5 Annual Work Summaries of 2023 Hospital Departments
Friends, summarize the main contradictions, no matter talking about achievements or problems, you don't need to cover everything. I am here to share with you some 2023 annual summaries of the work of the hospital department.
2023 hospital department's annual work summary article 1
Dear leaders, colleagues, everyone good afternoon! I officially entered the city hospital in X month, was arranged to work in the office. In the care and attention of all hospital leaders and office colleagues to help guide, began to fully understand the operation and management of our hospital, and gradually adapted to the mode of work and life in the hospital. Now my work is briefly summarized as follows:
First, strengthen the study, fully familiar with the operation and management of the hospital
The operation and management of the hospital, for me, is a completely new field. In order to adapt to the work of the hospital office as soon as possible, I coordinated with the director and other colleagues under the guidance of the study of the rules and regulations of the hospital and the work plan, the work of the hospital office duties, the accreditation standards of the second hospital, the hospital documents to be issued and the organization of the meeting of the specific requirements of the content of the hospital to be familiar with the structure of the hospital's departments and the hospital's operation and management of the status quo. In the past few months, I actively director and other colleagues good work methods, take the long and make up for the short, pay attention to the coordination with colleagues, and constantly improve their own business level.
Second, down-to-earth work, conscientiously fulfill the duties of the office
The hospital office is a comprehensive coordination department, the work is complicated and trivial, generally difficult to quantify. Therefore, in order to make their work standardized, efficient, according to the director of the week's work plan arrangements, in line with the "good service hospital leadership, good service department, good service medical staff," the concept of work, conscientiously complete their work. Over the past few months, I **** to assist or organize more than X meetings (including the Dean's office meeting, the creation of the regular meeting of the second A, the wind supervisors meeting, the doctor-patient relationship symposium, disaster vulnerability analysis of the work of the meeting, etc.), prepared and issued X documents, to assist the director to complete the creation of the first evaluation of the second hospital to rectify the situation of the summary of the feedback, and actively complete the annual hospital assessment of the work of the dual assessment of the information collation, the attendance of various departments, followed the director to participate in two acute hospitals, and the director to participate in the work of the hospital, and the director to participate in the work of the hospital. Statistics, follow the director to participate in two emergency department morning meeting and our hospital middle-level cadres recommended work, to assist the director to carry out the hospital wind supervision, satisfaction surveys and the creation of the Office of the Second A such as open hospital affairs, safe hospitals and other work.
Third, recognize the shortcomings, and strive to improve their level of work
to the hospital since the work, although I am involved in the office work in an orderly manner, their own work is basically completed, but I am aware of my work from the requirements of the leadership and the expectations of colleagues and there is still a big gap, mainly in the communication and coordination with the other sections of the less on the county public 20___ year work
I came to the hospital time is not long, the operation and development of the hospital is still in-depth understanding of the development of the hospital, for the development of the hospital's recommendations, I think it is very important that the hospital should attach great importance to the introduction of talent and training, more professional and technical training, improve the welfare benefits, to retain the existing talent. Through external recruitment and the provision of further study opportunities, to increase the introduction of professional and technical personnel and training efforts, in order to create the hospital's characteristics and advantages of the specialty to lay the foundation for the enhancement of the hospital's social visibility.
Finally, I am very grateful to all the leaders and colleagues for their concern and help, and I hope that all the leaders and colleagues will give their opinions on my work so that I can further improve myself. I will take this symposium as an opportunity to study hard, work hard, and everyone together for the leapfrog development of the hospital to add a modest force.
2023 hospital department's annual work summary article 2Since 20__, in my hospital leadership team's correct guidance and strong support, my department of all medical staff, update the concept of thinking, improve the style of work, strengthen the internal management, and further enhance the staff's sense of competition, quality awareness, the successful completion of the work of all the objectives, is summarized as follows:
One, Continuously expand the business, the successful completion of this year's target.
20__ is a year of challenges and opportunities for the Minsheng Branch and my department, this year I hospital construction and outpatient clinic renovation, significantly improving the hospitalization environment of my department, this year, the Department of Internal Medicine *** admitted patients x people, the patient hospitalization satisfaction rate of 100%.
Second, in-depth advanced education, mention ___ Department of the political and ideological quality of workers.
Since this year, my department to carry out the activities of the first to strive for excellence, unity of thought, firm confidence, from the sense of responsibility, safety awareness, service awareness to educate the staff to improve the staff's sense of enterprise and responsibility; from the style of work and work ability to find deficiencies, and seriously rectify the situation; through the free medical examination and other activities to further improve the staff to save the lives of the injured and the wholeheartedly for the people's service of the purpose of the education and Through the implementation of integrity in health, satisfaction in the hospital activities and other initiatives to promote the further development of the hospital's work, and comprehensively enhance the image of the department.
