1. Unit performance appraisal self-assessment report Part I
In order to implement the deepening of the reform of the medical and health system, to promote the development of health undertakings in the county, according to the spirit of the relevant documents of the higher levels, our hospital performance appraisal self-assessment, is now the specific situation reported as follows:
a. The main business to carry out the situation
2, strengthen doctor-patient communication, improve service attitude. For some medical personnel service consciousness is not strong and other issues, we continue to strengthen the education and training of staff, enhance the staff's sense of service, and require all medical staff to firmly establish the "patient-centered" concept, enhance the sense of service and responsibility, improve the service attitude and service mode, to win the patient's trust and understanding, to ease the contradiction between doctors and patients, to establish a harmonious doctor-patient relationship, and to improve the service attitude and service mode. The doctor-patient conflict, the establishment of a harmonious doctor-patient relationship, improve patient satisfaction.
3, improve the quality of medical services, improve the level of medical services.
First, continue to adhere to the "patient-centered, in order to improve the quality of medical services" as the theme of medical management concepts, comprehensively strengthen the quality of medical work, firmly establish a sense of quality, and constantly improve the overall level of medical care; require medical staff to consciously implement the core system of medical safety.
Second, supervision, inspection and monitoring. The company's main goal is to provide the best possible service to its customers. The establishment of a safety inspection system and work checking system, focusing on checking the existence of safety hazards in the department, found that the problem of timely response measures. Thirdly, we standardize the writing of medical documents and improve the quality of medical records. Fourthly, we organize medical staff to study relevant national health laws and regulations, improve their legal awareness, quality awareness, risk awareness, service awareness and safety awareness, and strengthen medical safety knowledge and business skills education and training. Fifthly, we have strengthened the clinical nursing work, provided patients with high-quality nursing services, and actively carried out the activity of "creating a model ward for high-quality nursing services", formulated the implementation plan for the activity, and held a mobilization meeting and the implementation plan for the activity. Strengthened the patient-centered service concept, strengthen the basic care, improve nursing service measures, further standardize the clinical nursing work, improve the quality of nursing services.
Second, the management of the operational situation
1, strengthen the hospital affairs open, so that patients understand consumption. For the new rural cooperative reimbursement process and proportion, drug prices and other hot issues, our hospital in the outpatient hall and outpatient charges, inpatient charges, the new rural cooperative reimbursement window and other conspicuous locations, the use of electronic display screen or display boards to the community a comprehensive publicity, the public drugs, inspection, charges and fees; outpatient, emergency, hospitalization, infusion, and other medical procedures.
2, in recent years, from the departments carefully screened a number of active, love to study the business of the technical backbone to the Henan Provincial People's Hospital, the First Affiliated Hospital of Zhengzhou University for further study. Specialties involved in internal, external, gynecological, pediatric, imaging and other specialties. Through further study, gradually accept the advanced service concept, and constantly improve the level of medical technology services, will gradually develop into the future characteristics of the hospital department business backbone and subject leader.
3, strengthen the security work, patient admission to strengthen the security information, remind patients to pay attention to the safety of personal belongings, strengthen the patrol, increase the number of monitoring, prevention and control of theft phenomenon, strengthen the communication with the public security department contact, *** with the maintenance of a good security environment in the hospital, to create a safe hospital.
Third, there are problems and shortcomings
1, low income from traditional Chinese medicine, outpatient Chinese medicine income and beverage income accounted for a relatively low.
2, HIS system needs to be improved, clinical path system has not been installed in place.
3, the growth rate of outpatient sub average cost of the Finance Department is slightly higher (due to the outpatient chronic patients, higher costs).
4, the new rural cooperative patients hospitalized part of the compensation ratio than the same period last year fell slightly, and compensation policy.
