When only the power light is on, please do the following:
(1) Right-click on "Computer" - >. "Management"-> "Services and Applications", double-click "Services", set "Print Spooler" to the "On" status.
(2) Click "Start"-> "Printers and Faxes" or "Devices and Printers" in the lower left corner of your computer to see if there is an icon for this printer. If not, please refer to the following correct method to install the driver:
You can browse the Epson website to provide the solution to deal with the detailed solution please refer to the following link document:/apps/tech_support/faq/QA-content.aspx?ColumnId=1150&; ArticleId=3950&;ArticleId=3950&;ArticleId=3950&;ArticleId=3950&;ArticleId=3950& ArticleId=3950&pg=&view=&columnid2=1150
(3) If there is a printer icon in use, please click the right mouse button, click on the icon and select "Printer Properties", click "Print Test Page". "Print test page", if you can print the test page normally, it means that the driver has been installed correctly. If you can't print the test page, please delete the printer icon, and then re-plug the printer end of the USB port, under normal circumstances, a new icon will appear, please set this icon as the default printer can be.
Instructions:
l If a new printer icon does not appear, please plug the USB port on the computer side again.
lIf you are using a desktop computer, please plug the USB cable into the USB port on the back of the host computer.
(4) If the new printer icon does not appear, right-click on "Computer", select "Management" → "Device Manager", check the "Other Devices". If there is a yellow exclamation mark or question mark under "Other Devices", right-click on the device and select "Uninstall", and re-plug the USB port.
(5) If there is still no "New Hardware Found", please disconnect all USB printers connected to the computer, and check whether there is still a "Universal Serial Bus Controller" in the "Device Manager"-> "Universal Serial Bus Controller". "Whether there is still" USBprinting support "if so, please right-click on the mouse and select" uninstall ", and then re-insert the USB cable.
(6) If there is still no "New Hardware Found", or no "USBprinting support", we suggest you replace the USB cable with a shielded magnetic ring within 2 meters, or replace the computer to test. If the problem still can not be solved, please contact the Epson authorized service center for further testing of the printer. You can visit the following URL to view the nearest service center:
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