The first half of the individual work summary and reflection

The first half of the year is about to go by, looking back at this half a year since the dribs and drabs, I'm accompanied by the development of the company and continue to progress. Half a year's time is not long nor short, in this half year, I went through several "twists and turns", the work course can be said to be "colorful", summed up in one sentence, this half year's time is mainly for me to learn and practice the days, which I will benefit from my future work. Now will be this period of learning, work, thought life and other aspects of a brief summary, as a way to encourage and spur themselves.

First, learning

In early January, I left the manager's office, left the office engaged in more than two years of secretarial positions, for the class I do office work has appeared to be all so skilful, handy, the post has been a very deep feelings, to be honest, but also a little reluctant to leave. In order to become a comprehensive development of modern enterprise managers, job rotation, mobilization can help themselves to have a greater improvement. I left the office and came to the company's retail center for a month-long internship.

Although the transfer between departments, but the new department, new environment for me. Still relatively unfamiliar. In order to quickly integrate into it, as "Sun Tzu's Art of War" said know yourself and know your enemy, a hundred battles will not be dangerous, so I have to first understand the main duties of the retail center, and everyone's job responsibilities, job content, so that I will be colleagues of the department's "do" will not seem so amateur, so I used my free time to gradually understand their work, including every detail, etc. After a period of time, I was able to understand their work, including every detail. So I used my free time to gradually understand their work, including every detail, etc. After a week's time, I have been integrated into the new department. Just as a leader gave me a sentence, that is, at any time do not rely on others to teach you how to do, but to learn to think about how to do. Because everyone is very busy, so I learn while I do not understand the problem on their own to find information, or ask the connoisseur. January 24, I successfully passed the company organized by the three members of the examination (measurement, safety officer examination), which is my internship career icing on the cake step.

In the new department, the actual feeling of a different "feeling", a short period of time, I read the "gas station management specification", through the combination of practice, learning to acquire the gas station acceptance of the basic procedures, the process of oil purchase and sale of inventory and profit and loss analysis of the theory of the gas station sales daily statement and other knowledge. Personally participated in the development and revision of the "gas station operation status and personnel statistics", "oil filling management methods", "internal trainer training management methods", "gas station handover routine meeting implementation methods" and so on. At the same time and departmental colleagues of the department's workflow has been modified, the audit process, training process, daily work special work process, etc. to carry out a major combing.

Only survey, have the right to speak. In order to y understand the actual work of the grass-roots stations and reservoirs, I often and departmental colleagues to the gas station field visits, they are with the purpose of finding problems, guidance to the grass-roots level, and I am with the purpose of learning to visit. The grass-roots investigation work is a common meal, visited the company's Wujiang, Taicang, Kunshan, Wuzhong region, such as Wu Lou, Nan Ma, Liu Jia and other more than 20 gas stations.

Learning in the retail center, for my next learning plan laid the foundation for this celebration.

At the beginning of March, I left the company's retail center and came to the company's training center in Taicang, where I continued my studies for more than a month. A company's development potential, training can not be ignored. In the training center days, I understand the new employee training process, new employee training content, etc., in accordance with the requirements of the training base, and they ate and lived together, after a period of time together, I and the base personnel to exchange work, learning, etc., we have become close friends and close "comrades in arms".

During this period, I had the honor to participate in the first station manager training course held by the Shanghai Company, the main arrangements for this training course are: communication and team building, labor contract law, gas station renovation and engineering maintenance, equipment maintenance and repair, the spirit of Daqing, corporate culture and executive force, station meeting organization skills, station manager basic quality requirements, gas station safety management and control, safety accident case analysis, gas station operation manual, the gas station manager's basic quality requirements. Case analysis, gas station operation manual, HSE management concept, safety awareness and fire fighting knowledge, basic financial system and so on. There are opportunities for face-to-face exchanges with leaders of provincial companies, and after exchanges, the knowledge of various aspects of the business has been enhanced.