2. unit performance appraisal self-assessment report Part II
20xx year I county archives work in the county party committee, under the correct leadership of the county government, in the higher business administration departments of the care and support, conscientiously implement the scientific concept of development, learning to implement the city's fourth party congress, the county thirteenth party congress, to do the cohesion Concentration, dare to be first, good planning and practical work, and strive for first-class, and further improve the level of file management and promote the rule of law archives process, the work has taken better results. Now will report on the work as follows:
(a) completed the construction of the new museum
Archives building in November xx completed the construction of the main project, xx year for the renovation project. In order to fight for more funds, the leadership of the Bureau of several times to the province to fight for provincial archives project funds, xx September Provincial Finance Bureau, the Provincial Archives Bureau has agreed to allocate 1.4 million yuan for the purchase of equipment for the archives building, the budget target has been issued to the county treasury.
(B) archives business construction
1, conscientiously implement the "Provincial Archives Registration Methods", to strengthen the supervision of archival resources, to protect the integrity and security of the archives. According to the Municipal Archives Bureau, "on doing a good job of the city's archives registration work notice" spirit, xx April 20 - May 20, the county authorities, organizations, enterprises and institutions for the third registration work. Registration work and business guidance combined to urge the transfer of due files, this year **** transfer 550 volumes.
2, for the convenience of archive users, a greater extension of the service life of the archives, carried out on the collection of some of the higher utilization rate of the archives for the finishing and salvage, re-repair framing, copying, binding, *** sorting more than 200 volumes.
3, do a good job of standardizing the management of institutional archives. Guidance to the county health insurance bureau, the county social security bureau and other units to carry out the standardized management of archival work, against the "standardized management standards for the provincial authorities archives work to check and fill gaps, respectively, declared the provincial one can, the provincial three-level archives.
4, receiving high school school celebrations and other major events information, collected Zeng Siyu and other celebrities' books and so on. For the three-year guerrilla Memorial Museum provides part of the information about the leaders in the guerrilla.
(C) archival information construction
The collection of archives file-level and document-level catalog entry. Due to staff mobilization reasons, the entry of personnel to reduce the completion of more than 9200 this year.
(D) archive service work
Seriously do a good job of archive utilization services, to solve practical problems for the use of the user. I actively cooperate with the social security and other relevant departments to do a good job of the former small collective workers, some veterans checking files, held a meeting of cadres of the Bureau, emphasized that in the reception of the use of personnel who came to check the file, to do a warm service, patience and meticulous, as far as possible for them to find the original information, to protect the vulnerable groups should be entitled to the rights of the archives department to play a public **** service function, and vigorously serve the people's livelihood.
(E) archive team building
1, to carry out "development to enhance the year" activities, and seriously look for solutions to the cadres' style of work, the effectiveness of the organs and the development of the environment of the outstanding problems, the development of simple and effective corrective measures, the cadres to rule mediocrity, laziness, the rule of dispersion, and actively provide fast policy consulting services, the file Administration and management of the political environment has been further optimized.
2, striving for excellence, our bureau by the Municipal Archives Bureau to the provincial bureau recommended for the province's archives advanced collective.
3, strengthen the archives business knowledge. In order to improve the theoretical and operational quality of the cadres and staff, and strengthen the construction of the archives cadres and staff, I actively support the cadres and staff to strengthen the theoretical study of archives business, sent to participate in the province's archives of information technology management training courses and the province's archives collection and compilation and research work exchanges.
(F) the main problems
1, the archives of the basic business is weak, the construction of archival resources to be further strengthened, there is a collection is not complete, filing is not timely, finishing is not standardized, and do not transfer the archives in accordance with the provisions of the phenomenon.
2, the archives of the public **** service level is low, the archives use a single mode of service.
3, not enough guidance on agricultural and rural archives.
4, the knowledge structure and professional level of archive cadres are uneven. Archives management personnel generally have older age, lower level of archival expertise.
3. Unit performance appraisal self-assessment report Part III
People's Bank of China Taihu County sub-branch according to the city center sub-branch office forwarded the "Office of the People's Bank of China on the implementation of classification of classified personnel to determine the confidentiality of the work of the Office of the determination and confidentiality of the review" (hereinafter referred to as the "Notice"), combined with the actual work and seriously organize the implementation of the requirements. Solidly completed the classification of confidential personnel to determine and confidentiality review work.
