Quality Control Department year-end personal work summary
Time flies, time is like an arrow, turn a year has passed, looking back on all that happened this year, there must be joy at the same time also mixed with despair, these are our valuable experience, which also means that, again, we should be ready to start to write the year-end summary. So what kind of year-end summary is your leadership or boss expect to see? The following is my compilation of the quality control department's year-end personal summary, welcome to read, I hope you can enjoy.
Quality Control Department year-end personal work summary 1
20xx is not a normal year, but also recorded my past hard work and sweat, compiled to write a little bit of work, enrich themselves, and create a gratifying achievement. In 20xx to meet the new tasks, new challenges, now summarize the past year I work in the Department of Technology and Quality Inspection as follows:
20xx, in the company continue to "processing and production of Beijing-Shanghai high-speed railroad civil construction of the sixth standard of the four areas of high-performance concrete, insisting on the production of concrete production of the independent world brand mode and features of the strategic thinking Under the guidance of "to process and produce high-performance concrete for the fourth construction zone of the sixth standard of the Beijing-Shanghai high-speed railroad," the company's business operation in Suzhou has embarked on a fast track, and next year, the company will lay a solid foundation for the production of commercial concrete in the Suzhou area, and open up the market. Quality Inspection Department, as a functional department to undertake the company's concrete production and quality control, all of our members (two quality inspectors and three operators) still maintain the spirit of pragmatic, hardworking and united, and strive to do their jobs well in ordinary positions, all work is guided by the company's guidelines and policies, with the core of the production of high-performance concrete of Beijing-Shanghai High-speed Railway's special requirements, and adhering to the company's Energy saving and consumption reduction policy. Over the past year, the department's work has been carried out in an orderly manner, mainly in the following areas:
1. Recruitment, training and technical assessment of quality inspectors and operators: Due to the resignation of several old operators and quality inspectors in March this year or the mobilization of the foreign fiefdom, the technicians in the Quality Inspection Department are far from being able to satisfy the needs of the production, and after the approval of the manager of the Zhang special approval from me (Suzhou Station Quality Inspection Department) from the old operators to select Hu Xianlong, who has been working in the quality inspection department. I (Suzhou station quality control minister) selected Hu Xianlong from the old operators to train quality inspectors, and recruited two new college students (Wang Baofei, Chen Baocang) from Gansu and Shaanxi to train operators. In the training, I have developed a training program for their knowledge, and understanding of the different levels, respectively, training objectives. Cultivate the implementation of "a center, a basic point" (i.e.: to short-term results in the training of emergency production as the center of the company's long-term development, the talent pool as the basic point). The new operator training implementation of three steps:
First; first from the operation room master control computer operation production start, so that they master the operating desk buttons (buttons) function, master the loss of the task list, match ratio, modify the match ratio, registration of the production and start the mixer production process, master familiarize with the Zoomlion 2HZS-180 production software, office software, and software parameters, the role of.
Second; in the basic mastery of the operation of the mixer on the basis of letting them further from the operating room main control switchboard, mixing building equipment hardware, after the silo scales, air compressors, solenoid valves, sensors, as well as the entire metering dosage conveyed to the mixing, one by one, to explain the principle of operation and emergency, maintenance measures.
Third; in the operator of all production operations after mastery, give them to explain the concrete knowledge and components. Teach them how to control the slump of concrete through the camera, the operating table ammeter, adjust the amount of water used in concrete production, in order to allow the quality inspection to have more time to go to the site of the concrete tracking service, spot check attention to raw materials, concrete quality dynamics. After two weeks of hands-on training, Wang Baofei, Chen Baocang quickly mastered and familiar with the mixer operation process, after a rigorous examination to be able to competent operator duties. The quality inspection training adopts the method of combining on-site and theory. Lead the internship quality inspection Hu Xianlong do raw materials and concrete part of the performance testing experiments.
Teach him how to adjust the proportion according to different concrete raw materials, concrete quality status. Before the production of raw material quality visual inspection, through the raw materials and production of concrete performance, quality comparison method to master and improve the technical business level. Require quality inspectors to control the quality of concrete through diligent observation of raw materials. To put it bluntly, in order to improve their technical level must be leg hard, eye hard, hand hard, mouth hard, only pay more attention to the changes in the concrete raw materials in order to grasp the changes in the quality of the concrete produced, so as to control the quality of products. And should be the project needs in the summer (winter) season on the concrete and its raw materials for temperature monitoring! In order to be able to better grasp the quality of concrete, and constantly improve their ability to visualize.