In mid-April, I left the company's training center in Taicang and came to the company's Shishan gas station to continue learning. During my internship at the station, I experienced more of the working life of grassroots employees. My internship at the gas station can be summarized as the following four points: First, to understand the daily duties of the gas station personnel in various positions, as well as the relevant processes; Second, to learn metering, safety, accounting and other knowledge; Third, on-site customer service, refueling, channeling vehicles, dealing with various types of contradictions, late-night night inspection of the gas station, etc.; Fourth, with the staff for a frank exchange, to find in the management of the station management of the management loopholes as well as The company's website is a great place to find out more about the company's services, and to find out more about the company.

In the days of internship in the gas station, let me figure out in the agency office can not be contacted things, so that I think about the way there is a big change in the way, to help me change some of the way of thinking and methods.

In late May, I returned to the manager's office to continue my studies. During this time, some of the problems encountered in the work to deal with more mature, more stable than six months ago. Multi-perspective thinking, all-round view of the nature of things, is my return to the office of the greater experience.

Second, the work

In this less than six months of time, although I kept in the company's various departments to learn, perhaps from the point of view of others, seems to be quite "elegant", can be in different places to stay, in fact, the so-called bystanders confused, the authorities clear. Because every department you want to start contact with the "newcomers" to get along with, with the integration, with the exchange, with the work, etc., which for most people, is not a simple thing, so learning at the same time that is the extension phase of the work.

During the period of the company to focus on the construction of grass-roots democratization, as a member of the company's trade unions, I have the obligation to do a good job with the company, from leading the trade union staff to the brother company to study, to the company's democratization of the development of the program, the implementation of the implementation of a series of processes, such as feedback, can not be sloppy.

Recently, the Shanghai Company issued the "Management Manual" is being implemented, as a member of the office, the organization of the company's various departments in accordance with the provisions of the "Management Manual" to carry out the work of this work is one of the company's priorities for this year, so the next stage of the work of the pressure is self-evident.

Third, thought, life

Because it has always been very strict on their own requirements, especially in terms of thought, so always pay attention to their own words and deeds in line with the norms of contemporary youth. Often thinking about the value of survival in the end, I can do something practical for the nation, the so-called first world worries.

Being kind to others and doing more work on my own is a view I have always insisted on.

The determination to join the Chinese **** production party has not wavered, the party application has been submitted more than a year, this year will continue to the party organization to submit an application for membership. Learning to study the Party's "10th National Congress Report", pay attention to the social dynamics of the Olympic year, understand the people's livelihood hot topics, pay attention to current affairs and so on has become an indispensable part of my life.

A good habit can benefit a person for a lifetime. In his spare time to read some useful books, such as "to build their own time assets", "details determine success or failure", "securities investment", "talk about the Chinese", "Lin Yutang prose collection", and so on is my pillow book, but also from time to time will be out of the previous professional books to look at, graduated from the two or three years, some things do not look at the forget, so a time to turn over. Personal hobbies can not be without, music, sheet music, guitar and so on the study of my recent goal, the practice of spoken English is one of the goals of the second half of the attack. The first thing I'd like to say is that I don't know what I'm talking about, but I'd like to know what I'm talking about.

The use of spare time to newspapers, websites, Shanghai, Suzhou sales and other related media, platform delivery is another of my greatest joys, the total **** total has been delivered and published 8 articles .

Fourth, shortcomings and experience

Looking back on the six months of dribs and drabs, I have a big shortcoming is eager to get things done, everything like to do it all at once, which has caused a lot of psychological pressure on themselves. There is less talk, more work is my next stage to continue to strengthen.

I believe that through the efforts of the second half of the year will be a sunny spring in all aspects, I will be a more confident, mature, strong me.

Individual summary of the first half of the work and reflections 2

The first half of the work of the Accounting and Finance Unit in addition to the day-to-day management of the work, the main do the following work:

1, complete the 20-annual water conservancy construction project budget funding compilation plan, and to the county government to apply for the arrangement of the 20-annual water conservancy construction project pre-production work Funding.

2, to help complete the county's 34 rural drinking water safety project completion accounts and audit.

3, according to the Municipal Finance Bureau, the Water Resources Bureau of the work requirements, the joint County Finance Bureau of the relevant personnel organization of the Water Resources Bureau of the relevant units, to do a good job of financial expenditures of the water conservancy project self-performance evaluation work.

