In my opinion, this matter can never be touching porcelain, what do you mean by touching porcelain? What do you mean by "touching the porcelain"? It's a way to get economic benefits by blackmail without jeopardizing one's health. But who touch porcelain will take their own life to joke. Dare to take their own lives to joke about people do not need to touch porcelain, but also able to earn money, obviously this matter, and is not the so-called touch porcelain, is indeed the sea to fish the quality of the meal there are problems.
01, eat hot pot, thought it was a chicken roll in the crispy bone, did not think it was plastic.The incident took place in Jinan Haidilao Liancheng Square store. It is said that at that time the consumer ordered a chicken roll while eating Haidilao. When eating the rolls, the consumer ate something hard, and at first thought it was the crunchy bones mixed in with the rolls. At first, she thought it was the crunchy bones mixed in with the chicken rolls. She thought it was the seller's genuine material and that the chicken rolls were made with chicken meat, so she swallowed it without thinking about it. But later on, when I was fiddling with the chicken roll with chopsticks, I realized that it wasn't what I thought it was. He had just swallowed this thing, and it was probably not a crispy bone, because the consumer peeled out long strips of plastic from inside the uji roll.
Maybe it was coincidence, maybe it was the truth. According to the consumer, he experienced stomach cramps as well as bleeding in his stool that afternoon. In the face of such a situation, the consumer urgently came to the hospital for treatment, in the process of hospital treatment, the doctor said to the consumer, the cause of this situation is due to his intestinal bleeding symptoms, but the cause of whether the diet is related to the need to do further diagnosis, it is impossible to determine. While the cause of the bleeding is unclear, it's a real story that plastic was eaten from the hot pot.
02, the netizen spit, only focus on service not quality can not.All along, Haidilao's service really has nothing to say. The customer is God this sentence in the bottom of the sea here has been proved, the customer's every move, the customer's words and deeds, the bottom of the sea to the waiter are able to give the customer in the first time to make the answer, make a response. Although it is said that a good service attitude is the survival of Haidilao, but this does not mean that with the service attitude can not pay attention to the quality of the meal. Even if the consumer intestinal bleeding is not due to the cause of this one chicken rolls, but the chicken rolls eaten out of the plastic this matter, Haidilao still can not escape responsibility.
In the face of this matter, the staff of Haidilao also promised the consumer is willing to be free of this single and compensation of 500 yuan hot pot coupon, but the business commitment made by the consumer directly to the refusal. Consumers believe that their intestinal bleeding is related to the chicken rolls, therefore, this is definitely not a free order and 500 yuan hot pot coupons can be dismissed.
In the face of this kind of thing, Haidilao, like other merchants, made the usual practice of saying that their ingredients come from suppliers and that they don't know that there is a problem with the ingredients. If they knew there was a problem with the ingredients, they certainly wouldn't have used them. In order to reduce the impact of the incident, Haidilao said it is willing to bear the medical expenses incurred by the consumer due to the medical incident.
This incident is not the first time that Haidilao has had food quality problems,and we hope that as the restaurant industry focuses on service, it will focus on the quality of its own videos.