First, carefully organized to understand the spirit.
The branch held a working meeting of the Committee on Secrecy in a timely manner, in which the full text of the "General Office of the People's Bank of China on the classification of classified personnel to determine the confidentiality of the work of the review of the notice" spirit, the meeting study, to conscientiously implement the spirit of the "Notice" to standardize the determination of classified personnel, the identification of classified positions, strict review of classified personnel to enhance the confidentiality of the classified personnel, confidentiality training and education, and to strengthen the classified personnel day-to-day supervision.
Second, to determine the standard, fixed posts.
The branch according to and in conjunction with the "Notice", "People's Bank of China Anqing Municipal Central Sub-branch Confidentiality Committee to determine the confidentiality of the key parts of the Department of the notice" in the classified positions and classified personnel standards to determine the position, fill out the "classified position registration form", "classified personnel confidentiality review form", classified personnel of the nationality, political stance, personal conduct, learning and work experience and the reality of the performance, The main social relations were scrutinized carefully, and the accounts of classified personnel were improved and a long-term mechanism was established. As required, the "classified personnel filing summary table" and reporting materials were submitted.
Third, carry out education to enhance the quality.
First, the implementation of the leadership learning system. The central group of the party group to study the "Secrecy Law", "Regulations on the Implementation of the Secrecy Law" and the People's Bank of China's regulations on secrecy, etc.; secondly, the personnel working in confidential positions to carry out education on general knowledge of confidentiality, to ensure that they are familiar with the laws and regulations on confidentiality and grasp the confidentiality of knowledge and skills required to perform the duties of their positions; thirdly, the new employees of the bank in a timely manner to carry out confidentiality knowledge education. To make the new employees familiar with the knowledge of confidentiality as soon as possible, issue books on confidentiality to them, carry out training on confidentiality knowledge and skills, effectively improve the awareness of confidentiality of new employees, and enhance the sense of responsibility and sense of mission to do a good job of confidentiality work; Fourth, the organization of confidentiality knowledge test. Combined with the "seven-five" confidentiality law propaganda and education, the organization of the entire bank staff for the "Secrecy Law" and the People's Bank of China confidentiality laws and regulations knowledge test.
Fourth, strengthen the leadership, improve the system.
First, adjust the organization members. In view of the personnel changes, in order to effectively strengthen the organizational leadership of the confidential work, the leading cadres to perform the "People's Bank of China leading cadres to perform confidential work regulations", combined with the actual needs of the work, the adjustment of the confidentiality of the branch committee composition, and to further clarify the leadership responsibility; Second, the re-signing of the confidentiality of the statement of responsibility. Combined with the integration of internal organizations, in order to put the confidentiality management system into practice, further improve the confidentiality protection measures, and effectively prevent the occurrence of loss and leakage of confidentiality, the branch departments and offices and the confidentiality committee to re-sign the book of responsibility for confidentiality, to further clarify the responsibility for confidentiality; Third, sign the book of confidentiality. In order to enable new employees to seriously comply with national confidentiality laws and regulations and the People's Bank of China confidentiality provisions, confidentiality obligations and legal responsibility, the new employees and hired staff signed a confidentiality book.
Fifth, the implementation of the system, supervision and inspection.
The branch took the opportunity to carry out the classification of classified personnel to determine and review the confidentiality of the work: first, to carry out a review of the approval process of information release. Strictly the scope of information release, and effectively do a good job of government affairs, press releases, research and other topics published information on the confidentiality of the review work, in practice, the branch follows the "who is open to the public who review, who review who is responsible for the review of the public first after the review" and "a matter of one review" principle. In the actual work, the branch follows the principle of "whoever discloses is responsible for reviewing, whoever reviews is responsible for reviewing before disclosing" and "one review for each case". The sending and receiving, circulation and storage of confidential documents are strictly regulated in accordance with the confidentiality system and workflow; the third is the computer security check. In accordance with the "Regulations on Confidentiality Management for the Use of Information Systems and Information Equipment" and the "Regulations on Confidentiality Management for Confidential Computers", the bank's intranet computers are registered in detail, and the management responsibility is specifically assigned to a person. The computers are respectively set up confidential and non-confidential signs, confidential computer account management, illegal outreach is strictly prohibited, non-confidential computers are prohibited to deal with confidential information, the internal and external network machines to implement physical isolation.