4, according to the progress of the small reservoir project to the financial application for accounting.

5, completed monthly water conservancy and hydropower construction investment, efficiency and comprehensive monthly statements, quarterly completion of the key water conservancy project construction funds allocated to the use of progress and other tables and statistical tables of government procurement.

6, according to the arrangement of the Municipal Audit Bureau, to complete the local government debt audit self-reporting work.

7, according to the county administrative fees annual review of the arrangement of the Office of the Leading Group of the 20-year administrative fees and other income and expenditure on a comprehensive self-examination and self-examination, and fill in the requirements of the annual review of the relevant statements and self-examination report.

8, according to the arrangement of the County Finance Bureau, to carry out a comprehensive cleanup and write-off of financial instruments, the unit received a comprehensive cleanup and write-off of unsettled financial instruments.

9, according to the county Commission for Discipline Inspection's notice, to carry out the 20-year "small treasury" special governance work, and arrange the subordinate plumbing units to carry out self-examination.

Individual summary of the first half of the work and reflection 3

The first half of the year, according to the Bureau of the beginning of the work under the objectives and business scope of responsibility, focusing on the following four work:

First, in order to improve the quality of the focus, and actively organize weekly learning activities for all staff. Requirements of the Office of all staff in addition to actively participate in the unified organization of the Bureau of learning, but also according to the characteristics of their respective work, to strengthen their own learning, the overall quality of a significant improvement.

Secondly, the focus is to do paperwork and meetings, according to the Bureau of leadership requirements, organized the work of the county land and resources and some thematic meetings. Organized to listen to and watch a number of ministry and provincial hall teleconferences. Grasp the operation of official documents. Official documents to do, strictly require clerical staff to do the format to ensure standardization, content to ensure the feasibility of the procedure to ensure the rationality of the timeliness to ensure the timeliness. Actively organize all cadres and workers to participate in the fiscal and tax, land and four bureaus held the fifth staff games. Organized a 6.25 National Land Day publicity speech contest.

The third is to focus on inspection and supervision, modify and improve the "- County Land and Resources Bureau work norms", to strengthen the implementation of the work norms of inspection and supervision. Grasp the communication call, letter and visit cases, the National People's Congress recommendations and the CPPCC proposal of the approval of the supervision and other work, the first half of the year for the superior supervision of 26 pieces. Strengthened the Bureau of health and safety supervision and supervision.

Fourth, the focus on service security, in accordance with the requirements of the Bureau of leadership, the organization of the Bureau of personnel for health check-ups. Further strengthen the construction of party spirit and integrity. For the purchased items where the conditions of government procurement, all the implementation of government procurement. In the first half of the year, law enforcement vehicles were purchased for seven institutes, office furniture was purchased for two newly built institutes, and computers were replaced for bureau leaders and some sections. Vehicle management has been strengthened. The implementation of each vehicle 100 kilometers of fuel consumption system, once a month to check the meter reading verification, while strengthening the driver's safety awareness education, the first half of the realization of the safe operation of zero accidents.

Problems:

First, the overall quality of the office staff to be further enhanced; second, the efficiency of the work to be further improved; third, the means of service innovation is not strong.

To this end, the second half of the work, I will work with the Office of all staff closely around the Bureau of the annual objectives and tasks, and strive to achieve "four changes", play "five roles", the implementation of "six management", and strive to create a better future. management", and strive to create a new situation in the office work.

Four changes: First, the office work to change from the past biased paperwork to both paperwork, and advice; second, from the previous simple send and receive transmission of information to a full range of multi-angle to collect and synthesize information; third, from the old box alone to standardize the management of scientific management in an orderly manner; fourth, from the passive change to an innovative thinking of the active service.

Five roles, that is, to play a good "counselor, service, coordination, gatekeeper, supervisor" role.

