, turn, rush, "The spirit of teaching and practicing the movement and pharmacological management of the relevant movement of the law. In the center of the leadership and related business units closely **** with. Through the pharmacy of all personnel with the best efforts, cooperation and collaboration, firmly around the center of the work priorities and requirements, the successful completion of the center to the work and goals. The following on the first half of the following;
First, enhance theoretical learning.
This year, my section has enhanced the business learning, in particular, the higher issued by the various types of learning, through systematic learning. Progress in the ideological awareness of the section staff, strengthened judicial awareness, to consciously comply with the law, consciously resist the industry's unethical practices, to the quality of a place, the patient's first concept, dedicated to the patient's work, and do a good job in the first-line window of the pharmacy work.
Second, improve the workflow, improve efficiency.
The focus of the work of the pharmacy is to manage the real-time supply of medicines to patients, through the improvement of the workflow, fully mobilized but the enthusiasm of the personnel, work together to improve efficiency, effectively transformed to the end of the day the patient can not take the medicine of the hardship to do the patient does not go through, I do not let go of work for the convenience of the patient. In business, seriously complete the system of ordering all kinds of drugs and project drug prep. For each batch of drugs before warehousing, verify the quantity, outer packaging, labeling and related sheets. Check with the purchasing plan, and improve the procedures of warehousing and acceptance registration and naming. Ensure that drugs arrive on the same day and are entered into the computerized system of drug dispensing and the network of the FDA system on the same day. Reasonable estimation of the demand for drugs, in accordance with the requirements of the management of drugs and biological products, to record the indoor temperature records and cold chain temperature records twice a day. We conduct a drug inventory and handover after work every day. Monthly inventory of a large library, report a project monthly statement, to do day-to-day, three months to report a quarterly statement and at the beginning of each quarter to set the next quarter's demand for medicines, to receive drugs, and the demolition of the real-time record of zero drugs, the first half of the year **** issued the project drugs ethylamine pyrazine rifampicin tablets; 55,920 tablets, isoflurane tablets; 28,590 tablets, ethambutol; 9,000 tablets, SM, water, each of the 30 Branch, a combination of drugs HRE; 300 plates, biological products issued: 706 imported rabies vaccine, 236 domestic Hepatitis B, Hepatitis B Dan white 25, rabies egg white 157, imported children Hepatitis B 84, imported adult Hepatitis B 176, domestic rabies vaccine 3455.
Third, the strict implementation of the procurement of drugs law model, to ensure the real-time supply of drugs.
Strictly in accordance with the "Drug Administration Law", "Drug Circulation Supervision and Administration Law", "Drug Operation Quality Standards", and other relevant provisions of the procurement of drugs all to obtain a license to purchase goods from enterprises, the purchase of drugs in accordance with the law to sign a contract, while indicating the quality of the terms and conditions of the package to ensure that the safety of clinical patients and the supply of real-time, that is, in real time to understand the dynamics of the demand for drugs in the clinical departments and control of the use of drugs and the feedback of the information. Ensure the rationality, safety and patient satisfaction of clinical drug supply. In accordance with the new requirements of the superiors and relevant business departments, the Center amended and improved the pharmacovigilance drug inventory system.
Fourth, the storage, use, inventory and accounting of drugs.
Enhancement of drug storage management, monthly irregular workflow and the quality of work in the section of the work of the quality of each post to carry out random checks, and to supervise the hurried implementation of various types of governance system, in order to further enhance the quality of drug quality management, in the purchase and acceptance, in the library maintenance and other aspects of quality management, at least once a month at the end of the drug storage quality, expiration date and other inventory. In order not to delay other work, inventory work as much as possible to dominate in the vicinity of the release and after work, in order to ensure the accuracy of the data to ensure the accuracy of the drugs, several times with the daily inventory check, and the results of the reflection in written form to summarize, and real-time retention of the archives, the strict implementation of the operating procedures. Help the finance to do a good job of half-year economic verification of drugs. Everyone in the department should memorize the "Basic Knowledge of Drugs" and be strict with themselves to ensure that no responsible accidents occur. In the issuance of drugs as far as possible in accordance with the expiration date of drugs, the principle of first-in-first-out for the issuance of drugs, to avoid the presentation of obsolete drugs, the strict implementation of the State Drug Administration "Interim Provisions on the Quality Management of Drugs for Use in Health Care Institutions," the requirements of the Center, which effectively guarantees the quality of the drugs, and guarantees the safety of the patients' medication.
In the first half of the work, there are still a lot of things that are not, I will be in the future work to find the reasons, and seriously develop a perfect, cut the work system and legal model of the loopholes, to do a better job for the patients, so that the patient's satisfaction, the leadership of the peace of mind, the peace of mind of their own is the goal of my section.
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