Third, strengthen the internal management of the department, optimize the service environment, improve service quality.
Starting this year, the department widely carried out to the community service commitment activities, consciously accept social supervision. All the medical staff of the department do not accept patients' treats and gifts, and do not engage in arbitrary charges, indiscriminate inspection, indiscriminate use of drugs in order to generate income. The management concepts of humanizing the service environment, standardizing the service work, characterizing the service projects, normalizing the creation of civilization, speeding up the handling of complaints and improving the social reputation are implemented into the daily management of the department. The implementation of medical service norms, the implementation of Tuesday, Thursday, six doctors general checkup system. 3 months, the department in the adherence to the implementation of personalized medical care for patients, humane service, attracted a large number of patients in the local and surrounding areas to the clinic, the number of outpatients, inpatient number of significant growth.
Fourth, standardize the quality of medical management, improve the level of medical technology
1. pay attention to the construction of the talent team
The personnel of my department to use the morning shift ___ time, rest time, and strive to learn professional knowledge, the use of the medical record to discuss, the director of the room to accumulate clinical experience, the level of business continues to improve, the talent team continues to be strengthened.
2. Strengthen the implementation of rules and regulations
The department held regular meetings to emphasize medical safety, pay close attention to the implementation of the duties of doctors and nurses, and give unqualified performance to a thorough rectification and thorough investigation.
3. Grasp the three links of management and monitoring
(1) admission: detailed history, comprehensive examination, strict medication;
(2) hospitalization: close observation, safe nursing, civilized service;
(3) discharge: to explain matters, establish feelings, regular follow-up.
V. Through the publicity and return visits to enhance the patient's rate of attendance, increase the publicity and education of various common diseases, so that a wide range of patients from the basis of knowledge of disease, prevention of disease, control of disease, and to strengthen the return visit, so that patients get care, recognition of hospitals, doctors.
Six, strengthen the nursing quality management
Continue to implement the nursing quality management system, adhere to the implementation of the inspection, evaluation, feedback system, set up a quality traceability mechanism, to ensure that the quality of care to meet the standard requirements. Secondly, we focus on monitoring the implementation of the core nursing system, strengthening the management, and regularly analyzing the attribution of nursing defects and nursing complaints, learning lessons from them, and proposing preventive and improvement measures. Thirdly, it focuses on strengthening the technical assessment of newly-installed nurses and nurses with low seniority. The annual training and assessment plan for nursing staff and the standardized training plan for nurses have been formulated, and various measures have been taken to seriously organize and implement them. Fourth, further standardize the nursing operation language, informing procedures and communication skills, and train nurses to establish a good professional image. Fifth, give full play to the advantages of clinical nursing talent, enhance the nursing team's research level and technical innovation.
VII, strengthen the construction of disciplines, promote the rapid development of business
Continue along the highlighting of specialty characteristics, give full play to the advantages of the development of ideas to improve the function of the integrated services, the department bigger and stronger.
(1) Accelerate the pace of construction of dialysis and endocrinology. The excellent talents with development prospects and motivation are assigned to provincial hospitals for further training.
(2) advocate the participation of multi-disciplinary cooperation, to take a collaborative research, complement each other's strengths, and promote the development of related disciplines.
(3) make full use of the existing resources of the hospital, especially auxiliary examination, the internal medicine of common diseases, frequent diseases diagnosed in a timely manner, so that the people can see the disease for less money, so as to improve the credibility of the department.
(4) bold innovation, the new technology learned from further training for clinical practice.
In short, looking back, looking forward, all the medical staff of the Department of Internal Medicine have the confidence and ability to build my department into a center hospital boutique department, can be in the hospital's brilliant development blueprint on the ink on a colorful one!
2023 hospital department's annual work summary article 3First, the guiding ideology
201x year of our hospital's scientific research work will adhere to the scientific research as the leader, driven by the improvement of medical technology, teaching quality; at the same time focus on playing a collaborative force, encourage horizontal alliance, strengthen the cooperation and exchanges, and actively organize the relevant departments to carry out relevant research, *** with the same discussion with **** with the problems and new work ideas, and the development of the hospital's medical research. The Department of Medicine has been actively organizing the relevant departments to carry out research on relevant topics, *** with the discussion of issues with **** and new work ideas. Continuously improve the academic level of medicine, promote the construction of disciplines, and promote the development of our hospital. Focus on the feasibility of research, forward-looking, mass, effectiveness, process, dynamic, emancipation of thought, bold innovation, scientific research work to the depth of the scientific research, so that our hospital scientific research work has a new breakthrough, and strive to create a new situation of science and education, scientific research and education.