In order to improve the quality control, the operator's efficiency and technical ability, half a month in the mixing building for them to carry out a technical exchange training, mainly for their usual work (concrete production and quality control) encountered in the technical, mechanical failure problems to do the difficult to answer and discuss. And for them to carry out career planning.
2. Concrete production and quality control: concrete production to take the principle of quality control gray, operator control slump. In the case of production tasks, lack of personnel, the quality inspector open mixer, I also act as an operator, quality inspector, the role of the data to maintain normal production, to ensure the normal operation of the mixer. In order to make the production of concrete to meet the requirements of Beijing-Shanghai high-speed rail project construction, the quality inspector of my department is required to test the raw materials of concrete on a daily basis (visual inspection), take samples of unqualified raw materials that fluctuate and change a lot to experiment, and assist the CCTC laboratory in playing the test mix. Problems with the quality of concrete to do test blocks to measure the strength, and take pictures to leave evidence. Every half a month, the organization of small workers, operators, quality inspectors of the measuring scale calibration (quasi). As the raw material quality provided by the CCCC changes greatly, coarse aggregate gradation, fine aggregate fineness modulus, water content (unstable), especially in the concrete slump and quality control, to my department caused difficulties, after a long period of work experience and training, quality control and operators skilled grasp of raw material changes, and have the ability to respond to changes in the production of unchanged technology (i.e.: gravel and then changes in the water content can also be the Slump control to construction and design requirements).
3. quality control department work management: the department to develop and implement the work assessment (awards, penalties) system. In the quality control department management in the implementation of the performance appraisal system (full 100 points according to the assessment of the project and the completion of the situation of deduction points, each minus one point deduction of the month's salary of 10 yuan), and the mixing equipment responsibility to the person. From the quality inspector, operator monthly salary of 200 yuan as the assessment of wages, mainly from the technical ability, concrete quality control and production, work attitude, attendance, shift handover, data, health, energy saving and consumption reduction comprehensive assessment, to achieve a clear distinction between rewards and penalties; on the supervision of the quality inspection, the operator's motivation to work to improve the technical ability to play an immeasurable role.
Especially in August on the quality control, operator streamlining (condensed the number of personnel use), not only mobilized their work enthusiasm, but also improve the efficiency of the work, basically no idle personnel, from energy saving and reduction of energy consumption to the company to save a salary expenses, greatly reducing the cost of production technology department. Often strengthen the work of communication with their ideas, so that the personnel's work attitude to the work of the change, increase their sense of collectivism and unity and spirit of progress, carry forward the work of enthusiasm, safety, production work well. It is gratifying to see that there are no safety and quality accidents and objectivity errors in all positions of the department throughout the year. At the same time, to strengthen the positions of each other's on-the-job training work, so that the department of all positions are grasping a variety of skills (scheduling, quality control, operation), to achieve multi-talented, to make up for the workload (peak production) manpower shortage of defects, to ensure that the department's normal operation of the work. According to the needs of work and departmental management, every Friday, the organization of the quality inspection department of all personnel in the mixing building to open a regular meeting of production safety, and last week's summary of the work and the work of this week's 'plan arrangements. In order to enhance the sense of responsibility and motivation of the quality inspection and operators, and to stop their negligence and passive thinking and behavior, they formulate (sign the post) management responsibility agreement. In order not to affect the production and quality control cough barium stranger stepped on the palpitations of the first frightening cough pen enemy star arsine tax poor (i.e.: temporary or off-duty out of office must be asked to leave) leave in more than one day must be required to apply for a day in advance.
Away from the office must take leave and 21:30 at night back to the company, I randomly check, will be included in the monthly evaluation. For more than half a month's leave of absence according to the automatic departure processing, resignation without cause using the leave of absence deduction of one month's salary (to put an end to the occurrence of events such as the fly after the Yan), resignation must be a month in advance to play the separation report. In the quality control department of a year's management, so that the post staff with the company's pace of continuous progress, technical level and cognitive ability has improved to varying degrees. In response to the company's energy saving and consumption reduction and safe production policy, my quality inspection department has taken and formulated a series of energy saving and consumption reduction, safe production measures and system regulations. According to the seasonal construction requirements, my department organized maintenance workers, small workers respectively in this year's summer (winter) season, the mixing building production equipment for the winter (summer) season construction to take heat preservation (insulation) measures.