On this basis, efforts to achieve the Office of the "six" management: First, the service work of refinement. From the fine division of tasks, through the control of details, to promote the improvement of service quality. The second is the reception of human culture. In the service reception to be warm and considerate, simple and economical, do not talk about ostentation, than the vast, to eliminate the phenomenon of waste and so on. Third, the purchase of fixed assets government procurement. Actively explore new mechanisms for the management of office supplies, strengthen the sense of savings, where in line with government procurement standards, all the implementation of government procurement. Fourth, the standardization of conference management. For all kinds of meeting services to do early intervention, active service, control meeting expenses. Fifth, work task flow. Standardize the office workflow, so that there are rules and regulations to follow, and improve efficiency and quality of work. Sixth, job management responsibility. Strictly implement the job responsibility system to achieve a clear division of labor, so that the office work to a new level.

Individual summary of the first half of the work and reflection 4

In the blink of an eye, the first half of 20 - the end of the year, I came to the County Department of nearly four months, combined with their own knowledge, looking back at the day of the entry into the job, so that I was touched, from the provincial company to the municipal company and then to the county department of the business report, the leaders at all levels of care for us, at that time, I clearly know that I want to go all out for the Postal Service, but I do not know what to do. I clearly know that I have to go all out for the postal express logistics to add color.

My internship is from the inside of the express mail collection and mailing and sealing information to start, seemingly simple and ordinary work, the operation is cumbersome and vital, the need to have patience, careful and responsible, so it can not guarantee that 100% of the information to get feedback. In addition, I have also done the details of the single full name and address entry, ID card information representation, to help customers query mail and ID card and other daily work, these are the basis of my familiarity with the Postal Express.

Soon after joining the company, I was involved in the logistics project in the milk distribution work, the initial lack of experience, lack of vehicles and competitors' suppression, struggling, the first time to experience this step to take the hard. Think about this is our business department to take the first big project, there are provincial leaders lead, city leaders in various aspects of support, but also the province's courier logistics in the first to participate in this project, we come up with a percentage of sincerity, quality service to obtain the trust of the businessmen and the person in charge of the school, from the beginning of the distribution of small quantities and gradually strive for nearly half of the distribution of the volume, at the end of May, our sincerity and service to get the businessman's recognition, and so the warehouse is also given to us to manage. The company has also given us the warehouse to manage.

For the warehouse management, I need to learn a lot, such as the goods into the warehouse and out of the warehouse, each vehicle loading and batch, in and out of the time and so on to register in detail. Through the new set of milk problems, I realize the importance of warehouse management, in this link, is a little bit of error can not be suffered, or suffer not only their own, there may be a lot of people involved. I believe that there is this lesson, for me is also a wealth of experience, so that I learned a lot at once, if Bright Dairy can continue to do next semester, we take the whole project is not a problem, we will come up with a better management and distribution model, which is crucial to me, our future business bigger and stronger.

The first half of the year has passed, under the correct leadership of the leadership of the city company, to the rise and fall of the postal express logistics for their own responsibility, the understanding is as follows:

First, emancipation of the mind, change of mindset

Originally, it is a "wait for a rabbit" type of waiting for the customer, there is no even if it is not done, and now, through the change of mindset, through learning to recognize the marketing and sales of the company's products and services. Change, through learning to recognize the importance of marketing, in the business of marketing before, must go through in-depth market research, through the reality and potential and the investigation, can accurately capture the needs of customers. Before doing customer marketing first of all, we must be good at finding customers, determine the target, take the initiative, lock customers and maintain good customer relations. By understanding the nature of the customer's products, sales channels, quantities, regions, etc., so as to develop customer marketing programs.

Second, develop the market, enhance the sense of service

In order to better develop business marketing, consolidate the original market, develop new markets, to actively visit the old customers, and strive to find new customers, especially for the existing large customers to classify the management of regular visits. As a service-oriented enterprises, the promotion of corporate culture to establish an image, first of all, we need to have a sense of service, to let the customer actually feel that you are in his service is not easy, but we must start bit by bit, and strive to enhance the sense of service.

Third, do a good job of communicating with customers to enhance the brand reputation

As an employee, always think of the enterprise is our business card, our image is the image of the enterprise. Courier logistics is a trivial and complex work, the main body is not the flow of express and goods and goods, but the communication and coordination between us and our customers, customers - us - customers, we seriously for the sake of customers, customer satisfaction, company satisfaction, in order to achieve sustainable development.

