Summary of personal work of acupuncturist 1 20XX, all the staff of our department closely revolved around the tenet of "patient-centered, satisfactory service" in our hospital, successfully completed all tasks assigned by the hospital, and achieved a double harvest of economic and social benefits. The work this year is summarized as follows:
First, the task completion:
Throughout the year (up to 65438+February 18), our department treated patients 127754 person/time, of which our department treated outpatients 16778 person/time, with outpatient income of 408868 yuan; Our department admitted 6 14 inpatients, and the hospitalization income was 1873975 yuan, which was 53 times higher than last year. The annual income of physiotherapy is 24 1.04 1.3 million yuan, an increase of 430,000 yuan over last year. The total general medical income was 46.5438+0.7 million yuan, an increase of 730,000 yuan over last year, and the growth rate was 2 1.7%. The diagnosis and treatment of patients have clear thinking and clear diagnosis. The cure rate is 7 1%, and the effective rate is 96.8%.
Second, the actual work experience:
Over the past year, our department has improved the quality of medical services and established and improved various management systems of departments in accordance with the requirements of "Hospital Management Year". Implement the responsibility system of doctors' first consultation, strengthen the construction of medical ethics, combine the hospital's double civilization assessment, personal performance and attendance, and adopt the economic distribution scheme of more work and more pay as the reference standard for allocating performance pay to mobilize the enthusiasm of department employees. Hospitals or departments organize employees to participate in business study every month to improve the diagnosis and treatment level of professional and technical personnel. For difficult cases, first consult and discuss in the department, and then consult with other departments if they cannot be diagnosed. Strengthen the study and communication between departments in order to better serve patients. Require all colleagues in the department to "think about the patient's thoughts and worry about the patient's urgency"; "Everything is patient-centered". Carry out a variety of rehabilitation medical services to relieve patients' pain, focusing on traditional Chinese medicine characteristic therapy and appropriate technology, so that patients can enjoy simple and cheap traditional Chinese medicine characteristic services. All the work of the department is subject to the arrangement of the hospital, and doctors have been sent to participate in free clinic activities in the countryside for many times, participate in social donations, and serve patients enthusiastically. According to the annual statistics, the patient satisfaction rate is 99%, the qualified rate of medical documents is over 90%, and the incidence of medical errors and accidents is zero. Received 3 thank-you letters from patients with banners on both sides. This has promoted the sustained, rapid and healthy development of our department, which has been affirmed by the hospital and related leaders and praised by the society.
Third, the existing problems and future work ideas:
Throughout the past year's work, the achievements are gratifying, which is inseparable from the correct leadership of the hospital and the joint efforts of all staff, but we must also clearly see the existing difficulties and problems:
First, the department lacks the sense of ownership and responsibility of individual employees, and at the same time lacks team spirit, likes to fight alone and lacks initiative.
Second, some of the equipment in the department is outdated and cannot be used, and the hospital has not repaired or replaced it in time.
Third, a small number of employees are not active in university study. Therefore, we need to strengthen the education of medical ethics in our future work. Improve the working environment and replace and add medical equipment in time; Increase investment in special equipment construction and launch new projects. Strengthen the study of rehabilitation professional knowledge, absorb new medical technology in time, send people out to study year by year, and send people out to study in a planned way; Strengthen the quality education of employees and enhance the sense of ownership. Everyone is proud of the hospital, and I am ashamed of the hospital.
Summary of acupuncturist's personal work 2 20XX is a year of transformation, growth and progress in acupuncture department. In this year, we are constantly facing challenges and opportunities. With the help and support of hospital leaders at all levels; With the close cooperation of various departments in the hospital, the work of establishing a "secondary" hospital around the hospital is summarized as follows:
First, actively complete the mandatory tasks of the hospital.
