1. Please make sure your phone or device is connected to a stable Wi-Fi or cellular data network to ensure a smooth network connection.
2. Close and re-run the Companion Life app, and check if the prompt of abnormal face recording network still appears.
3. Try to clear the cache and data of Companion Life app, which can help to fix the network abnormality problem. Open your phone's "Settings", go to "Application Management", find the Companion Life app and clear the cache and data.
4. Make sure you have the latest version of the Companion Life app on your phone. You can go to the app store to check if there is any update, please update to the latest version.
5. After the app is restarted and the cache is cleared, you can restart your device and open the Companion Life app again.
Companion Life is a medical care service platform that provides a full range of medical and healthcare services such as elderly health testing, care services, health counseling, and family doctors.