There are still a lot of things we need to work hard, as the company reorganization of the first batch of independent enrollment into the enterprise, I am honored, I believe that the leadership at all levels of leadership under the correct leadership, in our *** with the efforts of the company's tomorrow must be more brilliant!

Individual summary of the first half of the work and reflection 5

Fourth, the government and enterprises synergistic situation

1, the industry application support synergies (project level, the level of policy synergy)

Support for the government and enterprises to complete the e-government, mobile OA, website clusters, digital health care, integrated city management, intelligent transportation, visual scheduling, campus education network, public security video networks, and the public security system.

Horizontal union district government and enterprise business department, in-depth understanding of government and enterprise industry application business development actual demand, detailed development of industry application business training program, grasp the policy and business; vertical communication district company NOC center, government and enterprise support center, information technology department, in accordance with the technical training plan on-site learning industry platform system management and operation and maintenance. It is currently being carried out in an organized manner.

2, product support collaboration (industry applications, platform products)

In collaboration with the District Government and Enterprise Department and the District NOC Center to complete the Pilot Platform 5.0 new version of the on-line as well as the Pilot Platform involves the training and acceptance of the Group's 20 products and the province 11 products, as well as e-government, mobile OA, website, education, safe city and other key application product support and protection work. Handled and solved some practical problems.

Co-operation with the District NOC Center to carry out system training and practical exercises for 29 platforms in the province and 2 platforms of the Group, in-depth system, mastering the platform's business provision capabilities, business functions, network structure and problems, and improving the platform product operation and maintenance of the comprehensive protection capabilities.

Six, team building

1, its own team building

Currently, the maintenance department **** has five people, including one management personnel, two resident in the customer units, two people are responsible for the project after-sales maintenance; the first half of the year, a person to further study in the postgraduate education in the reading, a person to apply for the first level of registration division to learn, a person to go out to the database of the actual training, a person to go out to participate in the government and enterprise product Maintenance service support training.

2, the introduction of outsourced personnel

At present, Ping An Yinchuan II and Ping An Yongning II two projects commissioned by the Division of the police blue company Shi Qing to undertake outsourced maintenance, the outsourcing team is experienced and competent; Wuzhong specific regional projects by the Wuzhong second construction Jinfeng Yin to undertake maintenance services, the outsourcing team is mainly good at construction, the outsourcing of the maintenance of its lack of experience, the technical ability of the slightly worse.

District Party Committee and District Telecom outsourcing service projects are resident in the customer unit by our staff to provide services, CDB desktop and network services outsourcing by Beijing FESCO two personnel and NOC Center 1 personnel resident in the customer unit to provide services.

Among them, next year, the network outsourcing of China Development Bank in Ningxia District will be changed from the original group unified signature to the provincial sub-signature, the need to collaborate with the district government and enterprises and the district NOC **** with the attention of the customer.

VII, management to enhance the work carried out

1, enhance the plan

Departmental management: plans to develop a detailed system on April 15, "Maintenance Department System Compendium"; April 30, the organization of departmental personnel training internal control processes, careful study and comprehension; May 30 to improve outsourcing, return visits, send letters, acceptance, dispatch orders and other relevant basic maintenance information; September 30 Arrange for specialists to develop practical emergency plans for key customer projects.

After-sales service: plan April 20 for the peace of Wuzhong to arrange on-site inspection, for faulty hard disk timely investigation, repair and replacement, to completely eliminate potential safety hazards; July 30 to put forward the rationalization of the maintenance work, offer advice to improve the maintenance work; August 30 to participate in the maintenance of the company and the department skills training to encourage the maintenance staff to self-study in the after-sales maintenance practice, and gradually improve the professional skills; September 30 to attend the company and departmental maintenance skills training, encourage maintenance personnel in after-sales maintenance practice, gradually improve Professional skills; September 30 plans to sort out the maintenance of the legacy of obstacles, and gradually specific implementation and proper resolution;

2, carry out the situation

In the field of departmental management to organize maintenance staff to develop and study the maintenance system, training to master the internal control process, improve the basic maintenance information. Specifically: in April, respectively, completed the maintenance system and internal control process of learning and training, in May, completed the outsourcing, return visit, send a letter, acceptance, dispatch orders, inspection and other basic maintenance information to improve the work.

