1, collision automatic help
(1) collision automatic help real story
When your vehicle is involved in a more serious collision, even if the airbags did not burst, the vehicle will automatically send out a distress signal to call OnStar, OnStar customer service consultants will immediately respond to the initiative to connect the car, even if you are injured due to the collision can not be responded to, OnStar customer service adviser Even if you are injured in a collision and cannot respond, OnStar's customer service advisors will lock your exact location through the GPS system and take the initiative to contact the rescue organization in the place of the incident to start the rescue.
(2) Automatic assistance for airbag deployment
If a vehicle collision results in the deployment of an airbag, your vehicle will automatically contact the OnStar Customer Service Center. At the same time, your vehicle's current location will be determined by the Global Positioning System (GPS) and sent to the OnStar Customer Service Center. An OnStar Customer Service Advisor will establish a highest priority call with you and confirm the safety of you and other passengers.
If you are unable to answer, the OnStar Customer Service Advisor will initiate contact with the public ****emergency assistance service in the area of the incident so that an ambulance, fire truck, police car, or other emergency assistance service vehicle and personnel can immediately arrive at the location of the incident.
2. Emergency Rescue System
(1) Emergency Rescue Assistance
In an emergency, press the red emergency button and you will hear the following prompt: "Connecting to OnStar Emergency Rescue Assistance Service". If you inadvertently press this button, immediately press the All Tone Command button to terminate the call.
When you press the red emergency button, OnStar will prioritize your call and confirm the location of your vehicle. A professional OnStar customer service advisor can respond to a variety of emergencies and assist in contacting local emergency assistance agencies, such as police, medical, fire, etc., so that rescue teams can quickly arrive at your exact location.?
(2) Aid for Passersby
If you find someone else in an emergency situation while you are traveling, press the red emergency button to notify OnStar of the situation. OnStar will contact the relevant organizations according to the situation.
(3) Medical Assistance
After a vehicle collision or user-initiated keystroke, OnStar customer service advisors will transfer the call to a professional medical organization if the user needs medical assistance, provide you with on-line medical advice from a general practitioner, and contact the 120 emergency center in time to coordinate with the ambulance to come out and arrive at the location of the accident as soon as possible.
3, security system
(1) remote emergency door opening?
When you accidentally lock the car keys in the car, just call OnStar's 24-hour customer service hotline 400-820-1188, and after your identity is verified, OnStar's customer service consultant will help you with remote door emergency opening. (To ensure proper use of this feature, your vehicle must be equipped with factory-installed center door locks.)
(2) Parking Location Alert ?
When you forget where your vehicle is parked, please call OnStar's 24-hour customer service hotline at 400-820-1188, and we can signal your vehicle to sound the horn or activate the double jump lights. Depending on your needs, OnStar can activate only the double jump lights or sound the horn and activate the double jump lights at the same time.
(3) Roadside Assistance
If you are in trouble, such as a flat tire, running out of fuel, dead battery, or needing a tow truck, you can ask OnStar for assistance. Simply press the blue OnStar button and an OnStar Customer Service Advisor will get the exact location of your vehicle so they can direct roadside assistance to arrive in time to help.
(4) Vehicle Alarm Alert ?
Vehicle Alarm Alert is an extension of OnStar's services in the field of safety and security to meet safety and security, your most concerned service needs, and to strengthen OnStar's high-tech brand image. After the owner locks the car normally, if the following parts of the vehicle are forced to open abnormally, OnStar will contact the owner through SMS in time to protect the safety of the vehicle after receiving the alarm from the vehicle end.
(5) Stolen Vehicle Location
AntiStar not only protects your personal safety, but also protects the safety of your vehicle. If your vehicle is stolen, please call the public security department immediately to file a case for your stolen vehicle, and then call OnStar's 24-hour customer service hotline at 400-820-1188. OnStar's customer service advisors will work closely with the local public security department to try to help you recover your stolen vehicle.
(6) Stolen Vehicle Activation Restriction
If your vehicle is stolen, please call OnStar's 24-hour customer service hotline 400-820-1188 after calling the police, OnStar's customer service advisors will work closely with the local police to send a remote locking instruction to the stolen vehicle. Once the command is in effect, the stolen vehicle, once turned off, will not be able to start again until OnStar releases the command.