4. My work sentiment: after a year of management of the Department of Quality Supervision, so that I y realize: the leadership must be responsible for the company, the department staff service; to go deep into the grass-roots level, to understand the thinking of the staff, pay attention to their movements, and to strengthen the ideological communication with the staff, want to think what they think. Do their best to help in work and life, more care for them, leading them *** with progress. Only in this way can employees work better for the department. In particular, the integration of the department to see results, the operator assigned to the quality control department unified management, greatly improving the efficiency of production, and can be very good quality control of concrete, thus reducing the number of quality inspectors to use, greatly reducing the company's costs. In addition to managing the work of the department, in the continuous enhancement and broadening of their professional and technical knowledge of concrete at the same time. I also work into the maintenance, mixing plant production management. By participating in several large production equipment repair, learned a lot of equipment repair, maintenance knowledge, and enhance the understanding of some of the original equipment, to the operator training reserves a certain knowledge.
From the equipment repair, maintenance of a strong interest, many times the production equipment repair is completed alone, the machine running normal feel quite a sense of accomplishment. At the same time, I focused on the construction of Beijing-Shanghai High-speed Railway sub-projects, strengthened the communication with site technicians and workers, and enhanced and mastered some of the road and bridge construction methods and processes. Through this year's work, I y realize that there are still a lot of things I need to learn, especially interpersonal communication. In the spare time of work, I check the concrete technical information from the Internet to make up for the lack of their technical knowledge, and in the usual work also see the effect, accumulated experience. According to the needs of work and the requirements of CCCC, I have prepared "High Performance Concrete Technical Guidance for Passenger Dedicated Lines" and "Technical Guidance for Concrete Winter Construction and Production in Suzhou Station". The installation of 20xxCEM management software in Suzhou Station made me have a deep understanding of informationization and networked office and management. The only thing that I still lack is the knowledge of equipment repair and maintenance, and I am not very good at interpersonal communication, which may be the most fatal factor for my future development. However, compared with 20xx years, I have improved a lot in professional technology, working ability and technical production management, interpersonal communication, and accumulated certain experience. In the future, I will continue to study and research in equipment maintenance, concrete production and construction technology. Although the production management of the entire mixing plant has accumulated some experience, but the mixing plant fleet management is very unfamiliar.
5. QC Department next year's work plan and personal career development plan:
As a concrete production, product quality and cost reduction services for the technical departments, in order to adapt to the company's rapid development in Suzhou next year, the production of commercial concrete, as well as in the competitive Suzhou market environment in the long term foothold in the development of the department must be timely to learn (early next year, the organization of training) new and more complex technologies, to increase the number of people, to ensure that they have the right to learn the new technology, to improve the quality of the concrete production. Increased and more complex technology to adapt to meet the diversity and complexity of the production of the world's brand of concrete services. For the next year, the company's development in Suzhou and the need to work, and constantly armed with their own, further growth in learning and enrichment of professional and technical knowledge of the concrete, in order to grow to adapt to the development of the company's talent team training to prepare.
As a technical quality inspection department, the team's continuous individual development needs should be fully recognized by the enterprise and attention to the creation of a learning team has become my department's strategic decision; in order to adapt to the fierce competition environment, the need to set up a pragmatic, hardworking, dedicated, skilled, long-term commitment to the development of the concrete industry's technical team. In order for the company to gain a long-term foothold in the Suzhou market and obtain more economic profits, it is necessary to improve the quality of products, increase customer satisfaction, and control (reduce) the cost of concrete production by improving the quality of products and technological innovations in the process reengineering and technological innovations. According to the needs of the company's ready-mixed commercial concrete work next year, it is necessary to recruit and train a number of professional and technical personnel (operators, quality inspectors, experimenters), which may also become the goal of my department's work plan and related training next year. In terms of personal development, next year, in addition to continue to manage the quality inspection department production technology work at the same time, I will be comprehensive and systematic fleet management learning and in-depth study. The use of the Internet, books to enhance their technical level and work management, interpersonal skills, especially for next year the company bought commercial concrete in Suzhou region to lay the foundation. The focus of next year's work is to: continuously strengthen their work management ability, concrete technology, equipment repair and maintenance, interpersonal communication level; focus on quality inspectors, operators, experimenters training work. If the company needs, I will be for the company's production of commercial concrete to recruit, train a group of motivated, strong sense of responsibility, down-to-earth and willing to learn the professional and technical team.