Second, the work of the objectives, tasks
Standardization of scientific research management, increase scientific research efforts, and strive to promote medical research, medical research to help science, medical and scientific research organically combined to form a whole, coordinated development.
(a), the implementation of scientific research management system
On the premise of the existing scientific research management system, in carrying out municipal and provincial ministries and departments of the subject, strictly abide by the above system. Revise the problems found in the work, and develop relevant systems regarding supervision and incentives in the research topics under study.
(2), strengthen the management of the project of teaching and research topics
1, pay attention to the progress of the higher level of approval of the subject of the provincial and departmental topics, and conscientiously organize the whole hospital physicians to declare all levels of scientific research projects and topics.
2, strengthen the subject of research routine management, so that the subject of research can be carried out in a solid and orderly manner, so that there are records, inspection, summarization, and a person in charge. Measures to make the subject of research in practice, not a mere formality. Ensure that each research activity has a precise goal and content, and strengthen the standardization and institutionalization of scientific research. Regularly convene meetings of members of each subject group, the head of the subject group (person in charge) meeting, so that all members of each subject can actively and positively into the research.
3, take the initiative to assist the hospital functional departments to do a good job.
4, pay attention to the completion rate of the subject, summarize the achievements and identify shortcomings.
(C), sound archival management of research topics, for each research group to establish a file, to grasp the progress, the use of scientific research funds, once the completion of all the information archived.
(d), do a good job of teaching and research (including published papers) workload statistics.
(e), strengthen learning, improve the theoretical level, strengthen the combination of theory and practice, *** study complement each other, in-depth research and course research, and strive to grasp the research results; do a good job of scientific backbone physician selection and training, so that more backbone physicians (especially young physicians) can become a scientific research leader, driving the overall level of physician treatment and teaching to improve.
4, organization and management of scientific research activities, including various scientific research meetings, academic reports, academic exchange management.
(F), to strengthen the contact with the relevant units
For the declaration of scientific research projects, the completion of the work, apply for patents and other work to make the necessary preparations. Through the network media to understand and learn from the scientific research management experience of sister institutions, to promote the progress of scientific research in our university.
2023 annual summary of the work of the hospital department 4Over the past year, under the leadership of the hospital team and the director in charge, under the support and help of the hospital departments, the comrades of my section coordinated and proactive in their work, constantly emancipating their minds, updating their concepts, and setting up a high degree of professionalism and responsibility, combined with the nature of the work of this section, the center of the hospital's work, pragmatic and pragmatic, practical and hard work, a better job. Completed the work of the section of the various tasks, has achieved good results, is summarized as follows:
The section staff can consciously abide by the rules and regulations of the hospital and labor discipline, to do small things in style, big things in principle, never unprincipled disputes, support each other in the work of mutual understanding, the section of the staff division of labor is clear, each in its own division, each responsible, united and pragmatic, to overcome the manpower shortage, the task of the unreasonable situation of the staff structure, to ensure that the manpower is small, the task of the heavy, The staff members of the department have a clear division of labor, each taking care of their own duties and responsibilities, and are united and pragmatic, so as to overcome the situation of small manpower, heavy tasks, and irrational staff structure, and to ensure the smooth implementation of normal medical services. In accordance with the requirements of "Grade 3A" Chinese medicine hospital to complete the clinical work, and high quality to complete a variety of software, the organization of accounts, seriously study the job responsibilities, core systems, and strictly in accordance with the duties, systems and requirements of the work, seriously study the "three basic" and carry out job training, to achieve strict requirements. Carrying out post training, to achieve strict requirements, rigorous style, strict organization. Strict implementation of the "three reasonable" norms, to achieve reasonable medication, reasonable fees, service to the people, the Department of bonus issuance is not linked to the economy, and better complete the leadership of the work assigned to the task.
"Total control, structural adjustment". Within the department actively adjust the medical structure, take effective measures to find ways to reduce medical costs, and achieved remarkable results. First, grasp the rational use of drugs. The second is to grasp the cost of single disease. The third is to grasp the use of disposable materials. The fourth is to speed up the turnover of hospital beds. By taking a series of strong measures to ensure that the department this year, the successful completion of the hospital cost targets, in the case of the department's business growth rate is faster, so that the cost of maintaining a relatively low level, and effectively reduce the burden on the masses.