In the field of after-sales service to complete the inspection program, find hidden problems, solve the remaining problems. According to the plan in April to complete the safe Wuzhong hard disk exhaust and repair and replacement work.

Through a series of basic management activities to enhance the maintenance management efficiency and work style.

IX. Problems in the work

1, part of the safe city project over the warranty, in fact, still maintain

Ping An Yongning a period of time and a period of Ping An Yinchuan, although over the warranty, in view of a variety of reasons are still actually in the maintenance, in particular, the Ping An

Yongning a period of time, resulting in the A request for maintenance, but the Division and the outsourcing team did not sign a contract, the need to incur additional maintenance costs, the outsourcing team is difficult to mobilize the mobilization of the outsourcing team. Maintenance costs, the outsourcing team is difficult to mobilize, customer dissatisfaction, bad refusal, check and repair when the thorny issues.

2, part of the safe city project in the insurance, did not sign the outsourcing team to maintain

Ping An Yongning Riverside Avenue project early this year before the inspection into the insurance, a lot of problems, but also did not sign the outsourcing team to maintain the problem, the problem of the same as above.

3, part of the outsourcing maintenance team lack of experience, poor technical skills

Wuzhong specific regional security by our company commissioned Wuzhong second construction Jinfengyin undertake outsourcing maintenance, the current small gold both project and maintenance, there are inevitably difficult to maintain the project and maintenance of the situation. From the early maintenance effect of its lack of maintenance experience, limited level, there is a reason to determine the unknown, check the fault processing time is too long and other phenomena.

4, the lack of maintenance personnel, technical comprehensive maintenance personnel even less

Currently, there are four maintenance personnel, of which two are resident in the customer unit. Can be mobilized maintenance engineers have 2 people, the lack of people familiar with the network, there is an imbalance in personal capacity, technology is not comprehensive and other objective reasons.

5, facing the transition, the maintenance staff lack of operational experience

The current after-sales maintenance of project assets belong to the customer, maintenance personnel are still only stuck in the past, there is no long-term maintenance awareness and operation and maintenance of means to rely on the project vendors stronger, the company is facing the transition, its operation and maintenance will be tested, especially the lack of operational experience, the urgent need to improve and improve.

The second part of the second half of the work of the idea (a go two new three)

Third, the transformation of work

1, the development of a panoramic view and three-year plan (text)

Overall development:

The number of personnel moderate match, the technical level of the gradient to enhance. Specialized strength highlights the characteristics, pre-inspection and pre-maintenance in place in advance. Improvement of control and efficiency awareness, service support means. The customer's recognition of the overall improvement, maintenance and marketing of parallel development. The first step in the transformation of the operation and maintenance.

Phase planning:

20 - years: personnel restructuring: hope to add a maintenance staff; core systems and network access: skills upgrading and optimization and improvement; business operations and platform business professional: reserve improvement and experience accumulation.

20 - years: industry application service support: to achieve specialization and standardization, to achieve the maintenance of the series of promotion and replication; business platform: to achieve operable, operable, and fully guarantee the front-end business vigorously promote and develop.

20 - years: front and back-end synergy, business and technology, maintenance and service fully integrated convergence, the formation of specialized, good quality, high level, influential, able to fight a comprehensive maintenance team, maintenance work in an orderly, healthy, coordinated, long-term development. 2, operation

Make full use of the existing resources, to give full play to the potential of the specialists; vigorously create favourable conditions for the cultivation of young power; unity and cooperation with each other to help motivate the maintenance of young people. Unity and cooperation with each other to help, motivate the maintenance will; constantly strengthen the supervision and training, keep up with cutting-edge technology; continuous guidelines to enhance the maintenance and operation of consciousness, strengthen the learning operation and maintenance concepts, operation and management throughout the daily after-sales work, and gradually understand and master the maintenance and operation of the way methods and sets of means, and accumulation of maintenance and operation experience, in order to prepare for the transition in advance.