Quality Control Department year-end personal work summary 2I. Summarize the introduction
XX year, the quality control department in the XX year to reduce the number of 2 qe, a sqe, a director of cultural control of the situation, the work
work basically in the maintenance of last year's level, harvesting a small progress.
2. Summarize the part (XX year the department's main work matters key achievements of the comment. Good methods and experience of the summary)
1. standard unity:
Quality Control Department in the past six months every Monday, Wednesday and Friday 17:00 ~ 17:30 minutes of the incoming materials and process standards to achieve good results in the introduction of this measure, the production line complaints similar to the "standard of unity" thing to get very good results. After the introduction of this measure, the production line complaints similar to the "standard inconsistency" things have been well prevented.
2. The addition of ipqc function group:
The addition of ipqc group, strengthen the process of quality condition supervision, further promote the quality of the rapid treatment of accidents, can effectively improve the information feedback mechanism. At present, due to the ipqc establishment of the beginning, ipqc personnel's professional knowledge and ability to quality is not yet able to meet the requirements, the role is limited. This is also a direction of XX year efforts.
3. Customer complaints:
Customer complaints 13 times, XX year for 19 times, no batch back quality accidents. Although the customer complaints less, but our shipments also reduced the number of next year will be customers accounted for the number of shipments or the number of statistics, which will better reflect the quality of our products, relatively speaking, is also a more scientific method of statistics.
4. Customers once the qualified rate of goods inspection:
The qualified rate of customer inspection was 97.11%, a decrease of 0.44% compared with last year. The main reason for the decrease is that leeds lampshade appearance has not been able to meet the requirements. As last year's annual customer inspection pass rate of 97.55%, so in last year's management review to enhance the target to 98%, this year did not meet the target, which will become the main goal of this year, to achieve.
In addition, taking into account, our products relative to the peer product appearance requirements are quite strict, comprehensive quality cost considerations, we will take a gentle relaxation of the appearance of the standard, in the case of not letting the customer notice the gradual return to the normal level of product requirements.
5. qa one-time inspection pass rate:
qa one-time inspection pass rate of 95.3%, compared with last year's 92.17% has improved greatly, up about 3.13%. This is inseparable from a series of improvements supported by the company's leadership. From the efficiency improvement, the continuous follow-up and treatment of historical problems, the engineering department, production technology, procurement, qa have made corresponding contributions.
6. process pass rate:
The process of comprehensive pass rate of 94.2%, compared with last year's 93.6% increased by 0.6%, although the effect is not very obvious, but this also reflects the process of ability to improve, reflecting the value of the addition of our ipqc, but also to enhance the qa acceptance of the passing rate and the customer's acceptance of the premise of the passing rate of the goods, is the most important thing.
7. Incoming inspection pass rate:
Incoming inspection pass rate of 97.11%, compared with last year's 97.31% down 0.2%. The main reason for the decline is the introduction of leeds lampshade and new customers pinewood aoda plastic. Lenses and cameras.
III. Existing problems (the department in the process of work exists or hinder the department . The main problems of the development of the company)
Internal causes: due to the uneven quality of the department staff, to bring some difficulties in management. As well as most of the characteristics of the introverted character, coupled with the overall level of professional competence quality is not high, resulting in communication with other departments to solve problems when the effect is not ideal, which is our own must overcome the problem. Coupled with my experience is still shallow, I believe that all of this in XX year will have a good change.
External factors:
First, the company's wide range of products, small batch, as well as the product life cycle is short, to the quality management has brought some difficulty;
Second, the quality of the personnel awareness is not high, did not achieve full participation in the quality of the problem occurred, the quality of the staff that the quality of the problem is to solve, and has nothing to do with their own, so that the quality of consciousness is in need of improvement;
Third, the suppliers are many and varied, the level of quality management is not satisfactory, but also the level of quality control. Suppliers are many and varied, the quality management level is not high, material problems, which also brings certain difficulties to the quality management.
Fourth, the program documents and responsibilities are not familiar with, which is also a reflection of the company's management level, so let all staff are familiar with the standard operating procedures, will be a focus of this year's work.
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