1. Under the care of the leaders, our department has developed five * * * wards, with beds 19, rehabilitation room 1, needle knife room 1 and fumigation room 1; Four nurses. Focusing on the central work of the hospital can better complete the tasks assigned by the hospital. In order to meet the establishment of "second-class first-class" hospital inspection, we actively improve relevant information and self-examination according to the measures formulated by the nursing department. Nurses should be trained in the dominant diseases of acupuncture and moxibustion department and the characteristic Chinese medicine operation techniques. Mobilize general nursing staff to take part in joint physical examination in rural areas during rest time.
2. Strengthen the management of hospital infection: strictly implement the disinfection and isolation system formulated by the leading group of hospital management, and the departments insist on ultraviolet disinfection and record in the treatment room, needle knife room and fumigation room every day; Dust the ultraviolet lamp with anhydrous alcohol every week, and make records. The disinfection items are regularly replaced at designated points, and the morning care insists on one bed, one middle school, one wet sweep.
3. Insist on organizing general nurses to clean up every week, conduct training and guidance according to the professional knowledge training plan formulated by the department, and assess nurses and nursing students. The qualified rate reached 100%.
Two, scientific and institutionalized nursing management, focusing on the implementation of the supervision system.
1, the general nursing staff has a clear division of labor, and the special person is responsible for the management of articles and work processes in each region. Everyone supervises each other to find problems, feedback in time and discuss and formulate corrective measures to ensure the nursing quality of the department. Seriously implement the evaluation system, so that nursing quality control can be put in place.
2. After one year's adjustment, the structure of nursing team tends to be reasonable, and posts are basically set up according to individual work ability, and the hierarchical management of nurses is basically realized, thus achieving the rational distribution and use of personnel.
3. Standardize the writing of nursing documents, and strengthen the quality control of each nursing document from the details. Adhere to the weekly meeting system of department heads, listen to the contents arranged by the leaders and the nursing problems existing in the department during night rounds, and implement and guide the correction.
4, monthly self-examination of nursing quality and ward management, regular inspection of rescue drugs, satisfaction survey, item management, etc. ; Find problems, give timely feedback, and formulate corrective measures in place.
Third, performance.
1 There were 435 inpatients in the whole year (from June 1 to June 1 1), 253 in central medical insurance, 3 in general medical insurance, 2 in provincial medical insurance and 0 in general medical insurance. The bed turnover was 26.82 times, the average bed working day was 327. 13, and the bed utilization rate 10.7. Prove that the efforts of general practitioners have exceeded the predetermined goals.
2. On the basis of basic nursing, nurses are adding special Chinese medicine physiotherapy items to their daily work; Including hot compress bags, Chinese herbal fumigation and washing, three-volt stickers, Sanjiu stickers and so on. , and carried out some medical equipment treatment. For example, the total amount posted in three days this year is 6.5438+0.3038 million yuan.
Fourth, the nursing staff completed the nursing work well.
1. On the previous basis, we still adhere to the tenet of patient-centered, quality-centered, and provide high-quality services for patients, and carry out patient-centered health education in depth, so as to familiarize patients with the knowledge of disease prevention, rehabilitation and related medical care, nursing and self-care through the words and deeds of the responsible nurses and sickbed nurses.
2. The head nurse insists on clinical rounds twice a month, constantly increasing nurses' and nursing students' understanding of the condition, and giving corresponding health education and life guidance according to the patient's condition; Let patients feel thoughtful service and promote the harmony between nurses and patients.
3. Every nurse can be competent and master various shifts, and new nurses can also be under their own patience and guidance; Do your duty well.
Over the past year, nursing has made some achievements, but there are still some shortcomings that need further improvement. In the future, I will implement all the rules and regulations more seriously and strictly, so as to improve the quality of nursing and service and ensure the safety of nursing service as the fundamental guarantee.