4. Unit performance appraisal self-assessment report Part IV
In order to further standardize the operating procedures of self-service equipment, and to effectively improve the level of risk prevention of self-service equipment, XX Bank, according to the Office of the Banking Commission on the management of bank self-service equipment risk prompts notice requirements as well as the management of self-service equipment rules and regulations, the organization of a self-service equipment. Self-help equipment risk self-examination work under the jurisdiction.
First, strengthen the organization and leadership, and develop a feasible program.
xx Bank set up to the president of the group, vice president of the vice president of the group, the information technology department, safety and security department, self-service equipment outlets responsible for the members of the self-examination of the working group, the development of a detailed and feasible self-examination of the work program and self-examination of the table, the use of off-site video surveillance and on-site inspection, and strive to do the work to achieve the detailed in place, really effective.
Second, refine the content of the inspection, and strive to comprehensively in place.
The inspection content covers the self-service equipment facilities, self-service equipment operating procedures management, the relevant registers and records of the three major items, of which there are 24 small items, including self-service area environment, the addition of the area, the self-service equipment external, self-service equipment video surveillance, self-service equipment passwords and keys, self-service equipment rolling accounts, banknote clearing and crown number, self-service equipment cash checking the library, self-service equipment video surveillance and on-site inspections, self-service equipment video surveillance and on-site monitoring. Monitoring and on-site inspection, self-service equipment bank card error handling process and such as self-service equipment banknote box register and other self-service equipment management related to the six registers, self-service equipment archives and other content to ensure that comprehensive and detailed.
Third, strengthen the implementation of rectification, improve the level of risk prevention.
Our bank on the inspection process found in the process of timely implementation of rectification, the management of the discovery is not in place in a timely manner to adjust, and effectively improve the level of risk management of self-service equipment, effectively preventing business risks.
xx Bank y recognizes the importance and significance of strengthening the management of self-service equipment, improving operational efficiency and service quality, and upgrading the overall operational capacity and service level. It has formulated an implementation plan, implemented responsibility measures, and carried out in-depth work research in each sub-branch to provide a reliable guarantee for the smooth commissioning of the ATM self-service equipment operation and management system. On the basis of this steady progress.
First, the distribution of the existing ATM self-service equipment, customer groups, cash flow, loading and unloading personnel and the workflow of the mapping, a detailed scientific study, in order to determine the focus of the work and breakthroughs.
Secondly, on the basis of the mapping demonstration, the pilot. Screening geographic location in the urban center of the busy section, the number of equipment, customer use frequent, cash flow, equipment management personnel with high quality, all kinds of representative of the situation of the city bank business department as a pilot unit, to summarize the experience, to take the lead, the full promotion.
Third, the development of production programs and operational procedures, clear "pilot first and steadily promote the full production of centralized operation" of the production principle, for the development of the work to indicate the direction.
ATM centrally received from the city branch self-service equipment operation center management machine into the branch management system. Part of the objectives of the as-expected. To ensure the diversification of bank card business, the significance. Due to accurate positioning, clear objectives, measures in place, the bank has three branches of the ATM self-service equipment operation management system successfully put into operation, to achieve the desired goals, as well as competition in the industry; nine branches to set up sub-centers, centralized accounts, increase intermediary business income, etc. has an important centralized loading and unloading, centralized maintenance, "all the 17 ATM.