Actively introduce and use of new technologies, this year increased the promotion and use of pph surgery, the introduction of microwave therapy instrument, in order to ensure the efficacy of the basis of actively seeking new surgical methods, summarize the clinical experience, and effectively allow patients to spend the least amount of money to get the results.
In the publicity work, make full use of a variety of forms, combined with the actual hospital, in-depth and extensive publicity of the hospital's overall function, medical scope, specialty diseases, famous doctors, famous drugs, large-scale medical equipment, as well as to carry out new projects, new business, etc., to enhance the hospital's overall visibility and part of the experts and famous doctors as well as specialty disease visibility, for the development of the hospital's business has played a greater role in promoting.
Over the past year, through the comrades of the whole section of the *** with the efforts to better complete the work of the section of the task, but the standard of work and quality of work and the leadership of the requirements of the gap, the idea also need to be more broad. In the new year, to increase political learning, improve the quality of work, unity, solid work, high standards to complete the work of this section of the task and the leadership of the temporary directive tasks.
2023 hospital department's annual work summary article 520__ year in our hospital leadership attaches great importance to, in accordance with the work plan arranged by the Bureau of Medical Insurance, follow the "grasp the spirit, understand the policy, vigorously publicize, and steadily promote the implementation of the" general idea, and conscientiously carry out the work of all the hospital after the whole medical staff's *** with the efforts of our medical staff. *** with the efforts of the hospital's health insurance, the new rural cooperative work has achieved certain results, is now our hospital health insurance section work is summarized as follows:
First, the leadership attaches importance to the propaganda efforts
In order to standardize diagnostic and treatment behaviors, to control the unreasonable growth of medical costs, low prices, quality services, to ensure the healthy and sustainable development of health care management, the leadership of the hospital attaches great importance to the unification of ideas, clear goals, strengthen the organizational leadership, and to ensure that the hospital is not only the best in the world, but also the best in the world. Clear objectives, strengthened organizational leadership. Established by the "a hand" is responsible for the hospital medical insurance management committee. The business dean specifically grasped the medical insurance work leading group. The clinical departments accordingly set up to the section chief as the leader, the head nurse for the deputy leader of the working group, to be responsible for this section of the medical insurance, the overall management of the work of the agricultural cooperation, focusing on this section of the specific implementation of the medical insurance system and the implementation of the system of incentives and penalties.
In order to make the majority of cadres and workers have a deeper understanding of the new health insurance policy and system and a comprehensive grasp, we have carried out a wide range of publicity, education and learning activities, one is to convene the entire hospital staff conference, the middle cadres meeting, etc., to explain the new health care policy, the use of meetings to deepen the understanding of the work of the health insurance. Secondly, training courses on medical insurance knowledge, blackboard posters, distribution of publicity materials, closed-book exams and other forms to enhance the staff's ability to operate the daily work of medical insurance. The third is to strengthen the hospital information management, with the help of the hospital information center, through the medical insurance software management, can be more standardized, more convenient. The occurrence of errors has been greatly reduced. Fourth, through the TV album to publicize the health insurance policy, so that the majority of health insurance personnel, urban residents, students and other friends really understand the benefits of participating in the insurance, to understand the mode of operation of the two hospitals, and actively participate in the health insurance activities.
Second, the measures are effective, strict rules and regulations
In order to make the medical insurance, agricultural cooperation patients "clear medical treatment, clear consumption", the hospital is published in the hospital outside the medical insurance, agricultural cooperation, medical insurance, agricultural cooperation patients hospitalization instructions, so that the insured patients at a glance. And in the hall arranged a full-time guide, responsible for the relevant patients to provide medical insurance policy advice. Second, the configuration of the computer touch screen, electronic display screen, the charges, fees, drug prices announced to the public, accept the group from the supervision. Third, the full implementation of inpatient costs "one-day list system", and require patients or patients' families to sign the list, and the implementation of health insurance accounts open public system, consciously accept supervision. So that hospitalized patients clearly consumption. In the provincial leaders and municipal price bureau leaders to hospital inspection, was fully affirmed. Fourth, by the hospital health insurance management committee formulated health insurance management penalty regulations, held quarterly hospital health insurance management committee, summarize and analyze the recent work of the existing problems, to put the policies and measures into practice. In order to further strengthen the responsibility to standardize the behavior of medical services, from the admission registration, hospitalization, hospital discharge compensation for three links to regulate the behavior of health insurance services, the strict implementation of accountability, strict treatment of the responsible person. Fifth, the hospital staff to carry out services, brush card system, with civilized manners, quality service, excellent technology by the patient praise.