Summary of personal work of acupuncturist In the first half of 3-20xx years, under the guidance of the leaders of our hospital, the acupuncture department adhered to the people-oriented principle, and all medical staff Qi Xin worked together to overcome difficulties and achieved good social and economic benefits. The work in the past six months is summarized as follows:
I. Business indicators:
In the past year, 65/kloc-0 patients were discharged and 684 outpatients were admitted to hospital. The three-day diagnosis rate was 94.2%, the coincidence rate of outpatient-discharge diagnosis was 94.5%, the coincidence rate of admission-discharge diagnosis was 95.3%, the treatment rate of TCM in ward was 97.9%, the excellent rate of syndrome differentiation and treatment was 93. 1%, and the accuracy rate of TCM disease diagnosis was 97. The first-class rate of inpatient medical records was 94. 1%, the utilization rate of hospital beds was 98.3%, the ward turnover was 2.36 times/month, the cure and improvement rate was 95. 1%, the qualified rate of infectious disease registration was 100%, the outpatient non-drug treatment was 647 times, and the average length of stay of discharged patients was 9.96 days.
Second, medical business management
All members actively study and study medical technology, improve the quality of medical and pharmaceutical services, coordinate the work order of general practitioners, warmly receive patients, carefully diagnose and treat patients, and have good medical ethics, practice style and excellent medical technology. Our department has a good reputation in the eyes of patients. In the process of diagnosis and treatment, it not only has good curative effect on common diseases and frequently-occurring diseases, but also has unique treatment experience on many intractable diseases. At present, in addition to traditional acupuncture and cupping, our department has also carried out various therapies such as scalp acupuncture, ear acupuncture, plum blossom acupuncture, hot pressing and acupoint application, and gradually carried out acupoint catgut embedding therapy and acupuncture beauty, which has achieved certain results.
Three, safe production, beware of mistakes and accidents.
On the basis of strict labor discipline, our department requires medical staff to strictly abide by various technical operating procedures and peer-to-peer medical core systems such as rounds and inspections. Be responsible for patients' health and prevent mistakes and accidents.
Fourth, strengthen ideological and political study and improve ideological awareness.
In order to improve the ideological and political quality of employees, our department has strengthened the study of political thoughts and hospital rules and regulations. Conduct political studies at least once a month. After political and ideological study, employees' ideological and political consciousness has been greatly improved, and they can consciously abide by national laws and regulations and hospital rules and regulations. Over the past year, most of the staff of our University of Science and Technology have been able to consciously abide by the rules and regulations of the hospital, obey the leadership's division of labor, and go to work on time, with few cases of being late, leaving early, leaving work or leaving their posts without permission.
Verb (abbreviation of verb) talent training and hardware construction
Actively apply for sending personnel to participate in various academic seminars, improve the overall medical level of medical staff in departments through exchange and study, and develop new technologies and new businesses.
Pay attention to the use and maintenance of equipment to ensure the smooth operation of equipment.
Deficiencies of intransitive verbs and prospects for the next step.
Disadvantages:
1. Due to the small business space and limited beds in our hospital, the admission of patients and the development of business are limited. With the great attention of hospital leaders, the original business premises of ENT Department were transferred to our department, and 40 beds were added this year, which basically solved this problem.
2. There are fewer opportunities for medical staff to go out to study and communicate, and fewer new technologies and treatments are introduced. This year, people have been sent to Xifeng county to study and inspect, and hook operation is planned in the second half of the year to further improve the curative effect.
3. The academic development of TCM is relatively backward, and the scientific research awareness and innovation ability of TCM personnel need to be strengthened. In the second half of the year, the clinical observation of hook operation and acupoint application of facial paralysis will be brought into the field of scientific research.
4. The knowledge structure of some department personnel is unreasonable, and the basic knowledge of traditional Chinese medicine is weak, so it is necessary to strengthen training.
In short, we will take improving the quality of personnel as the basis, strengthening the connotation construction as the content, reducing the burden on patients as the purpose, pay attention to inheriting and developing the characteristics and advantages of traditional Chinese medicine, further clarify our thinking, clarify our responsibilities, and strive to improve the academic level of traditional Chinese medicine and the ability to prevent and treat diseases. Under the correct leadership of hospital leaders, it will create greater social and economic benefits.