4. Navigation System
(1) Programmed Audio Pilot
When you need to navigate, all you need to do is press the blue OnStar button, tell your OnStar customer service advisor your destination, and OnStar will download the audio navigation data directly to your vehicle.
After an OnStar Customer Service Advisor sends a complete planned driving route to your vehicle, the system will play three alert messages when navigation begins. For example: ● Navigation information is being received. ● Your destination is 10 kilometers away. ● Driving north along Zhongshan Road.
(2) Setup Assistance
If your vehicle is equipped with a factory-fitted navigator with a screen, you can say your destination after pressing the OnStar blue button and ask the customer service advisor to send the destination information to the vehicle navigation system. After the destination has been successfully sent, follow the prompts of the vehicle navigation system.
Steps for destination setting assistance: ① Press the blue OnStar button; ② Tell the customer service advisor your destination and ask for it to be sent to your car navigation system; ③ Click the "Settings" button and the navigation will start immediately.
(3) Points of Interest Navigation
You can find more than 30 million points of interest by consulting with OnStar customer service advisors. For example: gas stations, hospitals, shopping malls, ATMs/banks, restaurants, parking lots, supermarkets, dealerships
You can press the blue OnStar button at any time to search for the point of interest information you need. OnStar can search according to your current location and driving direction, and also provide you with navigation, thus saving your time and energy.
5. Condition Check System
(1)Condition Check Report
After registering your vehicle, you will automatically receive a monthly condition check report from OnStar. It provides you with a clear list of test results for many of your vehicle's core components. For example, the engine, transmission, airbag system and so on. OnStar ensures that your vehicle is better maintained by providing you with exclusive vehicle information. For example, it will tell you exactly when you need to change your oil based on the vehicle's oil life monitoring system, and it can remind you to keep your tires inflated in a timely manner, which can improve fuel efficiency and save you money.
(2) Real-time on-demand testing
If you want to know what's going on with your car, or if any of the fault lights on your car are on, press the blue OnStar button to call OnStar, and a customer service advisor will tell you what's going on with your car and suggest a solution. If the problem requires immediate attention, or if an Angelus customer service advisor is unable to confirm what kind of problem it is, the Angelus customer service advisor will help you find the nearest SAIC-GM dealership and direct you to that dealership.
6. Hands-free phone call
(1)Hands-free phone call
AntiStar's hands-free phone call function allows you to make and receive phone calls in the car easily, and eliminates the safety hazards of hand-held phone communication while you are driving. The intelligent voice recognition system makes commands as easy as talking.
(2) Real-time road conditions on demand
Angelstar users can press the white button, and through the voice command "Traffic Information", they can self-check the real-time road conditions of main roads, tunnels, bridges and other road sections in their cities, which can be used as a reference for travel decisions. The voice interaction also ensures the safety of the car owner during the driving process.
The service currently supports the following 22 cities and will continue to grow: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Zhongshan, Dongguan, Foshan, Zhuhai, Changsha, Wuhan, Xiamen, Fuzhou, Ningbo, Hangzhou, Suzhou, Wuxi, Nanjing, Changchun, Shenyang and Tianjin.
(3) Voice-activated phone cloud assistant
With full voice-activated hands-free phone service, users can upload and store their cell phone address book in OnStar's "cloud" through the APP, and when they need to make a phone call, they just need to press the white button, say the contact name, and then they can easily complete the whole search and dialing process.
Expanded Information:
How to use OnStar:
(1)Blue OnStar Button
One button to connect to the call center, press this button, you can get the service
including:
●Vehicle registration and information modification ●Navigation routes to download
Real-time vehicle status on demand. p>●Real-time on-demand vehicle condition inspection ●Renewal and account management
●Other related services
(2) Red OnStar Button
Pressing the next button will give you access to professional assistance from OnStar customer service advisors in the event of the following emergencies.
●Emergency breakdown or traffic accident in your vehicle
●When you witness an emergency breakdown or traffic accident in another vehicle
(3) Full Voice Command Button
Pressing this button activates the full-voice speakerphone function, which allows you to perform the following
main functions:
●Call or end a call ●Answer an Incoming calls
●Use hands-free calling voice commands
●Use navigation voice commands
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