In order to grasp the work of health insurance, the hospital combined with the actual work, first, the hospital has developed the management of health insurance services rules and regulations, there are regular evaluation of health insurance services (service attitude, quality of medical care, cost control, etc.) work plan, and regular evaluation, the development of improvement measures. Secondly, it strengthens the management of wards, makes frequent ward visits, carries out bedside policy propaganda, solicits patients' opinions, solves problems in time, checks whether there is any phenomenon of bed-hanging, whether there is any phenomenon of impersonation, whether there are two certificates and one card for hospitalized patients, and the Medical Insurance Section will not approve any patient who does not meet the requirements for hospitalization. Strengthen the department charges and medical staff of the diagnosis and treatment behavior of supervision and management, supervision and inspection, timely and serious treatment, and to be informed and exposure. This year, my department did not have a major error accident, the hospital no major disciplinary violations.
Third, improve service attitude, improve medical quality.
The new health insurance system to the development of our hospital has brought unprecedented opportunities and challenges, because of the work of the health insurance has a correct understanding of the hospital cadres and workers are actively engaged in this work, hard work, each in his own role, each responsible.
The deputy head of my department regularly attends morning meetings in the wards to convey new policies and feedback on the quality of care found in the audit process of the Bureau of Medical Insurance, to understand the ideas of clinical medical staff on the medical insurance system, timely communication and coordination, and require all medical staff to master the medical insurance policy and business, standardize the diagnostic and treatment process to achieve a reasonable examination, rational use of medication, to eliminate indiscriminate examination, large prescription, favored party and other irregularities occurring. It also requires all medical staff to be proficient in medical insurance policy and business, standardize the diagnosis and treatment process, do reasonable examination, reasonable medication, eliminate indiscriminate examination, large prescription, favored party and other irregularities, and hand over the unqualified medical records to the responsible doctors for modification. By paying close attention to medical quality management, standardized operation, purified medical unreasonable charges, improve the management of medical staff, medical insurance awareness, improve the quality of medical care for the insured to provide a good medical environment.
In the process of handling employee health insurance and participation in the process of farmers, I window staff actively to each of the insured workers and farmers to publicize, explaining the relevant provisions of health insurance, the relevant policies of the new rural cooperative, the various subsidies, and earnestly answer all kinds of questions, and strive to do not let a patient or family members of the insured with dissatisfaction and doubt to leave. We always put the highest priority on "providing quality and efficient services for insured patients". In the process of medical insurance operation, the majority of insured and enrolled patients are most concerned about the compensation of medical expenses. In line with the "convenient, efficient, clean, standardized" service purpose, the staff of my section strict control, friendly operation, the implementation of one-stop service, on-the-spot delivery of medical assistance costs, greatly improving the satisfaction of the insurance.
Fourth, the work of the summary
This year in the medical insurance, agricultural cooperation work in the better departments are:; do a better job of doctors are:
I hospital medical insurance agricultural cooperation work in the process of carrying out the city's medical insurance bureau, health bureau, the management of the Office of the leadership and the staff of the support plus the leadership of the hospital's leadership of the right to lead the hospital, the hospital's medical staff to vigorously cooperate with the work of medical insurance to be carried out smoothly. The work of agricultural cooperation can be carried out smoothly. In 20__ years of work, although we have made some achievements, but there are still some shortcomings, such as: due to the implementation of the new rural cooperative provisions of the specific rules are not clear enough, the software system is not mature enough, the problem is trivial, staff tension, leading to our work in the work of the passive, communication and coordination of resistance to the large; the hospital's medical insurance work feedback will be less.
In the future work, the need to strictly policy, starting from the details, seriously sum up the experience, and constantly improve the system, seriously deal with the internal operation mechanism and external window service relationship, standardize the business process, simplify the procedures, and strive to more and better for the medical insurance and agricultural cooperation personnel services, and strive to our hospital's medical insurance and agricultural cooperation work to a new height, for the city's medical insurance and agricultural cooperation work to contribute to the smooth development. The city's medical insurance and agricultural cooperation work to contribute to the smooth development of the city.
Fifth, the next step in the work of the main points
1, to strengthen the management of medical care, compensation and other services quality, the establishment of positive, scientific, reasonable, simple, easy to carry out the reimbursement work procedures, convenient to the people, to win the trust of the people.
2, do a good job of coordination with the Bureau of Health Insurance.
3, strengthen the hospital medical staff of the health insurance policy publicity, regular medical staff for medical insurance work feedback.