3, service

send out, come in, joint mobilization of all aspects of resources, pioneering; more brain, will think, find reasons to think of ways; close contact with customers, maintain customers, impress customers; reasonable division of labor, scientific arrangements, for the sake of the customer, to solve the customer's practical problems; for different customers to take different service strategies, in accordance with the classification of business products and the sorting of customer values Provide differentiated customer group services according to the classification of business products and the sorting value of customers. Implement the product maintenance manager system according to the refinement of business product classification. Enhance customer stickiness, create first-class service, improve internal service and style, the maintenance service work throughout the maintenance operation link, drive the company's overall ability to enhance and transform.

Fourth, the mechanism of innovation

1, incentives, competition

Maintenance Department within the strict implementation of the maintenance of the operation plan, strengthen the performance appraisal incentives competition-oriented role. Learning new business, new technology, new products, the formation of mutual help and mutual learning atmosphere, care and concern for the growth of employees, guiding the career development of employees, conscious cultivation and exercise of front-line maintenance technology backbone, leadership and party members to play an exemplary role in the fight for excellence in the maintenance staff to become activists, the standard bearer advanced.

2, socialized operations

Maintenance Department to do a good job in advance of the business platform products and industry application project maintenance and operation of the preliminary preparatory work, to strengthen network operations and maintenance and operation of the team construction, for the socialization of the operation of the security system to do a good job of service support and security.

3, employment mechanism (outsourcing)

Select reliable reputation, high technical level, excellent service maintenance outsourcing professional company, standardized management of maintenance outsourcing team, do a good job of outsourcing personnel daily management, troubleshooting processing, communication, personnel training, sampling and assessment, outsourcing control and other work.

At present, the District Administration of Industry and Commerce maintenance outsourcing work is under negotiation, interested in participating in the company involved in the Huaxin Meicheng, blueprint, Ample, Tiangui, Kaidi and other strength of the outsourcing company.

In the second half of the year, the maintenance department will combine the company's development strategy and the actual situation, to explore various forms of outsourcing cooperation, the introduction of the two sides of the personnel cooperation and exchange, outsourcing all-round participation in my company's pre-sales support, program development, technical control, after-sales support, spare parts, training and exchanges and other links.

4, from the department to the business team (business management development planning)

Maintenance Department responded to the company's call to participate in the multi-departmental, multi-disciplinary company business team, the whole response to cooperate and deal with the solution of practical problems. Give full consideration to the development and characteristics of the government and enterprise customers, from product provision to business support of the full range of maintenance services to ensure the realization of the government and enterprise industry product maintenance services business team's initial construction and growth.

V. Basic management enhancement

Sector management areas: establish and improve basic maintenance information, effectively guide the maintenance work, gradually improve the basic maintenance information, and arrange for specialists to develop practical emergency plans for key customer projects. Plan to continue to improve the emergency plan and other basic maintenance information in September.

After-sales service area: to eliminate hidden equipment, to ensure the safe operation of equipment, plans to sort out the maintenance of the legacy of obstacles, and gradually specific implementation and proper resolution; fully mobilize the initiative of the maintenance staff to improve maintenance skills and customer perception, put forward the rationalization of the maintenance work, offer advice and suggestions to improve the maintenance work, to participate in the company and the department of the maintenance skills training, to encourage the maintenance staff to maintenance in the post-sale practice, self-learning, gradually improve the professionalism of the maintenance staff. Encourage maintenance staff to learn by themselves in after-sales maintenance practice and gradually improve their professional skills. Plan to put forward rationalization proposals in July, offer advice, promote and improve maintenance, September to complete the legacy of obstacles combing work, and gradually specific implementation and proper resolution.

Six, talent team building

Continue to do a good job in all technical training and business learning, encourage employees to take the examination level certificate, spare time charging tutorial exams, rationalize the maintenance work, guidance at all levels of maintenance personnel comprehensive development; training at least one backbone of maintenance and maintenance experts to encourage and give the young comrades on the cell phone will be, to create a first, to cultivate one or two outstanding maintenance personnel, as a role model and role model. As an example and model.

Focus on joint outsourcing units, help outsourcing companies, training outsourcing staff, *** with the growth, progress together.

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