This is the first time in the history of the bank's business. 5.unit performance appraisal self-assessment report Part V
This year, the Bureau in accordance with the "County 20xx annual performance appraisal of the work of institutional efficiency construction program", "County to carry out the implementation of development and enhancement of the year's activities" and "20xx countywide development and enhancement of the year's activities, performance appraisal program" spirit, in accordance with the, the county government unified deployment, combined with the Council The actual, effectively strengthened the construction of institutional efficiency, and seriously carried out the development and enhancement of the activities of the year, and achieved certain results. Recently, I Bureau in accordance with the requirements of the higher level, the first half of 20xx years, the completion of the work of the organization's energy efficiency construction of self-assessment. Now on the relevant self-assessment report as follows:
First, in the leadership of the importance of the implementation of the work and key aspects.
First, the annual work was deployed and arranged. On the one hand, a meeting was held to convey the spirit of the relevant provincial, municipal and county meetings and documents, combined with the actual formulation and issuance of the "County Civil Affairs Bureau to carry out development and enhancement of the year's activities program" and "County Civil Affairs Bureau to carry out development and enhancement of the year's activities performance appraisal program", the establishment of the Bureau of the year's activities to enhance the development and enhancement of the leading group of the bureau organs, the Secretary as the leader of the group, and the other members of the class for the deputy leader of the Bureau of the bureau organs of all the units and bureaus responsible for the member of each unit . On the other hand, the implementation of the unit's effectiveness of the construction of work organizations, office space and personnel, the development and implementation of the "three systems". At the same time, carefully filled out the "first responsibility registration form" and "completion of the single".
The second is the implementation of the development and enhancement of the key work of the year. Against the focus of the work program to carry out the stage of work, the formation of a half-year summary of the work, the implementation of the development and enhancement of the year the responsibility of the twinning system of support. This year, I Bureau and Shengfang Material Packaging Co., Ltd. into a pair to help each other.
Third, the publicity work. This year has been in the "County Newspaper" on the draft of two, was "Jinggangshan Newspaper" adopted the relevant information 8.
Second, in the work style of the organization.
First, the unit and its staff strictly abide by the "four bans" and "eight systems", adhere to the law administration. The bureau staff did not appear to violate the relevant provisions of the construction of energy efficiency.
Secondly, the democratic evaluation of the evaluation ranked high. This year, our bureau in the county county key units of the first democratic evaluation ranked 4th.
Third, the internal organization evaluation is good. This year, the Bureau of the preferential resettlement unit, urban low income unit and rural low income unit and other three units were listed as the county's key unit evaluation object, in the recent county's 38 economic and social management departments within the unit, the first centralized evaluation ranked 5th, 10th and 16th respectively.
Fourth, the optimization of the development of the environment monitoring aspects of no adverse reflection.
Third, in the implementation of the system, industrial development and open government work.
First, the implementation of the Bureau of the various rules and regulations, seriously filled out the "first responsibility to register" and "completion of the single". The second is to grasp the industrial development. Three is to grasp the party affairs and government affairs open, in the bureau opened the party affairs open government affairs open column, developed the party affairs and government affairs open program and government affairs open annual plan, the establishment of the government affairs open file.
Fourth, in the unit effectiveness of supervision and internal processing and administrative, people's service center operation.
First, the effectiveness of the supervision. Insist on the effectiveness of the organization at least once a month to carry out inspection activities, and do have records. The second is to further standardize the operation of the administrative service center window, the implementation of the administrative approval "two centralized two in place" and electronic monitoring work.
Fifth, in the effectiveness of the complaint handling.
In accordance with the procedures and seriously handle the county referred to the case and the unit accepted the complaint, to do with feedback and archiving processing. So far this year, I have not appeared in violation of the provisions of the relevant provisions of the organ efficiency complaints.
Sixth, in the characteristics of the work.
20xx year I actively carried out in the Bureau to create a municipal civilized unit activities. By strengthening organizational leadership, strict implementation of the responsibility to improve the creation of measures, pay close attention to the implementation of the work, strengthen the supervision and inspection, and strive to achieve practical results and other measures to create activities to achieve practical results. Provides a very fresh way to write a speech. The inspiration for me is really great.